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Gary Renouf Plumbing

5/5 RATING BASED ON 347 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Gary Renouf Plumbing

Customer Reviews for:
Gary Renouf Plumbing

19 Mar 2024
georgeo367
I recommend Gary Renouf Plumbing for a blocked drain. I've had a recurring problem with my sewer line outside the house and finally it blocked and overflowed. They got it working again the same day.
26 Feb 2024
pamw539 from Lane Cove
Thank you to Gary and Grant from Gary Renouf Plumbing who came to attend our very urgent burst water pipe on the water meter. Called Friday afternoon and he had it fixed for the weekend. Can't thank Gary Renouf Plumbing enough for their prompt service.
08 Oct 2023
shookj
Best Plumbing service . Happy woth their results.
07 Oct 2023
williama213
Great customer support. Always reached before appointment time. Good manners . Whole team is great.
06 Oct 2023
21ccead7 from Gladesville
Gary did plumbing work in my new home. I was a good day and good decision to hire him for all of the plumbing work.
04 Oct 2023
mikel538 from Gladesville
The services offered by Gary Renouf Plumbing really amazed me. They responded quickly to a complicated drainage problem on my property. They stand out due to their persistence and attention to detail.
27 Sep 2023
ronb939
Everything was perfectly done by team. Great customer service!
18 Sep 2023
rogers490
Our hot water tank replacement was completed with incredibly quick service. It was a delight to have Oscar and Chris at the house and they did a great job. I enthusiastically endorse and would gladly call Gary Renouf Plumbing once more.
04 Jul 2023
214d474a from North Parramatta
Gary came and fixed the shower tap that kept running causing the hot water to run cold. It was fixed and hot again two hours after calling. Great service from this tradie
29 Jun 2023
aaronb286 from Ermington
Amazing and trustworthy service. Gary came out quickly to fix my running toilet. He was kind, knowledgeable, and quickly resolved our issue.We also had a blocked drain that kept recurring, so he scheduled an inspection camera to help decide a long-term solution.I recommend Gary Renouf Plumbing for their good customer service.
20 Jun 2023
damonh219
Oscar and Toby were awesome. Polite and price-friendly. Thank you so much for your help. I could not have asked for better plumbers. 5 stars to both of you
05 Jun 2023
evelynb957 from Denistone East
I am very impressed with the work that the boys form Gary Renouf Plumbing performed. I had called them for a noisy water pipe but ended up having them fix a range of other issues whilst they were here. All repairs 100%.
12 May 2023
marieg30 from Parramatta
Gary is a lifesaver. Got an urgent water leak fixed before I was going away for the weekend. I'm grateful for the prompt service and recommend Gary Renouf Plumbing.
11 May 2023
georgea265 from Ryde
We have been using Gary Renouf Plumbing for the past four or five years and we are always satisfied with their services. They are always friendly and helpful and have very moderate charges for their work
13 Apr 2023
karina587 from Ryde
I would recommend Gary Renouf Plumbing. We had a burst pipe under the house. They came the day I phoned. It wasn’t a 10 min quick fix but they kept me up to date with all their progress and the job was done that day. I will be passing their details on to anyone that needs plumbing services. Thanks Craig, Oscar, Chelsea and the team at Gary Renouf Plumbing
22 Dec 2022
sungn
A long time customer here. Yet again I find the need for a reliable plumber after we cause a leak in the garden pipe. Gary Renouf Plumbing fixed it the same day even in a busy xmas time. Thank you.
07 Dec 2022
soodis from Parramatta
Our home suffered water damage in several places. Oscar knew exactly where the leak was coming from and found it instantly. He took the time to thoroughly explain everything to me how we could fix the problem with the least amount of trouble and price. If we run into any other plumbing problems, we'll give him a call again.
06 Dec 2022
thelss from Gladesville
With Gary Renouf Plumbing, I had a wonderful experience. Excellent communication.  The plumber Chelsea who installed the tap was professional, as were their customer service representatives. They were prompt in their arrival and, most significantly, their charges were incredibly reasonable. I definitely recommend using them if you need a plumber.
28 Nov 2022
christineh252 from East Ryde
Grant was incredibly punctual and professional. Great outcome!
25 Nov 2022
dalmas from Ryde
The team at Gary Renouf Plumbing performed a fantastic job of locating and repairing a tiny rupture in our hot water line underneath the verandah. They also fixed a broken roof tile and updated our water filter system. Excellent work in all three cases, with quick and effective service.
22 Nov 2022
jessew886 from Parramatta
I would recommend Gary Renouf Plumbing. They fitted into my schedule and did a good honest job. Thank you so much.
17 Nov 2022
ivanm448
We had an emergency with burst hot water heater. A google search recommended Gary Renouf Plumbers which came out and gave me a free quote for a new heater and another for an upgrade unit. We took the upgrade as it wasn't much more. They had it all installed in less than 2 hours. I highly recommend Gary Renouf
15 Nov 2022
joshw887 from Rydalmere
Gary provided an excellent service with a swift response time. He located and repaired a broken and leaking pipe. It wasn’t an easy find and he kept me informed on the progress along the way. A really friendly bloke that inspires confidence and you know you are in good hands. Also helped with paperwork for refund payment.
10 Nov 2022
idaf from Rydalmere
The team from GRP arrived promptly and completed the service easily and on time. They also answered some of my other plumbing questions I had and made some sound recommendations. Would definitely use them again
08 Nov 2022
gordonr647
I've used the Gary Renouf Plumbing team to assist with several jobs whilst renovating our home in Ryde. I found Gary and his team to be skilled plumbers that turned up on time, cleaned after themselves and knew what they were doing. I'd have no hesitation in recommending them.
07 Nov 2022
jonm232
Fast service which was great. The plumber who came was friendly and knew what he was doing. Great job done
10 Oct 2022
lucg327
Gary Renouf Plumbing rescued us after another plumber cancelled our job and we were left in limbo. They were excellent, Craig in the office was fantastic. Oscar was very easy to deal with, he went through what we needed, quoted us the price and booked our job at a time that suited. He was on time on the day, and although the job was bigger than we had originally thought the price did not change. I couldn’t recommend these guys enough.
07 Oct 2022
yinc351
They came to fix my water heater. The old solar wont work no more and I have the gas heater installed. Always hot now and never run out. The best recommendation
19 Sep 2022
bretth62
This company responded within time frame given same day. Technician was knowledgeable , Fixed the problem and Pricing was excellent.
07 Sep 2022
frederickk982
Our recent kitchen and laundry renovation went well. I was able to rely on Gary Renouf Plumbing for their expert advice and judgement. They will also be changing over the old solar water heater to a continuous flow gas unit. I am looking forward to unlimited hot water.
16 Aug 2022
ellaj124
The Team at Gary Renouf Plumbing were prompt, capable and very willing to help out in what was a stressful time due to the nature of the problem. I cannot thank them enough.
03 Aug 2022
artiw
I'm impressed with the service from Gary Renouf Plumbing. They came and fixed my running toilet in a half hour.
22 May 2022
lucasb341
Very friendly and helpful. A1 service and didn't try to sell me anything I didn't ask for.
17 May 2022
stors
Gutter repair job. Excellent service. The only company that would come and give me a free quote. On time for the quote and on time for the job.
12 May 2022
daphnek530 from Warrawee
always reliable and friendly. Thankyou for your prompt service
06 May 2022
lucyw297
Saved me money on my hot water heater. Another company told me the heater needed replacing and with a second opinion from Gary Renouf Plumbing, it only needed a new valve. They were done within half an hour. Thank you
22 Apr 2022
brettw698
With so much rain over the past month we have had problems ranging from roof gutter damage to clogged stormwater drains. After obtaining quotes to repair all the problems, I settled on Gary Renouf Plumbing. At half the price of the next quote, they were professional and everything has worked well in subsequent rainfall. A good reliable service
28 Nov 2021
owenb414
A booking was promptly made for the next day. Oscar identified the problem immediately, explained all options and then completed the job. I highly recommend Gary Renouf Plumbing.
24 Nov 2021
maris141
I recommend Gary Renouf Plumbing because the job he did in both my bathrooms was done professionally and he was very clean and tidy.
18 Nov 2021
melissaj109 from Leichhardt
Our gas water heater decided it was time and burst causing a bit of a mess. I thought i would seek advice on whether there would be something better available. After a few phone calls i found Gary Renouf Plumbing who were able to advise me on a number of options. The original heater was already gas so we decided to go with a continuous flow gas Unit which will never run out of hot water and yet not use any gas whilst it is not in use. The whole job was completed in the same day I called them.
07 Jul 2021
kiyanc
Just a quick note to say how wonderfully patient and thorough the Gary Renouf Plumbing team were with finding and repairing the seepage problem we have had now for a number of years. This was an ongoing issue for us with no one able to find a solution until finally Gary and his team were able to come through for us.
04 Jul 2021
sandra-f949
We had a blocked drain problem and my husband contacted your company. He only got the one quote for this very expensive job. I paid the deposit by credit card, and told Paul (who gave us the quote) that I would pay the balance by bank transfer. Whilst Paul told me that I could pay the entire $8,000 balance by credit card, our limit was way below that. I even phoned your office to ask for your bank details, and was told that Paul would give them to me the following day. Unfortunately, my computer died that night and I was unable to do the bank transfer, and told Paul that I would pay the whole amount in cash. We already had $3,000 in cash and I went to the bank to withdraw the extra $5,000. When I went to pay Paul the whole balance of $8,000 in cash, he said that $5,000 had been paid by credit card. I told him no, that was not possible as I had specifically told him that I would do it by bank transfer. Paul even phoned your office as he was convinced that the $5,000 had gone through by card. Evidently. he received the information, that it had not been put on the card, and accepted the whole balance in cash. Imagine my shock when I received a text message from our credit card company to say that we had exceeded our credit limit. I did not think this was possible as I keep a strict tab on what we have spent on the card. I contacted the credit card company – not an easy process as it is Philippine based. Finally, we sorted out that your company had made an unauthorised charge of $5,000. I was not impressed. I phoned your company an left a message, but never received a reply. A couple of hours later I phoned again, and spoke to someone. No apology, just “we can reverse the amount”. I had already made a Bpay transfer to cover the extra unauthorised charge – and this will take up to 3 business days as there is no physical branch that I can make payment to. This has left us with less that $100 in our bank account. To say that we are not happy with your action and response is an understatement! Giving us the $5,000 back in cash on Monday, does not change the fact that until my Bpay to my credit card is cleared we are considerably over our credit limit – and this will affect my credit rating. It also means that we have to make a special trip to the bank to deposit the money back into our account. The work done appears to have solved the problem. The tradesmen were pleasant and polite.
