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Cleantoshine Cleaning Services

5/5 RATING BASED ON 54 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Cleantoshine Cleaning Services

Customer Reviews for:
Cleantoshine Cleaning Services

28 Oct 2022
tamaraj435
I used cleantoshine cleaning services for an end of lease exist clean including carpet steam cleaning. (Moving package 1). They did an excellence job and accommodated me when I asked them to change the booking to an earlier date. I have no complaints with the service at all. I would definitely use them again if needed.
04 Oct 2019
sunnyc2 from Sunshine
Fantastic service provided by cleantoshine team..my agent is also happy with apartment tenancy cleaning..we have used this service again n always they are spot on
27 Sep 2019
d7a85ebb
Clear pricing in line with market rates. Cleaners were in SMS contact and on time. Diro and his mate did a thorough job on an end-of-lease clean, nothing was missed and the carpets were shockingly like new. No problem with getting back all of our bond.
27 Sep 2019
hughm898
I cannot recommend this business, they arrived to clean and then decided to charge an extra amount because the bathroom was "too dirty". That's why I hired them to clean it.
13 Apr 2019
frankm638 from Docklands
More vandalisim than cleaning. $450 invoice to repair after they had cleaned my apartment and still waiting for a reply and re-embursement. Intimidated my partner, to not check after the cleaning and for good reason as they had destroyed 2 walls, left rubbish in the bedroom, failed to clean the fridge/freezer.
07 Aug 2018
Anonymous
Great value for money compared to other options out there. We went with Moving Pack 3. Cleaners turned up at 8am on the dot on a Saturday and took about 4 hours to thoroughly clean the apartment. Letting agent advised that the landlord was extremely happy with the how the apartment was left when we vacated. We received 100% of our Bond back. I have no hesitation in recommending this company and have already passed on their details to some work colleagues that are moving in the not too distant future.
05 May 2018
ranir
My 3 bedroom house 100% guaranteed my bond back. I most certainly got it back! They did a magnificent cleaning job. Quality for a good price. Very happy with the outc...
24 Apr 2018
sueh870
Terrible service on steam cleaning my car. I told CTS there was a bad smell caused by rotted meat in my car and they assured me they could steam clean it. A guy turned up 1 hour late after several phone calls and the guy refused to clean it, saying it would 'make him sick'. They should not have accepted the job - I clearly explained what was wrong. Never use them!
04 Apr 2018
stephanie-p714
100% guaranteed my bond back. I most certainly got it back! They did a magnificent cleaning job. Quality for a good price. Very happy with the outcome would use again!
14 Mar 2018
fabianr531
Do NOT hire these guys!!! - The cleaners showed up late as they were unable to find my address. -Their first question “How do you pay?“ -I had to clean after them in multiple areas of the apartment, could have cleaned it myself straight away... THE LOWLIGHT - they managed to damage the wall in two areas and then pretended the holes had already been there after I confronted them. -The cleaners also broke a mosquito net. - I received no response when I emailed their office to asked for reimbursement as my agent took money from our bond. When I spoke to someone in the phone, they denied everything again. After multiple calls they offered $20 which I am still waiting for. What a joke... Shocking customer service all over.
06 Mar 2018
imogenc775
Highly recommend, the team did a fabulous job and reasonable prices. 2 bedroom unit clean with a steam clean. highly impressed!
22 Feb 2018
tiffanyd484
I can highly recommend for an end of lease clean. It was immaculate and bond fully returned. Very happy!!!!!
12 Sep 2017
sunnyc2 from Sunshine
They are fantastic cleaners, arrived on time..I booked them for end of lease cleaning. House looks great. .
25 May 2017
soniam875
Highly recommend. Used them to clean the property we just bought before we moved in. Very happy with the result so I used them to clean our rental property we moved out of as well!
01 Mar 2017
aleksc
I cannot recommend this company enough. Never have I had such a thorough end of lease clean and for such a reasonable price. I was truly shocked. They are quick and professional and efficient. USE THIS COMPANY! You will not regret it.
