12 Dec 2017
I have absolutely no hesitation in recommending DNA Bathrooms. We completely replaced our outdated bathroom including structural changes and the results were amazing. Whilst you may well find a cheaper quote, Duncan and Sarah's professionalism and support made them an absolute pleasure to deal with and our bathroom renovation a painless and stress free process. Small design changes they suggested during the process only enhanced our finished product whilst Sarah's assistance and advice in relation to colors and fittings also contributed. Delivery ahead of time was just a bonus.
There is only one company we are calling when our ensuite needs doing - DNA Bathrooms!
24 Jun 2017
We are very happy with the results from our ensuite renovation. It was completed very quickly and to a very high standard. Very easy to deal with and prompt to return emails/calls. Assistance in choosing product along the way was also very helpful. Would highly recommend and would use again.
02 May 2017
amandah793 from Glen Iris
I completely renovated my bathroom and separate toilet using DNA Bathrooms & Kitchens. I was really thrilled with the results – it looks amazing - and after a few weeks back using it, I can see how well everything was built – all the tiles are perfectly aligned and everything is solid.
Duncan and Sarah were terrific through all stages of the process. They listened to what I wanted and came back with a simple, elegant and functional design for the space. They provided helpful suggestions during the selection process, responded to all queries quickly, explained all aspects of the job as they went along and, unlike a number of places I used in the past, left the place spotless – as in shining. There were no surprises along the way from a cost perspective and their after sale service has been just as professional.
Their team of tradesmen did great work and everyone treated my place respectfully. I wouldn’t hesitate to use them again or recommend anyone else to use them.
06 Feb 2017
I could not have been happier with my choice of DNA Bathrooms to renovate my period bathroom.
From the onset they helped me refine my design brief and throughout the build consulted me at key decision points to ensure I would be satisfied with the final product.
The builder Duncan and his wife Sarah are delightful to deal with, as were their team of other trades who all produced work of the highest standard.
In summary I would recommend DNA Bathrooms for their reliability, use of highly skilled trades and exceptional communication at all stages of the work.
30 Jan 2017
Very professional! Prompt in meeting their commitments and met all time lines.They do what they say when they say they will do it. Much appreciated. Have very good, helpful and open lines of communication. Would fully recommend them.
15 Jul 2016
(Totally renovated ensuite, bathroom and laundry.)The communication from DNA was always great - we knew what to expect and when to expect it. Any issues were resolved quickly and efficiently. Great family business to deal with, really happy with the result and confident about the high quality.
11 Mar 2016
Christian and I have been back in our apartment for a week now and we are so happy. I just wanted to send you both an email to thank you hugely for what a fantastic job you have done. Our new kitchen and bathroom are just wonderful. They are even better than we were hoping. We can't wait to have our little baby here now! We especially would like to thank you for all the extra bits and pieces you did to make it look so professional and finished. We are very grateful. We would also like to thank you for getting everything done as quickly as possible and for keeping us so well informed about progress and next steps.
15 Jan 2016
We used DNA to renovate our main bathroom a couple of years ago (a room we are still really happy with), and recently had them complete an ensuite and laundry renovation. We absolutely love the final outcome and found our experiences even more positive than last time, which we put down to having both Sarah and Duncan integrally involved in the process from start to finish. Sarah was fantastic at coordinating the supply of all the products, getting our inputs in a timely manner at key points and was always extremely responsive to all our queries. Duncan was also very available and technically knowledgeable, offering really good advice and prompt action to overcome all issues encountered.
We had a few companies come to quote the job, and DNA were the only company who offered a truly creative vision for what could be done and at a competitive price. We hadn't even realised a new ensuite would be possible before talking to DNA. They managed to keep a separate laundry for us with an adjoining toilet while adding a brand new ensuite to the adjacent bedroom, making fantastic use of space.
