16 Feb 2024
malamatim765
Excellent Service: The team at Transcorp did my move and can’t thank them enough, everything went well, they are so professional, organised and great team spirit.
Highly recommended them
16 Feb 2024
malamatim775 from Caroline Springs
Excellent Service: Transcorp Removal and storage helped us with our recent move. Third time we have engage Transcorp and everything went so well, used there storage facility also for a year and goods where delivered on time with any damage to my goods.
Highly recommend!
Load more reviews
15 Feb 2024
desip341
We used Transcorp a few years ago and again they didn't disappoint. We had a small move from one storage location to another. They arrived on time and made the move easy and stress free. They were able to store all items in an efficient manner so that there was still plenty of room left to move around. Excellent work! Thank you.
15 Feb 2024
arthura304
thank you again for excellent service
15 Feb 2024
alexa26
Transcorp did a great job relocating a storage unit from Box Hill to Monash. Arrived on time. Completed in the restricted time period. The new storage unit was packed appropriately.
24 May 2023
malamatim775 from Caroline Springs
We recently had the Transcorp Local Removals team move us last week & the service was outstanding. The sales department knew their information and provided accurate details to help the move go smoothly. We had 2 moves - 1) Move to the Transcorp storage facility 2) Move from their storage facility back to our new home. It was a very large move and in the end we needed 2 truck loads which was performed with ease and without hassles. We even had a chance to get our fish & chips early in the afternoon. Then, when the removal team came out from storage - let me say it was nothing short of brilliant and no damages or breaks. I would strongly recommend Transcorp services.
Approximate cost: $2000
19 May 2023
tom-m637
We’re thrilled with the service from the team at Transcorp. We had a tricky residential relocation which included multiple drop offs & pick ups. The guys were prompt, courteous & professional. We’ll use them again next time
10 Jan 2023
mbhas from Diamond Creek
Hired Transcorp removal service for interstate move from Melbourne to Sydney. It was extremely stressful and frustrating experience for us and I would not recommend using their services.
The following were the key issues:
- Terrible customer service provided by the representative assigned to our job. Numerous corrections required to the itinerary and incorrect number of items recorded or moved to the ‘Not Going’ section of the Furniture Inventory Summary. This added to the stress and frustration while organising the move.
- Repeated requests were made to the sales manager to return our calls. Every time we were told 'he is in a meeting'.
- We were charged a premium for the uplift on 1/1/23 between 2 pm and 5 pm with delivery scheduled for the 2/1/23.
- On 1/1/23 at 2:50pm we received a message, not a call, that the truck has been delayed and will not be coming and uplift will not happen on 2/1/23.
This resulted in a lot of inconvenience to the family as everything was packed and ready to go.
- The truck arrived on 2/1/23 for the uplift but there was no record keeping/ list/ tagging of items. The driver also could not confirm when the truck would arrive in Sydney, as it was empty and had to be back filled.
No ETA of arrive in Sydney added to the already frustrating experience with Transcorp.
- I had to follow-up in the evening with the driver who later confirmed that the truck would arrive on 5/1/23 which was a delay from the original date of 2/1/23.
On the whole our experience with Transcorp added a lot of undue stress which was not warranted.
We found Transcorp to be unprofessional towards their work, the quality of service provided was extremely poor without any accountability.
I hope this review helps you in making the right choice.
02 Nov 2022
peterr164
Refer Interstate Move # 356%^&
Hi Lily,
Just a short email to let you know we arrived in QLD with all furniture (well taken care of by Samson and his crew). They were awesome. Thanks to you and your team for a great experience. We really appreciate everything you have done for us.
Cheers Marita and Peter
20 Jun 2022
idit-m
Friday, all booked and ready to move
3bedroom house!
I got let down by a local company,
Called Transcorp! Within 40 min I had a
truck at my doorstep and the boys
reassured me all is under control and it
was! All done within 4hours!
So reliable and compassionate.
Feels good to deal with the BEST
20 Jan 2022
taniab112
Best service - just used Transcorp and the guys who picked up my stuff in Melb were extremely thoughtful, friendly and kind considering my anxiety levels. Such a great service, helped me out in my major concerns with all my gear having to go to Qld and all was accommodated and sorted by the Manager Dylan who when out of his way to support me along with Lily and a few others that I spoke to. Sorry cant remember the lovely girls name who answered my call but she listened showed empathy and acted. Wow great job everyone and it all arrive a lot quicker than I had imagined. You are an amazing team at both ends drop of and pick up and the team supporting everyone. Tough times currently and everyone super kind, considerate manner was so appreciated. May you all have a fantastic year -m well done everyone! - again thanking you all for such a brilliant service.
20 Dec 2021
toma354
Having used Transcorp recently, I would like to thank everyone involved in making my move effortless and worry free .
I found them very Professional in all aspects of their job.
It was a pleasure to deal with Professional's
Would not hesitate to use Transcorp for my next move.
Regards
Tom
24 Aug 2021
drues
We will never use another company EVER again!. Absolutely brilliant from booking online with ease to speaking with Shelly who was so helpful and understanding over the phone with changes etc. This is our second move using TRAS and we couldn't be happier. The 2 guys that moved both our homes were on time, professional, quick, careful and knew exactly what they were doing. No fuss, no delays and especially careful given our furniture is mostly antique. Nothing was a hassle and every item arrived secure, safe and without any damage at all. We were constantly asked questions re the loading of the trucks around fitting everything in which was just wonderful and thoughtful. Every item was moved with the absolute care and both sets of guys on both moves were just brilliant. I really couldn't recommend this company any more!. I will say though if you are going to use them then at least buy the removal guys a coffee at the end as they deserve it.
11 Jun 2021
kirstyb905
Re Job # 3203**
Good evening
I wanted to pass on my thanks to you and your team on the recent delivery of my goods in storage with you for the last few months.
I had questions, I changed delivery dates a few times yet everyone was so lovely to me.
I particularly want to thank Rebecca and Francesca in the office, and the delivery team of Kirby & Noé who were so helpful and pleasant, helping me set up fully even though it was late in the day - I'm very appreciative of their manners and patience!
Thank you Transcorp!
KB
22 Nov 2020
jodif486
Absolutely fantastic professional service.
Thank you
09 Oct 2020
fiona-s732
Job # 311XXX
Hi Suzanne,
I had a move done by Transcorp from Darwin to Longreach last month and I just wanted to say thank you very much. Not only was the price amazing but the customer service was out standing from start to finish.
The company and removalist contracted to do the uplift was also fantastic. I’ve only just arrived in Longreach myself and have just visited the storage shed where all my belongings were delivered to. I was so impressed with the way it was all packed. Perhaps you could pass on my appreciation of the removalist “Leigh” ? I can’t recall it’s name sorry. He saved me a lot on storage fees by advising me in Darwin that my things would actually fit into a smaller shed than the one I had booked so I had time to organize that. He also took such great care of my things in Darwin and at the other end and this was very much appreciated. If you could pass that onto his manager that would be fantastic.
Thanks again for all your help.
Fiona
13 Jul 2020
annetten416
Any body needing a removalist company that cares for your possessions, well this is it.. From the phone calls to the time they picked up our goods., We had a smooth transition .. The 2 men were polite and careful with all out belongings.. They were very experienced with loading the truck too. When they said they will arrive with our stuff they did!!! Nothing damaged and they put it where I wanted it too. Highly recommend to anyone moving stuff... Thanks again. We will certainly use your company again...regards Annette and Laurie Nye
07 May 2020
rachm6 from Strathfield
Amazing, Everyone should move with Transcorp!
My husband and I decided to move from Sydney (1 bedroom apartment) to Perth (6 Bedroom home) in mid April. I contacted Transcorp and they were wonderful (particularly Florence, but everyone I spoke to on the phone was so kind and professional), and organised our quote. I explained we were on a budget, and sent in an itemised list of all the items we were moving (I recommend doing this as it does adjust the quote) and it all came in under our budget. Then Covid happened, and we had to pack up and leave our apartment and get to WA before the border shut with 24 hours notice. This is where Florence and Transcorp showed how amazing they truly are. A situation that could have been a nightmarish headache became a walk in the park with quick responses and help moving our move date up by three full weeks, even though they were slammed with other people and business trying to move as quickly as possible as well. It was no issue that we were not in the apartment and my sister and dad were the point of contact for the loading of the container. Transit took 3ish weeks, with constant and professional contact when I inquired to its arrival date. The men from both sides who loaded (in Sydney) and unloaded (in Perth) were brilliant and kind, very professional. All of our items arrived safely. I am so overwhelming pleased with the service I received from the entire team at Transcorp. I recommend them unequivocally. Should anyone I know move interstate I will also recommend them, and if I move in the future I will certainly be using Transcorp. If I could give a 5000/5 star review I would.
04 May 2020
cherylr600
This was my fourth interstate move and by far the best experience I've had. From the very first contact to get a quote and then having to make a few changes along the way, Lilliane and the office team was just so helpful and reassuring. On moving day we had Jake and Santi take utmost care with our belongings. They really took their time loading the truck. We also love that they were the same team meeting us in Brisbane, so we had them from start to finish. Nothing was damaged and their communication was great all the way. Top company,wouldn't use anyone else again.
23 Apr 2020
kelly-g388
No Stress Move Job No 86$#@
Transcorp team of 3 big burly guys Ben, Zak and Euan, arrived at my front door early, so i was impressed straight off the bat. My move was from one double storey home to another brand new double storey home next door. Yes, exactly just next door, so no truck required... but strong man power was needed. Some of my furniture is big and very heavy. They carefully calculated every turn and took great care not to damage the walls or furniture. They worked with me to have every piece placed exactly where I wanted. They worked so fast I couldn't keep up. The whole team was so polite and well mannered and made me feel like the most important person in the world. I hate moving , but you made the whole experience painless and stress free. Thank you to all the team at Transcorp.
22 Apr 2020
sam-h308
Re Job # 292$%#
Recommend if requiring storage and then moving interstate
I moved a 2 brm house in Footscray into storage for 5 months, including an additional load after 3 months. Great to deal with on the phone (Stacey), all the drivers were courteous and prompt, and took care with my stuff. I then moved the whole lot over to Adelaide and again they were bang on with delivery time and the two guys were fantastic, took the fridge upstairs etc.
Given the challenges in the current corona virus environment, I was really surprised that Transcorp were still able to provide the service that was promised back when I booked, well before all the lockdown occurred. They kept me informed all the way through of any potential changes/updates, and were absolutely fantastic to deal with (Stacey and Suzanne to be highly commended!) I would highly recommend Transcorp to anyone who was looking to move interstate. A great one stop shop for storage and transport needs which no doubt saved me both time and lots of money in having to contract separate solutions for each.
22 Apr 2020
matt-w
Job # 287&&5 - FIVE Star Service Again!
Bought a white fabric couch and a timber entertainment unit on Graysonline with short notice restricted (time window) pickup from Sydney. Needed competitively priced transport to Melb - contacted Transcorp - no problem at all - 48 hour pickup arranged. Also asked for white fabric couch to be wrapped (floor stock - not protected) not a problem also. I also needed storage for one month prior to house move and Transcorp could do that at competitive pricing also. Even got sent a photo of wrapped couch and unit prior to storage after requesting to see it. Thanks Transcorp team!! Awesome stress free service.
30 Mar 2020
gordonm36
The Transcorp team provided an amazing service to our family at such short notice. Its greatly appreciated what you guys done for us. thank you very much. It was smooth sailing right from pick up to delivery going across the country. Cheers
30 Mar 2020
matthew-k382
Moved our 3 bedroom townhouse from Melbourne to Sydney at short notice. Pricing was good, the arrangements were easy and the truck and workers arrived right on time. They were careful, consistent and quick, and didn't complain about the awkward steps and heavy items. Delivery was also on time, and the driver and his workers worked well with the arrangements at the new building. I was expecting the whole thing to be stressful, and it was, but there was no stress caused by Transcorp, they actually went out of their way to make it all go smoothly, and this at a really difficult moment for everyone worldwide. I would definitely use these guys again, and would recommend them to friends and family without hesitation.
