28 Mar 2017
Awesome people...I had minimal knowledge regarding what I needed and they helped me every step of the way and the tracking system showed me what step the processing was up too
09 Jan 2017
We have been dealing with GR-TEK for over 15 years and I can not compliment their quality and service enough.
There is nothing better than knowing your in good hands and no problem is to complicated.
13 Dec 2016
Have just bought my second PC from GR-TEK. I bought my first 5 years ago and normally keep them 3 years at the most and am only replacing it as it is getting a bit 'long in the tooth' and it has been totally reliable over this period with no hardware issues. Even if you are not very cluey about computers, their website is easy to navigate, giving base models for your main usage and you can cutomise from there and George & Maree will always help you out if needed. Also their pricing is very competitive and you end up with a computer built to your exact specification without the compromises you have to make with a store purchased unit. I thoroughly recommend this company.
04 Nov 2016
I had my computer built by GR-TEK in 2013. It has been absolutely excellent. Fast, efficient and reliable. Today I had a problem that I created. I rang the office and even though well out of warranty received friendly, helpful advice that quickly resolved my problem. NOW THAT'S WHAT I CALL SERVICE. If you are looking for a quality computer from people who genuinely care, you cannot go past GR-TEK. Big thank you. If I ever need a new computer I wouldn't hesitate to return to you guys....
12 Sep 2016
I was planning to build my own computer, but decided to incorporate GR-TEKs expertise and buying power, to have the ultimate in quality and value. This was achieved in spades, with complete satisfaction in the whole experience, my one small quibble, I would like to have got a small booklet with it with the details of each component, and the results of benchmark tests. An extremely quiet and powerful machine. The level of communication was excellent, both George and Maree made me feel they were on MY team. Many thanks, John.
09 Aug 2016
A high-quality build, made to specs, great communication and top price. Recommended! A++++
01 Aug 2016
GR-Tek made the process easy by communicating when the machine would be delivered and also delivered a quality machine with no issues. Wouldn't hesitate to recommend them to others.
01 Jul 2016
Looking for speed and -above all- quietness I contacted GR-Tek for advice. Together we came up with a system that seemed promising and it was then made, tested and delivered all in a week. I had no idea a computer could be as quiet.
15 Mar 2016
I approached GR-Tek a couple of years ago with a specific need for my business and found that they went out of their way to understand exactly what I required. They did not try to sell me stuff I did not require.
I am still in contact with them now as I'm constantly making sure that I'm keeping up with technology and what is relevant with my business and they always have good advice. I have no interest in taking my business elsewhere and have recommended, and will continue to recommend them to others.
14 Mar 2016
Very good customer service, fast with replying to emails and very hepful! Also very organised
26 Sep 2015
I have just taken delivery of my second computer built by GR-Tek which I have added to my audio recording and production studio. These are excellent computers, very reliable and well built and come with great service from the company. I highly recommend GR-Tek! Robert Petchell
16 Jun 2015
michaelt490 from Crib Point
It is refreshing to find a business who make the process so easy. Customer service is amazing from website to direct contact. I would not hesitate in recommending them. Spoke with Maree on a few occasions, she was lovely. Well done George and Maree you have the ingredients for a successful business.
20 May 2015
sians3 from Manly Vale
This is an awesome PC shop! They have a great range of all types of computers. I have not had a single problem with the Computer I bought. The whole buying process was smooth and quick shipping !
13 Feb 2015
grahames2 from One Mile
I recently had a gaming computer built by GR-TEK.
The process was easy using the their website and George and Maree were always happy to talk about the details when ever I called.
The unit was ready as promised and had all the software and original hardware accessories included with the computer.
The build quality is outstanding. All the cables are neatly tucked away and everything works as promised. A few days of getting used to the hardware and software and Windows 8.1 was booting up in less than 15 seconds from cold. And the gaming performance is outstanding!
I cannot fault the customer service, the build quality or the overall experience. My next build will definitely be with GR-TEK.
31 Dec 2014
Great experience. easy to navigate website and Super quick delivery. Ordered 2PM day before Christmas and arrived on the 30th. Despite 2 public holidays and the weekend inbetween. Can I give 6 stars?
