EasyMove Services

4.8
based on 27 reviews

27 reviews about EasyMove Services

07 Feb 2022

Moving house is a stressful time but Damien, Ash and Ben worked so fast and efficient. They put our mind at ease. A legendary team indeed. Very happy with the service they provided.

verified email - 14 Dec 2021

Sadly this was a terrible and expensive experience with bad customer service to boot. A lack of clear communication on their part lead to us having to shift the move to another date. It took them the entire day to move a 1 bedroom apartment (and even then with our assistance because it was taking so long). They failed to acknowledge the issues they caused and blamed us for mistakes that were not our fault. This move cost us time and money and caused huge stress. They came unprepared with equipment, and arrived 1.5 hours late, one of their team was too injured to do the job timely and one of our furnishings has a hole in it, and their staff did not have very good hygiene as our belongings are covered in their BO. The main issue is that they failed to apologise, offer any kind of refund or anything. I wouldn’t normally publicly review like this but the private review I sent caused a response that was terrible customer service and so I wish to warn others. Sadly I could not and would not recommend them. Hopefully this is a one off but moving is stressful and it’s not worth adding to that.

21 Oct 2021

Fantastic service, would use again and certainly recommend

30 Aug 2021

REALLY FRIENDLY AND EFFICIANT TEAM, THANKYOU. I WOULD RECCOMEND THIS COMPANY

verified email - 05 Aug 2021

Happy with the service of EasyMove, the team worked extremely hard to get my stuff moved in time, and the bonus of having boxes delivered earlier for us to pack made the move even smoother.

EasyMove Services 05 Aug 2021

Hi Dusa,

Sorry to hear that you feel that way now as we provided you with a top quality service.

In fact, you were so happy with the service itself that you even asked the movers to take a picture for our social medial of you and your family after the job was completed. The social media post was even commented positively by you.

We deny any responsibility of the mentioned damage as were 100% certain that we did not caused it; nonetheless, we decided to repair it or take it to our public liability insurer; consequently, youve rudely demanded us to illegally assist you with this during the lockdown or provide you with some money back which we cant accept.

27 Jul 2021

We got great service, very kind and professional staff. Clear communication and overall best quality of service. Although the truck was a bit small though.
Well deserved 5 stars for outstanding quality of service.

11 Dec 2020

John and his crew moved my very very heavy snooker/pool table to the first floor. They were patient; humorous and performed the task with the minimum of fuss. Really good.
Alan, East Brighton

04 Oct 2019

Very Friendly and Helpful Team. Hard workers with a great attitude and enthusiasm! Highly recommend!

12 Aug 2019

John and his crew were amazing, patience, careful and hard working.
Nothing was too much trouble.
I would highly recommend them and will use them again.

11 Apr 2019

Excellent service, I recommend them to everyone. The work with his team was done in a remarkable job. thank you.

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