06 Feb 2017
pradnyap
Excellent prices, quality and service. I did not have to talk to the company more than once and all was delivered as per the deal. Work started on time and done properly. Service provided to Rowville even though far away. Really happy. Highly recommemded. Pradnya Rowville
26 Jan 2017
jkp
Very happy with the service provided.Took that extra mile to recommend us what is exactly required. Extremely HAPPY with the final outcome of the cleaning.
02 Dec 2016
Silveru from Tarneit
we highly recommend them for end of lease cleaning as we are very happy with their service and they did grate job with cleaning even then our agent was not happy so I gave them cal back to fix the issues and the returned and fixed everything without additional charge and the price is fixed. customer service is really good they respond well to emails and calls as well.
24 Nov 2016
adelel356
Cleantoshine did a vacate clean for our large double-storey 4 bedroom house. They did a fantastic job - we got all of our bond back and the agent said that the place was spotless. The price was also very reasonable - what was quoted in the email was the price we paid (unlike some other companies who increase the price when they actually physically see the property). We were very happy with the service and would definitely recommend them (and use them again in the future).
28 Aug 2016
simonr954
Value for money was exceptional. After the final inspection the real estate agent deemed the place immaculate. I have no hesitation in recommending this company.
09 Jun 2016
natalie-j17
Very very happy with the cleaners from clean to shine, they are so nice and helpful with the end of lease clean. They came and cleaned the house so well it looked better than when we moved in. definitely would recommend them to anyone!
17 Jan 2016
shivangis from Preston
Initially all seemed to be ok, but the cleaners refused to clean on the clean day and agreed for a reschedule the following afternoon. To my surprise I was called the morning of next day and was asked to be ready in 30 mins. With a 3 year old to take care ,I had already planned my day accordingly for afternoon, and they assured me to call later to confirm the arrangement. After waiting for the whole afternoon I called them to learn that they cancelled my job.They blocked my number and left me in the lurch. I cannot comment on the quality of service for end of lease cleaning as I never received it, but as a customer service I would have expected them to notify me on time regarding cancellation so I could have re-arranged for other alternatives. I just suggest ethical customer service from them and just stick to your words I relied on them as the previous day they had done the steam cleaning at my property with fair quality but better responsiveness and punctuality
06 Jan 2016
canaa
Used Clean to Shine for an end of lease clean and they did not disappoint. Not only were they on time and professional, the place looked better than it ever did when we lived in it. I also appreciate how responsive they were to the request for quote and email questions. Would definitely recommend them.
03 Jan 2016
ap396
The team did a fantastic, thorough job of doing our end-of-lease apartment clean. Highly recommend!
26 Nov 2015
robj640 from Melbourne
Got full bond back without any fuss from real estate agents. Clean to shine did the very professional end of lease cleaning job for our house. Happy to recommend them to family & friends.
12 Sep 2015
robm767 from Glen Iris
Called on the Monday and they arrived Wednesday to clean our four bedroom house. Very thorough clean at a good price. We definitely recommend using them.
16 Jun 2015
andrewk42 from Yarraville
The BEST! Yes all the reviews are true, Clean to Shine did the most outstanding exit clean. Even my agent was super impressed at the work. They are very detailed and do a thorough job.
29 Jan 2015
kirstyw19 from Carnegie
We purchased a property and knowing we would have to give that place a clean we couldn't face also cleaning our current apartment. I was concerned getting someone in to clean would be costly and not deliver the results i expect. I searched reviews but most companies seemed really hit and miss and some wanting to charge around $500 to clean a 1 bedroom apartment - not even including steam cleaning the carpets! With clean to shine I was pleasantly surprised. Cost was really reasonable and job was done well. After it was cleaned I went to sweep our courtyard to find that they had done that too! I would recommend clean to shine and will differently use them in future - actually wished we had gotten them to do our new place too!
04 Dec 2014
hughsie08 from Mill Park
Found on this site. Was pleased with the job they did on my rental property everything was exactly how it was before my bad tenants trashed the place. highly recommend - good price
03 Dec 2014
joelb6
I had to organise a move and end of lease clean at short notice - I found Cleantoshine through WOMO listings, and they were one of the few companies to respond quickly with a very reasonable quote. They were also able to offer a weekend time 2 days later (important since I was organising this 4 days before an already extended date for vacating the property). The results were well above expectation - by my own inspection I'd easily say that the unit was cleaner than when we first moved in. I think the real estate sounded a little shocked how clean it was when I asked how their inspection went. I can definitely recommend Cleantoshine for an end of lease clean - good value, convenient quoting / booking times and turnaround, fantastic attention to detail.
