Great quality with their products. Installation was quick and efficient. Good communication throughout the whole process. Excellent pricing.
Terrible and [redacted due to personal identifier] service would not recommend even to my enemies that’s how bad ritchies service is. Blinds broke took him 3 months to come CHECK the problem and never even came back or replied to any messages.
Approximate cost: $500
We were happy with the Roman blinds until the wooden part disconnected from the blind material after 18 months, and then the service we got was terrible. Ritchie didn't answer my phone and didn't return calls, eventually after almost 2 months of calls, sending photos, sms, trying to call from different phones, etc. Ritchie asked us to pay money if we want him to visit and inspect the problem. Terrible customer experience. Will never use this company again!
Approximate cost: $5500
I just wanted to thank Ritchie and his team for our shutters. Ritchie went above and beyond to help us choose which style and colour would suit our home and the shutters were delivered and installed within the time he estimated. Highly recommended - I have already recommended Ritchie and his team to friends and family..
We would like to thank Ritchie for his professionalism, fantastic service, and value for money..
Ritchie and the team from Shade Elegance were an absolute pleasure to work with. Very professional, brilliant service and a quality product. We absolutely love our blinds and shutters and Shade Elegance were very competitive on price. From the time of quotation to measure and install the team was in touch with us all the way. They took great care to make sure we could achieve the look we were after. Great job!!!
Great quality products, huge selectoons of fabrics, competitive price and good customer service. I would highly recommend Shade Elegance.
I dealt with ritchie for the entire process, and despite our busy schedules we were able to organise appropriate times for quoting and installation within reasonable time frames. Ritchie was also very competitive on price, with a good quality product.
+1 to Shade Elegance. Ritchie and Bryan are both really good guys and know what a lot of other companies out there don't - customer service.
Ritchie & the team did all blind/shutter for my new place. Competitive price + best customer service. Really happy with them. Highly recommended.
“Professional, punctual and great communication. Andrew was easy to deal with no”…
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