Walking into metrolock has restored my faith in customer service. Metrolock exeplifies what customer service should look like. I had an issue with the ignition lock of my car that was resolved promptly and in a friendly attentive manner.Sometimes fantastic customer service cannot be explained in words, its more of an array of thoughts and feelings experienced and in metrolocks case, the thoughts and feelings were both positive and refreshing.If I have any other locksmith needs, I would definelty go back to metrolock and recommend them to family and friends.