I went to this bike shop and they damaged my bike! a big old scratch in the carbon fibre frame on a $4500 brand new. Yes, they showed me the damage but never apologised or offered to repair it. In the end they got it fixed but charged me for the repairs and the wheel hire!!! Sucked in!! The entire time I dealt with them, they were aggressive and rude. Never apologetic or sorry. I would NEVER go to this bike shop again and now take my business up the road to a more reputable business.

Approximate cost: $185