14 Dec 2014
doguse from Craigieburn
Very Good Pc Everything i chose Is All right but It is So Loud That It Overlaps The Vacum Cleaner When Playing plauge. inc and other games So If You buy You Will Get The Quality You Deserve But Expect loud Fan Noise 24/7,
20 Sep 2014
Bec_Jones from Wentworth
Great PC shop and prices are reasonable, I have bought another PC for gaming pusposes of my kids as they always use mine when I'm not arround and I'm afraid they might delete some of my work files. The PC is perfect, I dont have any problem with it, runs smoothly and fast!
08 Jul 2014
benk12 from Macksville
GR-Tek sent this computer in so quickly, for a nice price. I haven't found a single problem with it since i got it and i've been using it now for about 2 years and when this one becomes outdated i plan to buy from these guys again.
28 Jun 2014
My father found the company GR-Tek nearly ten years ago by fluke and ever since, neither he nor I have purchased our computers from anywhere else. Between the two of us, dad and I have purchased six builds from George and Maree with excellent quality from each and every one.
The service that Maree and George both provide is beyond phenomenal and they both go far above and beyond the calling of mere, "Customer Service". George and Maree have given both dad and I amazing advice whenever we've ordered, either letting us know if there's a choice we should change in our customisations of a build to suit our needs. If you think that's where it ends - think again. Even once the product is in your hands, George and Maree won't ever leave you feeling as though you're abandoned. Their astounding service continues even post-sale - which is more than I can say for many other companies I have dealt with!
The computers themselves have been minute-rice perfect all the time, every time. The prices are always fantastic and well below what you would expect on the open market elsehwere.
I cannot say anything but positive things about the business, so I won't waffle on, if only to surmise my review to this statement:
Once you've purchased from George and Maree, you will never regret the decision, and will likely never choose to go anywhere else.
31 Mar 2014
roberth35 from Newtown
Given previous headaches building gaming computers I thought I'd let someone else do the honours this time. I had heard of GR-TEK through a friend and found their price extremely hard to beat. I ordered the computer on a Monday and by Friday afternoon I was admiring the build quality. Attention to detail in cabling and set-up means you can be confident about your order. Thanks GR-TEK!
30 Mar 2014
Glenn from Moorebank
Just Brought a High end Gaming Pc... Absolutely Awesome System.... Ordered Friday night , got it thursday afternoon.. Everything works Great and was simple to setup straight out of the box....I was Gaming within 20 minutes of setting it up ......Will definitely be buying another pc from them in the future......
20 Dec 2013
I have bought my last 2 PCs from GR-TEK. I am an experienced user and have made my own PCs in the past. I pay more getting a 3rd party to do it but their skill and service makes it worth the extra expense; especially since i only ever buy top of the line.
I have had issues before, always due to Hardware dying or not working as intended... GR-TEK have gone out of their way to fix and assist in record time. These problems would have happened had i self-built and i would have been left with no support in this case.
Honestly i cannot praise their service and follow up enough.
02 Oct 2013
Gypsy from Toukley
GR-Tek was recommended to me on a gaming forum and decided to check them out and did purchase a new gaming machine. I am really happy with my new computer, it has everything I need and at a much cheaper price than other companies with virtually the same build. George & Maree couldn't have been more helpful, I rang with some queries and was given a 5% discount as well! The power cord was loose and a new replacement arrived within 24hrs. wonderful customer service. I will definitely recommend GR-TEK to other people and will definitely be purchasing from GR-TEK again.
06 Sep 2013
jiml8 from Redfern
I finally decided to upgrade my desktop and really wanted something special, almost like the perfect machine I always desired but never bought. Looking around online I came across gamingpcs.com.au. Their pricing was exceptional when compared to main providers. Their quality of machine and service was unmatched. I don't think I will ever buy a PC from anywhere else. If you're looking for a high powered machine, make sure you compare your options with these guys first.
05 Aug 2013
JenaSky from Cranbourne East
I recently bought a gaming computer for my son. Payment went through on the Monday and I received my order on the Friday. Fast service. After I ordered the computer, I emailed them to check if it would suit what I was after. Maree emailed straight back with a slight upgrade but didn't charge me for it. After I set it up, I noticed it didn't have inbuilt speakers, so had to go and buy some which was a bit annoying. I would have added them to my order if they were listed. The computer is running great though. Thanks.