30 Mar 2020
marcush225
Transcorp moved our furniture from Canberra to Melbourne on time and with great care. The Team was professional in moving and packing furniture from our 4 bedroom and study house. Unloading the next day was carried out efficiently with all items placed where asked. Very good price and excellent service.
11 Mar 2020
cassandram700
We had a very large move consisting of a two bd house and two 27 m2 storage units in Mordialloc coming together in a 2 storey house in Dingley Village. We had 2 teams of 2 men and 2 trucks and the service they provided was exceptional. They arrived at 9 am and worked flat out, finishing just after 2 pm. Even a morning storm didn’t slow them down. They were very careful with all our furniture and 100 boxes and even took everything to the desired locations in the house’s upper and lower levels. No breakages or damage to anything. We would highly recommend Transcorp to anybody who is moving house. Florence and JC in the office organised everything for us and sent the best team of men to carry out the move and made it a stress free experience from beginning to end.
11 Mar 2020
chriso857
We had a three bedroom house to move over a short distance. Everything was really easy in the lead up and on the day. There were no surprises and the whole team from admin to movers were complete professionals focused on the customer.
02 Mar 2020
steveb261
Perfect Move and Installation of my New furniture
Fantastic job - On time, well presented and very professional. Challenging day as hot and humid. The Transcorp removalists never complained for a moment. Unpacked the boxed items, carefully installed the furniture as I requested and took the boxes /rubbish away including the old furniture I didn't need. All done within the time I anticipated. I will highly recommend them to family and friends.
19 Dec 2019
shayleec200
Exceptional! Lovely people to deal with. Took excellent care with packing and unpacking! Highly recommend
18 Dec 2019
reneed620
I would not recommend this company. This would have to be the worst relocation experience I have had. Trancorp sub-contract the removal out, and it turns out, the subcontractors then subcontract again. There appears to be no quality checks in place. Move was from Canberra to Melbourne. My goods were picked up at 9.15pm on a Sunday night! I had attempted to contact the driver Saturday afternoon (when I had not received a call to confirm pick up time as advised by the office on Friday) to get an ETA for Sunday with a one word response of “afternoon”. When I asked what time in the afternoon, the response was “2 h (hour I can only assume) notice”. By 5pm Sunday I made several attempts to contact the driver. When I finally got through at 6.15pm he told me he was on the Gold Coast and I could confirm this with the police which I thought was a bizarre response and panicked that I had been scammed as my credit card details had been provided and the cost debited. I said I was calling in regards to my Transcorp removal and he said he wasn’t the Driver but he had someone else called [Removed name] who worked for him and would be my Driver. I then received a call from someone from the same number saying he was [Removed name] however when I said had just spoken with [Removed name] and he did not sound the same (based on the fact this person could hardly speak English) he told me to have a good night and hung up. I attempted to call a number of the out of hours- number, finally getting onto [Removed name] who was no help, spoke over the top of me, and couldn’t confirm if my items would be picked or when. After several phone calls trying to get a resolution I then asked for a refund. I was told I had to call [Removed name] which I did, however he said he was at dinner and told me to send an email and he would call me back the next day. No one seemed to know if my items were going to be picked up at all and no one seemed to care that at 8pm at night I couldn’t get an answer. When the removalists finally turned up at 9.15pm they had no tools to disassemble the bed – an item I had to pay an additional $264 for when booking the move. Further they didn’t wrap the mattress and when it arrived in Melbourne it was marked and dirty. The bed frame was left in one piece and of course, the legs were broken on arrival. There were also several glasses broken in the move. I had to chase [Removed name] for follow up the next day as he did not call as promised and when I attempted to call, sent an email saying he was busy. I asked for reimbursement of the $264 paid for assembly and disassembly of the bed which he agreed to, and a token $200. I am still chasing the broken and damaged items despite purchasing insurance through Transcorp… phone calls and emails have not been responded to. I choose Trancorp based on their awards and being an ARFA member, as ARFA members would cover mattresses, would have staff that bring tools with them, and would provide a much better level of customer services than I have experienced with Transcorp! Removals are stressful enough and customers do not need further complications from a provider who obviously does not care.
07 Nov 2019
angelad326
I found Transcorp to be excellent - they were extremely efficient. John was particularly communicative and very helpful. Angela
23 Oct 2019
glenm946
Moved approx 21m3, all the big stuff from Geelong to Canberra. I rescheduled a number of times as i was already in Canberra so had to organize with real estate as well to meet them. My stuff was packed a protected well, took photos of marks on the fridge prior to show that they didn't damage anything.
10 Sep 2019
anthonyt586
The boys at Transcorp were all class and made our move in day that much easier. They called a couple of weeks before the move, ran through the things in our two bedroom apartment that they’d be moving and laid out what would happen next. We received a confirmation text the day before, and they even followed up with a personalised text too - that was a nice touch. We’ve heard horror stories of removalists before but these guys were absolute professionals. They arrived and finished right on time, it was very impressive. Moving from South Yarra to Richmond - nothing broke, nothing was scratched and even our tall fiddle (plant) made it over without losing a leaf. Both the boys were very friendly and offered us handy advice as we were making our new place a home. Would highly recommend!
10 Sep 2019
georget931
This was our first time using a removal company. It wasn't an easy decision given some stories but in the end we are so glad we chose to use one and so happy that we chose Transcorp. We moved from a 2 br apartment in South Yarra to a 2 br apartment in Richmond. Our South Yarra first floor apartment had a very narrow staircase and access to the Richmond apartment was also restricted. Despite all of this the move went amazingly well thanks to the superb moving crew who arrived on time and had plenty of helpful tips and tricks! The move was over before we knew it! Our choice to use a removal company saved us a heap of stress and when we move again we will no doubt go with Transcorp once again! Thanks again guys, we wish you all the very best!
10 Sep 2019
cindyd269
The Management
Transcorp Removals
I recently chose Transcorp Removals to relocate my household possessions from Seymour, Victoria to Darwin.
I would just like to take the opportunity to thank all the wonderful people in your company and to bring to your attention the great service I received through every step of the process.
I shopped around and received quotes ranging from the downright dodgy (2K) up to the prime (thanks but we don’t want your business (32k). I chose several of the quotes in the middle to go with and the minute I called Transcorp Removals and spoke to Rebecca Rossiter I was sold on your company.
Rebecca is the most practical and competent person and dealing with her was a pleasure.
Since I had my furniture in storage for many years and being in another state I was not absolutely sure what I had. On her advice, when I was creating an inventory I included an extra 5 cubic meters. This allowed for peace of mind and also enabled me to fill up a sea container which was a lot easier to deal with during transport and unloading.
Kevin kept me informed every step of the way, the date and approximate time of pickup and when my furniture landed in Darwin called to let me know when I would be contacted by the contractors for an ETA on delivery to my address.
The 2 Melbourne removalist guys (Andy and Zac) were awesome and fantastic at their job (Zac was wearing shorts on an 8-degree day in Seymour so maybe a future relocation to Darwin might not bet the best for him!).
The 2 contractors in Darwin called exactly when Kevin said they would, were on time and very efficient.
Overall, I would like to thank you for providing a quality, professional service. I can only imagine the type of “high maintenance” clients you must occasionally have to deal with. I am also aware that of the many satisfied clients you have provided services for, would not take the time to acknowledge the great service they received.
Thank you for an easy move from a very happy client.
Regards
CD
21 May 2019
susanl631
Excellent company and efficient service. moved our items from Melbourne to the Sunshine Coast. Happy to recommend to anyone
17 Apr 2019
antheae
It has been an absolute pleasure dealing with Lily from Transcorp for my big move! She has been amazingly helpful, friendly, encouraging, organised, straight forward, accommodating, pro active and productive! She has helped me immensely in making this massive move as stress free as possible and reassured me every step of the way, giving me complete peace of mind and confidence in my transition.I cannot recommend her highly enough...she really has been a Delightful Lifesaver and I'm eternally grateful!!!
31 Mar 2019
duyn785
Re job: 278315
Just wanted to say thanks for moving my household items and motorbike from Canberra to Perth. It was an easy process organising the move with you, everything arrived in great condition and your crew in Perth ensured everything was unloaded with the utmost care.
Regards,
Duy
04 Mar 2019
thereseh703
We were very impressed and pleased with the service we received from both the Transcorp office and removals team for our move from the Gold Coast back to Melbourne. Excellent, on-time, courteous polite and friendly professionals and a pleasure to deal with - which made our move all the easier.
18 Jan 2019
naomit379 from Toorak
The worst removal company I have ever encounted. Starting from the fact that they arrived at the wrong time , to the incompetent driver, to the filthy trucks which soiled my beds all over. On top of the problem that my goods were filthy when they arrived and Transcorp altered the arrival date three times, they left part of the goods at a depot in Melbourne! when i asked how this was possible, the driver shrugged and in his broken english said he forgot. ...this was after he said he did not understand! The job was incredibly simple. From Adelaide to Sydney. Only a few boxes and two beds. Please do not believe the raving reviews as i cannot imagine that they are true based upon my terrible experience.
08 Jan 2019
lindas257
Transcorp very professional and courteous every step of the way with my move. Supplied the boxes and packing material and even managed to move 30 pot plants without damage. The crew did an excellent job
29 Dec 2018
deluxe-mattressc413 from Adelaide
The Transcorp Removals And Storage gives the best services to easily remove all storage..
Thanks for share your information......
01 Dec 2018
tonya-k
Re Job # 25****
Transcorp went out of their way to help me with so many aspects of my move. Arthur in the Sales office talked me through all my options, helping me with cartons and the paper and tape and bubble wrap because I decided to do pack myself. He even arranged to have it delivered to me.
I only considered AFRA members for quotes, and found that Transcorp was the fairest of the ones I checked.
The day before the move I got a call confirming the time. The man who rang me put me at ease about some of the last minute questions I had. I was so stressed. I think he realized. I think his name was Adam.
Rick and Jordan were on time and were friendly and confident. They were in uniform and looked like something out of a brochure. I watched them move a few things and realized they knew what they were doing. They put plastic covers on my mattresses and couches , used lots of blankets and worked non stop for the whole loading process. Jordan smiles all the time!
I moved from Bundoora to Hampton, and even with what is nearly an hours drive, they moved my 2 bedroom place in what seemed like no time. Job came in at 3 hours less than what I expected and what was average for this type of move.
My only regret is that I didn’t just book them to unpack my boxes too. I’m still unpacking.
Can’t recommend them highly enough.
Tonya K
13 Nov 2018
peter-s470
Re Job # 25****
I can only speak from our experience.
We had to move stuff equivalent to a 2 bedroom home.
Victoria to WA...our move was 3,400 kilometers!!!
A Car.
A Dog.
3 Family Members.
Logistics of big moves like this and will the "stuff" get there ok, etc, to worry about.
We had to get a rental home sorted out.
We then had to give them an address to deliver to.
Transcorp delivered everything within the allotted time frame of 5-10 business days
and there wasn't a hiccup. They actually had it ready to be delivered “early”.
Nothing damaged.
Had their own itemized stickers for every single item so as it was all delivered.
Florence from Transcorp was a delight to deal with, as was her Manager and the
initial pickup drivers Craig & Zac.
Would I recommend them again?
Absolutely!
Just need to be in constant communication with them and let them know when you
need stuff to be delivered and what it is you, the customer wants, and they will accommodate you.
No other choice.
Will use them again without a doubt.
A+++
01 Nov 2018
33fab542
Transcorp did a fantastic job of facilitating the transport of my furniture from an upstairs unit in West Melbourne to Toowoomba, Queensland. They arranged for my furniture, cat and car transport and allowed for changes to be made in the lead-up.
They made booking arrangements at a cheaper price for me through their affiliates than it would have taken for me myself.