We really enjoyed all our interactions with them, in that they are not pushy sales people, are very professional, reliable and worked closely with us to make sure all the details of the job were correct. All the tradies used on the job were extremely polite and highly competent too (which was one of the main reasons we chose to use them a second time).
Last but not least, they completed the job 1 week earlier than scheduled, in the lead up to Christmas which made it extra impressive. We highly recommend them!
12 Jan 2016
Thank you so much for the work you have done in the renovation of our kitchen. We are very happy and were impressed with how professional you were at every stage and how personalised your manner is. We shall not hesitate to recommend you to our friends and family.
16 Aug 2015
We first met Duncan when he visited us to give us a quote. He made a few helpful suggestions at the early planning stages which helped with our decisions. Sarah then made the rest of the job very easy. They are both very experienced, with years in the industry and from doing their own homes, so have a wealth of knowledge about products, design and safety. All the craftspeople involved were professional, reliable and friendly. All steps in the process were transparent and incredibly, totally stress free. Duncan and Sarah treated our home with the care as if it was their own. Thanks very much indeed!
We are totally thrilled!
09 Jun 2015
Many thanks to Sarah,Duncan and team for transforming our dated bathroom to a six star luxury hotel bathroom.DNA ticked all boxes as to timeliness,quality and professionalism.Most importantly all lines of communication were always open.All tradesmen were courteous,clean and respectful.We are now looking forward to complete our second bathroom soon with DNA.In addition as a result of our experience with our first bathroom we contracted DNA to renovate our second bathroom and powder room.The workmanship and attention to detail was excellent.In particular the waterproofing has two very thick applications and the floor required straightening .The end result is a resort five star luxury bathroom/powder room.Special mention to Rick who is a highly competent and diligent tradesman.Duncan and Sarah again were excellent to work with.The job was done on time!
04 May 2015
Duncan, Sarah and their team have just completed major renovations to my bathroom, toilet, laundry, ensuite, kitchen and front entrance flooring and totally exceeded my expectations! Their standard of work is exceptionally high and they have been a pleasure to deal with. They did what they said they'd do (and a whole lot more) - arrived on time, kept me informed every step of the way and found solutions to all the inevitable, unexpected challenges. Their advice was great and reflects their extensive experience. What really stands out is the friendly, professional and flexible way they approached my renovations - when you go with DNA Bathrooms & Kitchens, you know you're in safe hands.
01 Dec 2014
Anonymous from Blackburn North
Our bathroom and laundry renovation was finished right on schedule. I cannot recommend DNA Bathrooms more, all emails were responded within 24 hours, Duncan managed the project really well and even when we decided on a custom made linen cupboard and laundry tough after the project started, Sarah and Duncan were able to get back to us with a quote and fixtures within a day. Duncan also checked with me on everything and was extremely patient with my endless questions! I would highly recommend DNA Bathrooms!
14 Aug 2014
margaretb19 from Kensington
The smallest room in the house but the most complex to renovate! We needed a complete bathroom renovation, chose DNA to do the job and were not disappointed. The project was very well managed by Duncan and Sarah who were always available by phone or email and prompt in responding to any questions/concerns we might have. Rob, who oversaw the actual site work, was great - his friendly manner and excellent trade skills easing a lot of the inevitable stress of any renovation. Every tradesperson employed by DNA - carpenter, plumber, tilers, painters, electrician - came on time, was polite and did their work well. We are very happy with the end result which was completed exactly on time. Having the bathroom professionally cleaned at the end of the project was an added bonus.
29 Jul 2014
bronros from Ringwood North
We had our old bathroom gutted and completely renovated from scratch by DNA Bathrooms in June. The project took 4 weeks and went without a hitch. All fittings, fixtures and workmanship were of excellent quality (and I'm fussy!) and our new bathroom looks fabulous! Everyone we liaised with - from Duncan who organised the initial quote, supplies & paperwork, Daniel who oversaw all the other tradies and daily work, the painters, plumber, tilers and electrician, to Sarah who patiently answered all my questions, followed up everything and ensured everything went smoothly - was so helpful and hardworking. Everyone working on our bathroom kept mess and disruption to a minimum and a cleaner was sent at project end so that our beautiful new bathroom was spotlessly clean and shiny. Costwise, DNA is mid-range, not the cheapest and not the most expensive - and excellent value. I would not hesitate to recommend or use DNA again.
