Hcp badge 2516748474340c1991053b98c26f5a1af5627cf8bd38d72176f5bb5693b414b0

Heirloom Body Care

100% of customers recommend Heirloom Body Care

Customer Reviews for:
Heirloom Body Care

18 Jan 2018
I regularly buy products from Heirloom and they are always fast and efficient! On the rare occasion that I have had an issue with a purchase I have always received excellent service. Keep up the good work!
09 Jan 2018
despinak280 from West End
What can I say, excellent service, price & product. Their customer service is exceptional with the fastest shipping!
19 Oct 2017
I’m so pleased that I chose to use Heirloom Body Care for my soap supplies. Their range of products is extensive and prices are very reasonable. Postage is reasonable and my package arrives promptly. 3 days to Queensland is so great. Products are packaged carefully so everything arrives in perfect condition. I have recommended Heirloom to my friends as I’m very satisfied with the three orders I have made. I will continue to order as my supplies run out.
31 Aug 2017
vanessa-p from Robertson
I'm so pleased I found this company! They stock and deliver a huge range of materials for creating your own skin care AND are very well priced AND have very fast delivery! Definitely *****
21 Aug 2017
Heirloom Body Care have great products at great prices and their postage is very reasonable. I have been purchasing from them for some time now and have always been very happy. Thank you Heirloom Body Care you are one of my favourite stores.
19 Jul 2017
Heirloom has never let us down. Fast service, super cheap shipping and a great range of raw materials for our small beauty product company. Never need to worry that we wont be able to fulfil our orders as Heirloom is always there. Much more efficient and less stressful than storing our own bulk goods. Thank you !!!
17 May 2017
I've bought products from Heirloom Body Care a few times now. Each and every time they are always efficient with their delivery and I receive my products wrapped up tightly a few days after ordering. The quality of always quite high and they are packaged well to assure there are no spillages or breakages in transit. My only criticism would be that you use a different tape to seal your jars. The brown tape is hard to remove completely and I'm not a fan of seeing my products with brown tape leftover on them. It's a mild disappointment, but something to perhaps look into? Otherwise, I'm happy to shop through this store again.
15 May 2017
I have used Heirloom Body Care for a few years now always with wonderful customer service and great pricing! They have grown their business amazingly over the years and I hope to do the same with mine using their products.
24 Mar 2017
michellem315 from Wallaga Lake
They were extremely helpful as I am attempting to make gel candles, gave me the information I needed, Super fast delivery and prices are fabulous. Will most definitely order from this business again. Kind regards Michelle
21 Mar 2017
Wow!! Excellent service yet again. Fast! Accurate! I really feel like I can rely on them to help me grow my business :)
15 Mar 2017
I have been purchasing products from Heirloom for more than a year now and am always impressed with both the quality and the customer service - excellent on both counts. Will certainly continue using them and thoroughly recommend them to anyone else.
12 Mar 2017
Fantastic business. Products are of good quality and very well priced. Customer service is absolutely first class as well. Would absolutely recommend them.
10 Mar 2017
I have purchased products from Heirloom Body Care for years now. Fantastic well priced products. Amazing customer service.
07 Mar 2017
I have dealt with Heirloom Body Care for a few years now both personally and professionally and have always found them to be a great resource with competitive prices and lovely products. Anytime I have needed to contact them they have been patient and supportive no matter how small the question may be. I especially love the option of postage offering a range of prices and estimated arrival times. Extremely helpful
23 Feb 2017
I love heirloom body care. Their products are amazing. They offer fast delivery and excellent service. The staff are very helpful.
26 Oct 2016
Bunny from Black Hill
I have dealt with Heirloom Body Care for many, many years and have watched them grow. They offer amazing phone customer service and an easy to use website, they have all my soap making needs and at such great prices. They send orders quickly and accurately and in recycled boxes which is great for the environment too - cannot recommend them highly enough - without them, I doubt my business would be where it is today.
23 Sep 2016
Love Heirloom and their products, always high quality and very well priced compared to other Australian bath/body suppliers. Local pickup saves me a ton of money in shipping and orders are always filled super fast!
13 Sep 2016
anitah247 from O'Sullivan Beach
I did all my ordering online , it was easy and my order come quick . Package was wrap very well. Thankyou Heirloom
23 Jul 2016
maelep from Ourimbah
The service from Kerry at Heirloom is always fantastic. My order is generally shipped the following day and arrives the next and Kerry always emailed me just to tell me its on its way. I always know I'm going to get fantastic service from Heirloom and not have to worry about where my order is. Keep up the great work!
29 Jan 2016
Heirloom staff are always helpful and friendly over the phone, shipping is extremely fast. Would definitely recommend ordering from them.
16 Dec 2015
MammaDuff from Killarney Vale
The service is fantastic! I've dealt with other suppliers and I always have to chase them up and chase my order. Not with Heirloom Body Care. They have been awesome. No enquiry too difficult or too small, their stock is great quality, great shipping rates. Couldn't be happier with the transaction or service.
19 Nov 2015
I have been using Heirloom for around 10 years now and I have always been treated like a VIP customer, fast and efficient service is why I keep using Heirloom Body Care and will continue to do so. Thanks Kerry for such great service and prices.
11 Nov 2015
kaylak872 from Sydney
Many businesses should be learning about customer service from this company. Quick shipping. Immaculate customer service and very knowledgeable. Their prices are extremely good and I have ordered from them repeatedly for all these reasons and more.
