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CUSTOMER SATISFACTION CERTIFICATE

Another World Computer Centre

5/5 RATING BASED ON 88 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Another World Computer Centre

Customer Reviews for:
Another World Computer Centre

02 Mar 2024
ekaterini-d from Coburg North
I recently required a replacement control for my reelplay greek tv and as l am not computer savvy to be able and make a purchase online l called Paul. I am extremely satisfied with the help he provided so l can make a purchase in2 days l had my new control to watch my much loved program I highly recommend Another World for the professional service provided and products l am one happy customer. Thank you Another World thank you Paul.
02 Jan 2024
nancyc91
I recently visited Paul at Another World Computer Centre to purchase a Reel Play Box for my parents. Paul was very helpful, friendly and set up the box for me which made the installation at home super easy - all I had to do was connect it to the WiFi and I was up and running. It was great that Paul also provided advice on how to renew the subscription once it expires. Glad to have purchased the Reel Play Box from Another World and would definitely be recommending to friends and family.
20 Nov 2023
mariai739
Just wanted to say how happy we are with Another World's excellent service with our Reel Italiano TV renewal. Paul is always efficient and helpful when we have an issue and a pleasure to deal with ... highly recommend ! Maria
25 Oct 2023
katek366
We used AnotherWorld for our old computer. Such great service offered and will definitely go back when we need professional help. Thanks for your assistance
06 Jan 2023
ebb418
excellent services very professional and very helpful
09 Dec 2022
georges118
Great Service and excellent work on pc thanks Paul been dealing with Another World for 17 years and highly recomended.
02 Dec 2022
barbb545
Paul has been providing computer and mobile phone support to us for more than a decade. The service is excellent, timely and very reasonable priced.
25 Oct 2022
jp250
Great business, would recommend. V helpful
14 Aug 2022
irened961
Paul was speedy in coming back to me regarding my query and wiped the laptop clean for me same day I brought it in. Very helpful and well priced.
20 Jul 2022
sueh686
EXTREEMLY HELPFUL, SOLVED PROBLEM
08 Apr 2022
sarinan
My laptop had bluescreen error and I thought it had died. I googled repair place close to home and Anotherworld popped up. After a quick chat on the phone with Paul I instantly knew he was a genuine character. So refreshing speaking to someone without all the fluff and sales speel. I took my Laptop in and even though it was over 5 years old he bought it back to life much to my surprise. No muss or fuss. Straight to the point and very competitive pricing too. Love ya work Paul, I am spreading the good word out there. You have a customer for life. Sarina N.
17 Mar 2022
marcellab587
Beautiful communication with Paul and very fast delivery. Very happy
10 Mar 2022
mariai739
So very grateful to Paul at Another World for his constant excellent service and continued support with our Reel TV purchase. Paul you are amazing !
16 Jan 2022
alexi981
It took only a few minutes to replace my old macbook hard drive and all while we chatted about the good old days of floppy disks, 386s and programming in Qbasic. Paul is professional and friendly but he also loves all the tech, especially the nostalgic stuff. That kind of passion for the job tells me that you're going to get the best and most reliable service here.
13 Jan 2022
stevef923
Paul provided an excellent service and delivered an outstanding final product. I am very happy with the work that he did in updating my computer, and would recommend Another World to anyone interested in updating their existing machine or building a new one from scratch.
23 Dec 2021
lynneg730
Great service. Paul kept my old computer going way past it's expected lifetime, then investigated, discovered the cause, and fixed an odd glitch on the new one.
28 Nov 2021
haticea196
I can't thank Paul enough for saving my 'Blue PC', as I really didn't want a new one. I found out the shop does repairs just recently, and lucky I did, as it really was "another world"! You will probably find hard to replace parts there, while receiving the most honest and reliable service, at the best possible and accurate price you can get. And all of this in less than a day. Many, many stars, thumbs up and smileys for Paul, a genuinely great guy.
04 Sep 2021
patrickb476
My laptop recently died with a blue screen error and I really thought it was curtains as it is more than 4 years old. I brought it in to One World on the off-chance that it could be saved. Paul was able to replace and mirror the SSD so that the laptop was completely recovered. He managed to do this in a few hours, so as well as saving me a considerable amount of money, it also saved time specifying and searching for a replacement and trying to recover all the apps and bookmarks etc. A few months ago, Paul also replaced my defective battery for half the price that other stores were looking for. Thanks Paul.
