Professional,personable and informative staff [redacted clinical content]. After care was immediate and comprehensive. The Mrs. is rapt! Fantastic and professional service all round!
Service was excellent and very informative, very friendly welcoming staff throughout and sally is just A+
Unfortunately use young dentists with poor communication skills, constantly pushing expensive implants as options over less expensive procedures. Not trustworthy
We appreciate all feedback from our patients and are extremely disappointed you had an experience you felt was not positive. We do everything in our power to make every one of our patients feel valued and provide them with a variety of treatment options to suit every budget., whilst our dentists strive to treat and educate their patients to the very highest standard . Our apologies that you did not feel this way, but we wish you all the best.
I found the reception staff to be friendly however, please check your account before payment as on my first visit I was charged for a service I did not receive. The communication skills regarding procedures is poor and I will not be attending this practise in the future.
Thank you for your honest review. We have been closed over the Christmas break and would love to address your concern but are unable to identify you. If you wish to contact us we would be more than happy to look into this matter further for you as we strive to offer excellent service at all times. We look forward to hearing from you.
I had a great experience with Sally.
She is very friendly and she explained everything in detail so I was able to understand.
I loved that she also went through the treatment plan/prices before we even began with my procedure.
Also one of the easiest dental visits I've ever had. She made me feel very comfortable the whole time.
Approximate cost: $450
Concept Dental are true professionals, from the moment you walk in you're treated with genuine care & respect.
My entire experience after several visits was outstanding!
Thank you very much Concept Dental, and especially to Bob who did my work and produced a fantastic result. ;=)
Approximate cost: $2200
From our first visit where we had [redacted due to breach of AHPRA guidelines] oral examination we have been treated like family friends. All the staff are very caring and friendly and the dentists themselves are [redacted due to breach of AHPRA guidelines]. I can highly recommend this dental practice.
I was amazed with my first visit with Concept Dental, all of the staff were extremely caring and thoughtful. This business offers services that are handled extremely professionally. Having been to many dentists throughout my life, I would definitely have to rank this #1 in quality and value of service!
I would definitely recommend a visit
Very friendly clinic from the moment i step in and say goodbye. My dentist is always on time and that is very important to me. I have definitely recommended Concept Dental clinic to the rest of my family and friends and they have made their way over and are happy with the results.
wow i was extremely impressed with everyone who works here they make you feel welcome and very relaxed, I'm a so tense when visiting the dentist but here all was calm and great, i have a few nerves for the work i need done but know all be fantastic
would reccomend concept dental
“Dr Soroush is very friendly & professional. I have been to many dentists over”…
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