I once had to take in a dog, cat and chook within the one week, & all of them were treated with great care & respect. Peter, Karen, Kate and any locum I have met have all been wonderful, & make you feel like your animal is very special to them! They are honest & sensitive with their advice, & will follow up with a phone call to check how your pet is going. All the vet nurses are great as well, experienced, patient & friendly. The practice also runs a free injured wildlife service & will always assist with lost animal issues. Great service!