05 Sep 2015
rebeccam167 from Colyton
They helped me start my soap making. I Love their scents and they have ones that many other shops do not have. Great prices too.
10 Aug 2015
deidrem886 from Randwick
They sell beautiful candles here are really reasonable prices that easily promote relaxation
28 Jul 2015
skyec678 from Bradbury
This was my first time purchasing from Heirloom body care. Great customer service fast delievery. Will definitely be back to buy again
16 Jul 2015
littlemisscupcake from Newcastle
Quickest postage EVER. Lovely customer service. Really good prices. Wouldn't shop anywhere else :)
22 May 2015
Always have fast postage, quality products and helpful service. Great priced and an Australian company who prides itself on the 'old fashioned' service.
22 May 2015
I have place a few orders with Heirloom Body Care and have found the items, communication, delivery times and customer service to be fantastic. They have a great range of ingredients and products for soapers, candle makers, beauty products and the packaging to boot. I will definitely continue purchasing from them as long as I am creating my wares. Thankyou again Kerry and co at Heirloom Body Care keep up the high standard Lisa Lisa's Rustique Boutique Soaps, salts, bubbles and more
20 Feb 2015
luciaf from Sutherland
This was my first time use Heirloom Body Care. The range of products online is pretty impressive. I'd say they are a great source for good value bulk soap making supplies. Super fast delivery! Well packed too.
17 Feb 2015
nicoleh57 from Wilton
I have only ordered a couple of times and each time is great! Very easy to order and extremely fast delivery. I highly recommend Heirloom Body Care & I will continue to use them.
13 Feb 2015
MrLevy from Waitara
Awesome pricing, super fast delivery and really really helpful staff. Thank you for being awesome!
13 Dec 2014
Anonymous from Murwillumbah
Excellent service. From the minute the order is received Kerry keeps you updated on when it is posted and when to expect it. She goes the extra mile to give great customer service. Would recommend this business to other soap makers as the range of products is good and prices reasonable.
09 Dec 2014
Great website, easy to order and great service. I have found Heirloom Body Care to be very quick and efficient when I have needed help with products or questions.
23 Nov 2014
woni from Lurnea
Excellent communication and customer service, products were delivered next day. Very happy to recommend.
25 Oct 2014
emmaw42 from Woolooware
Excellent. Good prices and fast delivery thanks. I was very impressed and will use them in the future. They came recommended so it was good.
22 Oct 2014
erinp6 from Bangalee
Very happy with the products and service from Heirloom. Super fast shipping at very reasonable prices and great customer service. Highly recommend.
22 Oct 2014
Friendly and very helpful staff. very quick deliveries. I have always been happy with my orders and if something is faulty they have replaced it free of charge.
16 Oct 2014
tanyah17 from Oakhurst
Very efficient business to deal with. Very fast shipping. I will definitely be ordering more supplies from this company.
12 Sep 2014
annak29 from Arncliffe
They are so quick shipping and charge minimum amount of shipping fee. I like the quality of their soap and aroma oil. Just love it!!
11 Sep 2014
I order quite a bit from Heirloom. I always get wonderful, fast service. Shipping is fast and I'm always notified when my order is dispatched :)
03 Aug 2014
Anonymous from Red Cliffs
Heirloom Body Care provided a good service & prompt delivery, thank you, I look forward to ordering more products through this company
24 Jul 2014
Amazing service. Super fast postage. Very professional,and personable. Love the contact from the seller! Will be ordering lots lots more for sure.
19 Jul 2014
MelindaS from Nicholls
My orders are received within a few days of ordering and I have never had any issues with breakages or the quality of the products. Returns are no issues and credits are attended to immediately.
18 Jul 2014
Have used this company prompt service and very happy over all, Good to deal with on line and Helpful,, I recommend Heirloom body care thanks Kerry 😊 Organic Pleasures Neville
30 Jun 2014
stellaw5 from Murray Bridge
I'm new at soap making and Kerry is so helpful. Packages arrive smartly in no time at all. Products are great quality and prices.
26 Jun 2014
kerrim5 from Roseville
Professional service, extremely helpful. Delivered to my door extremely quickly. Couldn't have asked for better service. Big thanks
23 Jun 2014
Excellent quality products, great customer service, fast dispatch. I will continue to use this company on a regular basis.
20 Jun 2014
Beautiful products and service, i definitely would recommend them from first time soapers or candle makers to the more experienced.
28 Apr 2014
sonjal from Broke
Friendly service, amazingly fast postage and great prices. Would highly recommend. Have been buying off Kerry and her team for a few years now and never had any problems.
04 Apr 2014
sueg27 from Sanderston
Fantastic service from the staff at Heirloom Body care, fast and reliable postage service used. Always help if they can to assist your needs.
02 Apr 2014
nicoleiv from Varsity Lakes
I contacted Heirloom Body Care enquiring about their measuring glasses, they replied immediately providing me with a great bulk deal. Highly recommend.
23 Nov 2013
msgb from Milang
Kerry and Robyn (and anyone else I've forgotten!) are always professional, always helpful, always prompt with deliveries, and always on the ball. Heck, they even noticed when I'd spelled my own name wrong (was having a 'young' senior moment that day, what can I say?)! Can't complain about that :) Their prices are amongst THE most reasonable in the country - and that really can't be said about many suppliers. If all of my suppliers were half as friendly, half as helpful, and possessed just half the care factor of Heirloom Body Care, what a wonderful world this would be.
26 Aug 2013
hayleya7 from East Albury
Fast delivery, quality products.. I always check out their website prior to looking anywhere else!
