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CUSTOMER SATISFACTION CERTIFICATE

Ember - All Natural Candles

5/5 RATING BASED ON 41 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Ember - All Natural Candles

Customer Reviews for:
Ember - All Natural Candles

27 Jan 2018
goranp867
Excellent products and equally great customer service. Fantastic variety of products for every occasion. One very happy customer here
26 Jan 2018
vikkib401 from Bassendean
Ember has been my go-to candle shop for years and I always manage to find something interesting and affordable. The staff are friendly and knowledgeable. I am just disappointed that they are reducing their shop opening hours to one Thursday a week, as I work and so won't be able to go in and browse anymore... online shopping is not quite the same thing for candles and fragrances... hope they decide to open on weekends instead!
16 Dec 2017
natalies862 from Midland
Amazing boutique candle shop. The candles are hand poured and have a huge variety of scents, including Mendles - candles for men. The owner/operators are so knowledgeable and friendly. Forget the large mass produced candle companies, Ember is the only place to buy candles. A refill service is also available so no more wasting used candle holders! Thanks Ellen and family, you are my number one candle shop :-)
13 Dec 2017
juliac300
This company supplies the best all natural wax candles. There are four types of wax to choose from, soy, coconut, bees and palm. The essential oils used come in a wide variety of fragrances and there is a huge range of candle holders to buy. I love this shop and feel confident when burning my candles that I am not breathing in toxic fumes. The owner is knowledgeable about her products and very helpful and friendly. I would recommend a visit to anyone.
28 Nov 2017
2d3668f0
Ember is a fantastic candle shop with friendly & knowledgeable staff. Enjoyed the candle making course immensely, would highly recommend to anyone who is interested well worth it.
28 Oct 2017
kerriel985
Great people who own/run it. They're extremely helpful and kind and have a great selection of beautiful unique products!
30 Sep 2017
jasmine-n
We thoroughly enjoyed our candle making class. The staff were friendly, knowledgeable and encouraging. The products were great too.
29 Jul 2017
annem390 from Tuart Hill
Candlemaking Class As well as making beautiful and reasonably priced candles themselves, Ellen and Evan are very friendly, down to earth and generous with their time and knowledge. A thoroughly enjoyable, relaxed and informative Saturday afternoon. A real pleasure. Thank you.
24 Jun 2017
Anonymous
Great local business and a great range of candles. Definitely recommended it for anyone who loves candles.
05 Nov 2016
angied53
Ember Candles - Party. Good Knowledge and helpful tips given. Friendly easy going and resonably priced. Very Enjoyable.
15 Oct 2016
pinky1 from Perth
Was really keen to start playing around making my own candles at home as a hobby and got so much amazing information from the mother and son team at Embers! So impressed by the service and attention to detail. We have booked for a workshop on a few weeks time which I'm super excited about! Great value for money for the products I bought. Just all round excellent service and products.
03 Oct 2016
katej238
Great service, excellent range of candles, made to order available, reasonably priced - will definitely be back
03 Sep 2016
edelk
I was blown away by the service in Ember last week. I have bought a few candles from here in the last year. The smell of one candle fills my whole house for hours. I can even smell it before I come in the front door. The last candle I bought was not as strong smelling as previous ones I bought. I mentioned it in passing to the man in the shop when I was buying another one last week & he actually gave me another large brand new candle for free. I was actually in shock as I was not expecting a new candle or anything of the sort. But he insisted of giving me a brand new one. I buy all my candles here they last for ages the quality is absolutely brilliant. The customer service is amazing. I think it's a family run business and they really are so friendly and so so helpful. They also refill whatever old candle jars that you have, so that's great and better quality again and it's worth every penny too. They are extremely affordable too. It is well worth while taking a trip out to Ember.
11 Aug 2016
sharong737
Love Coming here...... Love the smells...... Love the products..... Love the Service......
10 Aug 2016
marlenee634
I have been a Ember customer for many years they are truly amazing candles loving the tangerine bliss from the new range !!! Marlz
30 Jul 2016
helent307
Ember's have an amazing array of candles. Went in today to find something for a dinner party tonight and came away with truely awesome candles as well as having the sweet orange and chilli pepper scent made into two tall round pillar candles. Very friendly atmosphere and nothing is too hard. Really recommend the quality of the candles and absolutely love supporting local business. Thanks so much for all your help today.
28 Jul 2016
yvonnes598
I've always enjoyed going to Embers and went there a couple of Sundays ago because I needed a last minute gift for a friend knowing I'd find something fabulous, as I've often done in the past. Ellen and Evan were very welcoming and helpful as usual. What I went home with was a custom made candle set with my friend's most favourite images around the side of each holder. It was made for me on the spot and I was able to hand pick the images. I was so pleased with myself for getting such a unique and awesome gift and my friend loved it! I always recommend Embers to people because of their service, their affordability and because they're a locally owned business that provide a quality product. Looking forward to my next trip back there. Thank you guys!!!
06 Jul 2016
gerardb332 from Beverley