Thank you!
24 Aug 2018
jsd
Hi Stan,
My apologies for the delay in getting this to you.
Dealing with Stan at Transcorp Australia was rather smooth, I had my own reservations based on previous reviews however I was plesantly surprised at how well my job was co-ordinated and carried out. I was kept in the loop with changes concerning collection of my items right down to when it would be delivered which was the next day. Although on the expensive side for a backload the service was fast and reliable. A special mention to the delivery guys, they were lovely and courteous.
Josephine
30 Jul 2018
stanl711
Subject: Job: 248XXX
Good morning,
I'd like to pass on my thanks for a great experience with your business in my relocation process.
Thank you
Regards,
Stan
25 May 2018
theresed105
Re Job # 248***
Transcorp Removalists are outstanding. This was my experience:
From the beginning, the person who took my phone call was helpful and patient when doing the quote as I wasn’t sure as to what size truck I would need. The manager was knowledgeable and experienced, and assisted me to make the decision with helpful advice. He also advised me as to the cheapest options in relation to how many removalists (two or three) would be needed over an estimated period of time. His estimation was accurate and I was happy that he also followed up with a reminder text message before the shift.
Further, I was impressed by his attention to detail in providing my written instructions to the removalists themselves, as the circumstances of the shift were a bit complicated, and somewhat personal and sensitive.
On the day of the shift, the truck arrived exactly on time. The two operators, Shane and Dan were nothing short of amazing in the most literal sense of the word.
They were polite and careful, and very careful with everything. But the most notable thing about them both was their Herculean strength. I took a photo of one of them carrying a queen-sized bed base on his own as I knew that people wouldn’t believe it unless they saw an actual picture. It is not an exaggeration to say that I was astounded!
This was not the only example of enormous strength and superior ability to balance weight. A large timber wardrobe was also moved by one of these two ‘gentle giants’, and with great care. Nothing at all during the shift was damaged or even scratched - not one thing out of a huge truckload of boxes and furniture.
Both Dan and Shane worked non-stop, in a methodical no-fuss way. Considering how much they did - a whole four-bedroom house full of furniture - I was astonished at how hard and fast they worked. No dawdling at any point; in fact, I started to chat to one of them and with gentle courtesy, was reminded that I was paying them by the hour. You don’t see that kind of integrity every day!
Despite what must have been a tiring 7-hour day, I did not hear even one complaint. They were also helpful and patient when I wasn’t sure of exactly where I wanted something to be placed in my new home. Their good-natured courtesy was such breath of fresh air in the world of business. Genuinely respectful, my whole experience of the stressful process of shifting was made so much easier.
These two men showed the same care at the end of the job as they did from the start. After all the items had been unloaded, I found it surprising to watch the meticulous way they folded the blankets used to wrap/protect the furniture.
The next day, I telephoned to thank the management for the professional and timely way that my shift was done - and received the same courteous attention from a different telephonist. He took notes and ensured my message was passed on in the way that I’d said it.
I would recommend Transcorp unreservedly. I am sure that, considering the high calibre of the service that I received at each stage of the process, all the staff in this company are as equally well-versed in doing what they do. Nonetheless, I will request Dan and Shane in any future move as they are both fantastic.
Therese
09 Apr 2018
mattb655
Hi John - job complete. Your boys were great! Professional, fast and friendly. Couldn't be happier with the whole experience! Thank you!!
29 Mar 2018
teresat791
2 Moves over 3 Years!
1st Move 2015
Hi Lee-anne, just a note to say thank you to you and your crew for the great and uncomplicated service in organizing the uplift of my furniture, not being able to find a property to rent after the sale of my home was stressful enough, so the reassurance of actually having an uplift and with the crew that came on the day was just so nice, I found the fellas to be good for a joke and hard workers, so thank you, for the prompt, and efficient service that I received, I will definitely be recommending your service to others, and hopefully using you again when and if I get my own property.
2nd Move 2018
Thank you Mary for all the help and info you and your colleagues have given me, a great team at Transcorp.
Kindest Regards
Teresa Sharpe
29 Mar 2018
georgev531
Re Job # 242XXX
Lee Anne said that George & Lisa home move from Yarraville to Yarraville went extremely well and they will put the word out for other friends and family to use Transcorp Removals. He was extremely happy with the professionalism and the service provided. Great job all around!
Well done Transcorp Removals
22 Mar 2018
theliab
Re Job # 244*** - Local Move
Your boys were bullets - fast and very effecient
.... the best you have sent me So professional and really nice guys..
I take my hat off to them
Thank you so much for sending them xx
Thalia
01 Mar 2018
nikkip1
Re Job # 246XXX
Positive Feedback to Transcorp Removals Management
For such a large Job that required 4 removal men and 2 truck plus packing ladies to valet packing and the valet unpacking over 200 boxes the service provided was outstanding.
The removal team went above and beyond to please and even connected the washing machine and some electrical items to help make settling in easier for me.
The removal team was great natured and nothing was too much trouble.
Massive thumbs up for Transcorp Removals and strongly recommend their service.
Thanks for turning something that would normally be stressful into something that was easy and we even had some laughs.
22 Feb 2018
linda-c693
The most unprofessional business l have ever dealt with, our interstate move was a disaster from start to finish. Truck hrs late, promptly got bogged in drain, refused to ring tow truck, so we had to dig him out, one man to move entire house, so we had to help him, 2nd truck never arrived, all this time no phone calls from Transcorp to advise us on what was going on, and were extremely rude when told of all the problems we were experiencing. No better at the other end! Waited the whole day at our new house with my 87 yr old father after a 3 day drive to Qld ,l rang Transcorp to see where the truck was, only to be told it was held up and wouldnt arrive until sometime the next day!!!! Missing boxes, broken furniture, more phone calls, Transcorps response, couldnt give a damn! This company was quick to take our money, but the service was absolutely atrocious. If l could give them a minus score l definately would!
21 Feb 2018
denise-p530
Hi John,
I would just like to say thank you to you and your Company and the three removalists made available to us for our office move. The boys were fabulous and really helpful.
Once again, thanks, the moving process was made that bit easier with the service from Transcorp.
Kind Regards
Denise Person
Superior Waste
21 Feb 2018
liz-f449
Re Job # 243***
Highly Recommend Transcorp and their removal team. Can not thank Helen & Larry & Jess were very friendly and professional. Highly qualified and took the stress of moving away.
12 Feb 2018
markf714
Re Job # 236XXX
Thanks Mary
Removal at both ends went smooth all the boys doing the heavy lifting were great.
Mark and Natalie
16 Jan 2018
craigb63
Re Large Job # 2412XX
Thanks for all of the terrific work your guys have done. It's all gone very smoothly and everything is as it should be, which is fantastic.
The empty boxes were picked up in a timely fashion too, which was great.
Regards,
Craig
16 Jan 2018
carmelg705
Hi John
Re Job # 2437XX
On a personal note I would recommend Transcorp. The service was fabulous.
Regards
Carmel Gilbert
16 Jan 2018
rachelm877
Hi Brenton
I want to say a big big thank you for getting my stuff to Canberra safely and in the days I requested, your personal attention was fantastic.
I would highly recommend your service and will definitely use you again
Have a lovely Christmas and New Year
Rachel
16 Jan 2018
karenc821
Hi Lee-Anne & John
Many thanks for our move that happened from Melbourne to Brisbane on Monday.
We were Very happy with the whole move, excellent communication and great friendly staff (both yourselves and the truck guys). Also appreciate the difficulties with access to the house and use of the local truck.
Truck guys Michael, Keith and Craig unloading here in Bris were super helpful and friendly.
Thanks again, would highly recommend you int he future!
All the best,
Karen
16 Jan 2018
pauline-t
Re Job # 2441XX
Good afternoon,
I wasn't sure where to write re this so hope this is OK --I had a move booked from Essendon to Greensborough earlier today and it went so well just wanted to pass on my Thanks to your guys
for such a trouble-free experience when we re-locate in the New Year we will certainly call on your
expertise again,
cheers
Pauline
16 Jan 2018
allisonm310
Dear Anna
The service and support you and your team provided in our move from Melbourne to Sydney has been so far above and beyond our expectations, THANK YOU, we are delighted with every part of the move! All dealings we had with you were professional, friendly and helpful, the same with the other office team members we spoke to when you weren’t available. The removalists at both ends of our move were so hard working, efficient and polite. They did a terrific job and everything arrived in perfect order and ahead of time, even though our boxes were ridiculously heavy.
Please thank everyone involved, we are incredibly grateful to you all.
Thanks again, we would recommend your company without hesitation, if anyone wants a verbal reference please ask them to call me. If you want me to give you 5 more stars please send me a link to the reviewing site and I’ll happily do so.
Thank you
Allison and Ann
16 Jan 2018
seeyalinp
Re Job # 2400XX
Hi Mary,
Thanks for the correcting the invoice. The move went well and I would definitely recommend you guys to friends and family.
Regards
Seeyalin
08 Nov 2017
dianab986
Hi Paul (Re Very Large Move) Melb to Gold Coast Qld by Road
Your experienced showed me you were correct in quoting my load. Wow you sent me the best guys. What machines they were. Worked so hard, non stop, Sooo professional and amazing packing of that semi truck Greg was such a genuine honest guy his skills from his years of experience shone through and Michael worked so well together. I am so happy with my decision to remove by road now rather than using containers. Now to get to Qld next week and unpack Greg said he would be driving straight to us. Really happy. Thanks again I made the right choice going Transcorp Melb to Qld. You exceeded my expectations. As you know it was such a hard decision to move with the right company. These guys are the best. Would highly recommend. Thanks again great communication from the company and driver too
Then ON Arrival to Qld:
Wow Paul
Not one thing broken now I have unpacked most of it What a fantastic experience And the best guy you could ever meet is Greg. What a worker and a nice genuine friendly guy. Amazing.....everyone worked so well together not stopping to unload the lot (taking nearly all day as we had nearly 100 cubic m) with no problems at all. We are already settled into the Gold Coast Qld. Thank you again can only highly recommend Of course it's the good reputation of Greg for Transcorp (don't loose him)
After 6 quotations, Transcorp was not the cheapest, not the most expensive but the best communication throughout and delivered as they said they would. Easy and worry free move with them.
Thank you again.
Get them to quote you you wont be disappointed.
05 Oct 2017
roda225
Job # 24XXXX
Dear Transcorp staff,
I would like to pass my sincere appreciation for the terrific job Simon and Ben did yesterday with the move. I have been using Transcorp for years and the guys performed an amazing job. Faultless and efficient. Please pass my feedback to Management.
Kind regards,
Rod.
27 Sep 2017
carmelb862
Hello,
I just want to let you know that the two gentlemen who did my removal were, very efficient and polite and it is one of the best moves I have had and I have moved 35 times.
25 Aug 2017
samanthar372
Hi, dealing with Transcorp i experienced the service with Brenton Pendlebury to be professional, courteous, friendly, extremely helpful, communicative, honest and good value :)
02 Aug 2017
belindag39
Highly recommend Transcorp! Office staff are extremely professional and helpful. Worked with us to determine the size of move in a very professional and helpful manner. The removalists were fantastic, they were on time, worked very hard, were very careful with delicate items. Just awesome!
04 Jul 2017
christine-jimm
Hi Brenton,
Transcorp - There doesn't seem to be enough words to say how much we appreciated your services. You made our move from Chatswood, NSW to Chinderah (Tweed Hds Sth) NSW so easy & stress free. From the Management & all staff including the removal guys everyone was so helpful, polite & eager to please. Everyone had a smile in their voice, they made us feel important, they cared about us & our goods & made us feel very relaxed about the move. The removal guys were brilliant, they turned up on time at both ends with a big smile on their faces, which made us feel great, nothing was broken, all items were handled with care & they were very professional. We would always recommend Transcorp to family, friends & anyone who was in need of a removalist, we couldn't speak higher enough of how brilliant Transcorp were to deal with & a 10 wouldn't be a big enough score. The rates were very reasonable & very affordable in other words Transcorp once again many many thank you's for being so fantastic, helpful, polite & brilliant, you made us feel like royalty, we couldn't have done it without you. Cheers, Christine & Jim
29 Jun 2017
wayneb988
Your team at all times, from your representative's initial cargo survey / quotation, to the great team that carried out the actual move (loading and unloading), was at all times professional. Your sales staff also handled our inquiries and phone calls promptly and were always polite and extremely helpful.