11 May 2021
jeremyf240
Gary Renouf Plumbing were able to unblock my drain and have it working again the same morning as my phone call to them.
20 Apr 2021
andream900
Roof repair to rectify roof leak went smoothly. Punctual and professional
13 Apr 2021
derekh772
A small section of drain pipe had to be replaced outside the bathroom. The job was professionally done and the concrete pathway was re done perfectly.
02 Apr 2021
0af66b8e
The good guys of plumbing, honest and value for money. I will call Gary Renouf Plumbing again if I need a plumber
03 Mar 2021
ivyp634
Happy with the job they did and best price I could find
28 Feb 2021
theoj
As a property manager I rely on trades that can service my properties straight away and can satisfy both tenant and landlord. I have found this in Gary Renouf Plumbing which is why I continue to use them.
15 Feb 2021
arthurg902
Thank you for the excellent service in repairing our blocked and overflowing drains. The men attending our property were wonderful representatives of your company.
25 Jan 2021
samc62
The best plumbers I have ever used. Timely and great attention to detail. Gary Renouf Plumbing were recommended to me and now I can recommend them to others.
12 Jan 2021
leonr89
A special shout out to Adam and Grant who patiently tracked down a mystery water leak from beneath the footpath in the backyard. They also did their best to schedule the job towards the end of the day to suit my availability due to my work commitments
09 Jan 2021
95ecce65
Checked over the plumbing for a home recently purchased. Gave recommendations for future consideration. I appreciated how honest and realistic the plumber was about what needed immediate attention and what could wait
07 Jan 2021
jerryb45
Replaced my hot water heater and it looks much better than the last one.
04 Jan 2021
indiec
Absolutely can recommend Gary Renouf Plumbing for a job well done over the weekend. Good reliable plumber
02 Jan 2021
annal95
Replaced my garage gutter and cleaned out my house gutter and left no mess. Everything was left perfectly clean
29 Dec 2020
peterd79
Great service and good price. Will use Gary Renouf Plumbing again
26 Nov 2020
jordanb202
I called Gary Renouf Plumbing for a second opinion after another plumber couldn't fix our blocked drain pipes and quoted $15,000 to replace it all. Mitch and his offsider came and had no trouble in cleaning out the drain. He put in the camera and showed me a small area that the tree roots were coming through and the rest of the pipes were in good condition. Gary Renouf Plumbing proved very professional and saved me a lot of money.
23 Nov 2020
alexs394
Gary Renouf Plumbing replaced an old electric heater with a new gas continuous flow heater and now I never run out of hot water. An excellent recommendation
18 Nov 2020
sofiam779
In property management I have come across many different plumbers over the years and in my experience, Gary Renouf Plumbing are the most honest and reliable plumbers in Sydney.
12 Nov 2020
linhn59
Exceptional service from the service technician. He came and repaired my water heater and recommend to me only what needs to be done.
03 Nov 2020
karenv869
They came to attend a blocked drain which they managed to get working again whithin a half hour of arriving. Service and price was good and I'll hire them again
27 Oct 2020
nickc482
Adam and Oscar were very helpful in finding what was causing a leak from under the house. They tracked it down to a leaking sewer pipe that would only overflow when the shower was used. After cleaning out the pipe with high pressure water it is all working fine now.
23 Oct 2020
jackip169
Great job from a top team. My list of little issues all fixed in a time frame I thought was extremely reasonable.
15 Oct 2020
gabrield134
The two men that came to do our installation were professional and courteous. I highly recommend Gary Renouf Plimbing and I won't hesitate to use them again.
09 Oct 2020
brieno
Professional job done in fixing the toilet flush and can recommend them.
02 Oct 2020
raind
Installed a dishwasher and did a great job.
18 Sep 2020
samuela609
A blocked drain near my driveway had me searching for a reputable plumber. Gary Renouf Plumbing had a man here in just under an hour and had it fixed not long after that. A good quality company with men that clearly know what they are doing
14 Aug 2020
alfredc533
Fixed my flooding bathroom earlier today. Thank you for such good service
03 Aug 2020
toddm471
The Washing machine installation they performed went smoothly and I am satisfied with the job Gary Renouf Plumbing did.
23 Jul 2020
paulr463
I used this company to replace a piece of gutter over my garage where a truck backed into it. They matched it perfectly and I didn't have to replace the whole lot.
08 Jul 2020
becb123
Adam came out to repair my leaking toilet this morning. He was polite and got the job done in a reasonable time. Everything was left clean and tidy and I have a working toilet again.
06 Jul 2020
sarahw724
I had Gary Renouf Plumbing come to replace taps in my bathroom. They didn't take long and I am satisfied with the result. I will be calling them again when it's time for the other bathroom to be done
02 Jul 2020
gaip713 from Ingleside
I was in a crazy panic this morning with an overflowing drain outside my kitchen flowing into my neighbors backyard. I called Gary Renouf Plumbing from one of their magnets I found on my fridge. They arrived in less than an hour and had my drain up and running again a half hour after that.
04 Jun 2020
robertal754
A big thank you to the gentleman that came early this morning to fix my shower that suddenly wouldn't turn off. Cannot fault the service or the price
01 Jun 2020
suec314
I called Gary Renouf Plumbing to have them inspect and recommend a new water heater that would not run out of water for my family of five. We are now the proud owners of a Rheem heater that handles anything we can throw at it. Good at what they do and affordable
06 Mar 2020
janicoop
A good company that was able to locate a water leak that no other company has ever been able to find. Competent and efficient
03 Mar 2020
ronk760
I am very impressed with the service and work provided by Gary Renouf Plumbing and recommend their service
21 Feb 2020
jeanc689
I researched different companies and got their prices on a new water heater. I settled on Gary Renouf Plumbing who were the second cheapest quote but I got the higher quality heater which was the same model as the more expensive ones.
14 Feb 2020
sofiag953 from Plumpton
Many thanks Adam, Oscar and staff at Gary Renouf Plumbing for the incredible service you provided in replacing my water heater. I called this morning in a panic with brown water pouring from my old heater. It was 15 years old so I knew it was due for renewal but I am going away for the weekend at midday so the job had to be done before then. To their credit, it is now mid-morning and the job is complete. I highly recommend their service
09 Feb 2020
daisyr12
I have used Gary Renouf Plumbing before for smaller work and was happy with their service. I recently had a large job to do and gathered a few quotes for the job from various local Plumbers. I ended up going with Gary Renouf again as they were the best price and great previous track record.
25 Jan 2020
lyndaw142 from Chatswood West
Our old water heater needed a replacement and after given all the options we decided on a continuous flow system which doesn’t run out of hot water. The installation was professionally completed by the Gary Renouf Plumbing team.
13 Jan 2020
laurenh903 from Double Bay
I had a new kitchen sink tap installed by Gary Renouf Plumbing. I was satisfied with the entire process from phone call to completion. Very tidy and competent plumber
07 Jan 2020
rexl848 from Strathfield South
Arrived on time and had all the parts to fix the problem. Efficient and fair priced
05 Jan 2020
coreys470
I hired Gary Renouf Plumbing to see what they could do for my broken gutter which a tree branch had fallen onto. They were the only company that said they could match the original gutter shape and they delivered on everything they said they would do.
04 Jan 2020
javierr608
Very happy with the tradesman that attended and the company overall
03 Jan 2020
adamp447
Great service from start to finish. They called me half an hour before arriving, just as I asked. I now have a water heater that never runs out. Left everything as new and took all the mess away with them. Thanks Adam and Oscar for a great job. Happy new year to all the team there
02 Jan 2020
stanl112
Yes I would recommend this business. I found them polite and well priced compared to the other companies I called.
30 Dec 2019
alexandran172
We found ourselves with a blocked sewer affecting all toilets on Boxing day whilst hosting the family get together. The day was shaping up to be a complete disaster. We called Gary Renouf Plumbing and were grateful they could come out straight away. They didn’t take long to get it unblocked and everything was working again. Our eternal gratitude for a great service and a job well done
29 Dec 2019
claudiam599 from Petersham
Saturday service to replace my hot water heater. I really couldn't wait until Monday with two small children and relatives staying over. They did it on the same day for the same price as a weekday. I really couldn't ask for more
27 Dec 2019
williamp641 from Ashfield
Efficient Five Star service from the plumber that attended the job. A tricky leak that was causing my water meter to slowly tick over which no one could ever find was found within an hour of him arriving. Another hour and the job was complete.
26 Dec 2019
leighs521
Great service, very friendly and professional. Will use them again for sure
21 Dec 2019
edw184 from Campbelltown
The plumber and his offsider that came out were sharp and efficient. They discovered that the problem was a poorly designed sewer system which they were able to rectify at what I believe was a fair price.
16 Dec 2019
sylvias190
OUTRAGEOUSLY EXPENSIVE !!!! $457.75 ( with senior discount ) For: a simple kitchen tap to be replaced and a filter to be replaced in another tap ( which took 5 minutes ) UNFORTUNATELY i didn't check the cost of a tap in a retail outlet first. They charged $221.00 for what looks like the $45.00 tap in Mitre 10. and did not show me the tap or discuss price before installing.The plumber was there for 3/4 of and hour , he could easily have finished in 1/2 an hour if he had not talked so much , He said they have to charge for an hour ( $178.00 )PLUS the call out of $39.00... plus $41.65 GST ......A TOTAL RIP OFF.
05 Dec 2019
mahajr
I have called Gary Renouf Plumbing on two separate occasions once for a drain problem and another time for a garden tap. Both times they came straight away and did the job in good time. I just found them really good guys to deal with.
