10 reviews about MacWorx

17 Aug 2021

Used these guys yesterday. Apple Macbook needed new battery. No appointment, dropped it off and battery was replaced within 3 hours.
Polite, helpful and quick service. Reasonable price.
Can recommend highly.

29 Aug 2020

I’ve been going there for years never had a problem. They fix everything for me as I’m not good at understanding technology. It’s sometimes really simple things and they have not charged me. I would not go anywhere else. They are really knowledgeable and get to the bottom of issues no matter what. Recommend 100%

verified email - 14 May 2020

I have visited this business twice now and both for Apple MacBook issues. Each time I was dealt with both professionally and promptly. I would highly recommend this company to everyone.

verified email - 06 May 2020

i called up for appointment about my old laptop & i was told to bring it in that day or come in the next day to check it out for no charge, i was greatly surprised. it was fixed right away :). didnt charge me.
the bloke at front counter was really friendly. Very happy with the service.

verified email - 13 Apr 2020

Booked a repair through Apple only to arrive at the store to see that it was closed. Fair enough it's a public holiday, but every other repairer had updated their availability to not accept appointments today.

Trying to do the right thing, I let them know that Apple was still offering appointments for today only to receive an extremely rude response from them?

Annoyingly, this was my second visit to them as my laptop has been having seperate issues since being 'repaired' by them last week. Gross, rude service for no real reason?

25 Feb 2020

I have visited this business on 3 occasions. Each time I was dealt with professionally. I would not hesitate to recommend MacWorx to anyone requiring Apple after sales support and technical assistance. Keep up the great work! Thank you.

07 Jan 2020

Great service. Fast turnarounds. Knowledgeable staff. Mike, the owner, is a super nice guy and will bend over backwards to help you. I have been going there for years. I have bought 2 iMacs, a MacBook and had a bunch of repairs done. Recently I needed an upgrade on a new iMac because the factory one I bought wasn’t keeping up with some seriously complicated edits in Lightroom. I actually needed a faster drive than the regular user and he replaced the hard drive for me to an SSD which sped it up by about ten fold. It’s a super computer now and he did it at a really great price. Saved me a lot of money. It’s not often you get service like that. They are not greedy at all. By the way, if your Mac is running slow and you don’t have an SSD hard drive, forget about your ram etc, get one of those and it will speed it up immensely. Even from a fusion drive. Incredible difference.

verified email - 25 Mar 2018

Steven greeted me on a busy day with enthusiasm and a genuine will to help. His product knowledge was excellent, he had empathy and patience,where two other leading providers could not assist me, Steven spent the time to ensure I was happy and more importantly that I felt comfortable knowing that my problem had been rectified and that I now knew what to do. This kind of service is very rare and will not go unrecognised I intend going out of my way to tell everyone about Macworx Joondalup
Claire Swan
Business Manager

verified email - 24 May 2013

I would always support this retailer.Their service and attitude, helpfulness and general readiness to give out information is second to none. After my one and only visit to the Apple Store in Perth and their obvious disinterest in an "old fart" I will never go back there even if MacWorx closed I would go back to a windows pc. Thanks to Mick and all his staff

Approximate cost: $1000

verified email - 25 Nov 2009

After being advised by a competitor that it would cost just as much to fix my ipod as it would to buy a new one, this company replaced it under warranty and even gave me an upgraded model.

Approximate cost: $0

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