Whilst we may have had some issues with Strata Plan initially I must now state that our experience over the past two years has been has been excellent. We find Strata Plan to be very professional in their approach & they are responsive to any matters that have arisen. Much depends on the quality of the manager appointed to look after our property & in this respect we have been extremely fortunate with the appointments of Janelle & Tatiana Recent action taken by Strata Plan to concerning their mode of operation has also resulted in an improvement in the services that they provide. Terry B. ( The Andalusian )

Harleen Chawla the manager from our property always assist us to solve the problem, she is alway responsible and provide informations when you need it, she also get back to you as soon as possible when you need her, great work to us!

Whilst there was an initial churn of Managers at Strata Plan, Harleen has been managing our small OC for about 2 years now and has provided an excellent service to us. Harleen has always been very professional and timeous with responses and feedback and is always eager to assist us with whatever issues that may arise. Very happy with the service so far.

Hi Strata Plan, I wish to put forward a review for my building manager @ 117 Pier St Altona, 3018 -- Tatiana Andonegui Whilst I’ve only been dealing with Tatiana for the latter part of this year she has given myself a very favorable impression of her professionalism, I’ve felt very impressed with the quick feedback either via e-mail or phone calls Tatiana offers. I’m acutely aware Tatiana not only manages our building but many others, this then demonstrates exceptional time management skills in the very trying environment. Simon, In my personal view Tatiana is a very valuable asset to your organization. Regards Graham Ridley… OC Chairperson.

Tatiana and Amy at Strata handle business for Our Owners' Corporation on a daily basis. Their work and attitude is of the highest standard. As a committee we rely on their exceptional communication and interpersonal skills to keep many complex issues relating to our building running smoothly. They both have the ability to relate to everyone on the committee individually if required, anticipate our queries and guide us to the solutions. Personally I am very grateful for their help because of their business knowledge and work ethic and believe they deserve high praise. Marnie Barter

I cant thank Van Huynh from Stataplan enough for all the hard work and dedication he has put into assisting our OC with some very challenging issues. Strata and Van have been fantastic to deal with and made my life very easy - Thanks guys - Tony Monteleone - Chairman OC

Strata Plan provides knowledgeable and conscientious management of your owners corporation. Michael offers clear advice or offers options of where to refer advice and maintenance to.

It is always a pleasure dealing with Strata Plan, in particular Magdalena. All the staff are very professional, friendly and do their utmost to resolve issues promptly and efficiently. A big thank you to everyone at Strata Plan and thank very much Magdalena for all your help, support and hard work.

Have been working with Michael from Strata Plan for close to a year and could not be happier with Michael and the entire team. I have had involvements with a number of Body Corporate Managers in the past and Michael &Co. are by far the best. Timely, professional, responsive and understanding of the market that they are in, highly recommended!

As Body Corporate Managers, it is at times an unenviable task dealing with Apartment Owners and specific issues relating to the quiet enjoyment of living apartment style within such a structure.

My view is that for the Body Corporate we deal with it's a bit like you are at times damned if you do and damned if you don't.

Having said that I have nothing but high praise for Strata Plan who since moving into our apartment in August 2018 have been nothing but professional and provide timely response, assistance and almost all times solutions to problem issues.

The structure by which we can phone, e-mail or meet directly face to face (which I did last Friday to access a comms room key for an internet issue) speaks volume for their can-do approach.

I have no benchmark by which I can measure their service but whenever I may have an issue that I am not sure of or seek guidance as to the best way to solve issues, their friendly and professional approach from the moment contact is made through to referrals to various departments and key contacts to fix issues is gold!!

Keep up the good work Strata Plan, I appreciate how hard it must be for demanding owners and satisfy concerns... but for those that do not make noises and seek to co-operatively work together to find a path to solving issues, I tip my hat and say thank you!! Keep doing what you do!!

Archie & Cathy Auld (Mitchell Apartments)