AWARDED THE Word of Mouth SEAL OF APPROVAL
CUSTOMER SATISFACTION CERTIFICATE

The Vet Shed

5/5 RATING BASED ON 60 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend The Vet Shed

Customer Reviews for:
The Vet Shed

20 Sep 2020
shelleym192
Absolutely loved the service and our Lab (9 months old) very needy absolutely loved his new bed! Great quality and expectations were met in every way!! With the way things are here in Victoria, our delivery was quick, I’ll be a regular customer now
26 Feb 2020
disgruntled-shoppedd
Only purchase from vet shed if you have researched the product you are wanting elsewhere elsewhere. They don’t list safety warnings for products or even ingredients on their website. It’s buyer beware. Sure you can get a refund if you find out a product is not suitable but guess who pays for shipping!!! Stick to pet circle who do an amazing job of letting their customers know exactly what they are buying without having to jump through hoops
11 Sep 2019
bettw
Highly recommend this business. Excellent pricing, fast delivery, quality products. Repeat customer here.
19 Jul 2019
alanag289 from Beulah
The vetshed are amazing for customer service!! My go to shop for dogs cats and horse!
05 Jul 2018
krystal-s507 from Regents Park
I love the vet shed. It’s my ‘Go-To’ pet store for all my animal needs. The prices, the service and the quality. I won’t shop anywhere else. My 5 furry friends & I, Thankyou !!
21 Jun 2018
laurak13 from Redbank Plains
The best place to go for pet products. So so cheap! Can order online and pickup from store or have it delivered. Family owned business
22 Apr 2018
traceyj8 from Tootgarook
I have bought a couple of times from The Vet Shed and they are really good. Mainly for flea treatments for dog and cats. Quick to ship, excellent prices, fast delivery etc. I highly recommend.
24 Aug 2017
katherine-d4 from Sherwood
Exception prices with very helpful knowledgeable staff nothing is too much trouble.They also sell prescription vet diets the cheapest online anywhere!
14 Aug 2016
joanned567
These guys are brilliant! I ordered online and it came to my door! For me bring mobility impaired I couldn't ask for anything better. I was a bit confused at describing what I wanted and the girl I spoke with on the phone took the time to help me figure it out. Excellent!
03 Jan 2016
angelt343 from Rosslea
Great value for money all kinds of product related to animals and the animal products have great quality. Great store must shop there.
12 Dec 2015
Masterreviewer from Lowood
Decided to go here to get our new doggy a flea treatment. Glad we did as I mentioned womo and we got purchased 10 doses and got 2 for free which we were happy about as flea treatment can be expensive. May go back here in future for more treatments.
12 Oct 2015
emyt
I always make phone orders to The Vet Shed and have been very happy with the level of service. Can trust the Company for deliveries.
27 Sep 2015
melissaw177 from Macgregor
The Vet Shed is a FANTASTIC business that has the best customer service that is quick and reliable and they're prices are very competitive. Very easy to recommend to friends.
20 Sep 2015
geoffw152
We live in Far North Queensland and getting products for our Dogs has been inconvenient and time consuming. We now use "The Vet Shed" for all our dog products, medicated shampoos, Flea & Tic treatment, etc. Cameron & Tania are always able to advise us via phone if we have a question and are very knowledgeable in all aspects of pet care. We order on line and the parcel arrives 48 hours later, amazing service and the prices are cheaper than what we were paying previously. We can recommend The Vet Shed for buying any of your pet needs online. Thanks Guys!!
18 Sep 2015
debw879 from Ngunnawal
Great customer service and extensive knowldge of products to suit my fur baby. Wouldnt shop anywhere else
18 Sep 2015
chrisd771
They have great prices for the products I buy to keep my pets healthy. Wonderful service, very helpful. Happy with site.
18 Sep 2015
joanned567
Super quick delivery, super helpful staff and super cheap! I honestly can't fault them or their products. Thank you Vet Shed for making my life easier!
18 Sep 2015
tessaw930
These guys are amazing, not only are their prices super cheap but their staff are very helpful. Will definitely shop here again!
