The worst customer service I have ever experienced . I was told they would take ) weeks , 12 weeks later we still waiting and NOONE from spotlight has ever updated me or taken any responsibility , absolutely hopeless. I would give them 0 stars if I could

Spotlight is the beat place to go for rugs. I have some rugs on our floors that are over 15 years old. Pure wool rugs. So cheap. Every so often they have really colorful funky rugs that sell very quickly

Approximate cost: $120

I ordered custom made verticals in Feb. The guy that came out to give me a quote was very nice and friendly. I did state we needed sun block as the room gets extremely hot in summer. He said the verticals we ordered where fine. A month later, they were installed, quickly and efficiently. I noticed a couple of blades were creased, there was grease on the cords and they weren't closing properly. I rang Spotlight and they came and took them down 4 weeks later to get them fixed. The blades were left on the floor and they only took the brackets. They told me it will take 4 weeks. The manager did bring us out some temporary blinds. (An extremely helpful lady who couldn't do enough to help us). On the day of the 4 weeks, I rang and said I want a refund, as I am not waiting any longer. I was told, Head Office were arguing about whose fault it was and therefore had not fixed them yet. I did receive a refund straight away. And the verticals we ordered were no good for blocking sun anyway. This whole thing took 3 months and now we still have no curtains.

Approximate cost: $1075