13 Aug 2013
dannih from Port Macquarie
my sister started off buying from heirloom body until I had been given some as a present so I am now number 1 shopper and the fast delivery is great
20 Jul 2013
Not sure what to say here. My experience was good in purchasing from this company. I love purchasing online in any case.
16 Jul 2013
Opijatimk from Bendigo
I have been purchasing Heirloom wonderful products for a bit over 4 years I believe and I really like their service and the quality that they provide.
12 Jun 2013
carolb19 from Woonona East
I have been buying from Heirloom for approximately 8 yrs and I honestly can't fault their service and quality products.
22 May 2013
Dracco from Muswellbrook
Loved the products I purchased and shall purchase more, great value for money and availability excellent beautiful awesome
10 May 2013
janec26 from Gisborne
I have used Heirloom for a few years now, and they are one of my favourite suppliers. They will go out of their way to answer questions and help you. Their products are good value and they have no minimum order, which is great for the micro business person. They accept cheques and shipping is speedy - overall, a great, friendly company to work with!
08 May 2013
Anonymous from Atherton
always very happy with the service and products, Kerry is very helpful with my sometimes strange requests and she sends me exactly what I require.
03 May 2013
Anonymous from Maidstone
Extremely speedy, with super fast shipping. But your prices are a little bit expensive. And you don't have some products which I need. For the quality, I haven't used your products yet but I wish they will be great quality and low price.
20 Apr 2013
from Bidwill
A very speedy and efficient service,that i know i can place an order and receive my supplies quickly. Would highly recommend this business, i also found web page easy to use and have used several recipes that been great.
18 Apr 2013
pennyalford from Mullalyup
Excellent fast service. Great Quality essential oils. Enjoyed my experience shopping with Heirloom Body Care.
09 Apr 2013
dididoo from Park Ridge
I have purchased from this company several times now and their service is excellent great products great range and its delivered and at my door within 24 to 48 hours. highly recommend this business.
03 Apr 2013
fantastic service and super friendly staff keep up the good work ,from satisfied customer.i asked questions regards to soap making ,staff knowledgable anwered me straight away also gave a heplful tip,thanks so much
24 Jan 2013
felicityp66 from Heatherton
New to Heirloom Body Care, was "googling" Soap making kits and found them. Ordered my kit and was kept updated with my order progress. Received my kit today, only 3 days from original order and cannot wait to try my hand at soap making. Great Service and range of products to choose from. Thanks.
23 Jan 2013
jane22 from Bullaburra
Have been ordering from tem for years now, and cannot fault them, have never come across a business that gets orders out as fast as they do !! Their staff are always helpful and very friendly. Highly recommend
20 Jan 2013
helenh25 from Bligh Park
Kerry was a wonderful help as I'm new to soap/candle/makeup creation and have found some harder to get items in her store. Very reasonably priced items and very close to home so pick up was easy. Emails were also answered promptly and happily. After talking with Kerry am now considering creating my own lotions once I get the hang of soaps and candles. Love Heirloom Body Care and will definitely stay a customer for a long time. Fabulous experience allround. Definitely recommend to everyone.
14 Dec 2012
threeroses from Jamisontown
Very efficient service. Staff are lovely. You have many delivery options, including pick up. The range of products is fantastic. I have found many hard to find items from Heirloom at reasonable prices. It is such a pleasure to purchase from them as it is so fuss free.
21 Oct 2012
paulinem9 from Ayr
Website is easy to use and contains a wide variety of products. Responses to shipping estimates are fast and they aim to provide you with the most economical, reliable and fastest delivery service available. Prices are very competitive and product quality is very good. Fast and efficient service!
25 Sep 2012
lukes7 from Kotara South
The service is very good and the product range is very large. They stock most products and are very competitive with their prices. I really recommend you try it out! You wont regret it!
17 Sep 2012
Their online store was easy to use prices are great ..I found what I was looking for fast was able to see every thing I was getting for my money upfront ..From clicking buy to paying and receiving my purchase was fast easy and my item was well packed and arrived safe and fast ....Am looking forward to many more fun buys from them :)
14 Sep 2012
darleneb1 from Tingha
They are super fast in replying and postage. Unbelievable and always have what you want in stock and excellent prices compared to other companys offering the same goods.
09 Sep 2012
wendym17 from Lymwood
easy ordering online, great website, good value for money, some products required were unavailable. I will continue to buy from Heirloom.
27 Aug 2012
chantaleb from Grange
I have been a customer of Heirloom Body care for many years now and I must say that in an age where quality service , attention to detail has bee lacking, they have always be of a superior standrad, their products and services, their one on one human contact, so much nicer than talking to a recorded voice! I cannot recommend highly enough Heirloom body care and recommend those buisnesses who have not tried their prouducts and services to give them a call.
17 Aug 2012
Anonymous from Jeparit
Always receive my order within a few days. Postage is cheap too! Can't fault them. Have been a customer for years.
15 Aug 2012
KC1 from Wheelers Hill
I always go to Heirloom when I need to buy small plastic bottles for oil for my baby massage classes. Kerry's service is excellent, the bottles are perfect, and they have the best prices I could find!
09 Aug 2012
janeb65au from Glenvale
Excellent customer service, fantastic supplies, highly recommended for anyone wanting to make their own candles, soaps and body products.
07 Aug 2012
Anonymous from Parramatta
Wow...what more can I say, just perfect, beautiful products, fantastic service, fully recommend, you will not be disappointed.
