Cleaners did a good job. so many issues with the call centre/company, first they moved my appointment from an 8am to 1pm then to noon one day prior. On the day itself I called 20min to make sure they will be on time and they said yes, at noon they sent me a text saying it will be late (approximately 1 hour late) when I am standing at the doorway waiting for them. I asked the subcontractor/cleaner they told me that they have informed the company at 8am and it was not their fault that the company didn't call me. Was quoted only 1.5hours although i gave sqm and also number of rooms and toilets. On the day itself called and said that it will take roughly 2.5 hours-3 hours for the general clean and they cannot clean the windows cos that is additional charge and balcony is "too large". I chose this company because I thought it was a larger company that would be more reliable but I they are dishonest. I got a quote from another smaller/independent cleaner that was cheaper and when I told them the quote they slash their prices to match the independent cleaner; the final quote was nearly $100 more than the FIRST quote (without the price matching). I told them no just do your original quote and I will do the rest. So i still had to go back and clean the remaining rooms (balcony + laundry room not done). Imagine paying for a move out clean but ending up having to do your own clean as well. Horrible horrible customer support and will say anything to "get" your sales but changes their tune after... Will never go back to them no matter how well the subcontractors/cleaner did the job

Approximate cost: $359