A top job carried out by a top team.
Well done TransCorp..
12 Jun 2017
martinj944
Transcorp went out of their way to put together a package that suited our particular requirements. They gave us a fair and competitive price, where reliable and on schedule and Milan as the crew chef was great value. Very happy thanks
22 May 2017
gordont466
What a great company. Recently moved to Queensland from Sydney. They gave me the best price, with such excellent service. Would definitely use them again.
18 May 2017
paul-o486
Subject: Re: 234XXX Transcorp Removals Experience
My experience with Melbourne to Adelaide removal.
The pre pack in Melbourne was very good. The uplift of boxes and furniture want very smoothly.
The drop off of furniture in Adelaide was very well handled. The guy in charge of the uplift in Melbourne drove the truck to Adelaide and was here for the drop off.
The unpacking the next day via two lovely ladies booked by Transcorp were great. They placed everything from the boxes in an appropriate place without any supervision from me.
Kind Regards
Paul XXXX
11 May 2017
janet-d
Dear David and Brenton,
I would just like to thank you both and transcorp for a relatively stress free move to South Australia ( Tanunda )
I appreciated your weekly phone calls David just to check up on my progress as I was feeling very fragile and worried, it has been a torrid time, but, thanks to your support a lot easier than I anticipated.
Also Pete the truck driver was a delight and please pass on my thanks to him and his work colleagues, he was such an pleasant, friendly man to talk to. Also ceva delivered my car without any hassles and so I am now settled in Tanunda....So thank you again and I will not hesitate to recommend Transcorp if I know of anyone moving !
Kind regards
Janet
11 May 2017
amandah258
Hi Brenton,
I would just like to praise the 2 guys who came to lift my furniture last week in Sydney they were so helpful, careful and very lovely, I would highly recommend them.
I am looking at a delivery in Mandurah on the Friday 2nd June, if it has arrived by then. If you could please let me know if that sounds ok.
Thanks
Amanda
09 May 2017
huyn268
Hi Ashleigh
I have been meaning to write you this email to say thank you and I really appreciate your help in coordinating my move with Milan's team (I think that was his name).
They were very professional and extremely efficient with what they do.
I would definitely recommend anyone who is looking at moving to come to you first and not waste their time with anyone else.
If you can, please pass this onto Milan and let him know how grateful for the good work that he has done at moving our things :)
Regards
Huy
05 May 2017
johni444
Hi Anna.
I just want to let you know that the sofa from storage didn't fit. We'll be back in contact in May the rest of storage.
Just want to pass on the work from the boys today especially Mitchell who was outstanding in his efforts to assist. He would not say no regarding the sofa no fitting and attempted many methods to try and fit sofa in. You should try and keep him he's an outstanding employee. Would be good for you to pass this on to him.
Thanks John
01 May 2017
john-i727
Hi Anna,
I just wanted to say a big thank you to you, to Milan as well as to Jack, Frank and Elia. You have all set the bench mark very high from the time of my initial enquiry right through to the delivery of the very last box.
Thank you for all your help and follow ups with the quote and can I also add a special thanks to Milan. What a nice guy. Friendly, positive and nothing was too much trouble.
He really took all the stress out of the move.
I will definitely be happy to recommend you to any of my friends or family who will be moving house in the future.
Warmest regards
John XXXX
24 Apr 2017
candiw
AWFUL Service! We were moving a large home of 5 bedrooms approximately 6km. We provided a detailed list of what was to be moved in order to have a truck large enough to make one trip. We also paid for an extra man to assist in getting the job done smoothly. The truck arrived over an hour late, two of the men seemed to spend most of their time in the back of the truck while the other guy did the bulk of the heavy lifting. Four hours later and we are told we are going to have to do two trips because the truck isn't large enough. At 1pm we set off on the 6km drive to the destination, but the guys decide to go on a road trip to get some lunch, An hour later at 2pm they finally arrive to unload the truck. If you use this company don't waste time writing FRAGILE on anything because they don't take any notice when unloading. They broke a leg off our lounge suite and numerous personal items through rough handling. Cut a long story short I pulled the pin on it at about 6.30pm, without having moved everything, we did the rest ourselves the next day. The cost was in excess of $1800. Called the office on Monday about the damaged lounge and they weren't interested, they just said we should have taken out their expensive insurance policy. So at least the experience throughout the entire company is consistent....consistently terrible!
10 Mar 2017
emily-p100
Hey Brenton,
All our gear got delivered today just wanted to say thank you so much for all of your help!!
I really appreciate you going the extra mile for us and will be sure to recommend the company to everyone!!!
Thanks again and take care!!
16 Feb 2017
helen-d521
Hi Transcorp
I wanted to extend our thanks to the Transcorp team for the smooth move of my Mum?s possessions to Federation Village.
I especially wanted to provide feedback about Mario and his crew. They were very personable, polite and friendly, and carried out the move very efficiently.
Thanks to you too, for your efficient and friendly service!
I would have no hesitation in recommending Transcorp to others.
Regards
Helen
16 Feb 2017
sassb
Subject: Relocation - Transcorp Removals & Storage
Hi Anna
I just wanted to write in to say thank you for arranging all this and to also thank both Wes & Manoli for the fantastic job they did.
Both guys were so pleasant and super funny whilst still professional. They did a good steady job of packing & unpacking my belongings into the truck and were also very accommodating, in particular helping dismantle a treadmill that I hadn't been able to. On the day I still had some last minute things to pack & felt a bit stressed about it but as soon as the guys arrived, their friendly attitude really helped calm my nerves so I'm super grateful to them for that too, that was a big deal for me.
I also wanted to call out the incredible job they did getting my fridge down safely. That was a spectacular accomplishment! If the guys were nervous they certainly didn't show it! Thank you SO MUCH for an amazing job guys! Massive high fives!!!
Kind regards
Sass
13 Feb 2017
angelah944
Hi Ashleigh
I just wanted to send a quick email thanking you for all the hard work that you and the team at Transcorp have done in order to make my move as easy as possible!!!
The two gentlemen that arrived on the day of our move were very professional and so competent with the tasks ahead. I felt instantly reassured that I had chosen the right company for my move and that all my worldly belongings were in safe hands.
The move went so quickly and having moved a LOT over the years, I can honestly say that those two men from Transcorp made the entire stressful event seem like a breeze.
I was very impressed with the whole experience and cant wait to use Transcorp again when I move interstate in the coming months.
Many thanks
Angela
13 Feb 2017
robbies913
Dear John
I felt compelled to send you an email to praise one of your staff, Brenton Pendlebury. In all my years I cannot recall being in contact with someone as helpful as Brenton. He went above and beyond to help me out of a very delicate and stressful situation. Without his help I really would have been floundering and not coped at all. You have a very valuable staff member in Brenton.
In addition, the two guys, Harry and Gurneet (?), who transported all our items to Wilson Storage were extremely professional and wonderful too.
When I eventually have to move to Sydney I will definitely be speaking to Brenton again and I will be certain to tell all my friends to contact Transcorp.
Thank you so much for your excellent service.
Your sincerely
Robbie Stuart
13 Feb 2017
theliab
Transcorp thank you so much!!! You made what i thought to be a stressful situation into an easy, smooth and simple process. Your staff was on time, professional, fast, friendly and trustworthy. They handled all my belongings with care and nothing was scratched or broken. Most of my furniture was bulky and heavy, and much of it needed to be bought down a narrow flight of stairs, no floors or walls were scratched or damaged. I cant praise your company enough, you made a difficult transition easy, I will be recommending you to all my family and friends.
Thank you
27 Jan 2017
nicks509
Hi John
Thank you for an amazing job your team did with our move as it was so big we weren't sure how things would go but your team did a great job of unpacking and placing everything were it should go. Thanks john
21 Oct 2016
samw770
A shame the stressful experience of moving ended badly.
I would not recommend Transcorp Removals to anyone. A shame that the moving experiences was made even more stressful by the company who were supposed to make things easier. After trying to be overcharged for time where the driver (at their fault) got the delivery truck stuck (45mins) , and another 30mins wasted after the last box was finally delivered, I was not happy with the final quoted time invoiced, especially at $143.00 per hour!. I discussed this with a Transcorp employee at the time, over the phone, who assured me I could discuss this further with their team during business hours and that no money would be debited from my account. I find first thing on Monday morning that I have been lied too, and the full amount of money was taken from my account and received no explanation from Transform. For the past 2 weeks now, I have been calling and leaving messages, to end up with a weak apology and a rebate of just 30mins as an inconvenience. All I can say to you, if you chose Transcorp, is to watch your time and good luck having any customer service from the Head Office.
24 Jun 2016
martinf126
Good old fashioned service delivered with a smile. The quality of service, reliability and professionalism was worth the investment and peace of mind. Delivered on time and kept in touch the whole time. Fast, Efficient, Value for Money.
13 Apr 2016
steven932
Transcorp made the physical part of moving a home of 44 years simple, easy and without a hitch. On a day with terrible weather and working conditions, the delivery team handled every piece of furniture with care and diligence with all goods arriving in 100% perfect condition. The care they also showed towards ensuring floors and walls were not damaged when handling difficult items was first rate.
I have already recommended them to another potential client and would do so to any other.
Thank-you to the Trancorp team for making a difficult transition easy.
09 Mar 2016
mcdm from Beerwah
Massive company owned by a multi national transport company quality removals at a fairly decent price
26 Feb 2016
jasonj7 from Fitzroy
Best move ever. Andrew, Jimmy and the team were so helpful, so organised and communicted throughout the process. I could not be happier.
13 Oct 2015
freyab from Windsor
Fantastic service, friendly and professional staff and a stress-free moving day! All of my moving needs were met in a timely and thorough fashion.
22 Sep 2015
austinp267 from Point Cook
We moved house from QLD to VIC and everything was a breeze. John and Toby were beyond helpful setting up the job originally - their knowledge and attention to detail was comforting and first-rate. We had a few 'delicate' items that originally concerned us but they were all covered off and our minds were as calm as could be before the big day.
On the day the guys were nothing short of awesome. All the delicate items were properly catered for and the service was both measured and efficient. All our precious cargo got to the destination in one piece with ZERO collateral damage.
I can't thank John and the boys enough and wouldn't hesitate to use them again.
16 Aug 2015
kp69
Professional knowledgable staff who go the extra mile in service. No ask was too much and it all came with a smile
10 Aug 2015
abigailt from Bargara
Having hired Transcorp Removals and Storage, I would like to give them an honest review. I notice they do seem to only publish positive feedback, so I would like to let any potential customers know, that in our case, Transcorp did not follow through with the services they offered and we paid for, their insurance was not worth the paper it was written on, they lost several large items of ours and broke others , totalling a value of $2700 and and took 6 weeks to offer us $1000 in compensation. Their first offer was $150. I would be unable to recommend this company, who have no honesty or integrity.
29 May 2015
vicz from Bundoora
I received a quote in advance to move some office furniture from one building to another building.
I was given a time of arrival and the workers arrived on time .
They were most helpful and carried out the work in a most professional manner.
The work was finished in the allocated time and I was very satisfied
27 Mar 2015
kathy-anns
We were impressed with the friendly and professional service from the first call to the actual move day. The guys moving the office furniture were fantastic and I would recommend again. Well Done Transcorp!
17 Mar 2015
Anonymous from Yarraville
Hello,
Just wanted to thank Transcorp for all your help with my removal.
