Reviews by b1d03e0e

This review is for My Moovers, Melbourne VIC

verified email - 22 May 2017

WOULD NOT RECOMMEND! We had a horrible experience with my moovers. We moved a 3 bedroom house from Epping to Glenroy. The movers we meant to arrive at 2pm, got a call from the company saying the movers will be an hour late, which was fine. After 2 hours we began trying to contact my moovers multiple times and couldn't get through, when they finally answered they stated the drivers were close and gave us the movers contact number. We tried calling the actual movers and the company multiple times again after another hour went by, by this time it was 5pm. We finally got through and just kept saying the movers were close. We had no idea if they would show so we began calling other moving places to get quotes to see if they could come the next day. FINALLY the movers showed at our house at 5.45 pm (nearly 4 HOURS LATE).
The movers then informed us that we had too much furniture for the size of the truck and would need to make two trips to glenroy even though I had specifically asked for a quote for a three bedroom house!! They finally starting loading the furniture after 6pm. It was an incredibly slow process! We ended up moving most of the boxes and furniture ourselves out under the carport in hopes it would quicken the process. Then the movers said the truck was full so all of our boxes had to remain under the carport overnight as it was far too late by then to do a second trip. When they finally finished moving everything into our new property it was past 11.30pm!
We ended up needing to hire a budget van the next day to move the rest of our boxes. Overall incredibly DISAPPOINTING, EXPENSIVE and FRUSTRATING experience!

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