02 Aug 2012
victoriag3 from Wyndham Vale
This website is great, a vast amount of products, easy to search for items and Kerry was fast in responding to questions I had and let me know when the package was going to be sent. It arrived in Melbourne 1 day after postage. This will be my new go-to site for base beauty products :)
29 Jul 2012
clotildeh from Dulwich Hill
I made my first order on a sunday night and got it delivered first thing on the next tuesday morning around 8:30am! I couldn't believe it! The products are amazing and very cheap. I wish they had more essential oils though but I'm sure it's just a matter of time! The one thing I would suggest though is to label vegan/vegetarian products. A lot of us decide to start making our own cosmetics because of the cruelty free and animal products free reason and I believe it would be helpful to have the products labeled :)
29 Jul 2012
Bumbleb33 from Safety Beach
Ordered products on a Friday and they were delivered by Tuesday. Will definitely continue to order from you!!!
27 Jul 2012
Anonymous from Bowral
Fast efficient service. Good variety of products. Can Always find something on the site of interest, and know I'll find what I'm looking for at Heirloom when other sites don't have it. Thanks.
26 Jul 2012
angeb3 from Berri
The staff are friendly and helpful and give great advice. The service is second to none and the products are exceptional quality. Highly recommend this company.
23 Jul 2012
Anonymous from Brooklyn
GREAT SHIPPING! the products exceeded what i thought. I loved the service, how easy it was to shop and the quality! I'm definitely sticking forever to heirloom body care to buy my products.
18 Jul 2012
jesterb from Katoomba
Heirlooms service is great & delivery was as fast as lightning. I'll definitely be ordering from them again. Many thanks.
17 Jul 2012
sharlenel from Gumdale
Heirloom Body Care cares about the cost of living and will source the cheapest option for your delivery from them and let's you know. The lady I spoke to was polite and even had time for a quick chat about the weather, she made me feel like they wanted me to feel comfortable with them and she put me at ease straight away. I have no problems buying from them again in fact I am going to find out what other things they sell that I didn't get a chance to look at this time and I will be telling everybody I know what a great and friendly business they are. Great going Heirloom keep up the good work.
15 Jul 2012
angef1 from Nowra Hill
Very easy purchase of product. Website was informative and easily found. Making my own lipbalm and searching for tubes was how I found Heirloom Body Care site and they had everything I needed including the winding tubes, base and flavours. I am really happy to recommend them and will use them again. Excellent quick service and I could pay by direct debit, package was in my regional PO Box within two days. The products are exactly what I was looking for too. Really great purchasing experience.
13 Jul 2012
carolav from Cooma
I received a few orders from Heirloom Body Care and my experience with them has been excellent. They offer quick and reliable service, good products and their pricing is competative. Emails are answered promptly and their order process turnaround time is quick. I would recommend them as a wholesale supplier to anyone wanting great service and good products.
09 Jul 2012
gayleb from Bentleigh East
I have dealt with Heirloom Body Care on several occasions. I love their products and they arrive very quickly. I also love that they reuse packaging wherever possible.
07 Jul 2012
dianad7 from Templestowe Lower
Great Company to deal with, delivered products within 3 days. Have dealt with Heirloom in the past and the quality of their products is extremely good. I make my own soaps and skin care creams so I need good quality oils etc. and that is what they delivered.
22 Jun 2012
Anonymous from Wentworth Falls
Excellent fast and efficient service , 2 day turn around delivery by Australia Post.I would be more than happy to recomend them to anyone!!!
22 Jun 2012
brooket4 from Minnie Water
An absolute pleasure to deal with and the products are just amazing and such good quality. Have saved this business to my favourites and will be using it from now on to purchase from.
18 Jun 2012
jessicar11 from Forrestfield
They have a good variety of hobby products, they are always prompt and reliable in their contact.
16 Jun 2012
belindao2 from Ainslie
Happy with the service and the products and priced well and posted quickly hope to do bussiness again
14 Jun 2012
Anonymous from Branxton
Great website with a huge range of products to choose from at great prices. Most of the time have what I need. Delivery is always fast and my orders packed well. Always get kept in the look as to where my order is and the delivery process. Very comfortable, and satisfied customer.
05 Jun 2012
christinev1 from Croydon Park
We always get our orders shipped immediately, Best prices and cheap postage. Kerry is a very friendly and helpful lady. would recommend to buy from this business to anyone.
03 Jun 2012
Brewing from Brisbane
I have bought from Heirloom a few times before and have been impressed by their website, which has an extensive range of goods available in one place. Friendly and efficient service & the (Interstate) package delivered within 3 days. Fantastic
31 May 2012
hfcc from Malvern East
Rang me to discuss selected delivery method and suggested least expensive method with a good standard of service. I was able to add extra item to my order so easily. The delivery came within 48hours. Overall very impressed.
24 May 2012
trinae from Mitchell Park
really good website . i like the recipes and the make it yourself kits. i have make bath bombs . lipstick and lip balm. great and easy.they have all the raw products that you need to make any home recipes . and are quick delivery . good prices too.
23 May 2012
margaretk5 from Mulgoa
First purchase from Heirloom Body Care. Pleasant to deal with. Fast, friendly efficient service and a good range to choose from Happy to recommend this local business
23 May 2012
lindas27 from Glass House Mountains
Wonderful fast friendly service and great communication. Great products.Love the ugly soap. I would recommend Heirloom Body Care to all.
20 May 2012
adelaidec from Epping
Nice quality products although I think they are a bit overpriced. Service is fast and efficient and would purchase only on sale.