11 Jul 2013
Anonymous from Narara
Love the computer. It's fast, very quiet and is just what I wanted. I liked the options I had when deciding what I wanted in my computer and I liked that it was delivered exactly when they said it would be.
For those of us new to Windows 8, the basic written information included in the package was very helpful. When I had a problem with the power cord not fitting very well I rang Maree. She couldn't have been more helpful. I'm not in Sydney, but by the next morning I had 2 power cords of different lengths delivered, as well as a complimentary USB. Fantastic customer service.
I would not hesitate to recommend GR-TEK to anyone looking to buy a good quality computer for a reasonable price. To sum it up ... Product, excellent. Service, excellent.
09 Jul 2013
mathewr from Northcote
I recently had a sweet gaming tower built by George and Maree. I found them to be extremely genuine and honest people to deal with. All of my questions were answered and recommendations made where appropriate. The build quality of my machine has impressed even the most harsh critics (my brother, who lives on his gaming machine). There was a problem with a USB wireless modem, which I proceeded to return. A replacement was sent to me via express post within days! Amazing customer service! If only all online experiences were as positive! Thanks George and Maree, you'll have repeat business from me, that's for sure.
18 May 2013
I bought a a multi screen, Sim X series gaming computer about a year ago. Their service and build quality was excellent. The staff answered all questions in a friendly and professional manner. The online customisation page was fairly easy to use although I would recommend sitting down with a good cup of coffee. Not being well versed in current computer components I spent a bit of time researching what was on offer. Overall I recommend Gr-Tek with 5 stars!
15 May 2013
jacobc1 from St Kilda
I had all the information I could have asked for, purchase was delivered promptly and any queries I had about the transaction was responded to in less that 12 hours. Could not be more happy.
13 May 2013
APX from Ashby
New computer, fantastic service helped me make the right choice and saved me money at the same time, very professional .
09 Apr 2013
billt4 from Manly
I purchased a new desktop/gaming computer. The price was competitive and it was advertised as being quiet.
The computer is indeed very quiet! Its performance is excellent and I would be happy to recommend GR-TEK to friends.
I was particularly impressed with the workmanship. The cable looms are all neatly wrapped and strapped.
25 Mar 2013
ggood82 from Sydney
After not knowing exactly what i wanted i dealt with George & Maree over email and they recommended me a system that was cheaper than i had budgeted .
Ordered on Monday & the courier dropped it off on Thursday .
Blown away by the speed and overall standard of install .
I cant tell you guys how much i recommend this company . Very profession and very good prices , Thanks George & Maree
21 Mar 2013
Akita from Connolly
Maree, was very helpful and knew exactly what I wanted and how best to help me buy a computer for my sons birthday. The computer arrived well within the time-frame we had hoped and we are very happy with everything.
09 Mar 2013
Eastwing from Dingley Village
Ordered a custom built PC specifically for my son's gaming. Made the selection but slightly unsure about some components, so called and spoke to Maree. She couldn't have been more helpful and added an extra without charge. Ordered Monday, delivered Friday fantastic. Could not have been easier and highly recommend them to anyone looking for a PC.
04 Mar 2013
darylm3 from Mill Park
Excellent transaction. Website was easy to use. Very easy to customise the PC. When I had questions and needed a change to my order, their response was first class. Also the delivery was quick. I have no hesitation in recommending this company to others.
03 Mar 2013
soniaaaa from Bonnyrigg
I've been looking for a gaming computer that would meet my basic needs. GR-TEK's gaming pc website offered some great deals and allowed you to customised parts yourself without causing a massive headache. It took me a while to decide as I was not sure whether to buy online or go elsewhere. Their customer service was superb. When I needed something or had a question they responded promptly and were friendly. They kept me updated on the progress. I ordered on Tuesday and it came on Friday morning. I would recommend them to anyone looking to purchase a customised gaming pc as they check/test it themselves and are willing to answer any questions.
27 Dec 2012
jamesbarrows84 from Madeley
They have sooooo good prices, sooo helpful people. They helped me choose out a computer and tweak it so it was just perfect for me. They made sure I knew exactly what I was doing and where ready to help in the future.