16 Nov 2019
kimw61
They were quick to arrive and were able to fix my broken gutter right away. They also didn't charge to come and quote the price which is why I agree for them to come
11 Nov 2019
avam892
As soon as booked my job, I was called and told when the plumber would arrive. When he came, he got straight to work. I thought I would have to leave him there whilst I went out but was pleasantly surprised when he finished up before I left. Will definitely be using again
07 Nov 2019
gracelynr from Waverton
Plumber arrived on time and was very efficient and helpful. I would definitely recommend
26 Oct 2019
deborahp709 from Blacktown
Very prompt service! Thanks very much Really appreciate it
23 Oct 2019
Rini from Ryde
Excellent service from Gary Renouf Plumbing. The man that turned up to do the job was very good, and friendly and called prior to arrival to let me know when he'd be here. Did what was required in the shortest time. No wasted time and money.
22 Oct 2019
antoniaf
I made an online booking for two leaking taps. The booking itself was quite simple to do. The plumber arrived soon after. He was very friendly and professional. Charges were acceptable. Recommended
08 Oct 2019
barbaraw480
Quick efficient service. We had shopped around for prices and ended up going with Gary Renouf Plumbing and glad we did
01 Oct 2019
milag912 from Gosford
A good service and a quality tradie. Genuine and well priced
25 Sep 2019
cecilm450 from Penrith
I have used Gary Renouf Plumbing on different occasions. I have always found them to be fast and a reasonably cheap service
24 Sep 2019
Shirlsee01 from Brighton Le Sands
Thank you for the exceptional service in replacing our old water heater. Your men were friendly and well mannered.
23 Sep 2019
Kara33 from Castle Hill
A big thanks to Craig at Gary Renouf Plumbing. You have a wonderful team. Your worker Sam was fantastic as were the two offsiders that helped with a difficult job. Very friendly and got the job done on time and a perfect job at that. Your company came highly recommend to me and now I can recommend to others. Thank You!
20 Sep 2019
justinm691 from Alexandria
The service was timely, the plumber was friendly and seemed to know what he was doing and the price was good
14 Sep 2019
gordo695 from Revesby
I called Gary Renouf Plumbing this morning (Saturday) as I had a blocked drain running sewer all over my driveway. I was going to book for Monday as I thought it would be cheaper, however they don't charge any more for Saturday than weekdays, so I got them straight out and they were finished and gone within an hour of getting here. this is truly a good plumbing service and they deserve recommendation which I am happy to give.
08 Sep 2019
beverlym
I called Gary Renouf Plumbing to install my new dishwasher. I was pleasantly surprised that they could come that day. There were a few unforseen complications in the way the new unit had to be set up but nothing they couldn't handle and by that afternoon, I was using my brand new dishwasher.
05 Sep 2019
hoss95
Gary Renouf Plumbing were easy to deal with, quick to respond, and quick to install my new tap. Could not be happier with the job and the tap has a ten year warranty and highly recommend them.
04 Sep 2019
kennyw532 from Blacktown
They came on time, fixed my taps and left. Not much else to say other than a good service
03 Sep 2019
geraldinel932 from Cherrybrook
We had a bit of an emergency with water leaking into our home. I called Gary Renouf Plumbing at 6.45am in the morning and Ken was there by 7.30am. He was just fantastic, stopped the flow and fixed the problem quickly which allowed me to get off to work at my normal time. They have a friendly and helpful service and provided an excellent customer experience
02 Sep 2019
rays438 from Chatswood West
I got a huge water bill which prompted me to call Gary Renouf Plumbing to see if there was a problem with the water pipes. They detected a leak which must have been going for quite a while. They fixed it and took pictures of the repair. They gave me the proof and I was able to get a credit from Sydney Water.
28 Aug 2019
darylp327 from Randwick
For a number of years I have had various plumbers come to fix a reoccurring blocked sewer drain. They have never been able to permanently repair it. This time I called Gary Renouf Plumbing who advertise themselves as blocked drain experts. Well, they got it working and then did what no other plumber has done, they put down a miniature camera inside the pipe and were able to see the exact cause of the problem. I had them dig that bit and replace it. I look forward to no more block ups now. Excellent service
20 Aug 2019
marilynk823 from Rydalmere
I contacted this company via their website and they responded straight away with the exact time they would be here. They got everything done with minimal fuss and really professional job, just returning the following morning which was Saturday to complete the tidy up. A very good service
16 Aug 2019
lucasb298 from Macquarie Park
A great job installing a new water heater. I called late last night and they were here at 7am this morning and by 9am I had my new heater installed.
12 Aug 2019
jackier389 from Chatswood
All in all, an excellent service and price in getting our house ready to rent out. Many thanks ps. could you take Amex too please
03 Aug 2019
ryanb295 from Blacktown
My good friend and neighbor recommended Gary Renouf Plumbing to me when my drain blocked. They came straight away, fixed it all and really cleaned up after themselves. There was nothing for me to clean up after they left. They are the only plumber I will use from now on
27 Jul 2019
frankf602 from Chatswood
They were the cheapest price so I chose this company and i was satisfied with their work. I can recommend their service
23 Jul 2019
marthal669 from Gladesville
I can honestly leave a good review for this company. They have a professional and mature approach to their work and I will call them again for more work I have lined up
17 Jul 2019
tomm532
High quality company. Easy to deal with and cheap compared to the other plumbers in the area
15 Jul 2019
anthonyh59 from Parramatta
Our new hot water heater was installed back in 2009 by Gary Renouf Plumbing and it has worked perfectly for all these years without a problem. We finally needed a service last week, so we got the same company and they here and gone in no time. Hopefully it goes another 11 years before a service again
06 Jul 2019
martine733 from Artarmon
Very good plumber and great service. Your suggestions on how to fix the problem for the cheapest price possible is much appreciated. Saved heaps
30 Jun 2019
dominicl517 from Chatswood West
I called these blocked drain experts and they were here about 45min after my call. They determined that the problem was actually in the Sydney Water part of the sewer main which was affecting my property drains. They arranged for Sydney Water to fix it for nothing, so I paid nothing and got working drains again
26 Jun 2019
agnesm590 from Mona Vale
A Professional job and friendly service from an obviously experienced installer. Explained everything to me clearly and was punctual and clean. I would highly recommend the installer Mitch and Gary Renouf Plumbing Services to anyone
24 Jun 2019
leeg711
I am very happy with the work from this company and their prices. As long as they stay this way I will continue to use them.
22 Jun 2019
shielaw from Rydalmere
I highly recommend Gary Renouf Plumbing. They did an excellent job and provided great advice for some future work I was after some info on. Will use them again. Cheers
20 Jun 2019
juliom272
These are the BEST plumbers ever. Organised, polite and decent prices. Most others I have experienced have been useless. I can honestly recommend this company to anyone that needs a plumber
19 Jun 2019
shawnh406 from North Sydney
The weekend rain caused my drain to overflow. They came straight out and did a quick fix to get me out of trouble for the weekend. Came back on Monday for the complete job and I am very satisfied with the work and price.
18 Jun 2019
joanb389
Wonderful turned up on time , however when I rang up to get sewer main unblocked they quoted $39 call out fee , $89 per half hour .no mention of additional costs for drain jetter another $390 when the plumber turns up they have you . just check for all charges before going ahead maybe shop around price seems very high In addition they added GST to prices quoted another 10% Left a sour taste
17 Jun 2019
bruceh110 from Woolwich
A very good service and on time. Replaced my water heater on the same day I called. They were the cheapest quote which is why I got them to do the job
14 Jun 2019
mattheww973 from West Ryde
Arrived on time, Professional approach. Happy with the service
12 Jun 2019
carolea904 from Macquarie Park
Mitch was very helpful and did a great job at unblocking my drain
05 Jun 2019
kristinap93 from Ryde
I think the plumber that came was called Jake (sorry if i'm wrong). Just leaving a review for him and Gary Renouf Plumbing thanking you for the way you went about fixing the drain issue here. I've had plumbers out before to unclog it and they always tell me it needs replacing but a difficult and expensive job due to where it is located. Jake gave me a quote to replace it at literally half the price of the others and stuck to the quote even though it turned out more difficult than thought. Great service and I will always call them from now on
04 Jun 2019
lenaa327 from Eastwood
As a single mother, when your toilets won't flush you feel quite helpless. These men were great, they turned up and got it all working again for a good price I thought
25 May 2019
sherip from Parramatta
Paul and Sam are the most friendly and professional people that you could ever meet. They exceeded all my expectations, quoted and installed the perfect Hot Water system we needed which was a gas continuous flow unit. They were clean and tidy and everything was a great experience. We would highly recommend and thank you both. We now never ever run out of hot water
24 May 2019
stellac62 from Eastwood
After moving into our new house we realised that our water heater wasn't large enough for this family. A few quotes later and we settled on Gary Renouf Plumbing to install a new heater. The whole process from initial call to completion of the job was smooth and very easy. Full marks and I can gladly recommend this company
22 May 2019
donnien891
Plumber arrived when they said they would and completed everything with no delay. Recommended
17 May 2019
billyn930
A reliable and efficient service they provided
16 May 2019
marting636 from Ryde
In 25+ years of dealing with trades and services I have experienced both good and bad. Today was definitely a Good day with Sam and Adam going over and above in completing what was a difficult and challenging job. They arrived, quoted what I know was a very good price given my past experience and just got on with it.
15 May 2019
monican266
Really so happy with the top service and price. They came out to help the very day I called and the drain been working great since it was unblocked from all the tree roots. I will recommend to friends
14 May 2019
deniseb861 from Hunters Hill
They came to inspect and unclog my drain the same day. Done in no time and left everything tidy
13 May 2019
zachw702
Very professional, on time and cheapest plumber I know. I use them for my investment properties and they always try to keep costs to a minimum for me
10 May 2019
wesleye309
Craig was fantastic, very helpful and very friendly and would highly recommend to anyone
09 May 2019
christyt
I called around to have my gutter repaired and found that nobody was interested in a small job like that. Eventually I called Gary Renouf Plumbers who advertised "Small Repairs a Specialty" for gutters and sure enough they matched the shape and style and repaired the section I requested.
06 May 2019
Gregf2186cb7 from Rydalmere
Just a quick thank you for a job well done. My brother needs some work done to his backyard drains and I will give him your details, so in answer to your question would I recommend you to friends and family, yes I would
03 May 2019
diane-t812 from Catherine Field
Quoted my mother $2800 to supply and install a new hot water system . The system cost $850 to buy new so that’s $2000 almost to install which should take about an Hour. This company has a few business names , ryde district plumbing , water heaters online and Gary renourf plumbing in several areas over Sydney , stay clear !