26 Jun 2021
markon135
Always my go to for my pc repairs and new parts installation quick, cheap and great service as always!!
23 Jun 2021
arthura539
I first discovered Another World Computers in a review on Product Review and was impressed by the review, therefore, I visited the shop and met Paul who proceeded to help me with the repair of my desktop computer. His service was "EXCELLENT CUSTOMER SERVICE" with competitive. With that, I asked for some business cards which I gave to my friends who were searching for a reliable person to help them with their computer. I visited Paul again to upgrade my desktop computer with a SSD drive which proved to be a good choice. I recently upgraded my Laptop from a HDD to a SSD drive and I'm very impressed with the difference in performance. I'm am a very happy customer who is very impressed with Pauls' EXCELLENT CUSTOMER SERVICE and I would certainly recommend him to other friends and people searching for the same experience that I had at ANOTHER WORLD COMPUTERS. Thank you again, Paul. Regards, Arthur.
01 Apr 2021
judyw177
Upgrade of my old laptop was very fast and very succcessful, thanks heaps.
05 Mar 2021
johnc498
Laptop fixed, Professional service and quality repairs, Once again, all fixed, Thank you,
29 Jan 2021
poseidond
Very knowledgeable and great service
25 Nov 2020
peterg235
I bought my first computer at Anotherworld years ago and i had the most honest and concise person serving me in Paul the owner. Just the other day i bought my second computer and he was so clear and again honest with his service, Not many people left in this world like Paul he is a gentle man and certainly recommended by many people. Thanks again Paul
13 Nov 2020
graemeg626
The friendly and expert service offered for all IT needs by Paul at Another World is outstanding. He is patient and attentive to the questions and confusions of a non-expert where computers are concerned. Everything he has advised and repaired for us over a number of years has been 'spot on'. This is a service you can trust. Graeme & Jan
13 Nov 2020
lynneg730
Timely repairs, helpful advice, very reasonable cost. Wouldn't go anywhere else.
13 Nov 2020
ninag953
My Dad received his new reel box this week, He's very happy, as it's working much better than the old one. Thank you very much!
07 Nov 2020
joshua-l254 from Coburg
Paul from Another World not only fixed an issue with my PC he also put up with my inane questions while doing so. Showing extreme knowledge and quick repairs I highly reccomend his and Another Worlds services to anyone with PC problems.
05 Nov 2020
matthewh276
I have been going to Another World for about 4 years now, and I can't speak highly enough about Paul and Peter. I'm not a 'technological' person, and I don't speak computer. Paul has always been easy going and doesn't talk down to me in a condescending way because I don't understand. Instead, he speaks in plain 'civilian' language and explains things in a clear and concise manner in a way in which a numpty like me can understand. Thank you very much Paul. I also need to sing the praises of Peter who also works there. He has transferred many old VHS videos to DVD for me, as well as old records and cassettes to CD. At all times these have been done in a very timely manner, and very professionally and expertly and efficiently done A huge thank you to you both. By the way, I drive all the way from Geelong to come to this shop....
20 Oct 2020
1c53fb3c
He replaced my hard drive (with solid state) quickly, faster than the time estimate, without chasing which after experiences elsewhere means a lot to me. 220
15 Oct 2020
paulam489
Paul and Another World have their act together. I am a geriatric, but he knows all the things I need from old equipment, what will work with what...genuine value for money. He sped up some dinosaur laptops last week and remote workers are way more satisfied people. Thank you!
10 Oct 2020
ladyb from Glenroy
Last week I rocked up iMac in arms babbling about an email conversation relating to my iMac when Paul stopped me to say that I had the wrong store, but he gave a me quote on the spot and said he would take my machine to get upgraded. I felt terrible just impromptu coming in to get my machine but Paul was so great and the price was more than reasonable; it beat the 7 other quotes I had gotten prior to accidentally coming into Another World, but what a great mistake I made! Thanks so much for the great service and prompt upgrade on my iMac :)
09 Oct 2020
johannav583
Fast, cheap and wonderfully friendly! Highly recommended!!
