12 Jan 2018
From the time I made the initial phone call right up until our pool was installed we could not have been happier. The whole team were very helpful, understanding, informative and professional. I would highly recommend Rainwise pools.
23 Mar 2017
We were very happy with the whole process. We work full time so it was great that Rainwise could accommodate that and work around us.
The team were hardworking and quick. Everything was taken care of, from the dig, plumbing, install, paving and sign off.
We love our pool and look forward to the fun times ahead.
The whole process was quick & easy- a great team.
23 Jan 2017
The process was well organised and we were well informed.
Rainwise took the stress out of the whole pool installation for us.
We were well informed along the way & questions & queries were handled quickly & efficiently. The installation was all finalized so quickly too!
21 Nov 2016
The whole process was smoothly executed.
We are very happy with the final product.
From the beginning of the process Shaun and his colleagues guided us through each step. We knew when, where and how each process was implemented.
All workers were very professional and friendly.
We had a fantastic experience with Rainwise and would highly recommend them to anyone who is interested in getting a pool.
Thank you guys!!
14 Oct 2016
We can't thank tai wise enough for the amazing work they did and the professional manner they did it in. It was a true pleasure working with the whole team and we can't speak highly enough of rob and Juliana you are both amazing people. Our family is swimming in what we feel is the best backyard in Melbourne so thank you very much.
28 Jul 2016
Fantastic service from the start to the finish. We were blown away with how quick our pool was installed and the reliability of the Rainwise crew.
Our salesperson Shane was on hand throughout the whole process to assist in any questions we had.
A great experience,thanks Rainwise! Bring on summer ️!
09 May 2016
Great company, everything from start to completion was fantastic! Well organized and very knowledgeable! Highly recommended
01 Feb 2016
jackg377 from Pascoe Vale
I FOUND RAINWISE TO BE VERY HELPFULL AND FRIENDLY . SERVICE EXCELLENT AND COMPATEABLE PRICES . THEY TOOK CARE OF ME.THANK YOU STAFF FROM RAINWISE.
21 Jan 2016
Unbelievable service from the guys at Rainwise. From the sales process all the way to completion well exceeded my expectations. Getting such a big investment as a pool can be quite daunting but I couldn't recommend Rainwise highly enough. They all have a pool technician available after the pool is installed who helps and really educates you about your pool. These guys are professional and amazing to deal with. I can't thank you all enough.
01 Jul 2015
hannah0364 from Fulham Gardens
I have never experienced something so wonderful and great. After months of searching for a reasonable price the value here was so worth it in the end.
27 May 2015
I found everything about Rainwise fantastic! The information throughout the process was great.
I knew what was happening every step of the way.
When it came to hand over, the pool technician was great at explaining & demonstrating how everything works.
My kids totally love their new pool & we can't wait until Summer to enjoy it even more.
25 May 2015
Can't speak highly enough of the quality, efficiency and easy process from permit to installation and hand over.
I Couldn't believe the kids were swimming 6 days later!
The installers, owner and sales rep were professional, courteous and informative throughout the entire pool install.
We would recommend Rainwise not only for their outstanding quality but the complete hassle free and easy installation.
19 Mar 2015
Choosing a fibreglass swimming pool can be a daunting process.
I did my home work, comparing local companies and searched for complaints on the internet. All of these companies had at least one complaint except Rainwise, which had only compliments and praise, making my decision easy.
Our pool was installed only two weeks after signing contract, and we were pleased with the Rainwise team who were friendly and professional.
The team arrived promptly on Monday morning and started excavating for the pool. The pool arrived wednesday and was installed, the finishing touches were done Friday and we were swimming by Saturday.
Shaun was very helpful and promptly dealt with any questions.
Rob did a great job getting the pool into our backyard.
We love our new pool and would not hesitate in recommending Rainwise to anyone and are proud to show it off.
Thankyou for a wonderful and hassle free experience Rainwise. we cant praise you enough for all you did.
Ian and Sue
28 Feb 2015
Our experience with Rainwise pools has been very positive. Purchasing a pool can be a very daunting experience but Rainwise made it easy. From the preparation to the installation, they were true to their word and delivered on time and on budget. What impressed us most was the quality of the customer service from the team at Coburg. Rob and his team are friendly and helpful and most importantly prompt to return calls or visit onsite to answer questions. We recommend them to anyone looking to purchase a pool.
Mark and Ellen
02 Feb 2015
"Dear Rob, well it took a while but we finally got there, you & your staff were there to walk us through everything.
It has been a pleasure & a fantastic journey to us now enjoying the weather in our new pool.
Your after sales service has also been great, assisting and teaching us.
Your staff are a credit to your business and we couldn't have asked for more.
Chris and Mark
17 Feb 2014
"So organised and quick!
We were nervous about purchasing and installing a pool given the many options and expense of the project.
Rainwise provided a personalised and detailed service that reassured us right from the beginning.
The quality of the staff, organisation and timeline for the project was brilliant and we were kept informed at every stage.