14 Aug 2014
andrewf20 from Windsor
Moving is one of the most stressful experiences, and having to clean a rental so that you can get your bond back only adds to the stress and time is takes to move into your new place. CleanToShine did an amazing job at a really reasonable price and we're getting our bond back without any follow ups.
01 Mar 2014
sunnyc2 from Sunshine
End of Lease cleaning job done at my sunshine house , good work done, better price. Got my all bond back, happy to recommend them
30 Jan 2014
raj_paras from Craigieburn
We decided to use this company based on other Womo reviews. Their price was reasonable and their website had accurate details on what the 'moving pack' covered. The cleaners arrived on time and work completed was tidy and clean for the most part. A couple of areas still had dust or hadn't been cleaned properly which we pointed out. One of the cleaners initially went on the defensive and said the stain couldn't be cleaned. The boss eventually cleaned it and other areas which we had pointed out. We could sense that the cleaners were a bit angsty that we were picking up areas that hadn't been cleaned properly. Overall, there were pretty decent value for money but there is room for improvement in the service delivered.
09 Dec 2013
alekj from West Melbourne
I used Cleantoshine for an end of lease clean. Their website has 'moving pack' options under 'get quote' that let you know exactly what you're getting. I chose a pack that included a carpet steam clean and Cleantoshine offered great value for money. I promptly booked them via email. They showed up on time on the day and cleaned the apartment flawlessly within a couple of hours. They were also very friendly. I got my bond back. Highly recommended.
28 Aug 2013
pippag from Prahran East
We had to cancel another service provider after they'd done a terrible job cleaning our new apartment (abbreviation FCM - please avoid!) so arranged Jignesh on a Sunday at the very last minute. We booked an end of lease clean to be done the following day, which he managed to fit in without any issues. His team did an excellent job, they were extremely thorough and even managed to clean some of the areas which we hadn't identified as issues. They aslo steam cleaned the carpet as part of the package - this was also done to a high standard. All up $375, so comparatively very very good value too.
25 Jul 2013
samanthab18 from Sunshine West
Highly recommend CleantoShine Housekeeping Services for an End of Lease Clean. My tenants vacated, and left the house very unclean. The team of 3 did a great job, it smells and looks beautiful, squeeky clean. Quality service, and good value. Brilliant job.Will use this service again.
10 Jul 2013
ngocn from Kingsbury
Amazing work and friendly attitude! I am really happy to recommend friends to choose this business for floor mopping. I am Ruby, a La Trobe uni student and the floor was dark because of dust but now is very clean and looks like new again.
12 Jun 2013
aleksl
We booked Jignesh in for an end of lease clean when we moved house. He was very flexible about timing and the the price quoted was very reasonable. Our house was huge and it was a big job, but there were no extra costs and it was sparking clean! Property Manager also passed on her compliments on a job well done! I would recommend Cleantoshine to any one! Thank you!
12 Jun 2013
Anonymous from Camberwell
We had our house cleaned before moving out. Cleantoshine did a fantastic job, the house was spotless and the service was great.
23 May 2013
Anonymous from St Kilda
End of lease clean that was extremely affordable and feed back from the estate agent was glowing. Very easy to organise and accomodating with timing of having clean done Thank you and look forward to using in future. Have used numerous cleaner over the years and have been thoroughly impressed by CleantoShine. Highly recommend.
18 May 2013
blike_1 from West Melbourne
As opposed to most of the reviews we had a cleaning service every fortnight. We started off ok, the couple were lovely but communication was sometimes an issue - some misunderstandings s we requested a change of day and they didn't arrive a couple of times. The quality for the price paid was not that great. I'm not fussy but one of our toilets was only half cleaned three times in a row - it's like they'd given up by then! We paid for the premium package that included window sills, cobwebs and skirting boards that were NEVER done over the 3-4 months we had the service. Nor were the balustrades, cupboards doors and numerous other things. If you want a rental exit clean this business looks adequate but for a long term arrangement I'd go elsewhere.