Everything was perfect!
The two guys were exactly on time and very thorough and professional and friendly. They got it done super quickly and were absolutely wonderful.
I've never had such a great removal. In my experience with other removal companies there's dramas or the guys are crabby and nasty. but I received nothing but an A grade service from Transcorp.
I'll definitely be using your services again for future moves and have already begun recommending Transcorp :) Please pass on my most heartfelt thanks to my removalists if you are able.
Many thanks and warm regards,
16 Mar 2015
rickiel1 from Mount Eliza
Very bad experience. Quoting stage was perfectly fine, our move was spilt into two lots. there were some minimal damages on the first move, overall it was fine as they were mainly boxes few bits of furniture. the second part of the move was not only very stressful, they under quoted the space l needed then, moving around my goods amongst other clients, boxes went missing. Delivery came to me in three different lots. Made me pay of materials on top of quoted price and took them out of transition to my new location and kept them. They do not do the move themselves rather get sub contractors to do the job, so you dont know whats going on. On top of all that once it came to put in an insurance claim made me wait up to 4mths, had to threaten them to get some action...still waiting. Never use them again, in fact moving in 7 weeks time and they are not even on my list to contact.
12 Nov 2014
shyn
As I selected Transcorp based on the very good feedback I saw here, I thought the best way to return the favour is to add my feedback. However, my case sounds to be an isolated case among all positive comments but anyway worthwhile mentioning.
Quite happy with pre-move interaction. On the contrary, the move day was very stressful and unpleasant despite the fact that our furniture remained intact during the move. After a few months, every time I see a similar truck or a move at the road I get stressed for a few seconds.
Well, the problem started from assigning an unsuitable truck (twice the size we needed). As you may know, you don't pay based on the truck size which sounds to be a good thing however it didn't work for us at all. It created a problematic circumstances and under such conditions, the person in charge of the crew demonstrated serious attitude issues.
This was up to the extent that his anger caused him drive carelessly and hit and broke a sizable tree in our shared driveway in the new place.
He apologized at the end of the work and we shook hand and said good-bye peacefully but his hostile behaviour while being angry earlier shows his lack of anger management skill and understanding about customer service.
You can imagine the embarrassment we experienced as a new member of this multi-unit complex with the driver's shouting and leaving a broken tree.
I reported the case a few weeks later to the company and their near-quick response was that a) they apologised b)they said they didn't have a smaller truck at the day, b) the driver has been issued a warning but he has been experiencing some personal issues around that time, c) they accepted to pay for the charges caused for the broken tree and d) they rejected my request to refund portion of the hourly rate.
Well, this leaves me with a mixed feeling. The positive side was that all our furniture remained intact which is an important factor for this service but still I blame them for poor planning sending this truck and then assigning an unfit driver which caused all the stress.
Hope I have been fair here but I don't think I can use them again.
03 Oct 2014
pennyc13
Hi Lee-Anne
Just a quick thank you to Transcorp Removals and Storage for your service that made my move from Melbourne to Sydney less painful. Andrew and his team were great and all my things came back in one piece , including the plants. Thanks again.
Regards
Penny Cochrane
02 Oct 2014
briann2 from Brighton
The boys, James, Shayne and Paul performed miracles under adverse weather conditions. They completed the move despite having to dismantle a sideboard to get it up the stairs and re-assembled a bed too. Their work was excellent and they remained cheerful and confident throughout that they would be able to finish. They did so after a very long and tiring day. I cannot recommend them highly enough.
01 Oct 2014
samanthaj19
Hi Neil,
Thank you so much for booking us in at very short notice, I am only glad I discovered the other company is was going to use was incompetent before we engaged in their services !! I will make sure to give you guys an excellent review on your website, i just now had someone ring to confirm my booking !!! Very impressed & a lot more relaxed
Kind Regards
Samantha Jones
30 Sep 2014
courtneyr2
Hi Matthew,
I hope my email finds you well.
I wanted to take a moment to thank Transcorp Australia for the quality of service that was provided to us.
My partner and I relocated over the weekend for the 4th time in 3 1/2 years. Each time we've used different removalists as we've never been pleased with the service and/or the results. We stumbled upon Transcorp Australia through a website search and were impressed with the awards achieved and professionalism. Straight away we sent an enquiry and within 12 hours had received a personal email from one of your sales team. There were a couple changes that I wanted to make prior to booking so I rang and spoke with Anna Umbris. Not only was she professional, she was extremely helpful and friendly. Providing her expert advice and tips for our moving experience. Something that I never expected to receive; it was so refreshing and personal.
The day before our move we received a follow up call which again was a very nice touch. The morning of our move, the guys (James and Shane) showed up early and eager to get started. They took a walk through the house and advised that it was going to be an easy job. They were polite, friendly and talkative the entire time. Not once complaining about our heavy furniture or the large amount of stairs they had to climb. They were very easy going and took direction well.
In all of our moves in Australia, this has been the most pleasant and least stressful. I can confidently say that Transcorp Australia is the number one reason that the move this time around was so painless.
I'm in the service industry and I know that it's nice to receive praise when praise is due. Your staff deserves recognition for their professionalism, teamwork, friendliness and efficiency. Not only will I use Transcorp Australia again with my next move, I will highly recommend your services.
Thanks for your time Matthew.
23 Sep 2014
sabrinas1
To Transcorp Removals
Just to say a big THANK YOU to all those at Transcorp Removals who helped us move on Friday and for the storage etc over the last few months. The removal team of James, Paul and Alex were FANTASTIC!!!!
Many, many thanks to the lads for a tremendous job done in record time given that the storage facility required use of a lift, the travel time to Marysville and driving a huge truck up a gravel road and then unloading – they were like machines.
Really appreciate the great job
Kind regards
Sabrina
21 Aug 2014
Mister_D from Westmeadows
July 31st 2014 - Mick, Stevo and Ross (and Xavier in the office) were all fantastic.
Arrived right on time, and moved us with ZERO problems.
Great job guys - many thanks!
30 Jul 2014
simonv2
Dear Stefanie,
Please note that the job done for us on 18/7/14 was excellent. We had no problems at all with these guys. Not only were they efficient but they also did a fantastic job. Very easy to work with and was lucky to have the biggest truck because it all fit in one load!!
Please pass on to them.
Cheers,
Simon Veerhuis
23 Jul 2014
louisee4
Dear Transcorp Removals & Storage,
I know this is a bit late after the fact, but we would like to say a big thank you to Wally, Mick Ahmad & Ahmad who completed our move in early May.
They did a tremendous job in transporting our gear from our apartment to our new house – they were so careful with everything and nothing was damaged at all.
We would recommend Transcorp to anyone moving house.
22 Jul 2014
jessr16
Hi Lee Anne,
I just thought that I'd pass on that I have been so impressed with the service and friendliness of all the staff at Transcorp Removals and I have been recommending you highly. I made my brother use your company for his recent move and he also was really happy with the service and the competitive price.
Thanks
Jess
21 Jul 2014
seijas
Message left with Lee Anne
Customer called to say she was very happy with Milan and crew. They was very careful and blanket wrapped everything.
16 Jun 2014
aliciae
Morning Anna,
Just wanted to say a huge thank you for such an amazing smooth move yesterday!!!
The guys were just sensational. Thank you for all your help and hard work :)
Alicia
Sent from my iPhone
04 Jun 2014
kerryk11
Hi John
We would like to thank you and your guys for their teamwork and helping us have a seamless transition to our new premises – they were fantastic and we would have no problem recommending your Company or moving with you in the future.
Kind Regards
Kerry
Pat Rice and Hawkins
03 Jun 2014
jacquih9
Morning Glen.
Just wanted to drop you a note that the guys who worked on my collect and delivery on Saturday were great. The guys who worked the job were Paul and Louis. Please pass on my thanks to their boss, they did a great job and I really appreciated it. Also a big thank you to yourself as you made the transition as easy as possible. I wont hesitated to mention you to other friends who are moving in the future.
Kind Regards,
Jacqui Hay
22 May 2014
cassandrae2 from Ringwood
Hi Ladies,
I know this is a bit late after the fact, but I just wanted to let you all know in the office that we had Peter, Steve and Mick complete our move on April 16, this year.
Everything went fabulous. The guys arrived half an hour early (no problem from our end), and packed up our entire house in such a speedy and orderly fashion. They were so careful with everything and nothing was damaged at all - which is to be expected, but these days you just never know!
All of our things fit just into the enormous truck - which I believe was down to good planning with the inventory - and they efficiently went to the new address.
They had to wait an hour at the other end due to removalist issues with the vendor - but it was no trouble and as far as we were concerned - we were very happy with our move, no hiccups and the cost was as per the quote + the wait time, but that was no issue.
So thanks for a very pleasant experience, which could have been not so...! on a very hectic day.
Many Thanks
Cassandra
13 May 2014
kathrineh from Tarneit
Wow thanks so much for the smoothest house move ever. We had a huge amount to move but Peter, Stevo and the Greek Adonis were amazing. Another Steve and funny guy arrived to assist. It was a long long day but no complaints and we actually had a lot of fun. It all started with Glen on the phone - very professional. Will definitely use this service again. Thanks guys.
06 May 2014
helgaz
Hi Stefanie,
I just want to let you know that the Removalists both in Melbourne and the Sydney side were fantastic - handled things carefully and were quick and efficient. I would certainly recommend using Transcorp Removalist.
Kind regards,
Helga Zimmermann
04 May 2014
kateb58
Hi Glen,
Wondering if you could please provide the name of the guys we had for our move, booking 94359. They were fantastic and friends would like to be able to request them by name.
Thank you for your assistance.
Kind regards,
Kate
24 Apr 2014
daniellemc74 from Kensington
With our house move recently Transcorp took the stress out of the physical move, the guys were great working quickly and very carefully to ensure nothing was damaged. Their loading, stacking and unloading skills were excellent. Polite, friendly and hard working, would definitely use them again!
16 Apr 2014
daniellec29 from Kew
I was not looking forward to moving house. With so many large items of furniture that were difficult to move, so many delicate items and many items which I was concerned may get damaged. John the owner personally came over and walked through room by room, listened to my concerns and immediately put me at ease. Matt came over the day prior to our move and wrapped all the delicate items and furniture so they would not waste time on the big move day. The morning of the move, 4 wonderful men came right on time, Matt, Peter, Abel and Steve with two trucks. One truck made two trips filled to the brim with hundreds of boxes. The other truck loaded all the furniture items. By 11am, Matt arrived with the first load of boxes and off I was unpacking. The boys endured a long 11 hour day without any complaints and were neat, meticulous, polite and respectful the entire day. I was amazed that I did not find the day in the least bit stressful - apart from when I discovered I was not getting my Foxtel or wifi connection as planned by unhelpful service technicians!! Great job guys, hubby and I really had a great day with you!!
16 Apr 2014
limby from Melbourne University
Moved with Transcorp about a year ago. Was a really, really unpleasant experience. Of the two guys, only one was actually moving anything at any given time. Lots of standing around and basically being pissed off. There were extensive smoke breaks. Got berated for a) having too much stuff (?) and b) not paying in cash. Would never ever recommend them to anyone except an enemy. Just moved with a different service this past week and was reminded of how awful our Transcorp move was.
14 Apr 2014
serenaa1
Thank you very much for your excellent customer service. I would also like to say the removalists Paul and Louis who moved and collected the furniture were professional and took all care during their work. I was very impressed by their cooperative team work and polite manner in which they conducted themselves. They are an asset to your company and company image.
Best regards,
Serena
28 Mar 2014
francisw
Hi Glen,
just wanted to thank you for a great service !
Milan and his guys at both the Melbourne & Brisbane ends did a amazing job, very friendly and also packed all the contents really well.
will recommend your services for sure,
best regards,
francis
24 Mar 2014
katherineg5
Subject: RE: Transcorp Removals & Storage #91552
Hi Lee-Anne
Thanks again for a very successful removal experience, I am happy to be a referee if you wanted to give my email details to any prospective customers.