17 Sep 2015
damianj737
Really friendly staff that had all the answers and really knew what they were talking about. Will shop here again.
17 Sep 2015
susig849
So happy that I have fund these guys for all of my fur friend products quick turn around quality products and fantastic customer service what more could you want...
17 Sep 2015
ashb787
I highly recommend this company as they dont only offer great prices but an efficient online service with excellent customer service. It is hard to find a company these days that actually care about there customers.
16 Sep 2015
stephend74 from Ngunnawal
Excellent products for my pets. Great service over the phone about worming tablets and shampoo. I live in Canberra and there products are alot cheaper than anyone i can find down here and arrive fast, with excellent quality. Highly recommened.
16 Sep 2015
alisonp783
I purchased some horse gear from this site, found them super helpful with advice. I was also advised on types of products for QLD itch which have worked wonders. Prices where very competitive and was able to collect my large items. Have started to purchase all pet items from here as they are super easy to deal with and quick with delivery when required.
16 Sep 2015
kath900
Fantastic online shopping for all your pet products! Highly recommended for competitive prices, sensational loyalty program, great products & awesome customer service! 10/10 Stars
05 Nov 2014
laurak13 from Redbank Plains
I get all my dogs stuff from here. And so does my mum. It's awesome. Very competitive pricing. The girls are really friendly and helpful. Won't buy from anywhere else. Good local business
16 Sep 2013
kathb10 from Strathdale
Discovered this on our recent holiday when looking for presents for our friend's fur babies. Great variety of just about everything you can imagine for dogs. We ended up buying tasty treats as well as a couple of Kongs, and were very happy with the service and price involved. Take a look next time you're in Sumner Park.
04 Sep 2013
sabinal from Walpeup
myself and family plus trainers i know use vet shed for all there horse products. fast, cheap and have no trouble. starting to look at thier dog and cat gear. been telling all my friends to use this business
02 Sep 2013
vannessab2 from Kalkie
have bought from the vet shed a few times now and always find their products to be of great value and the deliver is fair and superquick
27 Aug 2013
decimaa from Fawcetts Plain
great online shop great variety and pricing is awesome. always great deals and doesn't take that long for postage. love how it is easy to navigate the webpage.
20 Aug 2013
kaylah2 from Hackham West
they have a reat loyalty program, great prices, great varieties, and the amount of time it takes to order, and recieve is just amazing, ive been with these guys for about a year, and my and my puppy (oby) are not dissapointed :)
15 Aug 2013
rhianah
ive been buying products through the vet shed for awhile now, i love their prices and how quickly i recieve my items. i never have any issues navigating their website either :)
12 Aug 2013
yodadc from Beaumaris
This is a great service. The variety is amazing. I've been shopping with them for years. Had a pause, but now we have a new pup, I'll be back ordering soon. The loyalty proram is awesome.
03 Jul 2013
fperez from Loftus
Awesome service! The products were not much cheaper than other pet stores however you receive velocity points when you purchase through these guys :) I had a question and they were really quick to respond :) Very happy overall.
06 Apr 2013
christinen8 from Holland Park
After reading all of the great reviews on womo I managed to get a voucher for flea treatment, 12 for the price of 10. I,d been out the day before and balked at the pet shop prices but The Vet Shed was cheaper per dose and not a flea in sight!
26 Mar 2013
REDMARTINI from Breakwater
I decided to order flea treatments for my cats from The Vet Shed after reading all of the positive reviews on WOMO. The site is easy to use, prices are reasonable, and delivery was fairly quick to. I will use them again.
22 Jan 2013
stakky32 from Ravenshoe
I use The Vet Shed to purchase parrot pellets for our bird, as even with postage added they are still $4 to $5 cheaper than our local vet/pet supply store. Prices are always good and shipping is fast. With my last order there somehow was a mix up with the products and I received something completely different to what I ordered. Upon contacting The Vet Shed's customer service to let them know of the problem, I was given a Reply Paid address to send the wrong product back to and my correct order was sent out the same day. Very happy with the prompt and friendly service!
