The Blind Factory

4.5
based on 16 reviews

16 reviews about The Blind Factory

verified email - 10 Jun 2022

From Boiled Lollies to Chocolates!
Following our pitiful experience of the supplier of our exterior blinds, we decided to get the Blind Factory to replace them and instal new ones.
We had previously been let down by a company that we will never recommend or use again due to their before, during and after pathetic efforts.
Enter The Blind Factory - absolutely no comparison!
From start to finish, the experience was first class. Youbert, the installer was the consumate professional in terms of communication throughout the process, perfect measurement and installation. There were a few adjustments required at the end and they were completed beyond our expectation.
We were followed up afterward by Brett to make sure that we were happy with everything and indeed we are. Well done to all!

Andrew and Helen

verified email - 06 Feb 2022

I was very happy with the shutters I ordered from this company 6 years ago. Service was excellent, I got good advice from the person who came to measure and quote, and the installer was first rate.
Not a single issue have I had with the shutters, which just keep working perfectly and looking good and at a reasonable price.
I am moving to another house and went to the trouble of hunting down who supplied my last shutters. Why? So that I can use them again. Just excellent all round.

Anonymous
verified email - 02 Feb 2021

fake basswood shutters, don't be fooled by this company, lies, lies, lies

they sell "basswood" plantation shutter, they gave the cheapest quote and end up with a Timber Composite, which is basically a shutter with a thin outer layer of timber, but the inside is made up of another material glued together to make the panel, frame and slats. So while it looks like solid timber from the outside, it is actually made of many materials. within a few weeks, everything started go wrong, warping louvers/slats, inconsistent paint finishes, shutters coming off hinges...they can't provide material "certificate of origin", this company deserves a zero rating.

TBF 06 May 2021

Hello,

You have posted your review many times on different platforms - against our Sydney office and our Melbourne office. Also using different names. Please advise where you are from?

Additionally , we do have a Certificate of Origin for our Plantation Shutters and are more than happy to provide it.

Can you please call our office on 132546 so we can identify you and assist.

Regards,
The Blind Factory

06 Oct 2020

I am one happy customer great product great service and price
I am so happy with my plantation blinds. Thankyou A
I would highly recommend this company to anyone
Excellent

verified email - 19 Jun 2020

Excellent service as per usual,
Very happy with my roller shutters and my plantation shutters.
Job well done from start to finish.
Thank you Michelle and team at the blind factory.

10 Oct 2019

Many thanks for a brilliant installation today…(October, 2019 )..nothing short of 6 stars and excellent in EVERY respect....alas most reviews and feedback sites only permit 5 stars...the outcomes were way beyond a mere 5 stars.

Andrew was brilliant…not just an installer…way beyond that in skill, consideration, care and support…excellent…6 stars for Andrew.

Lee and Brooke have also been brilliant, highly professional, timely, supportive and very communicative, all the way through from the first visit to completion..so again:
6 stars for Lee and …..
6 stars for Brooke too.

Whilst Andrew was here l requested he measure up for another batch windows; for Plantation shutters. This was also completed just prior to Andrew departing, taking all the empty boxes and rubbish with him...brilliant...so many other companies just leave you with all the packaging rubbish. We also just had all areas re-floored and re-painted...Andrew removed his shoes and worked in his socks....so considerate again.


Paul and Mandy (...and no! we are not being paid or rewarded in any way to write reviews )

PS **** Many many thanks again to one and all involved with our project for this year…Most pleased with every person and aspect experienced via The Blind Factory. Can't wait till we have the next batch installed next year 2020).

Approximate cost: $7500

24 Sep 2019

Taffy and Gary were amazing! Super happy with our awning and cannot what for the warmer weather so we are able to use it!!

Approximate cost: $1

11 Sep 2019

We had Andrew B come and install our plantation shutters. He was fast, friendly, efficient and was also able to fix an issue with our window he wasn’t expecting. Thanks!

23 Aug 2019

Excellent service from The Blind factory. We had Plantation Shutters fitted & Roller Blinds fitted to our Family Room.
Very Happy with the Price, Quality & Fitting by Andrew, who was very Professional & thorough.
John R. Ferntree Gully.

verified email - 20 Aug 2019

Awful quality, service and value. Blinds isn't even long enough for the window. Called them up and just like the radio host, they told me to get stuffed.

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