18 May 2012
annas29 from Risdon Vale
Excellent products I have been using for at least 10 years now. Fast service on their website and fast postage .
03 May 2012
ErnieG from Belgrave
We have ordered aromatherapy supplies a number of times from Kerry and all the products are of a high quality. I rate the service as excellent since a late addition to an order was no hassle and once a mistake was made but very promptly corrected. No doubt we'll continue to do business in future and I do recommend them.
18 Apr 2012
carolinek7 from St Clair
Great website makes browsing and shopping easy. Very happy with my products which arrived within a few days. Have since compared prices to other sites and keep coming back to heirloom for best price. Putting in my next order soon.
16 Apr 2012
I am extremely happy with the service, products and friendly staff at Heirloom Body Care. I have never had any problems with my order and would recommend them to anyone... very happy thanks !!
11 Apr 2012
suzanneh8 from Avalon
Each purchase has been fast and efficient, I usually receive the order within 48 hours. They have a really good stock range and their pricing is competitive. Freight is good value also. I definitely recommend this company.
10 Apr 2012
janinel1 from Korumburra
Great communication, more than willing to answer questions and extremely quick at answering emails. I ordered from Heirloom Body Care on a Monday and my package was here 3 days later so extremely quick postage. I would highly recommend this business to anyone.
03 Apr 2012
elizabeth46 from Roma
The delivery was extremely prompt and I am very happy with the products. I certainly will be shopping there again.
01 Apr 2012
tanjat from Elizabeth North
Kerry is very helpful with product information and the delivery is very quick. I would recommend them to anybody
07 Mar 2012
benz2 from Grange
Excellent service, prompt fast delivery, absolutely no hassles
06 Mar 2012
carmell2 from Silkstone
Extremely efficient & timely service. Mistakes quickly rectified. And yes we are all human, so at times mistakes are made but the service is fast and friendly and on the whole mistakes are rare. Product prices are good as is the quality.
03 Mar 2012
Anonymous from Proston
Kerry is always very helpful and courteous. Replies and service from Heirloom is always efficient and very prompt
29 Feb 2012
lorraineb7 from Glenorchy
I have been dealing with Heirloom Body Care for some years now, and I have always had excellent service. My business is in Tasmania and postage has always be fast and reliable. As for their products they have always been of a high standard, which is what I look for in the oils, butters etc that I use. I have never had to return any thing I have purchased. Their prices are very reasonable and quite often cheaper than other places. I also like the fact that when buying in bulk you get a discounted price (wholesale). I am sure they will continue to give fantastic service. I highly recommend Heirloom Body Care to people who often ask about where they can purchase different oils, containers etc. Wish you a good year and many more.
24 Feb 2012
Samana from Paddington
Was a great price, processed delivered so quickly! The lip balm base is great, feels great to wear and blends so easily with other products.
20 Feb 2012
Fantastic ladies to deal with, always very helpful, highly recommend, fast postage, great product
17 Feb 2012
rebeccaa13 from Lithgow
excellent customer service, I changed my order at the last minute and the girls went straight to work altering the order and getting it to me before I could even say 'thankyou"! Best prices and range too.
16 Feb 2012
gonewalkabout1 from Young
Would recommend for access to soap making supplies to be delivered within a reasonable time frame.
12 Feb 2012
kymd3 from Corrimal
Awesome!!! Fast delivery and great friendly service. I will definately continue to purchase my soap making supplies from the girls at Heirloom Body Care
01 Feb 2012
ruthe1 from Tallai
If you're after packaging these guys are second to none, they have good quality ingredients at a reasonable price. I have reccommended them to some friends.
01 Feb 2012
Dragonkaz1 from Murray Bridge East
Great products and a fast delivery. A good variety of products for soap makers. Heirloom's website is easy you navigate and there is soooooooooooooo much to look at.
31 Jan 2012
rebeccaa12 from Winston Hills
This site is amazing. The range of products are fantastic, of very high quality, quickly delivered and very reasonably priced. I am so glad I found this site, and will definately be a repeat buyer. I recommend this site highly to anyone who cares for their health, nature and a great bargain!
24 Jan 2012
traceyw9 from Stanwell Park
easy to use but was a little concerned what the freight cost was going to be .I also ordered bottles and they could have used a bit more packing as they were rattling when i was opening the box.None were broken though
24 Jan 2012
tanyas8 from Gordon
Bought 10 amber dropper bottles and I was contacted for posting method before being invoiced (as per my request). Communications were prompt and clear. 3 bottles were smashed inside box and Kerry promptly sent their replacement with no fuss. Great personal service !
24 Jan 2012
philippah1 from Yamba
The service is SO prompt and speedy. The products are excellent and there is a very wide range to choose from. I appreciate the environmentally friendly and reused packaging to ship my orders. Couldn't recommend them more highly.
23 Jan 2012
marionb4 from Lower Chittering
Every inquiry and order is dealt with speedily and professionally. Fabulous items, great quality and first class service. I recommend this business highly!
19 Jan 2012
mariea6 from Dapto
I've been a customer for a little while, and every order is delivered fast, and the quality of everything I've purchased is outstanding. I would recommend them highly.
17 Jan 2012
heatherd5 from Orange
I found a product which this business stocked that I had trouble finding elsewhere. The service I received was very polite, prompt and I am very happy with the product and the cost. The items were packaged very carefully which was very much appreciated. Thank you!
