IPrimus is an ok provider but has limitation on the speed and reliability of the broadband.
It's limited in its area of coverage and thus the number of customers it can serve

I have joined Iprimus after using the really bad three broadband! it is so much better being with Iprimus, I have my home phone and ADSL 2 broadband all in one, it makes things so much easier! and they are fairly cheap too!

Have been a customer of iprimus for 5+ yrs now, wonderful provider, no problems at all. Have previously had other providers including "big" ones and nothing but probs, i.e. dropouts, etc. I will not be changing again, would have to be exceptional deal.

Approximate cost: $40

We use iprimus for our phone and internet. They have been okay. The phone rates are pretty good. The internet has been slow but can upgrade. The customer service is so so. We have no major complaints.

Approximate cost: $80.00

Alot of problems with Internet drop outs. The call center is in INDIA and most of the time you are stuck on hold for over 40min just to find out you cant understand the person on the other end or they don't understand you. The internet was slow at the best of times however was cheap enough.

I would recommend iprimus to anyone looking for telecommunication. I was not happy with my other provider. When \ever I have a problem they are very helpful. Today I was having trouble with my email set up and they were just great. I like the idea of their live chat. I had a very helful gentleman and then on the phone another very helpful man. We have every thing with iprimus and all items are bundled on the one account so much easier.

I have been with iprimus for phone and internet now for about 5 years now last 2 years adsl never had a drop out,service is great, customer service on telephone help leaves a little to be desired

We have our home phone & internet with iPrimus (for @ 2 years) and I find them great. Their technical call centre (for internet) is great and we've never had any major issues with them overcharging us or anything. Very happy with iPrimus and would recommend them to family & friends (and have).

We use Iprimus for our home and internet. So far we haven't had many problems with them. They do a bundled package. The call rate are reasonable. They have high late fees (just don't pay late) and they charge small amounts for paying with credit or a penalty fee for not paying by automatic direct deposit. But all in all they are better than telstra.

customer service was really bad, they double charged me for everything, they stuffed up my number, then gave me another one, then the phone responded to two numbers, it took 3 weeks from moving house to get phone connected, it took two months to get my broadband connected, all the while they charged me for the service i wasnt getting