03 May 2019
diane-t812 from Catherine Field
Quoted my mother $2800 to supply and install a new hot water system . The system cost $850 to buy new so that’s $2000 almost to install which should take about an hour . Not bad money for an hours work Gary . I don’t know how you’re allowed to stay in business, I like the reviews you are doing for yourself also , I hope you can sleep at night ripping off the elderly
24 Apr 2019
ceciliab925 from Mount Druitt
Replaced my bath and kitchen taps and gave sound advice about some other drain issues I asked about. Happy to use Gary Renouf Plumbing in the future and recommend them to my friends and family.
23 Apr 2019
maxined954 from Sydney
A very positive experience. I had a blocked sewer drain and Gary Renouf Plumbing were the cheapest of the plumbers I called. The man that came got everything clear and working again so good service
20 Apr 2019
faithp744
Thank you for the great customer service you gave me. I had a blocked drain in the laundry and the smell coming up from the drain was horrible. They came out on the same day and fixed my problem. Will definitely use Gary Renouf Plumbing next time
18 Apr 2019
deannap267
I can say that my experience with this company was very positive. I had them come and refit my bathroom and kitchens with new modern taps and I couldn't be happier
17 Apr 2019
daisyh848 from Macquarie Park
This company was exceptionally quick to respond to my call and had my new water heater all installed and working within only a few hours from call to completion. A well drilled team
16 Apr 2019
antoniow480 from Eastwood
Thank you for the terrific service and an outstanding job. Really I can't express how happy we are with the outcome. The concrete pathway is better now that what it used to look like before hand.
14 Apr 2019
annr60 from Eastwood
Adam came and sorted out the blocked sink. He was very polite and professional. I would thoroughly recommend him and your company
13 Apr 2019
sophieb646 from Chatswood West
Rang around to find a plumber to fix my leaking shower taps. Sam came out the morning of my call and was extremely polite and knowledgable. He explained various options and replaced my shower taps and I also got him to replace the basin taps at the same time as the new ones looked so good. He did an excellent job and I will definitely use him again
12 Apr 2019
Brenda457 from Gordon
The toilet started to make gurgling sounds for the past few days and of course Friday afternoon it blocked completely. After calling around, I used Gary Renouf Plumbing to come out in the morning as they didn't charge extra Saturday surcharges. They arrived at 8am as advised and were finished by 9.15am. I am completely satisfied with their service and recommend them
11 Apr 2019
byronb398 from Macquarie Park
A big thank you to the two guy's that came out to replace my water heater last Wednesday afternoon. They were here within an hour and had replaced the hot water system in a few hours. Thanks again and highly recommended
09 Apr 2019
timg753 from Eastwood
My partner and I were absolutely thrilled with the level of service that Gary Renouf Plumbing provided us in our time of need. Let's face it, nobody looks forward to calling a plumber as they are just going to pay for something to be fixed that was working before. This company made the experience as easy as possible and I can say that we at least have something better than before they came. Our new water heater never runs out any more like the old one used to.
08 Apr 2019
chgristiea from Eastwood
When I called, they said a plumber would be here within an hour and they were. The guy was very polite and well presented and got the job done in half the time I thought he would. A great service
03 Apr 2019
whitneyb from Ryde
Very quick, very friendly service and the plumber that came knows his trade well. A difficult job made to look easy. Well done
30 Mar 2019
rafaelh612 from North Rocks
I highly recommend Gary Renouf Plumbing. They were my third quotation and they proved to be more through than the first two. I needed a gas line run to my kitchen so I could finally replace my old electric stove with a gas cook top. The first two companies quoted to run a new line from the gas meter but Gary Renouf Plumbing took the time to investigate a cheaper alternative and found that there was an existing line we could use inside the wall. The end result was a quality job at a cheaper price
27 Mar 2019
latoyaf from Putney
After my morning shower I realised I couldn't turn the cold tap off. In desperation I rang around for a plumber. Most wanted a credit card payment up front before they even came out but this company didn't so I got them. They were here and gone in half an hour and well priced
25 Mar 2019
cathyf460 from Eastwood
Called Craig from Gary Renouf Plumbing last Monday about having no hot water. He gave me honest advice about the state of my 16 year old electric water heater, and thought it the best to replace it. I asked for a quote and then called around for a few other comparison prices but came back to Craig as he seemed the most knowledgeable but more importantly, he was also the lowest price. Two nice men then turned up with the new heater and did the installation quickly and neatly. All in all a top service and price
23 Mar 2019
estellem511 from Rydalmere
Early Saturday afternoon my sewer line blocked up and I was faced with the prospect of using my neighbors toilet for the weekend. Gary renouf Plumbing came and got it all working again that very same afternoon and no expensive Saturday surcharge for which I was very appreciative of
22 Mar 2019
Missy853 from Chatswood
Very proficient at their job. They were polite and hard working. It ended up being a lot of work but for me it was stress free. Could not ask for a better outcome. Very reasonable pricing.
22 Mar 2019
luist from Gladesville
A very Friendly and credible Service. I couldn't recommend them higher. They did an awesome job repairing our blocked and damaged storm drains. Will definitely be using Gary Renouf Plumbing again
21 Mar 2019
meganb870
We had Ken and his offsider from Gary Renouf plumbing out to replace our hot water service. He was right on time and got the job done very quickly
20 Mar 2019
damons622
After a poor experience with another company, we called Gary Renouf Plumbing who were able to replace a small section of my gutter that broke in the recent heavy rain. They matched the original shape perfectly. Full marks
19 Mar 2019
teresac454 from Putney
Called them for a blocked drain which they had cleared in no time. Didn't get the name of the plumber that came out but he was good.
18 Mar 2019
irvingm from Ryde
I highly recommend Gary Renouf Plumbing for any plumbing work. We had Mitch and Adam come out and replace our old electric hot water heater with a new gas one and whilst here, got them to fix some leaking upstairs taps and replace a garden tap. They were very thorough and highly professional. I would have no hesitation in using them again
15 Mar 2019
tarar185 from Denistone East
Vary prompt service. Polite on the phone and very pleasant workers. They had to dig a hole in my yard to find the water leak which was causing me to have high water bills. Fixed the problem and everything was put back nicely
13 Mar 2019
tricias782 from Parramatta
On time, top job and very very reasonable price
11 Mar 2019
rogelios from Rydalmere
Fast service by Ken from Gary Renouf Plumbing. Came to look at my water heater that was going cold. Gave me the option to replace due to being twelve years old, or repair. I opted for the repair for now, but will call them again when it does need replacing.
10 Mar 2019
cecilias978 from Sydney
A great service and highly recommended. I have had an on and off again issue with a drain which would flow down my driveway onto the street. Every other plumber I have got to look at it over the years didn't want to touch it except to just put the snake down to get it to work for a while. This time however Paul from Gary Renouf Plumbing was able to get it running, put the camera down and determine what could be done for a permanent fix. Quoted me a price which I accepted and they got a whole new pipe put in that will not give me a problem again.
08 Mar 2019
lyndas70 from Ryde
On time for my a tap repair in the bathroom. Everything done properly and works fine now.
07 Mar 2019
steveng213 from Ryde
Just want to thank both Sam and Adam for the excellent work in replacing the sewer piping out the front of the house. The whole job went like clockwork from the initial quote to the last part where they reconcreted the driveway. If anything, the place looks better than before they came
06 Mar 2019
rudolphc from Macquarie Park
I was very pleased with the service provided by Gary Renouf Plumbing at my house last week. They turned up a bit earlier than expected which was fine with me. They both were polite and tidy. I am always a little distrustful with trades due to an unfortunate past experience but they made me feel very comfortable. They were well priced and I wouldn't hesitate to call them again.
05 Mar 2019
cedricc88 from Rydalmere
Prompt and polite. Mitch was a very pleasant man and clearly knew his way around a stubborn blocked sewer pipe.
04 Mar 2019
kristeng524 from East Ryde
I was pleased with the response I got with this company. They completed everything that was asked of them in a short time. The job was not the nicest of jobs but it didn't seem to affect them and in the end, everything is working again. I would call them again
03 Mar 2019
rodneys29 from Macquarie Park
I had another company come to repair my water heater only to find out it started leaking again around lunch time. I lost faith and asked for a refund. Then Called Gary Renouf and they came and did a permanent repair for less than the original plumber. They were quick and honest at a fair price which makes it easy to recommend them
02 Mar 2019
lauriew371 from Eastwood
I was quoted $1100 by one plumber to install my new vanity basin. I thought it was too much so called Gary Renouf Plumbing. Ken came out and quoted $490. Less than half the price. It was a bit of a job for him but a superb job in the end
01 Mar 2019
justinr22
Quick and efficient Plumber. Highly recommended
28 Feb 2019
leahp314 from East Ryde
I have used Gary Renouf Plumbers several times and each time they came out the same day and did their job well. The men that came were helpful and had a good attitude and their prices are reasonable
27 Feb 2019
kelvina585 from Ryde
They earned their 5 star with the great job they did. A star for being on time, a star for being polite, a star for their knowledge, a star for completing the job exactly how they said and a star for the decent price they charged. Ok, it's a bit corny but it's true I am satisfied I chose the right plumber
27 Feb 2019
naomim541
As tradespeople go this lot are good. They gave me an excellent quote, then did the whole job replacing the gas lines from my meter to the house in approximately the time they said it would take. Efficient and friendly. Easily recommended
26 Feb 2019
myrtleb from Denistone East
A good plumber and he came highly recommended. No hesitation in calling him again
24 Feb 2019
myrab from Gladesville
I had long lost the number of my old plumber and didn't have any idea who a good plumber was. So I did what anyone does in this situation which was to consult friends and one recommended Gary Renouf Plumbing. It ended up a smooth process from my initial phone call to the job being completed. Now it is me recommending them to my friends
23 Feb 2019
christinea474 from Hunters Hill
I can recommend Gary Renouf Plumbing to everybody. I called them out to do various jobs around the place starting with a hot water heater that was leaking and finishing with a tap that would make a loud whining noise when turned on. Everything was done quicker than I thought it would take and they saved me money by being good at what they do.