11 Sep 2020
annaf440
Paul from Another World was amazing! The customer service was excellent and he answered every single (no matter how many I had haha!) question with complete politeness and patience. I was looking for an Italian TV package for my parents that was simple to set up and use and I came across Reelplay. Needless to say my parents are loving watching their Italian shows. Feels like they are back home :) Thank you Paul!
30 Jun 2020
miriag
We searched everywhere for a web cam and Another World Computer Centre was the only shop that had one! Great friendly service, would highly recommend this store to anyone!
06 Feb 2020
sarahj321
Reliable solutions to my enquiries
12 Jul 2019
loug5
My hard disk had corrupted files so Paul was able to retrieve all my files and then insert a new HD without any drama. My Mac was available the very next day. Paul was courteous and knowledgeable about all things Mac.
27 Jun 2019
gatt507
Paul has fixed my PC that ceased working due to Windows bugs. He was timely thoughtful and value for money. I have used his services for a variety of tasks (purchasing PCs,hard disk transfers etc.) and have always been very satisfied with the result.
08 May 2019
jakeb469
Paul was Absolutely fantastic in organising my computer build. Very prompt with his quote after I emailed him a big list of parts. He put everything together and installed a program I was after as I have no internet at home. Very helpful and highly recommend.
07 Apr 2019
staceyk505
Paul was super knowledgable, friendly, and LOCAL. He changed my MacBook battery and gave me hope that things thing can go another five years. I'm so happy that Paul and this local business is around to give personal and expert service. I honestly was so relieved to discover Another World - will be back.
15 Jan 2019
arthura539
I originally phoned Another World Computer Store regarding my Canon printer. Paul gave me a phone number and a name of a technician to contact for service of the printer. That contact was very helpful. Thank you Paul. A few days later I had problems with my Laptop and took the computer to Paul. He phoned me on the 2nd. day to collect my Laptop. He explained and demonstrated the Laptop to me so that I understood what had caused the problem. I expected a high price for his work and was very happy with the reasonable cost of the repair and the EXCELLENT CUSTOMER SERVICE. I asked for a business card and was given several, one I kept and passed the other cards to my friends. Thank you once again PAUL for you EXCELLENT CUSTOMER SERVICE.
24 Dec 2018
sadis
I had a wonderful Experience at the Coburg store. Took my HP laptop for repair last week. The store rep was very friendly and helpful. Had a nice chat with him and a very pleasant person. Today I picked up my laptop all repaired at a very reasonable price. Very happy with the service. Another great thing is that they accept cryptocurrency as payment too (Bitcoin) and other's. I suggested that he add Bitcoin Cash, and he did. Terrific service and a pleasant place. Thanks alot.
30 Nov 2018
georgel956
My hard drive on my laptop had failed and Paul was able to diagnose and repair.He also installed windows 7 with no extra charges.Thank you very much!!
11 Oct 2018
nikolettav
Prompt service, great advice, quickly picked up the problem and fixed it (something to do with the battery), with same-day service. My computer is working perfectly now. Thank you, Paul!
25 Jun 2018
2938851a
We've been taking our PC to Paul for several years now. He is always able to find/fix problems, gives good advice and tech support to the non-tech savvy, and doesn't make us feel like idiots. Merle, Brunswick
30 May 2018
adrian-m264
Hard drive on my laptop had failed and Paul was able to diagnose and repair. Great same day service, would highly recommend to anyone having PC issues.
24 May 2018
andrew-b416
Paul is very knowledgeable and helpful and frankly it's great to see a shop like that still going strong. Twice now he has also fixed or sorted things out for me without charging me. He's a legend. Go there if you need any techie things done, he and his staff will not let you down!!
10 May 2018
allisonr943
Fantastic service from Paul...this was arranged through my housemate who also got great service and problems fixed. My laptop required an expert to work on it, and that’s exactly what happened. Paul had not encountered the problem in a lappy before, but worked out a way to isolate the problem and restore the computer. Very impressive. And, super cheap, considering the time he put in, to resolve the issue. Highly recommended, and could speak to a dummy about her lappy. Love your work Paul. See you next time
27 Apr 2018
alans377
Paul is great - efficient, calm, very knowledgeable and reasonably priced...and trustworthy. Why go anywhere else!
19 Apr 2018
hnn
Don't go anywhere else for your computer needs. Paul knows his stuff, and is only too willing to help - always with a smile and always patiently. No job is to small, no question too silly. Great advice, expert repairs and excellent customer service - always. Thank you Paul - again.