17 Jan 2013
rachellem4 from Horse Camp
i found ths site on womo and have been greatfull as their prices are great as ear drops i get from the vet are around 110 for two bottles and even though they are not the same i saved 98dollars on the ones i got here and they are just as good and the fact that they ship the same day makes it all that more special
17 Jan 2013
Secretshopperalert from Mill Park
Cheapest place I've found to buy my flea, worm protection for my dogs. Speedy delivery & quite a big range. Have used a few times and will continue to do so. Do your research, but the vet shed is very competitive
12 Jan 2013
twistie1 from Russell Island
Having read so many positive reviews of The Vet Shed on WOMO I thought it about time to try out this online veterinary supply company. I was certainly not disappointed. As usual, I did some online searches prior to ordering to ensure that I was getting the best possible price for my desired product, a 100ml bottle of Frontline Spray. The Vet Shed was cheaper, or the same price, as 95% of other online retailers. The only cheaper option, once postage was taken into account, was a Sydney based company. As I wanted to at last release my three month old kitten into the great outdoors, beset as it is with paralysis ticks, I wanted the product as soon as possible. The Vet Shed, as a Brisbane based business, was therefore the obvious choice. I placed my order with The Vet Shed early on Thursday morning, and by lunchtime that day I'd received notification of the dispatch. The parcel arrived in my letterbox the next day, Friday. Sent as an eParcel, the package was trackable through Australia Post notwithstanding that I only paid the standard shipping cost for items below 3 kg, which was $6.50. An added bonus was that in ordering via a link on www.rewardscentral.com.au I earned 2 points for every whole dollar spent. I couldn't have been more pleased.
08 Nov 2012
thevetshed from Deepwater
Online store very easy to navigate. Heaps of products, really good pricing. order came quickly and I could track its progress to me. The whole process seemed very secure and my mind was at ease the whole time. I will definately keep shopping with them. Great to find a good Aussie company
31 Oct 2012
11sms from Carina
Fast postage, cheaper than most places and a great customer rewards program. I will only buy my work tablets and flea stuff from here as they seem to be the cheapest around. Free delivery if you spend enough. I highly recommend them if you want to save a few bucks on your pet care.
31 Oct 2012
fionam30
BEST PRICES!! Fast delivery and a site you can trust. Love shopping here, never have any worries or concerns.
23 Oct 2012
moktah from Rosebud West
I've been getting my cats' and dog's Advantage flea treatment from the Vet Shed for a couple of years now because it's so much cheaper than buying it from a Vet's surgery or normal pet shop. For example for a 4pk of Advantage for my cats it costs me around $38 and for my dog who is over 25kg, the 4 pk costs less than $45. They cost at least $15 more each at the Vet and local pet shop. Shipping is quite fast too, less than a week usually, but sometimes they're out of stock and it can take a few more days, but they let you know if that's going to happen. So don't leave it til a couple of days before your pets are due for their treatment. Because of the occasional delays in the shipping I only gave 4 stars for Service.
07 Oct 2012
Mazage from Forest Lake
A pleasure to shop at the vet shed. Very helpful and friendly staff. The prices are cheaper than the local vet, and when you have two pets to buy for you can save some of your hard earned money.
25 Sep 2012
lukes7 from Kotara South
Its a great job these guys do! You can buy all your stuff for the year in one hit and get free delivery. The prices are cheap and they have most things in stock. If you love your pet try it out!
20 Jul 2012
cryambai from Corindi Beach
I have been using The Vet Shed for a number of years now. The website is user friendly; the service is always excellent and the delivery is fast. Spend more than $180 at a time (not hard to do with pets) and the delivery is free. The warehouse is also open to shoppers - 8am to 4pm Monday to Friday
18 Jun 2012
michelleh32 from Junortoun
I generally order Tuffies dog toys from the Vet Shed due to their cheap prices - even adding in the cost of postage they are still a lot cheaper than most pet shops. They also stock the range of 'look who's talking' pet toys. Postage is very reasonable and delivery was quite quick.