22 Feb 2019
shanel366 from Ryde
Good communication and just great all round service. On time, clean and courteous. Recommended
22 Feb 2019
henryp855
I have a big family and was always running out of hot water. I ended up getting Gary Renouf Plumbing to change from electric to gas heating as there was already gas connected to the house. They were the cheapest of three quotes and did a thoroughly good job installing my new gas water heater. Now I will never run out of hot water.
20 Feb 2019
dorah
Friendly efficient and good price. Can easily recommend
20 Feb 2019
terranceh806 from North Ryde
I had a problem with drain that kept blocking up and causing the toilet to fill up. They came out and were very professional. I will use them again in the future
19 Feb 2019
forrestm522 from Manly
A very good service, fast to respond and a decent price in replacing my gas hot water heater
18 Feb 2019
alfredl169 from Parramatta
It was a good job and I expected the job to take longer and cost more, so thanks for being efficient.
18 Feb 2019
lynneb812 from Sans Souci
They was quick to respond and very quick to fix my broken tap and leaking toilet today. Polite, friendly and professional is what I can say. If you want a plumber that you can rely on to do a good job and not take advantage of you, then you can call Gary Renouf Plumbing. I will be highly recommending to my family and friends
17 Feb 2019
bobbieb from Hunters Hill
Best plumber ever. I have had nothing but problems with tradespeople in the past and I am grateful that Gary Renouf Plumbing was able to turn that record around with their quality service and customer friendly price
15 Feb 2019
oscarp from Drummoyne
I want to thank Craig and Sam at Gary Renouf Plumbing for coming at such short notice and getting my blocked sewer going again in time for the weekend
14 Feb 2019
karlab362 from Rydalmere
Blocked drain be gone. After fluffing around with other plumbers I got Gary Renouf Plumbing out who oddly enough were recommended by the last plumber who couldn't fix my drain. Long story short, they were able to get it all going again and it hasn't been a problem since
14 Feb 2019
levia268 from West Ryde
I got exactly the service I expected from a well run and established plumbing concern. Well done and highly recommended
13 Feb 2019
joeyh95
I called Gary Renouf plumbing as I've always had a problem with a blocked drain pipe causing my sewer to clog up. I've called other plumbers in the past and they would usually just give it a plunge with the plumbers friend and try and tell me it will cost many thousands of dollars to fix. Now finally it has had a water blasting machine put down and thoroughly cleaned out. They showed me with the camera what it looked like inside after they finished. Wish I found these plumbers earlier.
12 Feb 2019
virginial135 from Chatswood West
Highly recommended. I called as I wanted to have a new toilet installed. They said I could purchase one and they would install it for me. I went and got one from Bunnings and they put it all in for me the very next day
11 Feb 2019
alexh553
Mitch cleared my blocked drain and then put a camera down the pipe to show me the problem causing the blockages over the past few years. Next time it blocks I'll most probably get it replaced so it's permanently fixed. A good service from Mitch and Gary Renouf Plumbing
07 Feb 2019
gregoryp804
I have always had reason to trust Gary Renouf Plumbing with any maintenance issues with my investment properties. They look after me and make sure I don't spend too much as I cannot usually attend the job.
07 Feb 2019
brentd606
Fair and honest blokes that did a great job and didn't charge the earth. You just can't get better than that
06 Feb 2019
sammyt36
Seriously I am amazed with this company. From my first phone call, I knew I was in great hands and the final result proved it. My last plumbers that unblocked my drain said it needed many thousands of dollars worth of work next time. I was a bit worried about this so this time I called a different plumber which turned out to be Gary Renouf Plumbing. They could see the problem with their camera in the drain and dug a small spot in the back yard and fixed it permanently for a much cheaper price than the last lot said it would be. Thanks so much for the great help and saving me money
05 Feb 2019
rafaele
Sam did a great job with our fussy toilet cistern. He ended up only charging the low end of the estimated price. I am glad to have finally found a reliable and honest tradesman
05 Feb 2019
brendag881
Cheap plumbing service and didn't have to pay a credit card fee for them to come and give me a price to replace water heater
03 Feb 2019
marilynw138
Being a woman with absolutely no handy home skills at all, I was a bit apprehensive about selecting a tradie to fix my flooding laundry. I just called the first one I could find being Gary Renouf plumbing and knowing it was urgent, they literally flew out here. I can say they were able to stop the flood almost immediately and there has been no problem since. I have kept their number for future use
02 Feb 2019
fernandol570
Mitch did a really good repairing my sewer that was out of action for two whole days whilst I waited for my usual plumber. Eventually in frustration I just called Gary Renouf Plumbing from the number on my fridge, not knowing what to expect. I will call again for any other plumbing jobs and also I am referring to my neighbors
01 Feb 2019
drewm212
Service and workmanship was up to par and what I would expect from a respectable service company
30 Jan 2019
wendellp
They were by far the cheapest quote for a new hot water heater at my house so I got them to install a new one. Good quality job at nearly half the price of the next closest quote
29 Jan 2019
randyt
Excellent service by Craig and Gary Renouf plumbing. They were so quick to respond when I called. We had a leaking tap that a previous plumber said he couldn't fix. Ken came and assessed the problem got the right parts from his vehicle and fixed it. It’s worth mentioning he was on time as well
22 Jan 2019
sandrac860
I was over in SA at the time I had friends staying at my place pet sitting when they inform me the toilet is clogged. I got them to look up a plumber themselves and I would pay the card payment over the phone. They knew Gary Renouf Plumbing, who called me to get the go ahead to attend my property. They called me about an hour later to let me know all was done and fixed. The price was good and I will use them in the future
21 Jan 2019
brucew953
Mitch from Gary Renouf Plumbing came the day after New Years day and fixed a whole bunch of plumbing issues within a very short space of time and saved us plenty of money. He was just fantastic and we would recommend him to anyone
20 Jan 2019
darlenek
The staff are very friendly and professional. I've had cause to use them a number of times and always satisfied with their manner
18 Jan 2019
roxannes706
Excellent company to deal with the whole way through. Never used them before but glad I did now
16 Jan 2019
wades973
No one likes having to call a plumber, so I wasn't very happy when the drain in my front yard started overflowing with sewer. I found this company online and decided to call and very glad I did. The man on the phone was very organized and before I knew it, two guys turned up and ran some very noisy machine through my drain pipes. They were there and gone within the hour. They have a great service
15 Jan 2019
jennifers332
I have been using Gary Renouf Plumbing for a little over 10 years and they have always done a terrific job. I cannot recommend Craig and his colleagues highly enough
14 Jan 2019
jennas127
My husband and I are very happy with the honesty, quick service, and quality of workmanship from Gary Renouf Plumbing and we recommend their services highly
11 Jan 2019
elliethemaid
We called Gary Renouf Plumbing when our downstairs toilet clogged and made weird sounds in the sink when we tried to plunge it. Mitch the Plumber came that very day to see if there was anything stuck in the line. He blasted the pipes clean and everything flushed perfectly again. Mitch was very professional and tidy
11 Jan 2019
nettier from Denistone East
I found Craig and the plumbers very easy to deal with from the first phone call to when the job was finished. My problem drain always blocks up once a year and I know exactly what needs doing each time. I have had other plumbers which just ignored my instructions and do their own thing which wasted time and money. This company turned up and did what I told them to do from the beginning and they were done in less than an hour. They also gave me a quote to fix the problem permanently which none of the other plumbers ever did. I'm going to get them to do that next time
10 Jan 2019
agnesp48
My neighbor had some work done to her gutter which had broken with the recent storms. She recommended Gary Renouf Plumbing to me to fix mine too. I was very happy with their service and I can also recommend them
09 Jan 2019
allanh925
They came promptly on a Sunday and got my very blocked drain running again. Very efficient service and I can highly recommended.
