I agree with EllenW. We had similar experiences where the waitress was lovely and friendly. Then there's this guy who seems to have no respect for the customers or the staff. Our first time there we noticed how he'd swear in front of the customers and was quite aggressive toward one of the male waiters.

The 2nd time we went there, my girlfriend had ordered a hash brown with her meal (best hangover cure) but it didn't come out which we thought 'ok that's fine - less carbs' so when we went to pay the bill we told this guy that the hash brown didn't come, no big deal. He looked at us as if we were trying to scam him out of a hash brown. He said "Wait I'm gonna check with the kitchen".. why would we lie about it?

He then came back and made it out that it was going to be extremely difficult to remove this from our bill and made us feel like we'd done something wrong.

We thought fine, you can keep that $2.50 for the hash brown but we've never gone back and never recommend this place to anyone (quite the opposite). I feel sorry for the staff who have to work with him.

I'd heard about this place from a few friends and couldn't believe it was just up the road! (live in Northcote). Faye and Patrick are really friendly and before I knew it, I'd bought $60 worth of the best kiwi treats! Definitely going back, especially for their Hangi special on 13 September.