We were thrilled with the finished product and the minimal need for chemicals. The solar heating is so efficient that our kids have been swimming since September.
We recommend Rainwise to everyone and if we were to move we would have Rainwise put in another pool!'
Karen and Anthony- St Helena
15 Feb 2014
"When searching out pools, I did a bit of homework and spoke to quite a few companies. During this time I came to the conclusion that there aren't many who are willing to go the extra mile for you or have the knowledge that we required. However, then I came across RAINWISE POOLS in Coburg, what a difference their professionalism, the quality of the product and the detail to service has made, it is amazing.
They have made the experience so much easier than it could have been, their friendliness and willingness to assist in any way they can has helped get us through what was a major project.
With difficult access they connected us with the right people who then continued to make this project come off.
We are thankful for all they have done and know that without their assistance we wouldn't have had the flawless experience we did, we wouldn't hesitate to recommend Rainwise to anyone and wish then every success in the future.
15 Feb 2014
"where shall we begin? Our biggest headache was which pool company to choose! We read the reviews and thought Rainwise Pools sounded too good to be true, but to be fair they were honest reviews. Other than a slight set back with the wrong colour pool being delivered everything ran pretty much to plan, the wrong pool was sent back and the new one arrived with minimal fuss.
The guys were polite, helpful and answered all our questions, of which there were many! They kept the mess and upheaval to a minimum and even tidied daily.
The price quoted was pretty much what we paid and the extras (ie plumber and crane hire) were what we expected and budgeted for.
We would recommend Rainwise- Summertime Pools confident in the fact that they would deliver a quality product in a timely manner with minimal fuss"
Trevor and Karen- South Morang
14 Feb 2014
"Excellent service, kept informed, kept to timelines.
Rainwise- Summertime Pools made the task of buying and installing an in-ground fibreglass pool as straightforward as possible.
The sales staff were professional and helpful, always happy when contacted in the lead up to the sale, as well as during the installation and after.
Installation was efficient, with all involved always willing to discuss the process and answer questions.
Overall, a satisfying, highly professional experience.
14 Feb 2014
"From start to finish the process was smooth and consistent. The down to earth attitude and professional advice from Ben was outstanding. He was really helpful and kept us up to date with the whole process. A real pleasure to deal with and in our opinion a great asset to Rainwise.
Also on the day of construction we were most impressed with the advice from your crew.
We look forward to ongoing contact with your company and we will keep in touch for ongoing advice.
Steve and Mary, Lalor
05 Sep 2013
seanb8 from Roxburgh Park
Ben and the guys from Rainwise have been great, from start to finish. My wife and I spoke to Ben regarding the pool he was honest and upfront with everything. as far as the pool installation Wayne and his crew were great they were here when they said they would be and everything ran like clockwork. The overall experience with Rainwise was great and the quality of work was outstanding. Many thanks to Ben , Wayne and everyone involved with our pool installation.
19 Aug 2013
francinet1 from Mount Eliza
We installed a 7m Corbree pool in 2010 and were swimming in it within 3 days. We were so happy with the service and product that when we moved this year we didn't hesitate to contact Summertime pools again. We now have a 9.3m Mishadel and can't wait until summer! Rob and the team at Summertime were fantastic again when organising quotes, council plans, excavation and the communication was excellent. Highly recommend this company to anyone.
11 Aug 2013
diannem9 from Sunbury
From the time I sent an email for a quote to the end, I cannot fault this company. Shane went out of his way to assist me and to make my pool experience stress free.
The men that arrived to commence the job were very friendly and helpful. Even Grumpy who was not that grumpy at all. Thanks to Wayne, Mal and even the bob cat man.
Then came Steve, the Paver. He did such a wonderful job of the paving in such a professional way. Thanks also to Graham and his brother who were very helpful explaining things to me.
All in all, I am completely satisfied with the pool and would recommend Summertime Pools to others.
Thanks for everything guys. I will think of you all when we begin to use the pool in summer.
01 Aug 2013
angelat14 from Croydon
6.2m x 2.8m fiberglass in ground pool. The service was second to none from the very first meeting with our sales rep Shane. Shane was hands on through the whole process which made it less stressful as we had a constant point of contact should we need it. The boys on site were super polite, reliable, informative and were a pleasure to have around! We cant believe the pool was in and completed in 3.5days!! The hand over was also completed by Shane and it was made very clear that if we ever had any problems at all we could always go back to Rainwise / Summertime pools and they would help! Really pleasant experience...Thank you!!
28 Mar 2013
I am currently renovating my house, and I needed a Maxiplus Slimline Watertank immediately. Rainwise was the ONLY retailer in Melbourne that actually kept this tank in stock! So they were able to deliver it the next day, which made my plumber very happy! The staff are amazing, so helpful, and all have a 'whatever it takes' attitude when it comes to providing you with whatever you need to fully benefit from their product. Their service is above and beyond any other I have had recently! Thank you again!!!!!