Good Morning last Thursday June 30 I was driving through Guildford on my way to Bayswater, I have driven past Embers many times with the intention to call in, but traffic and time restraints it never was to happen until last Thursday. OMG what a fantastic experience, I have a 130 year old federation home in Country WA, a very beautiful place but the get very musty on the cold damp of winter. With the fantastic service and great product knowledge of Ellen, my once apona time musty home is now fresh with scents of Antique Sandle wood. Thank you Ellen you are a marvel, your store is beautiful and a real treat Thank you again Gerard
09 Apr 2016
b1df50b7
When they say Ember cares about customer service, they mean it! having been repeat and referring customers for a couple of years, we cannot praise their excellent service highly enough. And their beautiful, hand crafted range of candles is second to none. Always willing to accommodate special requests, they go above and beyond to look after their customers, while their gorgeous products will brighten up and enchant your environment with their amazing scents. Love the range of products available. Thank you Evan and Ellen! xo
08 Apr 2016
donnam627
As soon as you walk into Embers the smell is amazing. You are greeted by the friendliest faces always to help out. I have recommended over 20 Family and friends to visit Embers especially when its my birthday or Xmas as they know exactly what to buy for me as I give them my list of favorites or a voucher.
08 Apr 2016
leeannem119
The shop was light and airy - not dark and claustrophobic like other candle shops. The products were well presented and original. The sales assistant was extremely helpful and knowledgeable but not pushy. Overall an enjoyable experience.
27 Mar 2016
traceyj977
Absolutely beautiful products. I cannot pass Guildford without popping in to get some new candles and essential oils. The family business owners provide amazing service and are truely beautiful people.
22 Mar 2016
lorrained586
A beautiful shop with so many different designs of candles and holders, some handmade and you can have your container refilled!! Marlene is a complete joy as a salesperson and nothing is too much trouble. I support this business as it is a WA hand made beautiful product and leaves Dusk in its wake. If you want something truly special call in and see the guys at Embers it is worth the trip or give them a call as they may have a pop up shop coming to somewhere near you. Yes I am truly a customer. Lorraine.
16 Mar 2016
samantha-d366
Very happy with my purchases. Beautiful products and very happy and friendly staff. The shop smells amazing inside.
19 Feb 2016
amandah317
Lovely candles -strong smell & last ages. Lovely owners always friendly & nice to deal with.
13 Feb 2016
alfredal
Welcoming, excellent service. Aromas are amazing!......... . . .
12 Feb 2016
sandyc49
Was given one product for a gift and have since purchased more for myself and others. Absolutely love the products and informative advice given by friendly and helpful staff
11 Feb 2016
ec240b48
Great Perth family run business- natural products and lovely gift ideas! Nice to be able to ask advice and know what you are purchasing supports a local business and you're buying high quality items at a reasonable price
10 Feb 2016
shona-p
Hi Embers I bought from you for my Halloween wedding the hanging lanterns. They were awesome. My daughters and i now have them next to our TV's and on our dining tables. We love them i must thank you for your service and help. I have attached some photos of the lanterns on the tables. Hope you like. Regards Shona and Drew
19 Jan 2016
roxie-c
My experience was fantastic . As Soon as i approached the shop i was greeted by a team member. He was great at helping me get the right fragrance. He told me everything he knew about candles and how to look after them. The candles are very affordable too.
14 Jan 2016
shirleenb
Very helpful and has an excellent knowledge of the stock they produce and sell ............
11 Jan 2016
lynw669
Love your candles particularly the Sandalwood candle in Glass bowl on driftwood..............
05 Jan 2016
enidt from Ellenbrook
I bought a bottle of aromatherapy oil from them for use in my home and am very satisfied with the product. Good value for money too.
04 Jan 2016
patriciap812
Very friendly people, service excellent. Will always go back again.
31 Dec 2015
jom239
Very Helpful. Great range of products. Bought more products than i came here for. Love everything! Awesome that everything came in a gift bag.
31 Dec 2010
Pinski from Diamond Creek
I found this business here on WOMOW and have been really pleasantly surprised with their products - beats paying $60+ for similar 'petroleum free' products available in-stores and their scents are just sublime - thanks WOMOW and thanks Nice'N'Natural!
02 Dec 2010
tammia from Canning Vale
The Fragrances of the candles are superb and a wide variety to choose from also love the idea that you can exchange the jars once empty and get them refilled
22 Nov 2010
jennyh11
Such lovely nice people to buy from. And the candles are so cheap! I have seen some the same size for double the price! The range of candles are nice too.
20 Nov 2010
janeb12 from Carine
I was accidentally given the incorrect size candle and when I returned home, I called the young man and he offered to provide the correct size to my door. He apologised for the error and I felt valued.
07 Nov 2010
Jfa from Thornlie
Have always found dealing with Nice N Natural to be a pleasant experience and the staff are always helpful.
01 Nov 2010
simoneh5 from Newdegate
I am a first time buyer/user of the Nice N Natural soy wax candles. I have used many candles over the duration of my life and can honestly say these are the best quality candles I have ever burned. They burn clean, leaving no dark sooty residue and they smell divine. The aroma lingers even when the candle is not burning! The selection of aromas in the nice n natural soy wax candle range is luxurious. The candles come in a range of decrative casings to match any decor. Online ordering is easy and delivery is quick. I sent an order to New Zealand, and another to Tanzania Africa with no problems. My friends who received them were stoked!
Details:
Guildford, WA, 6055
Tel: 0893790463
Status:
Removed

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