30 Jun 2014
Anonymous from Carnegie
We chose DNA Bathrooms to renovate our ensuite after reading WOMO reviews. We had previously renovated our main bathroom with another company and the experience was not a good one. Working with DNA Bathrooms was a totally different experience - Sarah, Duncan and the team were good communicators, the attention to detail and quality control were excellent, and any problems were sorted out quickly. We are very happy with our new bathroom. We highly recommend DNA Bathrooms.
02 Jun 2014
davidb89 from Harkaway
We chose DNA to remodel our ensuite after finding their website online. The organization of their company impressed us and after meeting with Duncan we knew that we had made a good choice. All of the people,Duncan, Sarah, Michelle, Rob, and the many other tradies who helped on this project, were professional, pleasant and caring. We were very happy with the care taken to keep our carpeting and house clean while tearing out tile and flooring.The whole experience was a good one. Our ensuite is exactly what we wanted. We would highly recommend DNA to anyone wanting a fantastic job of remodeling.
29 May 2014
pandsinie from Ivanhoe East
We first contacted DNA after viewing their bathroom website. Duncan proposed a design that took into account our special accessibility and safety requirements and in September 2013 the DNA team began the strip-out and renovation process. We were impressed by DNA's planning and execution of the project, and by the frequent updates from Rob and Sarah. The DNA team and all tradesmen were not only highly skilled but also punctual, reliable and considerate. We were delighted by the outcome and naturally turned to DNA again when the time came to renovate our kitchen in March 2014. This again involved a full strip-out and installation of a completely different design. It was a pleasure to welcome the same team of professionals into our home and they delivered to the same high standard. Rob, Daniel, Jamie, Duncan, Sarah and Rochelle, thanks for jobs well done. We highly recommend DNA Bathrooms & Kitchens.
06 May 2014
richardm15 from Warneet
DNA bathrooms converted two old (60s) rooms â€“ one had a bath and one had shower, but neither could really be called bathrooms - into an ensuite and bathroom/laundry combined. The job involved removing asbestos, carpentry, plastering, painting, plumbing, tiling and electrical work. Two toilets and two showers were installed, along with a new hot water service and an essential power-board upgrade. Duncan and Sarah did a wonderful job designing, costing and coordinating all the work. They also organised the use of a portable bathroom, which made a huge difference. The project manager (Rob) and tradies were all highly skilled and professional in everything they did. The site was left tidy each day and the bathrooms were finished before time, with no hidden expenses. We are thrilled with the finished product and highly recommend DNA bathrooms to anyone.
16 Jan 2014
mmillsm from Spotswood
We chose DNA for our kitchen, laundry and bathroom renovation primarily based on WOMO reviews and they certainly live up to their reputation. After always struggling to find good, reliable tradesmen we were nervous to start such a big project as new homeowners. DNA helped us feel much more comfortable and confident with the process from our very first meeting with Duncan. Their prompt communication and updates really help to make the process go smoothly. With any renovation, you would expect some bumps along the way and DNA did a great job to resolve any issues so that we were completely satisfied. Rob, our project manager, was exceptional. I highly recommend DNA and wouldn't hesitant to use them for future home upgrades.
11 Dec 2013
karlw4 from Kensington
We are really happy with the bathroom renovation that DNA recently completed for us, which involved a complete strip out and renovation. We investigated using a range of companies, but opted to go with DNA because they came across as the most honest and reliable as well as the company that would be the most enjoyable to work with. We have no regrets in choosing DNA, and found that every tradesman to visit our home was very professional and a pleasure to deal with. We really appreciated being kept up to date of progress throughout the project, being granted the flexibility to make design adjustments along the way and the way that DNA quickly resolved all issues that arose during the renovation without any fuss or significant delay. We would happily work with them again in the future.