17 Jan 2012
loris1 from Parkes
just fantastic!! great quality product and very affordable. For a small business owner, who is just starting out i cant recommend heirloom strongly enough. Thankyou, for your Great service and support. Lori Shea @ Honeyflower & Shea.
15 Dec 2011
nzgirl04 from Wavell Heights
What a beautiful shop!!! There are so many things I want to buy it's not funny :-) I have made a couple of orders before and everything ran smoothly. If I needed to ask any questions about the products or my order, replies were always received quickly. Products are posted out in a timely manner also. If you want to make your own cosmetics or toiletries etc, this is the place to go :-)
01 Dec 2011
Anonymous from Hampton
Excellent service - prompt reply to query about postage - door to door delivery cheaper than Australia Post - Very highly recommended - Product as described
21 Nov 2011
jeanninep from Wolffdene
Very helpful - fast, efficient service. Carries a great range of products. Would definitely recommend them.
15 Nov 2011
aerobics from MALAK
Excellent service, always get products posted, and they take good care of all merchandise. Have been buying from them for years, and would recommend them to anyone.
14 Nov 2011
rebecca25 from Coombabah
Super fast delivery, so friendly and helpful customer service- ive always loved the products, theyre really high quality and such great value! Highly recommend them-
10 Nov 2011
jess12162121 from Bass Hill
Fabulous & hassle free service, super fast postage and well packaged. Products are great and very accurately described which makes it so easy to pick & choose exactly what you need.
08 Nov 2011
jillm9 from Point Clare
Fabulous service, fast postage and well packaged. Products are lovely, accurately described and really great communication. So lovely to deal with.
06 Nov 2011
Kerry and the team at Heirloom are amazing, so lovely to dealwith, always pleasant to speak to, very well educated about their products, fast postage, never had a damaged item! I wouldnt shop anywhere else!!
27 Oct 2011
suet14 from Cookamidgera
I always get very rapid delivery, well packed, great product and excellent communication.You know exactly when the order is filled and when it is posted. I would recommend them to one and all.
27 Oct 2011
susanb26 from Empire Vale
Always excellent,my order always arrives within a short space of tine and the products are always as described on the website.
17 Oct 2011
Me4U from Coffs Harbour
If you need essential oils, body care lotions and potions, this is the place! Prices are very competitive, and the service is speedy. I've purchased from Kerry a few times, and it's always been a pleasant and enjoyable experience. Especially when the goods arrive so soon after the order's processed.
12 Oct 2011
gails7 from Singleton
Excellent service. Parcels sent right away. Have always delivered a great service. Always a prompt reply with my orders. Would definately recommend them to everyone. I will continue to use them in the future.
05 Oct 2011
kunikow from Middle Park
Always great service and fast delivery! I really recommend Heirloom Body Care to all of natural and handmade lovers. Thanks, Kerry.
16 Sep 2011
sarajanel from Downer
Amazing service. Was impressed buy the whole shopping experience and would recommend Heirloom Body Care to everyone.
16 Sep 2011
bevg from Mount Waverley
Excellent service and fast delivery. Ordered on Tuesday afternoon and goods arrived first thing friday morning. Everything as good as I had hoped for. I live in Victoria and supplier is in NSW and that is faster than I have experienced from other suppliers in the past.
15 Sep 2011
michaelb32 from Hallett Cove
I placed two recent consecutive orders and both were processed professionally and timely. They both arrived quickly and were extremely well packaged which I appreciated given the fragile nature of the goods. I was happy with the pricing. One hundred percent satisifed and highly recommend Heirloom Body Care.
05 Sep 2011
Anonymous from Sunshine
Great service! Thank you Kerry for the quick dispatch! I really appreciate it! I will definitely order again.
25 Aug 2011
marcp from Hillarys
excellent service and very helpful comments. They are conscientious when choosing method of postage.
24 Aug 2011
siobhans3 from Warrnambool
I've ordered from Heirloom twice and both times have received prompt delivery and good communication. Their prices are very reasonable and postage is fair. I would definitely order again!
22 Aug 2011
milly2u from Rivervale
I love the personal touch that Kerry gives her customers. She makes shopping with her a good experience. I highly recommend her as she has great value for money products.
18 Aug 2011
Anonymous from Mount Waverley
I recently purchased some bottles from Heirloom Body Care. They were well priced and arrived promptly.
18 Aug 2011
Anonymous from St Clair
I am a repeat customer, exceptional service every time! Fast delivery and expert knowledge. Thanks!
17 Aug 2011
lisas44 from Blackheath
So glad I heard about this store. Great website, easy ordering and best of all products arrived the very next day! No hesitation in recommending site and products to others. Lisa
12 Aug 2011
amandab29 from Horsley Park
I was very happy with the service, and pleased that I could actually pick up the phone and speak to somebody straight away. I got all the information I needed without going back and forwards with emails. It added that personal touch that we miss out on with on line purchases. The website was very easy to navigate with a great selection and even some great sale items. The recipe section is also a great help which I will be taking advantage of. Postage is very reasonable and arrives quickly. Thank you :]
12 Aug 2011
mcshanno from Macleay Island
I cannot fault the lovely ladies at Heirloom!! The service is excellent...the range of products is excellent....the very quick delivery of my orders is excellent!! I make candles as a hobby and for years, have been unable to purchase the supplies I need at any craft supply shop locally (in Brisbane). Then I discovered Heirloom on the web and haven't looked back. They have everything I need, at affordable prices, and I have my orders at my door within 24 hours!! It's wonderful!! Thanks girls!!