Kind regards and thanks again, KG
______________________________________________
Katherine Gobbi | Group Manager
21 Mar 2014
carolg7
THANK YOU to Glen and Transcorp for a trouble free move from Canberra to Bribie Island. Great service.
Cheers
Carol Gillam
20 Mar 2014
rahur1
Hi Anna,
I am writing this email to provide feedback on the service provided by your move team, both your administration and on the ground.
Your administration/sales team have been excellent in responding to our changing needs with the first move. We are so pleased with your service. Your team has been so accommodating and made it so easy to make those last minute changes we needed.
On the ground, Milan and Frank did an excellent job collecting our things from Robina and delivering them on the other side at Burwood East. They took care of our furniture and other items like their own. They delivered every piece as they were found at the Robina. Not a single item was scratched or damaged. Milan and his move team made the entire move a pleasurable experience. We have moved over ten times in the last 20 years, but none of them have been so smooth.
We will be more than happy to recommend your company to our friends.
Regards,
Rahu
05 Mar 2014
jakev
Hi Stefanie,
I wanted to pass on how happy we were with Stevo and Peter (i'm pretty sure that was their names)- They were great, friendly, careful, polite you name it. I would highly recommend them to anyone. Can you please get this to whoever can commend them for their great work.
Thanks
Jake Vrankulj
Project Coordinator | Projects & Transitions Southern
05 Mar 2014
paulh37
Lee Anne,
Just a quick note to say thank you, now the dust has cleared. Your guys did a great job. Everything arrived and nothing broken.
Regards
Paul Higgins
03 Mar 2014
vinodd from South Morang
I had to move from South Morang to Camberwell and was tossing between a well reputed company and TransCorp but I am glad I went with TransCorp. Raabi and Abraham were on the job for me. Real strong men with a good customer service. What else could you possibly ask from a removalist?
Raabi went out of his way and got my mamoth sized fridge into the house by dismantling the fridge doors and putting it back for me again.
the blokes were always cheerful and never complaint the whole day that they were there. Really made the move easy.
Strongly recommend Transcorp and would urge asking for Raabi and Abraham especially if you want things to be done the way it should be.
Thanks Supermen.
Vinod
18 Feb 2014
richardm12 from South Melbourne
Hi Glen,
Just letting you know the removalists did a great job today!
Thanks.
Regards,
Richard Marshall
BM Online
18 Feb 2014
bevs6 from Hillside
Hi Glen, I just wanted to say a big thank you to you and all at Transcorp Removals and Storage for great customer service and the simplicity of everything concerned with removal, storage and delivery of my things. If I'm ever asked you will be first in line for my recommendation.
Thanks again all the best
Kind regards
Bev Short
10 Feb 2014
ryanr2
Hi Lee-Anne
Firstly, big thanks to everyone from Transcorp for making my move from Victoria to NSW smooth and easy.
Milan and his team did a terrific job. They took care of my belongings and delivered in Sydney, on time, as promised.
Thanks
Ryan
22 Jan 2014
rhondal4
Subject: Positive feedback about removal services
Dear Judith
I am writing about the removal service we received on Wednesday this week when Dean and Stephen did a really fantastic job moving all our belongings from Wordsworth St in St kilda to our new place in Acland St - despite the day's dreadful heat and the extra challenges of moving things into our new apartment building that included the distance between where they could park the truck and access to the lift and our flat also having internal stairs. They both did a really great job and were very obliging, careful with all our things and stoical inthe extreme heat.
We were very happy with the service and would recommend it to others. And we wanted you to know how much we appreciated what Dean and Stephen did to get us moved so painlessly.
Thank you!
Rhonda and Hans
22 Jan 2014
dian1
Subject: Thank-you
Dear Lee-Anne
I just wanted to say a BIG thank-you for the fantastic job Alex and Anthony did on Saturday with the move! It can't have been easy working in 30 degree weather and having to carry everything onto the third floor with no stairs; they were absolutely wonderful!
I also really appreciate all the help you gave me in quotes and organising the move. Everything about this experience was completely stress-free, thanks to everyone at Transcorp!
Please pass on my thanks :)
Kind regards,
Dian
17 Jan 2014
claudiaf2
Thank you Lee-Anne,
The two young men I had on the 10th of Jan, Corey and Manoli ( Hope I spelt the name right) were absolutely outstanding! It was such a hot day and there was nothing those two guys were not willing to do and I was in such a mess and terribly disorganised yet those lovely guys were able to set my mind at the greatest of ease, not only that but they did everything with a friendly smile from start to finish!
Thank you so much! I'm so glad my parents found and used your company in the past and I'm sure my little sister will be just as happy when she has her big move this week!
Kindest regards,
Claudia Fernandez
11 Jan 2014
tobyandmichellec
Hi Stefanie
I just wanted to drop you a line to say how fantastic Paul and his guys were yesterday with our home transfer from Heathmont to Heathmont.
They were cheery throughout the whole move, even when up against some tricky situations, and totally professional throughout.
We will be moving back into our new home in 12 months (hopefully), and have no hesitation in using them again.
Once again, thank you, and look forward to more contact with your company in the future.
Toby and Michelle Curtis
Sent from my iPhone
31 Dec 2013
jimb22
Hi John,
Your crew Justin, Manoli and Will moved us back into our home yesterday after the renovations. Again they did a fantastic job. I have passed on your companies details to family friends (who Transcorp Removals moved yesterday) and a colleague who will be moving out for major renovations in the new year.
I really appreciate the service and attention of all your staff and will continue to recommend your company.
Best regards
Jim
27 Nov 2013
marka21
I wanted you to know that we were very pleased with the loading, delivery and unloading of our household goods from VIC to NSW last week. Milan was excellent in communicating with me, attending to items requiring special care, organising the loading and managing his team. Able and Vladimir were equally friendly, enthusiastic and hard working throughout the process.
We have moved interstate and internationally several times before. On this occasion the attention paid to us and our goods by Milan's team minimised any potential stress of our tight timelines, or worry about the safe handling of our goods.
Despite heavy rain for the loading, a long drive and hot weather with slope at the unloading, the team were positive and helpful through the whole exercise and I would have no hesitation in recommending them to friends.
Please pass on our thanks to Milan and his team
27 Oct 2013
christophera from Deer Park
Transcorp moved our household goods from Deer Park to Melton South. We were very impressed with professionalism shown by the guys that did the job. Everything was done in much less time than expected and all arrived safely at the new house. Thanks again for a job well done.
Regards
Chris Anderson.
04 Oct 2013
brians12
Dear Anna,
I would like to convey my appreciation for the excellent service provide by Transcorp in my recent move. The two staff you provided for the move were highly efficient, effective and friendly. I will recommend most highly Transcorp to others for their removal needs. Again thank you and pass on my thanks to all involved.
Kind regards,
Brian Stevenson
Sent from my iPad.
20 Sep 2013
peterc72
Hi Mary,
By the way, the guys yesterday (Corey and Adrian) were fantastic! They were extremely helpful and efficient and made the process that much easier. Very happy and would definitely recommend Transcorp to friends in the future.
Regards,
Peter Chegwidden
17 Sep 2013
cathyg7
Hi Adam,
We moved from Hall St Hawthorn East to Geddes St, Mulgrave last week.
I just wanted to say how wonderful your service was and how efficient, friendly and unexpectedly helpful all your drivers were.
It was a stressful time and your guys made it so much easier.
Many thanks,
Cathy Gilligan
09 Sep 2013
catherinep6
Thanks Stefanie,
I would like to pass on my thanks to the guys who came to help us move on Friday. They were both very professional in their manner and took great care with loading and unloading our goods. I would happily recommend your service to my friends and family.
Kind regards,
Catherine
09 Sep 2013
kellyg19
To John and the team at Transcorp,
Who would have thought shifting could be make so easy
I would like to say a very special thank you to John and the Team at Transcorp for their excellent service.
This was a very last minute urgent request on a Friday afternoon for a move that needed to happen by the Monday.. and just to add to the complication it just happened to be “ Father's day weekendâ€
Seems like an impossible ask for most but not for Transcorp. Confirmation was received the same afternoon and the move took place like clock work the following morning.
All items were carefully and meticulously loaded into the truck and unloaded with the same level of care.
The team were happy to accommodate my request for where items were to be placed to save me having to move things around later.
Everything went so smoothly and I was smiling the whole time.
Moving is always emotional and an urgent move can be extremely stressful, however John and the team at Transcorp made it all so easy.
Thank you so much for your excellent service guys. I would have been lost without your help.
Transcorp to the rescue !!!!!ïŠïŠ
Sincere thanks
Kelly Giatas
09 Sep 2013
jamesl15
Adam,
I would like to thank-you for organizing the move for us yesterday and in particular to Shane and his partner for their efforts it is much appreciated.
Regards
Managing Director
James Lavender
09 Sep 2013
tereasat1
One of the best Removalists I've ever dealt with. Efficient, friendly and economical as well as reliable. It was fantastic. I had 3 men move my items and it worked out so well. It only took about 3 hours to unpack my 20 foot container filled with household goods.
06 Sep 2013
kerryandlindsayf
Hi Adam,
Thanks for sorting that so quickly.
We were very impressed with the men yesterday.
Tom, Matt, Sean and Jerry did a fantastic job, very friendly, professional and efficient. Lovely blokes and they really did a great job.
Thank you also for your very friendly and efficient handling of our move. You and the team on the day made it a very smooth, stress free experience.
We will be very happy to recommend Transcorp to anyone needing to relocate,
Regards,
Kerry and Lindsay Frost.
20 Aug 2013
amandai1
Hi Xavier...I never did email you to tell you that we were very happy with the service we received from you and also that Will and Jay were really great, organised and worked very hard. We highly recommend Transcorp. THANK YOU!!!!
Amanda Isaacs
12 Aug 2013
traceyg13
Large Removal Job
Hi Anna, thankyou for your help with moving. I would like to congratulate Milan and the boys for the move. Absolutely nothing got broken!
Cheers
Tracey
06 Aug 2013
johnp61
Hi John, thanks for organising the move for me. The two boys were fantastic.
Please pass on my appreciation to them.
Cheers
John
06 Aug 2013
beebee from Donvale
We have moved with Transcorp four times now. The first two were good and they did well. The third we had two very expensive items broken and no compensation or even apology but due to previous experiences gave them a chance. Our most recent move this weekend they lied and charged us for an hour and a half more than they did, that's $200 extra and will not refund the money and deny that they took less time. I am currently brinigng this to Consumer Affairs through a formal complaints procedure to get our money back. Not to mention that they turned up an hour and forty minutes late. To pass this onto other customers DO NOT GO WITH THIS COMPANY. They lied about their time and the internal complaints procedure is completely inadequate and the company takes the side of the removalists even with hard evidence.
04 Aug 2013
traceye2
Dear Adam,
Customer has requested to thank Shane and Kennedy for their outstanding effort and professionalism on this jobs .
Customer booked in job at the last moment and needed our help ,we have before extremely well and have won the hearts of our customer.
04 Aug 2013
fabioc
Many thanks for doing a great job
Guys were efficient quick and came in under what I thought I would spend.
Regards
Fabio
Crown Customs Services Pty Ltd
14 Jul 2013
heleng30
Hi Adam,
Recently my husband and I used Transcorp as our removalist for an interstate move and I just wanted to say what great service we received.
From your initial competitive quote, through to revised quotations with Glen (who was very patient with the variables of the move) and finally the actual move with Mohamed (who was professional, efficient and helpful), the whole process was hassle free and all our furniture arrived safely (which was most important). So we wanted to say a big thank you to all involved.
We certainly won't hesitate to use Transcorp again and you will have our highest recommendation to friends and colleagues when they need a good removalist.
Regards, Helen
06 Jul 2013
lindas33
Hi Xavier
Sorry it has taken me so long to send this letter, but we have finally moved in and settled.
