I hired Toucan Move for an interstate backloading job. After several inquiries for quotes from various removalists, I settled on Toucan move because they were the most competitive.

2 men came to pick up my goods. They were very quick and efficient. However, as I was not going to be available for the delivery of my goods, I asked a family member to receive it on my behalf. Because it was a backloading job, an inventory list was not drafted up by the company. I had to write one up myself and let one of the removalist sign and date it, and he was more than happy to so. The removalist men were actually quite skilled at their jobs and quite friendly, however not completely careful with ensuring everything on the truck that was mine was delivered entirely. Fortunately my family member knew what goods should be arriving and sorted that out in the end.

My comment would be that the quality and experience of the removalists were good, but the company needs to work out a system to ensure the entirety of the goods are delivered and this is my only complaint with them.