14 Mar 2018
lukec549
My computer wouldn't start. I brought it in to the store not sure what to expect, apart from the reviews I'd read online. Paul called me the next day, said he'd fixed it, and I picked it up that afternoon. Excellent service and cheaper than expected. I highly recommend it.
15 Feb 2018
andrew-b666
The customer service was excellent, Paul is very knowledgeable and understood my problem perfectly. Great communication, and extremely competitive pricing. Cannot recommend this place any more!!
08 Feb 2018
laurendarling
Great service and advise. Repair time was super fast and well priced. Thanks again for fixing my computer!!
23 Nov 2017
gordonu336
Fantastic service from Paul at AWCC. A very knowledgeable man offering good advice and great service at a very reasonable price. I've looked around at other computer places but keep coming back to AWCC. Highly recommended.
08 Nov 2017
chrisb244
Great advice, excellent prompt service and reasonable cost. Service is always very good. Thanks Paul and team.
12 Oct 2017
eugenee650
Excellent !! Most Excellent Advice & Service. Great to have such awesome Tek experts so close who really know their biz.
05 Oct 2017
renatoc339
Was a Great speedy service at minimal costs. Highly recommend Paul and his team for their work Thanks again
27 Sep 2017
teresac159 from Pascoe Vale South
I've been going for a few years for various computer issues. Service is always great, and repairs are usually fixed quite quickly. Advice is always good. I would highly recommend. Recently brought in an old laptop for upgrading - was done in a day which was great
27 Sep 2017
joelg719 from Epping
I had an old Macbook Pro needing some love and he was able to quickly diagnose the issue, give me a set of options that I could follow and then promptly fix it. He was upfront about the difference between labour and parts too. Paul was very personable with other customers that I saw him interact with too with more simple things like a myki top up and recharging credit to a mobile. I would definitely go back if I had another computer issue. Keep it up Paul.
25 Sep 2017
michaeld230
Had a laptop screen replaced. It was quick and the service was great. Will definitely go back for any future computer needs.
24 Sep 2017
bernardh480 from Coburg
I had my 2009 27" iMac repaired at Another World. In less than a week I had the graphics chip replaced and a new 500GB SSD. The OS was installed, so it was ready to go, a real professional job. I highly recommend them for any Apple repairs. Labour was only $150, for a repair of this type, you can't do better.
08 Jun 2017
Xanx64 from Reservoir
Prices are very reasonable for the work to be done, Paul was very upfront about what had to be done and the cost of the parts and labour.
16 Sep 2016
Anonymous
Paul was good enough to allow me to pay whatever I felt like for a rather specific but simple repair. Long story short, he burned a Windows installation disc for me and didn't try and rip me off - more than I can say for most other 'customer focused' repair businesses out there. Top job!
20 Feb 2016
Anonymous
Good value, excellent service, reliable and trustworthy. We travel quite a long way to use Another World because they never stop being the best.
18 Feb 2016
frankr99
Very helpful, great service, honest advice and reasonable price. Would certainly go back and recommend them.
09 Jan 2016
michaelr612
Paul is very knowledgeable, friendly and his charges are reasonable and fair. I have no hesitation in recommending him. The friendly nerd. But please no not slam his door! Michael.
16 Dec 2015
shanej938
The customer service was excellent. My pc was fixed fast and it worked well and was reasonably priced. I will return mostly because the man took the time to help me understand what was going on.
07 Dec 2015
davidb769
Had a problem with my laptop, took it to Paul who was able to fix it while I waited. I know he cannot always provide that service, but because I travelled a fair distance he helped me out with my problem. His phone number is now permanently in my iPhone.
04 Dec 2015
samueld432
I had a problem with my computer and the issue was addressed and fixed. Friendly staff whom gave me a run down on how to prevent further problems.
26 Nov 2015
pamelaf838
I needed an update on windows Paul did this for me, very reasonable rates as well as keeping me updated on things, took 1 day, easy place to get to very happy with the outcome, would recommend him to anybody.