04 May 2013
kima10 from Epping
Clen to Shine took the time during my Steam Clean service to attend to an additional area above and beyond to remove a hardened glue from an area of carpet. Giving me the tips and info to be able to perform little tricks for glue in the future.
06 Apr 2013
pats8 from Port Melbourne
End of lease package done for me. Cleaning and carpet steam cleaning was of excellent standard and got my bond back in full, excellent value also. Would recommend them for any end of rental property lease cleaning.
12 Mar 2013
heather5656 from Campbellfield
Our company required our carpets steam cleaned urgently and after contacting several cleaning companies to obtain a quote, and not even getting a phone call back, I contacted Cleantoshine Housekeeping Services and Jignesh came out the same day and provided me with a very reasonable quote. They could even do the steam cleaning that very week and would work around our specific time for when staff were out of the office. Jignesh arrived promptly on the date and time agreed and set up straight away. He finished the job in the time he quoted and did an excellent job. We had problem stains which our regular cleaners could not remove from the carpet and Jignesh managed to get these stains out. My Manager's were impressed with the job done and we will using Cleantoshine Housekeeping Services when we require our carpet steam cleaned again. I can honestly say I would recommend using Cleantoshine Housekeeping Services.
15 Feb 2013
johnny5ive from St Kilda
The team here are professional and friendly, and always provide quality work with their cleaning services. The time taken matches the quality of the work, but is efficient and cost effective, so the price is right. Recommended for general cleaning and end of lease cleaning to meet house inspection standards.
15 Feb 2013
emilyo4 from South Yarra
What a fantastic job your team did in cleaning our property for an end of lease package. We were impressed that the cleaners arrived early and finished on time. The place was absolutely spotless & our landlord described the job as “excellent”. We were extremely impressed with the detail and professionalism of the cleaners. We will definitely be recommending your services to others.
26 Jan 2013
hiteshk1 from Reservoir
They did work for me on short notice. Excellent work. Done more than expected. highly recommended to anybody who need quick and quality work to be done.
21 Jan 2013
chintanparekh from Epping
Friendly yet professional , A1 Quality of work and Ethical in time of Work & time Charges. End of Lease cleaning was excellent as no compliants from Real estate during final inspection.
12 Jan 2013
umangmehta from Epping
We received excellent service from clean to shine in terms of quality, value and service. We are very happy and would recommend to clean to shine for our cleaning needs. Thanks to Clean N Shine team to make our experience very good.
11 Jan 2013
gopis from Mill Park
We move out of the rental house and given the job to cleantoshine, did wonderful job, cost was also reasonable, also did garage cleaning free of charge, no problem from the agent, got all bond back. i would recommand them to other too, really hardworking people, because they did cleaning on sunday on my request.
11 Jan 2013
hitg from Maribyrnong
i really happy with service becose i have gone through the review of website before and i really appreciate those guys who perform mind blowing work . thx cleantoshine
03 Jan 2013
ter_ong from Carlton
had a previous cleaner come in (bayside cleaning) and they did a terrible job. they said they had a 100% bond guarantee but refused to correct certain mistakes when the agent said the place was not up to standard. found 'Clean to shine' online. these guys did the job! great cleaners, friendly, and very attentive. cleaners were very agreeable to address any issues i pointed out. steam cleaning of carpets was great too. and at a good price! $190 for the whole job. and i got my full bond back too!
11 Dec 2012
ishita from Reservoir
they came to my old house to do end of lease cleaning, i have received all my bond back yesterdday. I am happy with there work. Fantastic way of work, they knows what they are doing.
22 Nov 2012
AAGB from Melbourne
They done my moving house cleaning when my lease end on rental property. They clean my house with all window with wall. Price was affordable with very good service on cleaning. Thanks for cleaning my house where I got my full bond refund. Thanks.
Details:
South Morang, VIC, 3752
Tel: 1300456457
Status:
Verified

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