26 Nov 2013
kerryng4 from Mulgrave
DNA Bathrooms and Kitchens renovated our bathroom, toilet, kitchen and laundry. They were very good about meeting us after hours given our difficult work schedules and promptly responded to all our questions. In particular I had concerns about the tiles we were to use, and they identified a fantastic solution to our concerns. The build was started on time and completed on time, with no unwarranted or surprise extra costs. DNA arranged a portable ensuite for us which was really appreciated, while also keeping us informed as the work progressed.
Thanks for the great job DNA, it's wonderful to have this project done after thinking about it for many years.
21 Oct 2013
stellac2 from Moorabbin
DNA Kitchens & Bathroom renovated our bathroom earlier this year (2013) so for us to get them back to do our kitchen and laundry was a no brainer!
DNA Kitchens & Bathroom have just completed a full renovation of our Kitchen and Laundry â€“ they stripped out and fully renovated both our kitchen and laundry. As usual we got outstanding service from the DNA Kitchens & Bathroom staff. Big thank-you to Duncan; Steve; Sarah; Rob and Rochelle. I would like to say a special thank-you to Rob and Sarah for all their patience with all my queries.
We love our new kitchen and laundry and show it off to all who come to visit.
08 Oct 2013
rickk2 from Grantville
A Complete bathroom and toilet strip out, and fully renovated.
They made a fantastic job we are over the moon. thank you DNA Job very well done.
02 Oct 2013
peterl28 from Kensington
DNA Bathrooms came to renovate both the bathrooms in my home. They have just completed one, and the second one is due to finish in a few weeks. The service given by DNA Bathrooms is way beyond the expectations I had. They are very friendly and always strive to do their best. In the end they not only renovated my bathrooms, they fixed my hot water and my roof leak where I already had 3 plumbers try to fix! The thing that sets DNA Bathrooms apart from most for me is the way they deal with issues throughout the renovation - there's no blame, they just talk to you about how to resolve it and get you what you want, and they do it really efficiently. There are not many people in this industry I have dealt with that are like that!
02 Sep 2013
jank6 from Parkdale
After an unsatisfactory experience with another company that renovated the ensuite, DNA Bathrooms was one of two quotes I obtained for the main bathroom. The renovation in both rooms included a complete strip-out then reline, tiling to floor and walls (mosaic) to ceiling, new plumbing and electricals and installation of fittings, toilet and vanity.
Although twice the price of the ensuite (I supplied all fittings and tiles as for the ensuite) the end result was well worth it. A very satisfied customer.
09 Aug 2013
michaelj25 from Elsternwick
Stripped out bathroom from first floor 60's apartment and replaced it with a brand new bathroom - bath, shower, vanity and euro-laundry. The guys kept on schedule and did a great job dealing with our not-so-cooperative neighbour. End result was fantastic.
07 Aug 2013
louised14 from Box Hill South
I recently had my bathroom renovated and am very happy that DNA Bathrooms was recommended to me. The team was professional at all times and kept me up to date with progress. The finished product is amazing and I would have no hesitation in recommending them. When my kitchen is ready for a renovation I will be using them.
04 Aug 2013
patc6 from Glen Iris
We have now been enjoying our laundry, toilet and shower renovation for three months. We are very impressed with the high quality of the work done. All of the tradesmen turned up on time and cleaned up at the end of each day. A special thanks to Duncan, Rob, Daniel, Rochelle and Sarah who made the renovation run smoothly and stress free for us. We have no hesitation in recommending DNA Bathrooms to anyone considering a bathroom renovation.