13 Apr 2012
Sammilicious91 from Bracken Ridge
I discovered this site while I was looking for some new toys for my dogs. The prices are competitive & the shipping is super fast (we live in Brisbane, and it arrived the next day). I would definitely shop from them again!
09 Dec 2011
Bonnie2 from Coburg
I have ordered one lot of goods from The Vet Shed so far, total value (including shipping) just over $125, and so far I am satisfied. I will very likely continue to order from them. The thing that caused me to start looking for online pet product providers is that I have been unhappy for some time with the prices that my local vet charges for such things as Hill's Prescription diet and Advocate flea treatment. My pets are currently on Hill's Prescription diets (not to be confused with Hill's Science Diet). This food is expensive, and so is Advocate flea treatment. A little cursory googling suggested that there were much cheaper prices to be found online. So I did some more extensive searching, looking at more than 15 sites. Most sell vet products exclusively; a few are online department stores selling a wider range of products. After a very careful comparison of prices, shipping charges, range of products, terms and conditions, and website design, I settled on The Vet Shed for my pet food. I will possibly buy flea treatment from them as well; I'm not quite sure yet. On the plus side: 1. Some pet product suppliers do not sell any pet food at all. (Which actually makes me wonder how they stay in business! Surely if you want to really succeed in retail, consumables are the way to go... customers use them up and then need more. But no, some sites seem to be happy just selling collars, toys, beds, and the like...) Some suppliers sell pet food, but not Hill's. Some sell Hill's Science Diet, but not the Prescription Diet. Some sell Hill's Prescription Diet, but only the dry food. The Vet Shed is the ONLY site I have found so far that sells the full range of Hill's Prescription food, both canned and dry: C/D for cats with urinary tract disease, I/D for gastrointestinal disorders, Z/D for allergy problems, M/D for diabetes, L/D for liver disorders, and much more. Incidentally, do NOT buy these Hill's Prescription products unless your pet has actually been diagnosed with the relevant medical condition, and do NOT attempt to diagnose any of these conditions yourself. For one thing, it would be a colossal waste of money, as these prescription foods are much more expensive than other commercial pet foods or raw meat. More importantly, diagnosing your pet's problem yourself would be an incredibly foolish and dangerous thing to do. These are not "just in case" products. They are to treat specific medical conditions that your vet has diagnosed. You don't need to actually buy these products from your vet, but you should ONLY buy them after receiving advice from your vet about whether your pet has a medical problem and which of these products, if any, can help alleviate the condition. The vast majority of cats and dogs don't require any special diets at all; don't let anyone try to convince you that they do. I've raised several generations of pets that have thrived on perfectly normal diets. This time round, I've just been unlucky. Not that I'd trade the little blighters for anything... As soon as I discovered that The Vet Shed is the only online supplier that sells Hill's Prescription canned food, it gained a huge advantage over its competitors. If the main product I need to buy is only available from one online retailer, then that's where I'll have to buy it; and if I already have to buy one product from them, there's a good chance I'll buy other products too, to save time, even if they're slightly more expensive than elsewhere. (I wouldn't, of course, if they're MUCH more expensive than elsewhere - but more on that later.) 2. The Vet Shed's prices for the things I need are substantially cheaper than those at my local vet. Some examples: * Hill's C/D canned food, 24 x 156g cans: local vet $74.52, Vet Shed $64.50 * Hill's C/D dry food, 1.8kg bag: local vet $38.34, Vet Shed $33.20 * Hill's T/D dry food, 1.8kg bag: local vet $37.20, Vet Shed $32.20 * Advocate 6 pack for large cats: local vet $70.29, Vet Shed $60.60 3. The Vet Shed's prices for Hill's Prescription dry food are not the very cheapest that can be found online, but are consistently within a dollar or two of the cheapest. And as I mentioned earlier, I'm not going to go chasing down every last dollar, buying each product from a different supplier just because that supplier is the very cheapest. Partly because I don't have time to stuff around with several orders, and partly because it would be silly to pay a separate shipping charge to all these different suppliers. Better to consolidate as many orders as possible with one supplier and pay one shipping charge for the lot. As long as each product that I need from The Vet Shed is within the same ballpark as