08 Jan 2019
paulb98
My Landlord instructed me to call a plumber to fix the sink in my bathroom, so I googled a few plumbers and found Gary Renouf Plumbing. They were the only company that didn't ask for a credit card before they turned up. 7am was the time I could make and they were ringing the bell right at 7am so they were right on time. The job was done within half an hour. They have a good service
07 Jan 2019
sylviac294 from Sydney
I used the services of this company and glad that i did. they were able to fix my water heater without actually having to replace it. I have kept their details to use again in the future should I need to
06 Jan 2019
francesg527
I had a blocked toilet after Xmas and new years visitors had left. Not sure what went down it, but it was well and truly blocked up. After looking around for a reputable company, I called Gary Renouf Plumbing who came out almost immediately and got it all running properly again. Grateful for the prompt service and good price
04 Jan 2019
melindam420
My husband caused a water pipe leak in our wall when he hammered a nail into it. Mitch from Gary Renouf Plumbing did an amazing job. They turned up quickly. Great communication from their office. Completed the job for a good price. Keeping their contact info for the future
03 Jan 2019
lorenet
Gary Renouf Plumbing solved our hot water issue that had been affecting us for more than a month. We had humming and whining sounds intermittently occurring and I had another company look at the problem multiple times and were never able to find the problem. Gary came to our house and was able to resolve the problem with the replacement of a couple of parts. We have had no problems since
03 Jan 2019
cecilian521
Paul was professional and I was most impressed that he arrived right on time. He took the time to explain all options available to me and I was able to make a decision based on facts. He really knows his trade well and is definitely the best plumber I have met. I highly recommend Paul and Gary Renouf Plumbing
02 Jan 2019
ivanr978
Great service provided by Gary Renouf Plumbing early this morning when I woke to gurgling noises from my bathroom drains. They were here and got everything working again and gone by 9.30am. Very efficient
01 Jan 2019
claudiag498
My parents had a leaking pipe in their front yard that required immediate attention. I called this company and had them attend that same morning. Mum and dad told me how happy they were with their work and how nice the men that turned up were. I can recommend this company
31 Dec 2018
annettel265
They were the best price by far at nearly half the amount of the quotations from two other companies I had contacted. Very organised people
30 Dec 2018
orvillew
I had a blocked drain which I had been trying to fix myself with a hose with no luck, so I thought i would call an expert. They had it running again within half an hour of getting here. It's been a month now and still good, so I am writing this review to recommend them
29 Dec 2018
mariog608
Job well done, I couldn't recommend Craig and the team more highly. Very happy with the price and the service
28 Dec 2018
margaritam137
I received excellent service from this company on which was probably a busy day for them. I called them in the morning for a tap that wouldn't turn off and it was done by lunch
26 Dec 2018
nettier from Denistone East
I had a Christmas Eve nightmare. My toilet would not flush away and I had family and friends coming over the next day. The good news was Gary was able to come out and get my toilet running again that very evening in time for Xmas. Big thanks
24 Dec 2018
jacobg943
Last week I had a leaking dishwasher. I wasn't sure whether to call a dishwasher guy or a plumber. The dishwasher repair people could only come out in the new year wtf? The next call was to Gary Renouf Plumbing as their magnet on my fridge says burst pipes. They came and replaced the hose and now all good in time for hols. Cheers guys
24 Dec 2018
adriennec90
Ken was great. He was here to fix a leak on my water heater and it was fixed in no time. Thanks Ken for your prompt service
23 Dec 2018
dawne449
They were professional and tidy. I had them out to unblock an overflowing gutter. It ended up being a blocked storm water drain and they had all the gear on hand to get the tree roots out of it and I can recommend Gary Renouf Plumbing
20 Dec 2018
constancep
They installed a new gas bayonet point in my lounge room and I am satisfied with the service and price. I can recommend this business
17 Dec 2018
kelving217
I got a kitchen mixer tap from Bunnings recently and I didn't feel comfortable replacing it myself after looking at all the pipes and things that could go wrong under the sink. I called this plumber and they had it in and working before lunch time
16 Dec 2018
mickd471
I called and they came to fix my running loo. It flushes fine now and doesn't run like before, so I suppose it's a good job. Time will tell. The price was ok
15 Dec 2018
WadsAndy
I had a blocked sewer drain on a Saturday morning and I called around to see if I could have it fixed straight away. This Company was the only one that charged the same price on a Saturday as weekdays, so I hired them. They did a good job too and I can recommend them as quality plumbers
14 Dec 2018
winstona247
It felt like I was in good hands with this company. Craig is the guy I talked to on the phone and he was very reassuring. Paul and his offsider came to unblock my drain and did an excellent job
13 Dec 2018
shantelles959 from Woolwich
I am so hopeless when it comes to fixing things, so when my shower just didn't stop after I tried to turn it off, I had to call the plumber. To their credit (and my surprise) they came and had it fixed again within half an hour. I highly recommend them
12 Dec 2018
maurob
After a poor experience with another big company I tried this one and had a very good experience. they were clean and tidy and very professional
10 Dec 2018
jonellt
My old plumber had retired and I needed someone urgently to come and unblock my toilet drain. I called a few companies but they all seem to want your credit card before they even come out. This company did things like my old plumber, the good old fashioned way of doing the job and then get paid. Cheers to this company
09 Dec 2018
elian
I just want to thank Craig and the men from this company. After getting the run around from two other places only interested in upselling me stuff I didn't need, this lot seemed more interested in saving me money
07 Dec 2018
soledadw from Mascot
I give Five stars all the way for this company. My basin cupboard sprung a leak just before I left for works. I called while at work and Sam came out straight away. I had a hidden key, so he was able to enter as per my instructions and coordinated everything with me over phone/text while I was at work. I got back to a nice dry home and a very reasonably priced bill I was very happy to pay
06 Dec 2018
elval
I feel that I was well looked after by this company and I just want to convey that to them through this review. I will use them again
05 Dec 2018
jolinen from Denistone East
Great communication and I was extremely happy with the overall service provided by Your Plumber Ken. He was punctual & professional right from the start to the time he completed the job
04 Dec 2018
bebel855 from Doonside
I had a blocked drain pipe causing my toilet to fill up. I called this company and was very satisfied with the work they did. I have had this problem a few times now and this lot were the cheapest I have ever paid. They also gave me a quote for a permanent solution, I may just do that next time it blocks
04 Dec 2018
chungc114 from Putney
The men that came to fix my blocked drain were fast, friendly and hardworking. They were very informative in showing me what not to do in order to prevent it blocking again. I can recommend them for their plumbing work and will use them again in the future
03 Dec 2018
velvetw from Pymble
Cleaned out my blocked drain and couldn't be happier with the price
30 Nov 2018
velvetw from Pymble
5 Stars for a Five Star Service. I called to change the time twice to suit me and to their credit, it wasn't a problem and they arrived right on the dot. My blocked drain was really a horrible smelly affair and they got it working and cleaned up the area for which I am grateful as I wasn't looking forward to cleaning it myself.
27 Nov 2018
sued871 from Putney
They said they would be here within the hour, and they don't charge a premium for this service which other companies were trying to charge me, so big PLUS for this company. I was very happy with the workmanship and cleanliness of the plumber that came and would recommend him wholeheartedly
27 Nov 2018
amberh942 from Putney
I was very impressed by the professionalism of the plumber that came and the price quoted. He completed the job in the specified time frame and left my place clean and tidy
26 Nov 2018
petrinam255
I have used Gary for a number of years to maintain my investment properties throughout Sydney and can highly recommend him
25 Nov 2018
jannaj
I called them and the plumber they sent did a good job and the job turned out better than I thought it would
25 Nov 2018
jannaj
The plumber was competent and did a good job.
25 Nov 2018
jannaj
The plumber that came to my place did a very good job and it ended up being better than I thought it would be
24 Nov 2018
mireillej
They sent a plumber to my rescue when we had just moved into a new house and found that the water heater had broken. He fitted us in straight away and did everything professionally. While there, he also found a gas leak and fixed it as well. All round an excellent job and great service
23 Nov 2018
yuonnej
Fixed my leaking taps. They noticed my toilet was dripping and fixed it too for no extra charge. Honest plumbers
17 Nov 2018
georgianns
I needed someone to come out and fix a blocked drain pipe. It was causing my toilet to fill up and nearly overflow. I was impressed at the way they were able to get it running for me and their recommendations of how to stop it from blocking again. They seemed genuinely interested in keeping the price down as low as possible, for which I am grateful. People can trust this company and l would recommend them to any of my friends and to my family
17 Nov 2018
alejandrinak
Extremely easy to deal with and professional. Keeps in touch with you throughout the job and their quality of work is fantastic at a competitive price. Would recommend Gary to anyone wanting a really good job done
16 Nov 2018
loganv
Yesterday I had Ken come and repair my Toilet cistern that kept leaking. I can’t recommend him highly enough
13 Nov 2018
ilenep from Rydalmere
I would recommend this business because they went above and beyond expectations. they replaced the water heater for the quoted price, but then when I asked them to fix a few taps for me, they did so and didn't charge any more. Just good old fashioned service
13 Nov 2018
dongj373
I used this company to install a new water heater and fix a few leaking taps that i had no luck with myself. I consider them professional and knowlegable
12 Nov 2018
johnsiea from Melrose Park
I submitted an enquiry through their website and got response in 4 min. Came before lunch as requested and completed the repair of my water pipe leaking under my house. Cheaper than I thought, especially for the service
06 Nov 2018
CoolDru
I thought the customer service was outstanding. I had called two other plumbers who just couldn't get here before the weekend. I really needed this job done straight away. Thanks again
05 Nov 2018
CoolDru
Adam came out to clean out the tree roots from my storm drains after they flooded my whole backyard. He did a good job and i am happy with the service and price
05 Nov 2018
dungm
They just fixed the sewer pump in my garage. They were right on time, professional problem-solvers, and a pleasure to have in my home. They knew what they were doing, did it quickly, and left the area clean and tidy. I will call them first the next time I need plumbing work performed and have already recommended them to my neighbor
03 Nov 2018
gilmat
They were awesome from my first phone call until the job was completed. Blocked drains can be messy, I have had them done plenty of times before, but these guys unblocked it in record time and cleaned up afterwards. Highly recommended
02 Nov 2018
eveliaa
They were good value. I had three over the phone quotes for my water heater, but nobody could come to my home before the weekend, so I settled on getting Gary Renouf Plumbing as they could be here within the hour. They actually got the job done and were cheaper than the quotes I received, so big thank you to them...
01 Nov 2018
karminak
I am very happy to recommend this company. They are fast and efficient and I will call again if i ever need a plumber
01 Nov 2018
katiec779 from Jamisontown
Thank you for your excellent service. The plumber who came is a credit to your company
31 Oct 2018
alfh from East Ryde
The plumber that came gave fast and efficient service. We had a new kitchen tap which he fitted promptly and it works perfectly
31 Oct 2018
helainef
Very professional - on time - thorough. I wasn't able to find anyone with a cheaper price and the result was perfect. Five from Five
30 Oct 2018
homern
The two plumbers that attended our property in Ryde were very professional, kind and understanding. I had quite a mess after water started gushing from under my laundry basin. The man on the phone talked me through how to turn off the water to my house whilst they came out to fix the problem. They were so helpful and did a very good job as quickly and cost effectively. They cleaned and tidied the whole bathroom before leaving. I was very impressed with them both and would thoroughly recommend them.
29 Oct 2018
ceciliah505 from Bidwill
My bath suddenly didn't want to drain and the toilet wouldn't flush away. I was in a bit of a panic so I called Gary Renouf Plumbing as I had called them to help with a previous water leak. The man on the phone straight away put my fears to rest and said they would be right around, and true to their word, they were. Got everything working again with the machine they use. Absolute heroes and I can recommend their services
29 Oct 2018
joeyc30
I have absolutely no doubts in recommending Sam and Gary Renouf Plumbing, following my experience over the past couple of days. Sam and his offsider worked tirelessly to excavate and replace my cracked and broken sewer pipes that have given me nothing but trouble the past few years due to the age of the house. He was professional, and worked very hard to achieve the job in two days as I had visitors coming over for the weekend. I was also hugely impressed with Craig who was always on hand to advise and guide me through the entire process. All in all a really happy experience and I am 100% satisfied with the results, the price quoted and would faithfully recommend!