We were very happy with the excellent service we received from yourself, office staff and our removalists Manassa & Ryan who were fantastic.
I will recommend Transcorp Removals to everyone and now my brother Ugo is using your company this month.
Kind Regards
Linda Simonis
29 Jun 2013
vicij
Hi Stefanie and Xavier
Please pass on our thanks again to Paul and Abe who moved our belongings today. They were courteous and efficient, and did a great job.
Regards,
Vici Jacobs & Christian
10 Jun 2013
richardc15
Dear Adam & John,
I just wanted to let you know
that I was very pleased with the
way the Big Move went,.
Everything happened on time.
The pick-up was smooth and likewise the delivery.
Mat, Kyle and Will were all first rate -
very smart when it came to unloading -
and putting everything down in the right place.
And good at remembering where smaller
items were. Nothing misplaced or broken.
Peter was also just fine, delivering
the cars - very efficient.
I hope I will not need to do
another such move for quite a long time.
But, if I ever do need to do so, would
be very pleased to use Transcorp
once more.
And I would certainly
recommend Transcorp to others -
and especially the Team who did
my move.
Feel free to quote me -
and pass on my thanks
to Kyle, Mat & Will -
and Peter.
Kindest regards,
Richard
03 Jun 2013
Ada247 from Camberwell
Transcorp moved us from Box Hill to Camberwell and were brilliant. Professional, efficient and considerate. I would definitely recommend them
02 Jun 2013
jimb22
Hi John
Your crew just finished up, Justin Manoli and Will were terrific.
Cheers
Ps Hope to use the same crew if possible in December when we move back home.
JB
24 May 2013
jamieg1
Hi Transcorp
Yesterday Justin and Carl arrived at my house for the removal of my furniture. I just wanted to say "THANK YOU" for an excellent professional service. Both Justin and Carl must be an asset to your company.
Thanks again.
Regards
Jamie Gibson
15 May 2013
sandrac22
Hi Lee-Anne.
I just wanted to say a big thank you to all at Transcorp for the smooth and fast removal and storage of my items. I was treated as if I was the most important customer your company has ever had from everyone in your booking department right to the two guys who moved my items. Money wise, your charges were very much within my budget.
To Nate and Tom. My refrigerator was a "big pain in the you know what" but you didn't complain or get angry. You are two of the nicest young workmen I have dealt with in a long time. You were both fast and treated my things well.
Thanks very much for such good service.
To all at Transcorp. I am so happy with the service I have recommended you to other family members and I never, ever do that. I have also mentioned you all on my facebook page.
Thanks again everyone.
Regards.
Sandra D Chivell.
12 May 2013
markp25
MarkP25 passes on to operations that all went great and the boys were fantastic. Great job for such a hard job. Guys were on time , very efficient and totally looked after our goods. A total professional outfit. Great value for money.
10 May 2013
Anonymous from Noble Park
Thankyou for the damage to our personal effects when you moved us from Melbourne to Brisbane in December.
You damaged over 30 pieces of my personal effects and have despite admitting negligence, are being very unhelpful. I have been told to contact all tradies and get quotes for all items damaged and to submit the quotes, which is absurd given how many items they failed to take care of. I have timber furniture gouged, torn couches, stained couches, they stacked my pot plants on top of each other and they arrived dead. They threw my computer gear and home phones into a draw and they all arrived broken. My deep freeze has the side smashed in and all of my bedroom furniture is gouged our scratched.
I have requested a measly settlement amount of $3000 from them and they are not interested in any good faith gesture to help us out. I can assure them that our damages far exceed the amount requested to put this all behind us.
I have all the photos and written admission of negligence from the company and yet, they are still unwilling to help. They suggest that 'How do we know what these things cost if you don't get a quote?' The repair of my two large Freedom couches, my freezer and my bookshelves will cost more than the requested settlement.
Be aware that they used contractors to move our personal effects, and the truck was unpacked and repacked before it got to me. I have blue and green stains over alot of my goods that will not come out. Also, as the removalists were unpacking they had the nerve to tell me that I had too much stuff, and that I waste my money!
And to be clear, I took out 10k of selected insurance with them, but have been advised that despite ticking the 'full cover' and 'replacement value' on the insurance form, that it does not cover me, as the damaged items were as a result of negligence, not accidental.
DO NOT MOVE WITH THIS COMPANY! I HAVE THE PHOTOS AND PAPERWORK AND WITNESSES TO BACK UP ALL MY CLAIMS.
Unhappy customer.
09 May 2013
stevew22
Hi Trancorp
Just wanted to give a big thank you to the team today (Shane, Kennedy and Adrian) who took care of our move. They did a brilliant job - extremely careful and accommodating.
That has been the best removals experience we have had in Australia. I will certainly use Trnscorp next time round and will recommend to friends.
Best regards
Kristy Hughes & Steven Waters
03 May 2013
I used these guys when I moved house and I must say I was extremely happy that none of my furniture nor my personal belongings were damaged in transit nor when they were unpacking the truck. These guys were extremely careful when handling moving anything and they worked as quickly as they could so that they wouldn't overcharge me which was great. They are extremely friendly and don't overcharge the customer. I was really happy with these people as I had used another furniture removalist before and they were rude and charged double as well as charging back from depot to depot which is awfully expensive. I was also happy that they arrived on the day required and when they were running a little bit late they rang to let me know so that I wouldn't panic which is very considerate of the customer.
03 May 2013
antoned
Hi Stefanie,
It's been a month now since I arranged a move through your company-
and now that most of the dust has settled regarding unpacking boxes & refurbishing etc, etc...
I have time to send this email, supplementary to a phone call I made to 'The big Kahuna' on the day to personally & verbally express my thanks (when I was unable to get through so I spoke with his assistant instead!)
about the excellent service all throughout the process; from dealing with your very good self, (which landed the commission, organised & prepared the logistics for the removalists), to the follow up emails, confirmation call/s and the move itself...Muzzas' initial assessment of the job; the loading & unloading;
All of which minimised the fear/pain & loathing of moving house & what can be called truly one of life's most execrable necessities!:"The horror..."
I hope that next time I have to move, (Transcorp will be my first consult...) I can afford the next level & ask for the whole 5 star shebang, including packing & wrapping!
(and of course the same team, if at all possible!). The crew you sent, from memory, "Muzza?' & Justin, (even including Hemi), were FIRST CLASS & true professionals and artists of their craft and worthy of any extra bonuses the boss throws their way!
What more can I say, but a big, heartfelt Thank You to you and the team!!!
I hope you manage to maintain your 5 ***** benchmark of excellence
Best Regards
Antone
29 Apr 2013
olgam1 from Carrara
We have moved numerous times but I must admit that the two guys from Transcorp Removals were incredibly brilliant, did a marvelous job storing everything and I would recommend them to anyone. They were quick thinkers and I could see that they had the ability to think, plan and move things comapctly, carefully and with utmost care. I would recommend them to anyone and everyone. Thanks.....Olga
22 Apr 2013
salliee
Subject: RE: Booking confirmation from Transcorp Removals and Storage #83248
Hi Stefanie thanks once again for a great job well done, all went really smoothly and was rather difficult for the guys with the overhead power lines but they managed well, please thank them again for me they were fantastic much appreciated.
Sallie
19 Apr 2013
lucyb13 from Happy Valley
Hi Glen,
Just a note to say thank you to you and all the people involved in the move, I am very happy with the service I have received and so is my god daughter.
I will highly recommend your services to anyone who may need them in the future.
Thank you again
Lucy
11 Apr 2013
jennit
Hi Lee-Anne.
Just wanted to let you know that our move went very smoothly yesterday. Your suggestion of 2 trucks and 4 men worked beautifully.
The 4 men were absolutely fantastic. They were very polite, efficient and obliging and strong. Nothing was a bother to them.
We have moved a few times both interstate and internationally and this has been by far our best move.
Can you please thank the men again from us
Kind regards
Jenni Thompson
09 Apr 2013
Anonymous from Kangaroo Ground
Hi Stefanie,
Now we are getting organised after our move two weeks ago I am finally writing this email to thank you and all the team at Transcorp for fantastic service, transporting all our possessions so efficiently and quickly to our new home.
The staff in the office and the team on the day were all very professional, reassuring and friendly helping to take the stress out of the move - and the price was incredibly competitive. We would definitely recommend your firm to anyone moving house.
Best wishes to you and the company,
Jane
________________________________________
05 Apr 2013
montyh1
Truck.and two gentlemen 8 o'clock start at my two bedroom unit with garage were picked up and delived to the new adress by lunch they-were very efficient took care of everything I didn't have to touch a thing I love a bargain i have moved heaps of times this was half the price I've paid with others (check it out yourself compare prices ) now i know why they are consistently voted number 1
05 Apr 2013
darrond
Hello Chris
Though a belated email I just want to thank the two fellows who assisted in my move to Castlemaine a few weeks ago: both did a great job, very careful with the goods as well as courteous and professional.
27 Mar 2013
KATT123 from East Melbourne
Job 82531 East Melb to Ascot Vale
Kerrie, called to compliment Shane and Kennedy for a their excellent effort and work ethics
27 Mar 2013
annea9 from Ocean Grove
Hi Stefanie,
Chris and I wanted to personally thank our removalists (Herb and Justin) and packer (Michael) for executing our smooth relocation from Melbourne to Ocean Grove. The guys were so efficient and professional, but went beyond that to calming our nerves especially about moving in the wet. The long dry summer broke the night before our move delivering 40ml of rain on the contents of our shed that my husband and I had carefully sorted and pre-packed in the garden earlier in the day. Herb and Justin were careful to protect the dry contents of our home from the saturated out door furniture, plants, bikes and shed contents. Everything arrived intact and dry (including the previously wet things). While the other two were loading the truck, Michael worked like tirelessly to pack the vast contents of our cookware, china and glasses, joking from time to time that he had never seen a house with so much. You might let him know that it took a long long time for us to unpack into the smaller Ocean Grove house. And also that not one thing was so much as chipped.
We would not hesitate to recommend Transcorp to our friends and family.
Kind regards,
Anne Arrowsmith
27 Mar 2013
scottm14
Customer loved the drivers, said were very efficient and professional. And wanted to let Transcorp and the drivers know
Has dealt with us before and said A grade service
12 Feb 2013
debbiew11
Dear Anna,
Many, many thanks for organizing our move at short notice last week. We were very impressed with your level of courtesy and assistance and with the movers who did the job - please pass on to them our thanks also. We would definitely recommend your company to anyone we know who needs removal services.
Best Regards, Debbie & Paul
17 Jan 2013
Anonymous from North Melbourne
top shelf service, attention to detail, great friendly people that actually care about your belongings
to quote one of the chaps "i wouldn't want my stuff damaged, so why wouldn't i take the same care with yours?".... says it all really
would recommend time and time again
29 Dec 2012
fionar11
Lee-Anne..... Thank you so much for saving my life yesterday!!!
I have sent a bottle of French champagne as a thank you for you with the boys... They were sensational!!!
I have taken many business cards to hand out to friends if they are seeking removalists.
Thanks again, and have a great day.
Fiona Riley.
21 Dec 2012
sarahp37 from St Kilda East
Would just like to say how great we found your service. Our movers yesterday were fantastic - quick, professional and friendly. Please pass on my thanks, they made an annoying job that little bit easier.
Kind regards
Sarah
17 Dec 2012
puppays from Keilor Downs
Hi Adam,
This is B Hall and three of your guys moved us last Saturday.
B and I just want to thank you for your wonderful service.
From the smooth and quick booking to the pick up and delivery was first class all the way.
I want to thank you personally for your lovely and matter of fact contact with myself and also your can do attitude which sorted everything out nicely.
Also thank the other guy who sorted out the times for us. (I think his name was Tony).
I would also love to mention how extraordinary the three guys who moved us were. (Lamb with herbs and thyme). (Ask them to explain the joke).