the cheapest online price - and they mostly are - that's good enough for me. 4. I like The Vet Shed's shipping policy, and the way they are completely upfront about what it will cost. All items are insured and tracked by barcode, and they claim to take full responsibility for anything lost or damaged in transit. Their shipping rates are spelled out in full on their website. They vary by weight: eastern mainland states from $6.50 to $15; other states from $6.50 to $40; all states free if your order is under 3kg and over $180 (which sounds like a lot of money, but three or four six-packs of flea treatment will get you over this limit, and they weigh hardly anything); an extra charge for vaccines because they require refrigeration and express delivery. If you can't be bothered reading through the table of rates and weights and working out what you'll be charged, they have a calculator that you can click on at any time as you're assembling your shopping cart; just enter your postcode into it, and they'll tell you the shipping charge for the total goods you've selected so far. To use this calculator, you don't even need to have come anywhere near the stage of finalising your purchase yet. I tried using a competitor's site, and eventually gave up in frustration because it would not even think about calculating shipping, would not even give me a rough estimate as to what the shipping cost might be, until I'd created an account and entered my name and full address. That I was NOT prepared to do. It's none of their business who I am until I'm ready to order, I won't know whether I want to order until I know what it costs, and how can one possibly compare prices across suppliers unless one can factor in the shipping costs as well? 5. As I compared these online suppliers, I also evaluated their websites for ease of use. Some were so annoying and clunky that I wondered if their cheap prices were worth the aggravation. The Vet Shed's website was one of the least annoying ones. It's well laid out, and I could quickly zero in on the products I was interested in. To take just a single example of good web design vs poor design: Poor design: One of the Vet Shed's competitors. Has a category labelled "Dog and Cat Products". Suppose you only have dogs, and you want some Frontline flea treatment. "Dog and Cat Products" -> "Flea and Tick" -> and now you're faced with a long, long list of products - 52 of them - including many cat products you're not interested in, yet you're forced to wade through all of them just to find the single dog product you want. Sure, there's a "Featured Items" menu on the right of the screen, but too bad if the product you want isn't a featured item. Have fun trawling through the list. Good design: The Vet Shed. Has separate categories for dogs and cats. Dogs -> Flea and Tick Control -> Frontline -> takes you to a single page with twelve Frontline products for dogs, and you can easily see and pick out the right product for the size of dog you have and the size of pack that you want. Then if you're an owner who also has cats, you can do the same thing starting from the Cats heading. It's faster not just for people who only have dogs or only have cats, but also faster for people who have both. It's common sense, but unfortunately many of the people who design websites seem to be lacking the ability to put themselves in the shoes of the site's customers. 6. The Vet Shed is one of only a couple of online retailers who have a loyalty program, for people who care about that sort of thing. Personally, I think a loyalty program is a nice bonus, but I'd never choose a retailer based on the loyalty program alone; the rewards are usually so small as not to be worth it. I'm more interested in quality of product, range of products, price, service, and how a business responds when things go wrong, as things invariably do from time to time. If I'm satisfied with all those things, only then will I turn my attention to loyalty programs. Anyway, for those who care, and want to know how it stacks up against another business they may be considering: according to The Vet Shed's website, at the time of writing the points value is 1.25%. That means, for example, if you spend $100, you'll earn points worth $1.25 that you can use to pay for future purchases. They do stress that they reserve the right to alter the terms of the loyalty program at any time, so don't assume it will still be the same by the time you read this. 7. They have an order tracking facility on their website, so you can see at any time what stage of processing your order has reached. 