28 Oct 2018
alexandrac246
I received great service and advice from this company. I had an old electric hot water heater which was starting to play up. I organised for Gary Renouf Plumbing to come and quote me on a system that would replace this one and be more economical to run. They didn't try to over quote me on an expensive system that I didn't need and in the end, settled on a gas Stella system. Thanks again
28 Oct 2018
tashc288 from Gladesville
I have used Gary Renouf Plumbing twice, the first time I called because I thought I needed a new relief valve on my hot water heater, but he said it didn't need one and showed me how to operate it and how to tell when I do need another. I appreciate his honesty even though it meant less money for him. The second time I needed a pipe under my bathroom sink replaced which he did quickly and for a good price I thought
26 Oct 2018
janisc977 from Bidwill
I had water flowing from my downstairs laundry every time we had a shower. I eventually stumbled upon Gary Renouf Plumbing and i'm glad I did. They came out the same day and pushed a hydrojetter down my sewer pipes to the main line and found multiple areas that tree roots were getting in. All clear and working now
25 Oct 2018
coryg526
Craig and the team were just fantastic. The knowledge they display and ability to get the job done quickly for what I thought was a very fair price is unmatched. I would definitely recommend Gary Renouf Plumbing
25 Oct 2018
kikrr from Gladesville
I am glad I found Gary Renouf Plumbing. I had a problem with smelly water creating a bog in my front yard that was leaking down into the street gutter. The first plumber I called tried to fix the problem with the electric snake and didn't really succeed. He thought he got it working and charged me but it kept on being a problem and he wouldn't come back. I then was recommended Gary Renouf Plumbing who sent out Paul and I could tell straight away he knew what he was doing. He used a blasting water jet unit to clean the pipes and then put a camera down the line to show me the state of the pipe. It had chunks falling in on itself so he quoted me a price to replace the offending section and I accepted right away. It was all done in a day. It makes a difference when they know what they are doing. I recommend this company
24 Oct 2018
ninal517
At 10 o’clock in the morning I realised I had water leaking through my dining room ceiling. I phoned Craig and they were able to send a Plumber over by 11am, who found the leak and replaced the offending pipe by 2:30pm that same day. Everyone I dealt with was very professional and I was grateful to get such good service
24 Oct 2018
ernib
Responded to my call quickly and explained in simple terms the details of the work required and completed the task neatly and efficiently within the original estimate, and i am very happy with the price. It was for a blocked drain and a small section that was renewed because tree roots crushed it
24 Oct 2018
antoniap917
They could not have more pleasant or helpful. A fast and efficient service, and good value too. Thank you very much
23 Oct 2018
lynnj309
I called around as I has an emergency, my sewer was running down my driveway. Gary Renouf Plumbing was the one who promised to come right away, and I admit I was surprised when they turned up 40min later. they used the big water jet thingy to blast away the blockage - who knows what it was but all good now
23 Oct 2018
sabinas740
I called Gary Renouf Plumbing and explained I needed to replace my water heater and told them the model number. A Plumber came the same morning, probably 1.5hr after my call and another man dropped the new one off just as he finished uninstalling the old heater, so it was installed in record time. I am very happy with the service i received
23 Oct 2018
joeyg384 from Gordon
A good plumbing company, they came highly recommended to me and I can say I am happy to pass this on
23 Oct 2018
desireep861
Excellent service. Jake and Adam did a great job, so thank you boys. Very professional - They came and took care of the my very blocked drain. It took a while as they had to keep pulling out tree roots from my sewer drain, which is probably why it looks such a healthy tree. They walked us through a few things and were very helpful. I have booked a call back later this week to replace our hot water tank with a gas one that won't run out of hot water. We definitely will continue to be using Gary Renouf Plumbing and recommending to others
22 Oct 2018
bennys937
I want to recommend this business because they are an honest and reliable lot. I have used them on more than one occasion and always found them to be competent and just get the job done quickly, with no fuss and competitively priced
22 Oct 2018
juand439
All I can say is wow! I called on this morning hoping he could install a new kitchen tap next week. But he called back and said he could be here WITHIN THE HOUR. The Job was completed quickly and I couldn't be happier. The plumber was helpful and friendly and I would totally recommend him and will definitely call again when I need a plumber
22 Oct 2018
beatriceg390
Smooth and professional experience for us. Thanks for your efforts
21 Oct 2018
michelleo559
I just bought an old home and it needed a new drain pipe, the old one was cast iron and corroded away, a new water heater and a new vanity basin in the bathroom. After contacting a number of tradesmen and getting prices from them all, I eventually settled with Gary Renouf Plumbing. They were better priced and the job was thorough and professionally carried out. I'd definitely use them again
21 Oct 2018
maxl92
My experience with Gary Renouf Plumbing was excellent. After wasting a few hours trying to snake the drain-pipe by myself, I finally was willing to admit defeat and called these guys, after getting a recommendation from my neighbor. Paul fixed our drain promptly and was courteous and professional. Will definitely recommend to others
20 Oct 2018
shaunl303
I have used Gary Renouf Plumbing several times and found them to be prompt and their work very good. Would use again and happy to recommend them
20 Oct 2018
gabbyc276
Cleaned out the main sewer line, arrive on schedule, had to put a new clean out plug in. I'd recommend this company without hesitation
19 Oct 2018
leahs636
I called Gary Renouf Plumbing a couple weeks ago due to no hot water all of the sudden and I saw water leaking out of the exterior of the hot water heater. They came the same day! The guy who came, Sam I think was his name, was Extra friendly and informative. He checked everything out first, with me right over his shoulder. He informed me my hot water heater was about 12 years old. I have only owned the house for 3 years and have no idea when this hot water heater was installed. I opted for full replacement of this old electric heater with a new gas hot water heater. He got a new one that same day and put it in. Yessss, hot water restored. The install was very professional and he stepped me thru the process of lighting it off and ensured I was informed of how to do it if required
19 Oct 2018
juliec872
I don't normally write reviews as i never seem to find the time, but after dealing with every kind of tradesmen around Sydney that just want to rip you off, I feel the need to do my bit in helping others to finally find a quality trustworthy plumber out there in Gary Renouf Plumbing. He is one of the few true professionals i would trust to fix any problem in my house, and due to it's age, it needs a fair bit of fixing. He deserves 5 stars
18 Oct 2018
rachaell225
Arrived the very next day after i phoned at 7am as promised. worked through a full day with short stops for refreshment. Very polite Plumber. Excellent job. Top of the range price-wise, and a super result
18 Oct 2018
kena340 from Huntleys Point
I've just had some plumbing repairs to my three toilets and gas piping installed so i can change my old electric water heater to a gas one. It was good that he could do both pieces of work at the same time. Everything was done well and explained clearly. I will be getting him back to change over the water heater when i'm ready
17 Oct 2018
bonnier676
This is an excellent service! They fitted me in around my very tight work schedule and advised me on the work needed and which was the best way to proceed. Also a very clean and tidy job. I Will definitely recommend Gary Renouf Plumbing and will be using them again
17 Oct 2018
lewisw556
Unfortunately I know nothing about plumbing, so when my hot water tank started spewing forth water, I was left to the mercy of a professional. I'm fortunate to have Stumbled onto Gary Renouf Plumbing after receiving outlandish quoted prices from two other firms. Gary was able to put my brand new gas heater in for almost half the price the others were telling me. A good company and easy to recommend
16 Oct 2018
silviaw from North Ryde
They installed a new gas water heater. The work was done well, and they were efficient and very friendly. They tidied up after the work was done, and I have already recommended them to my neighbor who also had them install their new heater.
16 Oct 2018
mariel299
I received a professional and competent service. The plumber who came to do the job was fast, efficient and clean. We had a toilet that was leaking intermittently and as you would expect, it stopped leaking the minute he knocked on the door. I thought it might be difficult to fix if he couldn't see the leak, but he was able to successfully identify the problem and permanently repaired it. Would recommend
15 Oct 2018
dozzaw
Very happy with Gary Renouf Plumbers. Two plumbers showed up exactly on time. They had all the necessary equipment on hand, and cleaned up after it was completed. They are far the most professional service I've experienced ever, and I will definitely use them again when needed
15 Oct 2018
anthonyt753 from Ryde
Pleased to report that this company provided exemplary service in repairing my blocked drain over the weekend. The man that came was knowledgeable and polite and left my place clean and tidy after the job
15 Oct 2018
johnn920
We booked a call out and advised a rough estimate and wasn't advised a callout fee. Two plumbers came and didn't even inspect anything, just requoted and doubling the price to $1000 if things didn't work out and stood in the doorway of and wouldn't leave until they receive their call out fee. They called [Redacted] who claimed to have taken the call and advised that it was informed even though he also said that he has many staff in the office taking calls as well. Shocking service, rude plumbers trying to muscle their weight around, WOULD NEVER HIRE THIS COMPANY OR PLUMBERS AGAIN!!!
14 Oct 2018
maic
I was recommended this plumber from my best friend. They were a good choice as they came on the same day and fixed the smelly pipe problem I had
11 Oct 2018
orsonm
The young man that came to replace backyard tap was very polite and didn't waste any time in doing the job. I am satisfied with his work
10 Oct 2018
genevao
I had an emergency with water gushing out of my laundry and into my hallway. This plumber arrived within half an hour of my call and was able to replace the faulty washing machine hose straight away. Thanks for such a great service
06 Oct 2018
jodela from West Ryde
Thank you Ken from Gary Renouf Plumbing for your efficient and professional service. With water leaking everywhere, i thought it was going to be an all day job but you had it all completed before lunchtime. I'm most grateful for your efforts
16 Jul 2018
curtisd
Our hot water system need to be replaced. The guy quoted us $3200. We called the second place to get a second quote (samedayhotwaterservice.com) and they offered the same job, and same heater for $1430. They tried to rip us off by charging more than double than their competition. Also they overcharged on their call out fee. Avoid at all costs.
15 May 2018
laurelp143
I am a 70 yr old retiree. I had sewer spilling onto my street through a tree blocked pipe. I phoned this company and a plumber came when arranged the same day and put a pressure hose down my pipe, he didn't use a camera. I was informed that the job needed excavation and the cost was $13,400.00. He informed me that unless I had it fixed immediately I could get fined heavily, also I was putting my neighbors at a risk of contracting Hepatitis. I was asked for a deposit of $2,400. to get the work started the next day, I spent the night going over all this and decided to cancel and get another quote which I did the next day and had the job completed that day for $375.00. The actual company has been very understanding when I asked to cancel the job as well as giving back my deposit. I believe the company to be ethical however I have severe doubts about the actual plumber I received. Hopefully this helps any one else from going through a similar experience.
