Thanks Rod and Kane, we appreciate your fantastic customer service. Great service fair prices and a fantastic atmosphere at Narellan Bunnings.

In the timber area Kane provided helpful advice and nothing was to much trouble.
Rod always greets us with a warm smile and a unique sense of humour his attention to providing assistance (customer Service).
If he is unable to assist us loading our car he always insists we wait until he can locate another staff member to help, his general knowledge and ability to chat on multiple subjects is refreshing and I always look forward to our short chats.

One very nice difference with Rod is his farewell to customers, "please be safe today I can't afford to loose my customers and variances of this" instead of the standard "have a nice day"

Please drop into Narellan Bunnings and say Hi to Rod and Kane I promise you won't be disappointed.

This is a very friendly store and I always recommend it to my friends.

Congratulations to the store manager for having the foresight to employ such friendly staff

Approximate cost: $250

To the people who complain about the service at Bunnings. I too have have come across an employee who is only there for a job and only does enough to keep their job, however to complain about this and not give praise to the great customer service by other staff is extremely negative. Give these staff members the accolades when its deserved and you find the majority of staff will respond when they know that excellent customer service is appreciated.

On that note I have to state that my recent experience's at the Bunnings Narellan store have been delightful. In the last couple of months i have received customer service from this store that competitors would envy.

Kane and Rod in the trade area have both taken the time to provide helpful and accurate advice, Rod welcomes me every time with a smile and some sort of humorous comment.

Even on days when I know they have had a bad day (from rude customers) I still receive a warm welcome.

I don't normally comment on these sites but I get sick of the undeserved negative comments about Bunnings service.

Rod and Kane, you guys light up my day. It would be great if Rod was given the opportunity to teach the rest of the staff the finer points of customer service.

Many thanks to the Narellan team and good luck, many of us do appreciate your efforts in making our visit a pleasant experiance

Approximate cost: $2500