12 Nov 2012
Anonymous from Woodville
I cannot recommend GR-TEK more highly. As a novice gamer I was at a bit of a loss as too what I needed in order to buy a decent machine that would give me a quality level of performance. The whole experience from looking on their website and calling the store itself made the process a lot easier. George certainly had a high level of knowledge which made my selection easy and probably saved me $200-$300. He even gave me a 5% discount for giving him a call about it.
Delivery was quick and painless with the machine arriving 5 working days after I had ordered it. The set-up was hassle free and after using it for around 2 months now I still have yet to encounter a problem and am extremely happy with the performance. Thankyou GR-TEK for your wonderful service. I definably recommend GR-TEK to anyone after a high quality gaming machine.
22 Oct 2012
anthonyP69 from Jerrabomberra
Top marks for George & Maree from GR-Tek Computers the whole experience selecting,customising, payment, delivery and getting what I asked for was perfect for me.
I went with this pc
OverClock Ultimate OverClocked Gaming $1449.00 1 $1449.00
Case: - Thermaltake BLACK CHASER MK-I Full Tower Chassis (USB3) $79.00 $79.00
LCD Monitor: - Special: LG 27" LCD 273E3LH Wide 1ms HDMI/DVI with Speakers- Bonus HDMI Cable $295.00 $295.00
Power Supply: - Thermaltake TR2 Heavy Duty Low Noise 800W - -
Motherboard: - ASRock(Asus) Z77 EXTREME4 4xDDR3 PCI-E3.0 SATA3 USB3.0 7.1CH GBLAN Quad CrossFireX/SLI - -
Processor (CPU): - Ivy Bridge Intel Core i7 3770K 3.5GHz OVERCLOCKED to 4.4Ghz $149.00 $149.00
CPU Cooling: - Corsair H80 Water Cooling CPU Cooler - -
Graphics Card: - nVidia GeForce GTX 670 PCI-E 3.0 2GB 2x DVI, HDMI, DP $349.00 $349.00
Sound Card: - Integrated 7.1 High Definition Audio - -
DVD/CD Burner: - 1 x LG/SAMSUNG DVD/CD Burner 24 Speed - -
Hard Disk Drive: - 240 Gig OCZ AGILITY 3 SATA III SSD $169.00 $169.00
2nd Hard Drive: - None - -
RAM (memory): - 16 Gigabytes 1600Mhz DDR3 G.Skill/Elixir $109.00 $109.00
Operating System: - Windows 7 Professional 64 Bit with Genuine Disc & Fully Installed $159.00 $159.00
Keyboard & Mouse: - No Keyboard & Mouse - -
Digital TV Card: - No TV Card - -
Wireless LAN Card: - TP-LINK 300Mbps High Gain Wireless N USB $45.00 $45.00
WARRANTY: - 12 Mths On-Site Warranty - High Priority LOCAL Response - -
Sub Total: $2803.00
Grand Total: $2803.00
The major points for me are the little things but they do matter for a lot of people out there:
1. The website was clean and concise, the gaming pc packages were clearly displayed in large photos with enough info about what the pc had to offer and the starting cost was all on the "MAIN" page. Two clicks and I was in to customising the package I wanted didn't have to drill up and down a million pages to find out what the package was all about. The little things matter!!!
2. The packages offered are selective (which I liked) but still offered a broad range and style of gaming pc, I lost count of the websites I visited that offered a million packages that was just overwhelming and in the end put me off buying.
3. The customisation part which I always find the most challenging, to my joy was really easy again because I wasn't bombarded with a hundred choices for each component that may or may not be compatible with the other parts that takes a super geek to work it out. Sometimes Less Really is More!
4. PAYPAL PAYPAL PAYPAL, I do all my purchases with it and to be honest I shy away from websites that don't use it, it's a personal choice but it is one of my reasons.
5. No hidden delivery costs stated clearly free postage and fully insured for transit AUSTRALIA WIDE (others websites visited give you delivery options usually at the end of the purchase for additional cost that give vague details as to what insurance covers)
6. For me to have my pc delivered to me in just on a working week was fantastic!!! My last laptop took over 14 days to arrive. I live near Canberra so delivery from NSW I will admit is not that far but I was still quite impressed overall.