04 Mar 2013
Anonymous from Ferntree Gully
Inground pool installation was going to be a nervous time however these guys were exceptional and worked brilliantly as a team of people
24 May 2012
kipb from Swan Hill
I had a rain water tank installed totally to my satisfaction and was both surprised and pleased to receive a follow up phone call to make sure all was ok. I wouldn't hesitate to recommend Rainwise
21 May 2012
bradl2 from Reservoir
After seeing many pool installers for quotes and some professional knowledge it was a pleasure to deal with Rob.
Out of 5 installers we spoke to, Rob at Rainwise was the only one to give us a written quote with all addition/deduction and explain these to us fully.
We signed the contract and the building works started a week earlier than we expected ( this suited us). In the only week of feb 2012 for it to rain it had to be this week, this did not stop any work and the job went ahead we had the pool ready for handover in 10 days including a weekend and half a day lost due to the weather.
All the contractors used were always on the go and getting everything done , they got a plumber on site in an hour to fix a problem which in the end saved me some money.
Only drawback was the supply of tiles was delayed by a few weeks which didn't effect any work we were having done .
Overall I would recommend rain wise/summertime pools and Rob's team to anyone.
Thanks we will enjoy our pool for many years to come.
21 May 2012
Anonymous from Glen Iris
7 x4m Fibreglass pool installed. We were kept informed along the way and any issues were dealt with quickly. We were very happy with our dealings with both Rob and Ben and love the end product!
21 May 2012
daniel7 from Chirnside Park
I was in the market for an in-ground fibreglass pool and after considerable research, I met Rob at the Pool & Spa Expo in Melbourne.
From the outset, Rob was a clear standout from all other stall exhibitionists in terms of his honesty and â€œdo anythingâ€ approach. Nothing was a drama and he was willing to work in with us without any problems whatsoever.
Rob also represented the best value for money, without any compromise on quality or service.
Rob and Ben from Rainwise/Summertime Pools are a pleasure to deal with and make the experience a pleasure. Their technical knowledge and expertise has been invaluable and I greatly appreciate it.
I now have the 8.3 x 4.6 Corbree in my backyard and am extremely happy with the fibreglass shell and all Davey products including, pump, filter, chlorinator and cleaning equipment.
I would recommend Rob and Ben from Rainwise/Summertime Pools without any hesitation whatsoever.
26 Jun 2011
scotthughesh from Point Cook
Pool installed.I was extremely happy with the work carried out and customer service.I have already recommend raiswise to work colleagues .I would not endorse the paver that was recommend as he was crap and still has not returned my calls.
09 Jun 2011
johnw25 from Wantirna South
I was in the market for a swimming pool and when contacted the guys from Rainwise were excellent. They were prompt, helpful and nothing was too hard. When the pool was being installed the installers did a great job in not destroying our yard and when they left they cleaned up and explained everthing in detail. The pumps, filter and saltwater chlorinator from Davey they fitted have been excellent. I would recommend Rainwise to anyone.
07 Jun 2011
soniab2 from Pascoe Vale
I was in the market for a rainwater tank and installation and after shopping around online and other tank places. I finally settled on Rainwise for my new tank and installation.
I found that the tanks that they provide are really high in quality and I think that's their focus on Australian made tanks.
I am really pleased with my purchase of my 5000L NYLEX tank and the installation was fantastic. The installer they sent out was on time and very efficient.
He did the slab then came back to set the tank up (only took a day) and the finished product looked great he took away all the rubbish and left me with a great looking tank.
All in all couldn't fault them.
07 Jun 2011
anitae1 from Coburg
We have used Rainwise for several purchases for accessories for our swimming pool and for a gray water system. Big purchases include the gray water system, a pump for our pool filter, and in December we replaced our aging pool filter. Rob from Rainwise delivered and installed both the pump and the filter and their service was fantatic and worth every cent we paid. The staff there are always friendly and professional and they really know their stuff.
Great job Rainwise - we highly recommend you.
07 Jun 2011
chrisp20 from Albanvale
I recently purchased a pool and rainwater tank from Rainwise in Coburg as a combined package.
After shopping around for many months with other pool stores to find what was right for me. I went with Rainwise.
I found their service to be the best that I have experienced from all the pool stores.
The staffs are fantastic and extremely knowledgeable in handling all my questions and even though I had heaps of questions before making a decision they helped me out every time.
The pool build was great exactly what I was after, any problems or concerns that came up got dealt with promptly and they kept me up to date.
All in all for the price was fair, the service was unbeatable. I got what I was after and would defiantly go with them again.
They are experts at building relationships with their customers whenever I am in need of something I can call them and they have my answer and I get my water tested once a month there.
12 Mar 2009
Anonymous from Wyndham Vale
We had our whole backyard landscaped last year and having used a number of different companies during the process we were able to compare service and can honestly say that Summertime Pools outshone every other company we had on site during the 6 months. They arrived on time and were here for one week from 7.30am until 5.30pm everyday. They were a team that dedicated themselves to our job until it was finished. Their helpful service afterwards has also been outstanding. They were certainly not the cheapest, however, they included everything in their quote which left no unexpected costs.