26 Mar 2018
ianp638 from North Wahroonga
We contacted Gary Renouf Plumbing due to a broken sewer pipe beneath baby's nursery. They said it was a big job requiring two days' work and quoted us $5200. Expensive but we had a 6-week old baby to consider! They came on time but, instead of two days' work, were finished in 6 hours! After deducting their costs, they'd charged about $800 per hour! Although we paid the money, we sought a reduction due to the over quoting and agreed to a $1000 refund. That was on 13th February - 6 weeks ago. Regular requests for payment have been in vain. Today I went to Fair Trading.
07 Dec 2017
jamesh167 from Newington
I wouldn’t on’use them again. They ended up coming out twice to fix a simple problem with my toilet that should have been fixed on the first visit. They charged a hefty fee to replace a washer on the first visit that didn’t fix the problem and another hefty fee for the second visit when they finally got it right. Use someone else!
11 Aug 2017
daniellec13 from Revesby
Yes the worker was punctual and obliging however, I find their cost and absolute disgrace. I needed two hose taps replaced and to have a look at the cold tap in the bathroom - which ended up having to be replaced and an eel put through the front storm water pipe going out into the street. They quoted $89 per 1/2 hour and $59 call out fee. I never expected to pay over $1,000. How can tradesmen charge such exorbitant prices is beyond me.
26 Apr 2017
anthony-wehbe680
We called these guys out to unblock a drain today. they said $39 for a call out fee then 89 per half hour. I thought expensive but ok, max it shold take is 1 hour. When they came out they said they need to use a jet blaster which they charged $390 for. It was never mentioned when they quoted the hourly rate. Its a quite manipulative way to win work, make it look cheap then slugg you while on the job. Total cost of job was over $600 for 1 hours work. If they were up front with the possible costs then we could have made an informed decision. Sad to see people out there like this.
04 Feb 2017
Anonymous
Requested a quote for a 315L hot water system to be replaced, one of their guys came to our house to inspect. Simple job with no stairs or access issues, so was astounded at the $4180 inc-GST rate quoted! Complained to their office but was told they could not buy the system for $1300 - the price I got another provider to complete the job for. So a dodgy quote and then lied to ... Be careful to get a second quote when dealing with these guys.
31 Jan 2017
christinem933
Total rip off! Quoted $9500 but we got the work done for $1000! Tried to pressure us into paying $4k deposit on the spot.
22 Jan 2017
jasmine-maine828
These guys have been very friendly honest and helpful! I will definitely be recommending them to all my friends and family
21 Jan 2017
harry-segen514
Great customer service! I had a different plumber come and fix our toilet when it kept running, and he apparently did it wrong because he didn't know what he was doing. These guys called me back on the weekend and were able to fix it quickly and without charging me for expensive unnecessary parts. It's so hard to find a good plumber these days who won't just rip you off, and these guys are great! Thank you
19 Jan 2017
simon-nathaniel622
Could not be happier with the service and conduct of this plumber. On time, good price and cleaned up after they had finished. Highly recommend this company
18 Jan 2017
simon-croft826
When you have a plumbing problem and you have to arrange your work around the plumber, it helps if they can turn up on time. These guys didn't disappoint. I needed them here at 6.45am and out by 8.45am and they delivered. Truly professional
17 Jan 2017
reece-boyen643
I can highly recommend this company. Turned up on time, did a great job and cleaned up after themselves. Their price was also cheaper than the two other quotes I had. Thanks guys
14 Jan 2017
winnifred-adler511
A big thank you to the young man who came to clean my overflowing gutters. It turned out to be a blocked drain and he just sorted it all out and I got a Seniors Discount
13 Jan 2017
jennifer-suiter590
A wonderful job and professional attitude. Arrived right on time and even took the time to listen to my husband. Nobody ever listens to him
12 Jan 2017
sandra-gordon467
They were the cheapest quote by far and I was really happy with the result. Thanks guys for being so polite and doing such a quality job
10 Jan 2017
Angiemoshie
Very friendly, they were here within an hour and didn't overcharge. Will use again and can definitely recommend
28 Dec 2016
angelam142 from Ryde
They came on the same day that I called them and fixed my leaking taps like new. Very courteous and polite. I can recommend this company
28 Dec 2016
dereka360 from Gladesville
I called this company and they were here in an hour, exactly as promised. They did a good Job at unblocking my drain, which nobody else seemed to be able to fix. Many thanks
23 Dec 2016
johno898
We contacted Gary Renouf plumbing regarding a problem we had with a blocked drain. Not only did they not fix it they told us they would have to excavate the back yard and it would cost approx $10,000. The so called plumber got his equipment stuck in the pipe which he claimed were earthen ware pipes but are in fact PVC and then proceeded to charge us $750 for retrieving it and the so called work he had done!!!!!!!!! We were in such shock about the $10,000 quoted we stupidly paid him. Our friend who is not a plumber managed to fix the problem the following day in approx 1/2 hour with a long piece of timber and a hose. Plumbers they call themselves [redacted due to inflammatory comment]. DO NOT USE THESE PEOPLE.
19 Oct 2016
brucej89
I would NOT recommend these buffoons to my worst enemy!! We had a blocked drain in the kitchen sink and had been plunging it for a few days and slowly getting it to drain, rang these clowns, having got the number from a junk mail fridge magnet. Well the guy was punctual for sure but he just tried to plunge it like we had until he managed to block it completely and then he started trying to find the pipework. It is a unit in a block of units and the pipes are in cavities and he couldn't find a way in after looking in manholes and vents etc and started talking about maybe getting a jet for $380 but he doubted it would work. in the end he couldn't fix the problem and kept coming back to the sink and re plunging it with no success. then he said we needed a schematic of the sewer from the water board, we gave him the building plans with all the sewer and he inspected them but he reckoned they were no good and said to get the plans from the water board and then try again. He charged us 2 hours at $89 per half hour plus $89 service fee (less seniors discount) $465 all up! I rang the water board and paid $23 for the schematic that turned out to be exactly what we had already given him, and they emphatically stated they don't have any private details only where the connection to the main line is and that any plumber should have known that. All in all we paid $490 and we are back to square one, and have wasted a whole morning chasing our tails. Have now rung another plumber, I suggest you do the same!!
13 Aug 2014
I find them very thorough and excellent in explaining the problem. Just not happy that i had a call out that cost $200 with NO work done! $89 Service Call + $89 per half hour labor + $17 GST. We didn't get anything fixed as i cannot afford the prices. If it didn't cost so much or if the prices were capped or reduced after 2 hours of labour ( it is $178 p/hour mind you) i would be happy to use and recommend them. But again, if money isn't an issue for you then i would DEFINITELY use these guys! i love that they explain the problem and happy to explain what they are doing every step of the way. I did use them for a previous job and i was VERY happy.
08 May 2014
Contacted Gary Renouf Plumbing in the afternoon to help with a few plumbing problems that i had. Expecting service later in the week and like there advertising says same day service they were out that evening sorted out all my problems very polite and not in a rush to get home but to sort my plumbing problems out. Great price for the work received Thank you Gary Renouf Plumbing
13 Feb 2014
Extremely expensive and the staff were only here for 15mins to 25mins at the most from when they turned the car of to when they left the curb out front of my place but was only in the house for 15mins and it cost me $238.70 they first told me that there is a callout fee of $39 fair enough and then $89 every half hour also fair enough but they were not here for more than 25min i then called their boss to tell them, they then called me back and said they spoke to the staff that done the job and that they were here for about 40mins and by the end of this conversation they said well ill take 89 of the quote for the next job as i had two quotes for two other jobs i need done one the gas pipe was $395 and the hot water and cold pipe to be moved a meter down was going to be $857.20 and the wall is already of also the pipes are there just have to extend it . so i will not be getting them back and will put a complaint in to fair trading
12 Dec 2013
Extremely expensive and just to get one item for replacement, the plumber was away for 45 min, and only 2 hours work and one little replacement cost me $600. I would never use them again.
19 Nov 2013
Plumber was at my place for 20 minutes, didn't bother touching my hot water system, didn't even bring their tools in, said I should contact the manufacturer but still charged me 195$ for what he called labour! bad service! Won't ever be using them again!
23 Mar 2013
The worst plumbing experience I have ever had. They fail to inform you that they don't allow payment by invoice, not when you are booking them and even not when they quote you. Then they tell you to go back into the bathroom and undo all work they've done unless you pay them now. When I informed the plumber that I can only pay by invoice the plumber became rude against myself whilst calling head office. To top it all off the plumber left the old, wet & dirty taps and shower cords on the carpet and refused to pick it up until plumber had finished phone call with head office. Oh and the bathroom was left in a state with water all over the floor and dirt in the bath. When the head office person heard about the old taps and cords on the carpet all they had to say was "oh a little bit of leakage on the carpet wont matter" but hey they were gracious enough to give me 7 days to pay full price! These guys charge $89 per half hour, for that price you expect them to provide a level of service that doesn't include rudeness and to not leave old taps on the carpet.
27 Jan 2011
Work is fine. Prices are extremely expensive. Will not be using them again.
21 Jun 2010
melaniec4 from Werrington County
My outside tap would not turn off, so I had to turn my water off. I called the 1800 number on the Sunday and left a message requesting someone to come have a look at it on the Monday. Monday morning I had to call back and find out it anyone had got my message as no return call. They said someone could come out Tuesday which was not convenient, so I was then told someone would be there in half hour as there was someone already in the area. I was told the call out see was $89 and the labour fee was $89/half hour. I thought this was pretty expensive but needed it fixed so agreed. An hour and a half later, someone came, spent 2 minutes to take the tap off and replace it, and charged an additional $75 for the tap, which probably cost $20. I only used this company because I received a flyer in the letterbox and figured I was supporting a local company. Will NEVER USE AGAIN, and am telling everyone I know!!!!!!
09 Nov 2009
PhillipC from Mount Druitt
Really an excellent plumber to whom nothing is 12too easy for him to handle or too hard for that matter, big jobs or small he can do them all. No problems ever with this plumber.
09 Nov 2009
PhillipC from Mount Druitt
He prides himself on his same day service and that's exactly what we got to great effect, he was wonderful and fixed our leaking toilet problem first time done right.
22 Aug 2008
Gary Renouf plumbing was fantastic, as an elderly person I always worry about who comes to my house but Gary was great. They cleared my drains & left everything clean & tidy & gave me a discount for being a senior. Thankyou Gary Renouf Plumbing will use your services again.
Details:
Sydney, NSW, 2000
Tel: 1800889440
Status:
Verified

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