7. The extra packaging to ensure it was in good working order when I finally unpacked it all.
8. Finally the personal quick start guide and user manual really a nice touch.. and the support page on your website not just drivers and manuals some really great content
I am sure someone out there who reads this review can say this isn't the best deal I could have got or they should have used another component here or there, but you know what I don't really care what matters is I am really happy with the beast I received and it will keep me going for many a year.
I have no personal connections or special connection to GR-Tek nor am I related/ old friends to George & Maree (found out there names through the website) but they made it personal (yeah I know get a bucket)
Already looking forward to buying my next pc from GR-Tek
16 Oct 2012
Anonymous from Castle Hill
Had a PC custom made. Ordered on a Monday night, delivered to me on Thursday. Great product, communication and service. Thanks
19 Sep 2012
toma60641 from Derby
Had one or two hardware issues but George responded to every email and worked with me to get them sorted out. Had my moments of desperation but George was cool and we worked through them. In the end, this support was the most important thing for me. Would recommend GR-TEK wholeheartedly. Thanks again George and Maree! Tom A.
21 Aug 2012
peterm61 from Old Erowal Bay
Initially I had some reservations ordering a custom built computer over the net, but I decided to go for it and it's a decision I have NOT regretted. I have had the computer for close to a week now and am very happy with it.
I would also like to add that that the ordering process is a lot more sensible and straight forward then many other comparable businesses that offer an endless list of components to choose from.
Overall I am very satisfied with my new PC and will shop from them again the next time I upgrade. They come highly recommended.
16 Aug 2012
bradleys2 from Wallaroo
WOW is the word for this business, i ordered the AMD Bulldozer series gaming pc they offered, got to pick my specs at reasonable prices, when i was in doubt about something they answered right away. my PC is amazing the wiring is spectacular its so neat, there are no problems and the setup manual is very useful, received all parts. the only down side i had was the courier, they took longer than they said to deliver and delivered to the wrong place when it specifically said where on the box, but that's the courier and i cant argue for FREE Delivery. FIVE star to George & Maree.
16 Aug 2012
Anonymous from Taigum
I ordered the customised Whisper Quiet system from Gr-Tek. Delivery was quick (to Brisbane), computer was built as described, and so far has worked perfectly with no issues. Included was a reasonable instruction manual for the use of the PC, and documentation for all of the parts. Highly recommended seller.
08 May 2012
Anonymous from Umina Beach
Purchased a new PC - I am really impressed with the Build quality.
The cable management was sensational as well which was a nice touch.
The PC arrived the day I was advised it would (less than a week after I ordered it)
Extremely happy with all aspects of this purchase.
No hesitation at all in recommending to others.
03 May 2012
chiffontooth8 from Pascoe Vale
I purchased a custom built PC specificaly for Flight Simulator X and P3D simulators. From before I even ordered a PC, GR-TEK were extremely helpful with information and answers to all of my sales and technical questions. I am extremely pleased with the end result and my PC now runs my most demanding flight simulators absolutely stutter free, graphically gold, and as smooth as silk!
15 Mar 2012
manningb from Epping
I ordered a PC for music composing. They built a flawless, fantastic machine - it's the best internal assembly I've ever seen (and I've bought a LOT of PCs over the years). The attention to detail (hardware and software) is just superb. I called after I ordered to request a minor change - they answered promptly and they accommodated my request immediately.
I will be buying more machines from them in the future and I have no hesitation recommending GR-TEK to anyone.
16 Mar 2013 Update - Have had my machine for just over a year. Had a minor hardware problem. Despite the machine being (just) out of warranty they still fixed the problem at no charge.
12 Jan 2012
dyland from Port Douglas
Fantastic computer, fast and reliable service from George and Maree. the only complaint I have is with the service of fastway was unable to track my item and customer service was terrible. other than that if your looking for a computer please see these guys, I will be when I need an upgrade.
07 Jan 2012
drus from Schofields
GR-TEK where so helpful and friendly when i purchased my gaming PC, would definately recommend them, I'll be going back when its time to next upgrade.
