Reviews by annp625

This review is for Fresh Upholstery Cleaning, Melbourne VIC

verified email - 16 Mar 2017

I would not recommend this company. I was quoted one price of $160 over the phone to clean two couches and when the female arrived to clean them, she said that the cushions would be extra. When I queried this, she said that the people on the phone don't really know. We then agreed on $200. She then brought into my house a very dirty machine which also had a very offensive smell coming out of it. When she was cleaning the couches, she was spraying water all over a plugged in and switched on power board. She had no regard for the dangerous situation that she was causing. When she left, I rang and spoke to [redacted name] who was rude and unhelpful. After a few days of chasing him up over the phone, he conceded by paying me the $40 difference.

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