Luke was honest, professional, friendly and customer driven to deliver the best result, answering all of our questions along the way. With his expertise and no-nonsense approach, he was able to overcome a particularly challenging problem that was left over from the previous home owner and rectify the issue at less than half the cost as quoted from other plumbers. He even came in under his own initial quote which is a nice change from tradies that usually overcharge for 5 mins of work