26 Nov 2011
massiveballsw from Wallan
Brand new gaming PC. Excellent work, PC guide, Trouble shooting guide, and all the books too. Super fast delivery and I live in Regional Victoria. To top it off make sure you call them in person because marie gave me a 5% discount. Awesome Company and will Highly Highly recomend to any one out there looking to use there services. Cheers
25 Sep 2011
iang10 from North Willoughby
I was looking for a good value, high performing gaming pc, and came across GR-TEK's website (actually it was their gamingpcs.com.au site). My first impressions were great. It's easy to use, and full of information to help you make the right choice. I was spoilt for options in customising my rig. Once I settled on the specs, I submitted the order late Thursday night, and the machine arrived, extremely well packaged, at 7.15 am the following Tuesday.
I'm extremely impressed with the quality of the pc, the value for money, the packaging, speedy build and delivery and overall customer service from GR-TEK. I cannot recommend them highly enough.
18 Sep 2011
andrewg171 from Bunbury
I purchased a modified triple monitor gaming machine for FSX with mods selected so I could max out all FSX settings. The machine I received was amazing and easy to set up. I had a problem with the DVD RW drive and being able to speak directly to George without going through the normal bul....t that you get with the big name vendors meant that I had a resolution within days even though the problem was probably caused by me. I can't recommend GR TEK highly enough. If you're looking for a new machine, even if you are not after a gaming machine, do yourself a favour and give GR-TEK a go. You will not be disappointed. I am a very happy customer.
11 Sep 2011
sharons22 from Gladstone
We purchased a Gaming PC from GR-TEK Computers and could fault nothing! Their Web site is second to none, all the data and information required is readily available and value for money could not be beaten by anyone we researched. The whole transaction from beginning to end was wrapped up within a week. Packaging was above and beyond. Their service and quality is highly recommended.
01 Sep 2011
Anonymous from Framlingham
The staff at GR-TEK were extremely helpful when queried before purchase and the recieved goods were just as imagined, if not better. Fantastic service, definitely recommend them.
08 Aug 2011
davidj16 from Ngunnawal
GR-Tek built a high-end gaming PC to my specifications. The computer was built, tested and delivered interstate in five days. Everything worked perfectly the first time and was exactly what I asked for. Their packaging was supurb, and it protected the computer wonderfully. Oh, and all that extra packaging and the interstate delivery was FREE. Email communication before and after the sale was prompt and answered all my questions. I will definitely be buying my next computer from GR-Tek.
25 Jul 2011
dominicd from Beckenham
Computer Serivce is ok and price is fair. I go there for once and see how it go ... and things are ok.
24 Jun 2011
JL from Moore Park
GR-TEK's website was the first port of call; it was honest, easy to read, and made customising my new computer straightforward and fun. Prior to purchase, all of my emailed questions were answered. I ordered the computer and it arrived by courier at the end of the 3rd business day.
Whenever I telephoned, Maree or George answered.
I'm happy because I have bought a powerful computer, but more so because I found the service to be attentive, prompt, friendly. It was a hassle-free transaction.
02 Jun 2011
ronm3 from Ruse
I was looking specifically for a gaming machine and luckily came across GR-TEK. George and Maree were wonderful - I pounded them daily for a week with question after question and the answers came back quickly, concisely and very accurately. I am sure I was a pain the **** for them. My machine was built in less than 7 days and when I picked it up George and Maree discussed the bits and pieces with me and made the whole experience a sincere pleasure. The minute I turned this machine on it felt special - good parts put together by an expert - and a very accommodating, friendly expert at that. Couldn't have asked for anything more - a great machine and a great company to deal with.
02 Jun 2011
paulined3 from Eagle Vale
Purchaed new computers with such ease communication was excellent could not wish for friendlier or more competent service and price highly Recomend this company for service, response reliability not easy to find such honest friendly service
01 Jun 2011
rodneyd from Glenmore Park
Bought a high end gaming PC from very professional and honest people who care about you as well as what they are selling at a very good price, with quick delivery to my door, would recommend GR-Tek to everyone.
31 May 2011
I ordered what could be considered a high-level PC on a Thursday and it arrived the Tuesday after that. I emailed them to request a few things, and they were extremely friendly and ready to help with whatever I needed. I would STRONGLY recommend this company as it isn't common to find such an excellent service.
12 Jan 2011
AJL from Craigmore
When searching for a new (custom built) gaming computer, we came across GR-TEK and purchased online through them (which was sent via courier). They were absolutely fantastic - great service, value, communication, very professional and extremely trustworthy.