05 Aug 2011
frang2 from Raceview
Very easy to shop, great products, cheap postage, easy to use site. Delivery super quick, all items extremely well packaged. Definitely will be going back for more.
03 Aug 2011
incenseandcrystalsa from Campbelltown
We're on-line retailers too;so we know how competitive an industry it can be! We also understand the work involved in setting up a venture that services and pleases all it's customers.We 'shopped around' for a few items and paid around 10% than the 'cheapest we could find';and guess what? We got 110% satisfaction in all areas.Top Marks and 5 stars! We're going to order a lot more from you directly.Why? Because from what we see (and hear) you actually do care about what your selling;and who your selling it to. Proper branding is worth the extra effort,and does register in this customers mind for future purchases.The entire purchase was enough to make 10 sets of fragrant/coloured melts;including post-and heaps of wax for the next project.Our retail saving was over $50!! for choosing to make it ourselves.Don't umm and aaahh about buying from this supplier,just get to it!
31 Jul 2011
punkchild from Doncaster East
Excellent service, price and products. Delivery is always super quick. It's been a pleasure doing business over the past few years and thank you for helping provide wonderful products to make my skin care creations. Keep up the good work and look forward to purchasing more goodies in the future
25 Jul 2011
deb25 from Keysbrook
excellent service, wonderful quality products. I received a parcel today and one bottle of EO was broken I let them know and they are going to replace it, which I didnt expect, I highly recommend Heirloom.
23 Jul 2011
heleno5 from South Melbourne
I use Heirloombodycare products to make natural soap,lipbalm and handcreams. I purchase online and the goods are received within the stated time. THe very first order was damaged and Heirloom replaced the order at no cost and promptly. The goods are of high quality and competitively priced. I recommend this company to others.
23 Jul 2011
shanem9 from Hillbank
As a small business, I am a regular buyer of packaging and these are the best to deal with. They are always prompt with delivery and go out of their way to help with any enquiry I have ever had. They are very helpful over the phone or via email. I cant fault their service and products in any way. Thanks Kerry and all at Heirloom
22 Jul 2011
fionao2 from Docklands
ALWAYS excellent service! Very helpful either over the phone or on-line ordering is very easy. Orders are processed and despatched very quickly and generally arrive the next day. Product quality is excellent and pricing is very fair. They very much look after the 'smaller business' operators which is hard to find these days. I highly recommend Heirloom Body Care to anyone who is dabbling from hobby level through to small business. Thanks Kerry and team!!
20 Jul 2011
ArmandaP from Brunswick
The staff at Heirloom Body Care are so friendly, and provide a pleasant customer service experience. They provide super fast processing, and the option to choose from various types of shipping methods. They also have an option for the business to choose the most economical form of delivery for you. Overall, I have had a great experience and will definitely be purchasing Heirloom Body Care products again in the future!
18 Jul 2011
suel10 from Proston
Kerry was very helpful with her product information and responded to email very fast and efficiently
13 Jul 2011
roset2 from Brisbane
Excellent Service and Range of Products. Very Good prices. Packaging was very professional. Will keep shopping with Heirloom in the future and will highly recommend Heirloom to others.
06 Jul 2011
marisc from Oatley
I ordered on line, received the goods in quick time and good order. I have dealt with Heirloom before and have always found very consistent good service.
01 Jul 2011
judyb14 from Mudgeeraba
As always a pleasure to order & receive the products! The process is easy & quick, you always get a little extra, which is nice as well.
25 Jun 2011
kazr2 from Tucabia
★´¯`*•.¸ .★.¸.•*´¯` EXCELLENT PRODUCTS & SERVICE ´¯`*•.¸ .★. ¸.•*´¯`★ Kerry at Heirloom sells Quality Soap Making Supplies, Fast & Friendly Service
22 Jun 2011
ellebelle from Vincentia
I am completely happy with all the products iv'e received so far, speedy delivery and everything always in stock, love the recipes as well!
18 Jun 2011
cristiew from Mentone
I just love the amazing soap colours that I can buy and how quickly I receive them. This time I especially loved the new soap fragrance cupcakes clementine. I completely recommend this company for all your soap and body care supplies.
17 Jun 2011
tulan5 from Dora Creek
Delivery is super fast. Products always packed well and as ordered. Good value for money. Couldn't be happier.
15 Jun 2011
kalindic from Prospect
Whenever I call,I am attended immediately.Service is excellent, prices are very compatible. I am thoroughly satisfied with the company and I don't go anywhere else for my needs of raw materials for my business
15 Jun 2011
annettee2 from Ballarat
Excellent communication quick delivery great company to deal with always obliging respond quickly to messages products very good
11 Jun 2011
marias11 from Hoppers Crossing
Great products on offer and at a great price compared to other aromatherapy organisations I have dealt with. Customer service is also outstanding.
09 Jun 2011
Anonymous from Moyston
Have been marvelous to deal with for many years now. Website easy to navigate and order from. Delivery is prompt and reliable. Products are of high quality.
08 Jun 2011
patm7 from Mittagong
I paid for the goods yesterday, today it arrived.What more could I ask for. Thank you Kerry. I will get much more from them thats for sure.
08 Jun 2011
adrianv from Bargo
the epsom salt was delivered quickly and the postage reasonable. Will use Heirloom bodycare again
07 Jun 2011
lesleighb from Quilpie
I simply could not find any other business who would sell these products on-line. From soap and candle base products to essential oils at resonable prices, i have shopped with Heirloom many times!