8. Delivery is fast. I live in Melbourne, and The Vet Shed is in Brisbane. I ordered my products around 5pm on a Monday evening, and they arrived Friday morning. On the minus side: Although The Vet Shed's price for a 6-pack of Advocate is almost $10 cheaper than that which my local vet charges, it's still far from being the cheapest available online. Of 15 online retailers I found that sell Advocate 6-pack for large cats, seven of them charge less than $60. The cheapest was $52.95. The Vet Shed, which charges $60.60, ranked eighth, placing it squarely in the middle. The remaining seven retailers were all more expensive than the Vet Shed. Curiously, if I add my local vet to this list, it doesn't end up in last place; it's only third last. So I'm still unsure whether I'll buy my Advocate from The Vet Shed. I wouldn't be fussed about a dollar or two's difference, but we're talking potential savings of more than $7 a pack here if I go with the very cheapest supplier - and I go through several packs a year, so it quickly adds up. Naturally, one would have to factor in shipping costs - and that cheapest supplier is one of the annoying sites that refuses to tell you what the shipping cost will be until you're on the very point of finalising the sale, which instantly gets my back up. I'm going to have to investigate a bit more before I decide. However, for the other things I need, the Vet Shed has proved very satisfactory. It unquestionably has the edge on its competitors due to its vast range of food, and its service so far has been excellent. UPDATE 21 Aug 2012: I thought it was about time I posted an update of my dealings with the Vet Shed. I've had six separate orders so far, totalling more than $800, and have experienced not a single problem. Prices still competitive. Dispatch of orders is exceptionally prompt, which is good because there was one occasion when I only noticed that one of my cats was low on his special C/D food as I reached for the last can. (And he's not allowed to eat anything but C/D, so it's important that I don't run out.) Delivery is very reliable, especially because you have to sign for the package. Highly recommended.
21 Oct 2011
kareng17
Found the Vet shed on the net whilst looking for flea and worming treatment,found everything I needed within minutes as site is easy to use. As I'm local I printed out my list with the prices and went down there,super easy and cheap,flea/tick treated 4 dogs and all wormed plus I'm trying new the Angel Oil on our rescue Rotties skin irritations, all up $140 for everything, I'm happy so are the 4 dogs!!!
12 Dec 2010
Tetty from Forest Lake
Great range of products and one of the cheapest prices around. Never had a problem and they also have the option of picking up the products if you live local.
17 Sep 2010
melindat1 from Forest Lake
This is the absolute best place to by vet products for all your animals. Fantastic price and wide range of pet food and products. I won't shop anywhere else.
30 Mar 2010
ameliap from Calwell
Fantastic service. Exceptionally prompt delivery and the cheapest delivery charges I could find for large bulk food bags. Good range of pet food products. Quick response to emails. Very friendly and helpful staff.
16 Jun 2009
karinG from Elwood
Fast delievery of any orders that I have placed. I have been using these guys for a while now and never had a problem with them at all! Very helpful and friendly
29 May 2009
ErikaK from Albany Creek
These guys you buy from on-line. Their site is easy to navigate and they have a loyalty program too. I found that they have a great range and are usually always in stock of the items I need. My delivery arrived the very next day.
12 May 2009
BelindaS5 from Bligh Park
I can't believe how good this company is. There is not a word I can think of to describe it. I looked on the website and not only was the product cheaper then in the shops and on other websites, the products that I ordered were delivered two days after placing the order. I even got up to date emails telling me how my order was coming along so I knew exactly when I shoud receive my goods in the post.
27 Jul 2008
Nixie from Salisbury North
I helped my mother buy from here, and she saved so much more then what she would have spent at her local vet! I'm glad i found this site, both for my mother and myself, I'll be getting my new dog alot of stuff from this site!
27 Jul 2008
clicky from Deception Bay
This company is a favourite of mine as the customer service was excellent. I had a query about their sizing of a dog's jacket and about their worming products and they got back to be with the relevant information very quickly. The prices are also very good.
27 Jul 2008
kyliee from Upper Caboolture
Fantastic customer service great value for money. Have looked for other sites who sell animal products but all much more expensive in price and postage
08 May 2008
louise1510 from Murrumba Downs
this site i found last night while searching the web and i found my worming tablets here for my dogs a lot cheaper than my vets and the other sites i buy from there only 4.90 for drontal my vet sells them for over 9.00 infact it cost me over 12.00 last time i brought them from my vet
Details:
Jamboree Heights, QLD, 4074
Tel: 1300735995
Status:
Verified

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