Reviews by ap17
Did a good job with the tuning of our piano. Highly recommended. Seemed very knowledgeable and reliable. Was very meticulous in his work and the piano really does sound great. I would have no hesitation in recommending his services and will most likely utilise him again in the future.
Very disappointed. Removalists stood on and broke one of my items. Accidents happened, however, they were very dishonest about it and head office were not interest. All they said was that they 'don't recall' damaging the item, and that was it. In fact, when I stated I was to provide a poor review and take it further with consumer affairs, Shellys threatened to take it to their lawyers. I'm not too fussed about a $150 item, but, what really gets me is that they took no responsibility for it but were happy to take my $1,000+ for the removal service. So, I pity you if they damage any of your items, as I'm sure they will pretend it wasn't them as they did with me. Fact is, I only used the item 30 minutes prior to them coming into the room to move out desk etc. No one else there! Interesting and reading other reviews here that they also threatened others with lawyers if a bad review was posted. And my experience seems very similar to that of others dealing with this group when something gets damaged. If they don't break anything, then you are safe.
Approximate cost: $135