I bought a chair from the store in West Melbourne more than a month ago, they said it'll arrive in 2 days and it took 2 weeks. Annoying but not a big deal. Then I opened up the package and realised the mechanism was broken, I submitted a warranty claim on 3/10. Since then I've called them twice and I went there twice, they said they've been waiting for the supplier and I have to chase it up with head office because they know NOTHING! Today I spent 20 minutes on hold with the head office who also told me they know nothing so I should call West Melbourne. Management there tried to tell me it's the supplier's fault, that they have my contact details and he'll call me tomorrow - 25 days later?!??!

I was thinking of buying a camera from their store, obviously I'm better off going to any other store out there except CPL.

Approximate cost: $320