09 Nov 2015
Anonymous from Pascoe Vale
i don't know much about computers so when I have a problem I go and see Paul he is very good at what he does and well as well wouldn't go anywhere else
07 Oct 2015
gatt507
They are knowledgeable and straightforward. Reasonably priced - good to deal with. The main guy can be a bit standoffish, but that's ok
23 Aug 2015
clairep248
Very skilled and totally trusted his work- and I've had problems before. I would totally recommend Another World. Claire
11 Aug 2015
angelad205
The IT support, customer service and extensive product range you get from Another World Computer Centre is exceptional. No need to go elsewhere for your business as you cannot buy the support and customer service you receive from Paul anywhere else! Thanks Paul, your pleasant manner and helpful advise has helped our business to grow!
04 Aug 2015
jontes
Dropped off a water damaged Toshiba laptop on a Thursday afternoon, had it returned and repaired by the following Tuesday. Highly recommended
04 Jul 2015
yaelo
My new Tablet decided to die on me, and as usual, gave no indication at all as to why. I had it looked at, and the diagnosis was swift and accurate. Very honest, straightforward and friendly service!
04 Jul 2015
shanea477 from Reservoir
What a great experience! Repaired my system same day, costs were very reasonable and the customer experience was sensational! Paul has really got it right at all levels. I will be back and recommending to all I know. Thanks Paul.
02 Jul 2015
bridgets762
I can not speak highly enough of Paul and the service he arranged for my out of warranty Macbook Air. I had spilled water on it and the keyboard stopped working. It is now as good as new, with a new keyboard and no data loss. Plus I was only $200 out of pocket. Thanks Paul!
25 Jun 2015
jamesm807
Great service. We cannot recommend Paul and Another World highly enough. Great to deal with, fast and reasonably priced. We needed a new laptop but had very specific requirements. Paul explained it all to us simply and had exactly what we needed within a couple of days.
25 Jun 2015
sandras308 from Coburg
I have received consistently excellent service at Another World. Paul Pritsis, the owner has always helped me with clear, practical advice and immediate assistance, whether updating a programme or purchasing anything I have needed for my computer, at very reasonable prices.
22 Jun 2015
paml105
I am not computer savy at all and found the staff at this computer store were great. The problems with my computer hard-drive were explained to me clearly and fixed quickly. I would highly recommend this shop to anyone not very confident with computers but doesn't want to feel spoken down to or ripped off by computer 'experts'.
26 May 2015
lukes954
Ace service. I had a smashed USB with valuable data. I thought I was a goner but the owner got worked some magic and got his hands dirty. Got my data backed up on a new usb and kept my job! win/win. Skilled technician, great value and knowledgeable staff! Highly recommend.
13 Mar 2015
dianat7 from Coburg
Bought a UE Mini Boom speaker to pair with my Toshiba laptop. Wouldn't pair. Several calls to shop of purchase, Toshiba & Logitech (UE Mini Mfr) told by Logitech needed A2DP profile bluetooth. Bought A2DP dongle tried to install, no luck. Called into a couple of local computer stores. Differing opinions of what to do, but couldn't pair speaker. Finally went to another world & received correct advice free of charge. Matter of minutes speaker working perfectly. So grateful for the courteous, friendly service only happy to offer a small payment. Will be first place to go in future, not the last.
06 Mar 2015
eugenel4 from Coburg
We had a new desktop computer made. It was done quickly and has given us options that we didn't have before. I had a few questions about my managing of the computer and the back was and always had been really helpful.
01 Feb 2015
andyw6 from Coburg North
I needed a password reset on a pc I hadn't used in months, it was very reasonably priced and took less than an hour to fix. The shop was easy to get to and was open on Saturday, the only day I can get things done.
03 Dec 2014
yurip
specialized mac work - macbook pro was not rebooting from all external harddrives - fixed - didnt loose anything no need to backup the book
03 Dec 2010
WallyHabib from Coburg
The service offered here is great, however the shop itself could be spruced up a bit. I thought that it was a bit pricey, but that is probably just me.
18 Jun 2008
krees from Coburg
My computer has been into this shop 3 times - 2 for a hard drive upgrade. While the owner is a little bit stiff, he really knows his stuff, and changed my hard drive in a matter of minutes. He was also very helpful in giving my advice about what to do with my other hard drives, and it very reasonably priced. He also had to fix my computer when it crashed, and it was done very professionally, very cheaply, and on time.
Details:
Coburg, VIC, 3058
Tel: 0393549871
Status:
Verified

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