They arrived right on time. Worked smoothly and efficiently, with smiles, jokes and laughter and made the whole process feel like a lot of fun.
They worked their butts off from start to finish and were an absolute pleasure to be around.
They say that moving house is one of the most stressful things in life but these guys and yourself turned that concept on its head.
We would recommend these guys and your company to anybody.
Thanking you again.
B and B Hall
15 Dec 2012
beverleyg2 from Palm Cove
Hi Stephanie,
Job has been done and I have to say thank you.
The guys dropped the furniture off last night and considering they had worked a long day nothing was too much trouble, they were so nice and friendly and a credit to your company.
We definitely won't be moving again but I have no hesitation in recommending your company.
Kind Regards
Beverley
10 Dec 2012
normanm
Hi John
Having eventually unpacked all the goods delivered on 27 November, I am at last getting down to writing a short thank-you note.
I have been very happy with the service provided by Transcorp, from your initial assessment and quotation through uplift, storage and delivery. Even my changes of planned delivery date were well accommodated. Herb, Justin and the others all worked cheerfully and efficiently.
If I ever require another removal (perish the thought!), I would be very pleased to deal with Transcorp again.
Many thanks
10 Dec 2012
gregj6
Hi John,
Just a short note to say thanks for assisting me with the house move yesterday. The 2 guys Matt and Kyle were absolutely fantastic and nothing was too much effort so all went very smoothly.
Thanks again.
09 Dec 2012
marianw1
Client would like to pass on thanks to both crews for the assistance yesterday. Worked tirelessly and were extremely pleasant. Job # 77318
27 Nov 2012
candicem4
Hi Stephanie
It has been awhile since we moved but I just wanted to email and say thank you for making the move so easy. The 2 men that did our move were very professional, made the move very easy and it was the first time we moved and didn't have any furniture damaged (used other companies previously). Will be sure to keep you in mind for any future moves and also pass your details on.
Thanks
Candice
27 Nov 2012
johnf25
G'morning,
I just want to extend a big thanks to the Transcorp crew who managed my parents move of houses. The crew was really professional, fast, careful, friendly and went that extra mile. This is the second time we have used Transcorp's services and we will wholeheartedly recommend Transcorp to anyone.
Again, many thanks and keep up the great work!
Cheers,
/JF
26 Nov 2012
stevec20 from South Perth
Hi Stefanie and John
The lift went very well. The guys were very professional and obliging unloading the goods. Nothing appears to have been damaged.
The art was very well packed and arrived unscathed!
Thanks for arranging the move so quickly and to all your staff for being so professional.
regards
Steve
16 Nov 2012
beverleykeithg
Subject: We are off to Palm cove
Hi Stephanie
Have to say the guys did a great job.
Excellent service, arrived on time and without fuss....been such a stressful time for us and this just has left us smiling.
Thank you and kind Regards
Beverley and Keith
24 Oct 2012
beths6
Hi Chris
I just wanted to give you feedback following our move last week.
I have moved many times (in fact my daughter has had 15 houses in 20 years!) both within Melbourne, interstate and overseas. I was recommended to try you by Ron as we were moving within South Yarra. I would now never use anyone else!
The guys that moved us were fantastic. Nothing was a problem, they were fit and strong (I have had movers before who could not carry the furniture), worked fast and were very professional.
I will certainly recommend your company.
Thank you
Rgds
Beth
17 Oct 2012
evelynb4
Hi Lee Anne
Also wanted to say thank you for the move yesterday it was the smoothest move I've ever done the two men were lovely and very efficient and quick can you thank them for me!! Perfect gentlemen!
Hows your week going...
Enjoy your day!!
EvelynïŠ
17 Oct 2012
estherb4
Hi Glen,
My husband Adrian and I just wanted to thank you and the 2 men who moved our household items to our new residence in Kooyong Road, Caulfield yesterday (Monday 15/10).
Everything went smoothly and efficiently and would recommend your company to anyone we know that needs removalists.
King regards and thanks
Esther and Adrian Bartak
15 Oct 2012
lisah39 from Brighton
Please pass on my thanks to the crew who did an excellent job. I'd particularly like to thank Manali (can't recall exact name) and Zac for whom nothing was too much trouble.
10 Oct 2012
jano2
Hi John,
Jeff and I would like to express our thanks for your professionalism in organizing our move last week. Plenty of boxes still to unpack, but we are settling in quickly.
The move itself was done with the utmost professionalism, great care and with a speed that had to be seen to be believed. Having "Team Herb" from Transcorp taking care of the move made all the difference....punctual, friendly, humorous, fast, efficient, experienced, careful, cost effective not to forget to mention fit ( we had three floors to move into) are the words that describe the guys! The move went like clockwork - I would go as far to say the least stressful day I had experienced for a number of weeks.
Thank you Transcorp!!!!!!! I will not be hesitating to recommend your company!
Cheers Jan and Jeff
04 Oct 2012
mattc21
Hi John
Thanks for all your help with the move mate. The boys were fantastic and worked there ar*** off. I don't think we could have fitted an extra toothbrush in the truck it was that full. Lam must have a degree in packing.
Thanks again mate.
Please pass on my regards to lam, vito and minallo.
Stay in touch.
Regards
Matt
21 Sep 2012
valgeoffo
Hi John, move over and still alive! We were absolutely thrilled with the efforts of everyone. On the first day Shane,Vito and Kennedy were amazing on every level,our only hitch was not being able to fit the sofa into the lounge room. We were initially disappointed to hear that the same team would not be coming on the second day - we need not have been concerned.Herb,Justin and Manoli very fabulous, their skill at moving an impossibly huge day bed from a difficult pickup to a more difficult delivery point was an example of patience,determination and sheer brilliance.(not to mentionamazing strength) I'm convinced no one else could have done it!!! I'll have to pre book them in for the next move in six months.It was a long day but they were enthusiastic ,helpful and above all professional to the end,even refusing a beer at the end of the day.
Thanks so much ,
Val & Geoff Oaten
18 Sep 2012
janetm13
Hi Lee-Anne
Just wanted to advise the removalists did a great job last Saturday, 8th September.
They had a few challenges but Paul was very accommodating and efficient, we had no problems and everything arrived in perfect condition.
Please convey our thanks to Paul and his assistant. Would be pleased to recommend Transcorp in the future.
Kind regards
Janet Mell
15 Sep 2012
markm23
Hi John,
Here is another e-mail to inform you what wonderful guys you have employed in your company.
Shane and Kennedy were just magnificent in their approach in moving our stock and fittings from the storage warehouse to our new shop in Kew East. They were patient and took extreme care in the way they handled our possessions.
This is twice I have used "Transcorp" and can't see why I would use any other company to move our belongings from one place to another.
I wish you and your staff lots of continued success at "Transcorp"
Best Wishes
Mark Moray
"Langknitt"
14 Sep 2012
veronikam
I thank you – ALL of you – the warehouse/yard crew, the administrative personnel, the lads who lifted and shifted SO MUCH STUFF, Milan and Frank who are truly phenomenal workers and last but not least – yourself - as a highly professional, very customer-focused , knowledgeable, friendly and thoroughly efficient Service Provider, of Choice.
11 Sep 2012
jeffa2
Hi Alex,
Thanks for INS. Cert. Re the removal guys :- Herb, Justin & Vito they were just fantastic!! Very happy customer!
Please tell Toby they did an exceptional job today for us and we will
recommend Transcorp to our friends because of these guys and of course you as well Alex.
Many thanks, best regards, Jeff.
JJA.
08 Aug 2012
algattos2 from Yarraville
Transcorp Australia were champions! We had Lam and Manoli on the day and we couldn't have asked for more professional and courteous guys. The entire experience was amazing with the sales team and the operations manger keeping us in the loop throughout the whole experience. Highly recommend this great company who treat you like a person rather than just another number.
Also... for those looking for a moving company that doesn't smash the crap out of your stuff, and spends the time to literally wrap ALL your furniture with padding... this is the group. They clearly understand that doing good business means you stay in business!
22 Jun 2012
mannyt from Melbourne
2nd Time we have use Transcorp Removals and 2nd time we have been blown away. Great Service (and it rained all day) with Shane and Vito not damaging a thing. This company is the best Melbourne Removalist going around. I have told all my workmates to use them if moving house. First time reviewer but this company is worth the review.
16 Feb 2012
doctorn from Toorak
We moved house in Melbourne and because of our settlement time meant that we needed a furniture removalists that held the goods overnight and delivered it the next day. We have very expensive furniture and needed a removalists that had a lock up storage yard. Transcorp did and didn't have to double handle our goods. We got our goods re-delivered to the house a few days ago and everything went perfect and it only cost us an overnight hold charge (1 hr on truck). Great moving service by Transcorp. We are happy from the first phone call to the removal team. We are happy to write a nice comment and we have also let the Transcorp fleet manager know too. Thanks.
27 Dec 2011
roslynm1 from Elwood
moved from a 2 bedroom plus study double story townhouse in Prahran to a 3 bedroom single story home in Elwood. The service was excellent - from the friendly staff that took my inital inquiry through to the 2 drivers that came and helped us move. Not one item was scratched or damaged, they were very careful. Tyson (fleet manager) was especially fantastic. Highly recommend Transcorp to anyone.
20 Nov 2011
mandym7 from East Melbourne
Moving my families 3 bedroom house on Saturday. Simply put - Brilliant to see quality workmanship and professional from start to finish. Cost ended up being less then we thought. Never done a review before so I hope this reaches someone moving house around Melbourne.
28 Jul 2011
trevorb1 from Toorak
We had a quote that included a capped price. Hourly rate that wouldn't exceed hours promised. It was a win win situation and the team was very careful with our furniture. Thankyou so much to John and his team. Strongly recommed the removal company.
24 Jul 2011
adams16 from Melbourne
Excellent, polite and cheaper than others. The guys were so professional and never scratched a thing. Transcop has NO Depot charges so we tried them as we noticed it on their web site. Great decision and it saved us money....we need it all to pay off the new house. Definately recommend them so call them if you are moving house.
03 Apr 2011
maxym from East Melbourne
We were not sure if we should book a truck ourselves or book a furniture removalists but when we looked online we noticed different prices and so many companies. We decided to go with Transcorp Removals and Storage as they charged Door to Door and have won so many awards for their service. They are true to their word and the experience has been 10/10 so we have written this reference. Best decision to book a removalists rather than doing it by yourself. Ta maxy
20 Mar 2011
almostthere from Nunawading
We recently moved from Melbourne to Brisbane with this company. They came recommended by friends who had recently done the same move.
Their quote was competitive and comprehensive so we went ahead feeling confident in the service they would provide.
They turned up late (mid after noon as compared to early morning that we had been informed) and with only 1 man with the truck (not the two we had been quoted and paid for!) I had to help the driver which I was happy to do and we managed to get everything loaded by about 6.30pm. The driver informed us he would be in Brisbane in three days and headed off. We left that night and arrived in Brissy two days later.
The truck turned up after 4 days with not much of an explanation.
I rang and emailed regarding a refund for the second man that was quoted and paid for but have got absolutely nowhere. I'm wouldn't recommend them as we never received the service we paid for and have very little chance af ever seeing any refund
12 Jan 2011
jrbenn from Heathmont
We moved from Melbourne to Ballarat recently. These guys were great. Not a single thing was damaged or broken. They were happy for us to help load and unload to speed the job up. We had been given quotes from other companies where they were predicting that the move would take 2 days. These guys did it in 7 hours including the 2 hour drive. Well done!
27 Sep 2010
charshopper from Knoxfield
The guys were pretty funny and interesting. Their sense of humour made the stressful job of moving house better. They didn't muck us around and were great in letting us help to reduce their time on our job.
01 Jul 2010
sylviat from Ascot Vale
the guys were friendly, and efficient. they knew what they were doing, and helped make our move as stress free as possible. i would highly recommend them!