04 Jun 2011
from Parkes
So delighted with service, price and products. I have just started the art of soap making and heirloom body care have the best priced items around.Great info on web site even the books recommended are a fab choice eg-Anne L. Watson (soap making). Ill be a regular customer from this point on, Thanks for having a great business
02 Jun 2011
Roslyn from Hendra
This has been my first purchase from Heirloom Body Care. the experience has been all good..... quality products, exceptional service and speedy delivery... I will definitely be making further purchases
01 Jun 2011
lindaw7 from Ashmore
Wonderful products and the website is so helpful for people learning the craft of soap-making. Excellent delivery of orders - so quick. Completely satisfied with every aspect of this business's service and products.
31 May 2011
SkyeS from Hunters Hill
I have been a customer of Heirloom for over 7 years and have found them to have a good range of products at competitive prices. Best of all is the great customer service - fast, friendly and mistake free. Very important when I have an urgent order to fill and I am short a key ingredient, I can order one morning and have on my doorstep first thing the next day
17 May 2011
Siameezer from Bentleigh
I have been a customer of Heirloom for a few years now and although I am only a small home-based crafter they treat me with the same care and professionalism they would if I was the biggest corporate client they had. Kerry is a dream to communicate with ... always willing to help out and suggest products and get in new products for you. Their soy wax is the ONLY wax I will use now as it is far superior to anything else on the market. Their turnaround time is excellent and my orders have always been timely and well-packaged.
16 May 2011
Anonymous from Blacktown
I have been buying my products from Heirloom for a couple of years now. The service is always fantastic and the products excellant
16 May 2011
Bernadetter from Warrandyte
Fantastic product, wonderful service.I would strongly recommend Heirloom to anyone wanting to make their own soaps candles ect. Bernadette
13 May 2011
Anonymous from Chelsea
First time buyer. I found their prices the best locally and was surprised when the service and product was of a very high standard.
12 May 2011
Always friendly and efficient.
11 May 2011
reneek6 from Collaroy
Have dealt with Heirloom Body Care for several years and have found them excellent in every department, speed of delivery, quality of the goods ordered, etc. I highly recommend them.
11 May 2011
cheralb from Toormina
heirloom body care is great. they have a fantastic array of products that i use for my business. great service and very friendly. i also like that they are environmentally conscious and use recycled packaging.
11 May 2011
andrewa5 from Greystanes
Over the past few years I have been a customer of Heirloom Bodycare and I've always found the staff and owners to be very friendly, helpful and excellent in customer service. This is good old fashioned customer service the way it used to be! If you want competitive prices - better than the competitors - there's nowhere else to go but Heirloom. Extensive range of products, and always something new.
07 May 2011
tanyac9 from Bonnells Bay
Kerry is always prompt with delivery and everything is very well packed. Heirloom's range is very good for my purposes (being a soaper) and the quality is always of a high standard. Love them and would recommend them to anyone :)
02 May 2011
sharon8 from North Richmond
I have been a happy customer of Heirloom for 4 1/2 years and i must say i have always been very happy with all aspects of my countless transactions. Even items that are cheaper elsewhere i will still buy from Heirloom as i know i will receive the correct item and in good condition. They really do respect their customers and treat them very well. I highly recommend this business to all, you will not be disappointed !
29 Apr 2011
louised8 from Booral
Wow, these guys are great! Really good range and prices, extremely friendly and helpful staff and easy and fast transactions. Couldn't ask for more really = I am one happy customer will highly recommend this company to anyone willing to listen. A+++
20 Apr 2011
erinn2 from Bondi Beach
I have been dealing with Kerry for years, and I have to say she's one of the best. Orders are shipped at lightning fast speed, and she has great business ethics. I will always continue to do business with Heirloom Body Care.
14 Apr 2011
As Always, the service is above average, and they have fantastic work ethics. I highly recommend them to everyone, and when I have a soap class, they are my first references for supplies. I couldn't rate them any higher than I already do, they qualify for an 11 out of 10 :D I love old fashioned service, and this team has that, fast friendly and respectably priced! What more can I say!
14 Apr 2011
Have made several purchases and highly recommend this business at the Down To Earth Forums ...I love the fact that Kerry rounds down the amount ...who does that these days lol
14 Apr 2011
Wendy-B from Crib Point
As a soap maker, I have been dealing with Kerry at Heirloom for several months.. awesome customer service and product knowledge, great products, orders quick to be posted. I can't fault them. I will definitely continue to use this company and highly recommend them.
07 Jul 2010
kylief2 from Albury
Great products and VERY reasonably priced. Thank you Heirloom!!!!!!! The products are gorgeously fresh and smell so good. The people I make products for using Heirloom materials also love the products.
25 Feb 2010
Pepi from Sydney
Lovely customer service, with great products and exceptional prices. Love the bulk discounts and the great communication. Packages are sent securely and products arrive safely and in perfect condition.
05 Jul 2009
Lozzeroonii from Llandilo
The women there were very helpful with everything. I found they had almost everything i was after. I will definitely be using this supplier again next time I need body care products.
Penrith, NSW, 2750
Tel: 0247222123

ABOUT Word of Mouth

Word of Mouth is Australia's No. 1 business reviews website. It's the best way to find out what businesses are really like before you use them. All reviews are from real customers (we have several ways of checking), giving consumers a clear understanding of the business' track record.

Businesses on the Happy Customers Program actively encourage transparent feedback and you can be sure you're choosing a business that makes customer service a priority.


Want a page like this? If your business provides good service, the Happy Customers Program can build trust and increase sales.

Find out more