24 Jul 2013
tonyl18 from Cranbourne
I contacted DNA Bathrooms & Kitchens for a quote for our new bathroom not really knowing exactly what we wanted. Duncan came down and had a look and gave us lots of excellent advice on all the latest bathroom products. Sarah was also very helpful throughout the renovation when choosing colours, tiles and anything that was needed. A special mention to Daniel, the tiler and the two painters Jim and Justin. They were a delight to work with and all the other tradesmen were very professional and their attention to detail was second to none. We are extremely happy with our new bathroom and would highly recommend DNA Bathrooms.
24 Jul 2013
karlg2 from Templestowe
Total redesign breakout and refit of existing bathroom including wall to ceiling tiles, bath, shower, mirrors and lighting. All work was completed with minimal disruption and within the contract period. WOW what a bathroom.
24 Jul 2013
susanb41 from Montmorency
We now have two completely new bathrooms: walls and ceilings replaced, floors levelled, porcelain tiles to ceiling level and around the windows. Two new windows in main bathroom. All new fittings, including custom-made vanities, and a walk-in shower in the main bathroom, ceiling fans and even a heated towel rail. In addition, new porcelain tiles to kitchen and entry hall, and a printed glass splashback for the kitchen. A complex and lengthy job, and not without a few hitches typical of any such project. However, the results are simply superb. We couldn't be happier with our new rooms, which are just exactly what we wanted. Duncan, Sarah and Rochelle were a joy to work with, and stayed calm and most helpful whatever the circumstances. Duncan's "boys", Rob and Daniel obviously take pride in their work, as do the plumbers, electricians and tilers. The painters, Jim and Justin, were an absolute delight, and the cleaners, Irene and Kelly a most welcome and necessary conclusion to the project. The workmanship is first-rate, and we've never seen better. In particular the narrowest of tile gaps and silicone finish to all the edges, makes the whole effect one of total class. If you want a quality renovation with proper project management at a very reasonable price (we got three quotes), you can't go past DNA bathrooms.
02 Jul 2013
davidf22 from Viewbank
I was looking for a contractor to complete rectification to an extensive list of defects in two very expensive bathrooms that I had recently renovated. Duncan reviewed the various reports that I had and subsequently declined to quote on the basis that due to the quality of the existing work, he would need to completely re-do the work. While disappointed I appreciated his honesty and practical advice.
04 Mar 2013
stellac1 from Moorabbin
We renovated our out of date bathroom â€“ completely striped it out and WOW what a difference! Duncan, Rob, Rochelle and Sarah were wonderful. All our concerns were met and good advice given. The time frame was spot on. We were impressed with all the work that was carried out. Just love our new bathroom!!
21 Feb 2013
colinhh42 from Cheltenham
My wife cannot stop talking about her new DNA bathroom and how happy we are with it. She has been showing it off to relatives, friends and neighbours. Considering that our house is solid brick built in 1946 the renovation of the original bathroom with the addition of a toilet and the renovation of the separate toilet went so smoothly. Not to forget the temporary shower that was put into our laundry, brilliant! We intended to get a minimum of three quotes but after the second â€“ DNA, we stopped. The professional approach and advice from Duncan on the design was of so much assistance to us. Rob and Daniel, and all the contractors were so polite and helpful. Nothing was too much trouble for them. Rochelle and Sarah were so helpful and kept us well informed as to what was to happen and what was happening.
29 Dec 2012
sarahp38 from Williamstown
We had our bathroom and laundry completely renovated.
Our separate toilet room had the wall knocked down to incorporate the space into the new bathroom. Ceiling height was raised, plus new toilet, 2 vanities, new window, 2 new shaving cabinets and new open shower area. The whole room was re-tiled, new lighting, and under floor heating added.
In the laundry a new room was added for an extra toilet, new floor to ceiling cupboards, re-tiled and painted.
All that took just 3 weeks. The quality and customer service was outstanding (Duncan pre-sales and Rob during the job). The coordination between plumbers, tilers, chippies etc was amazing. Our silly questions / concerns were always well-dealt with and suggestions and tweaks along the way were incorporated.
At the start we thought about skrimping on some items, because we felt we were spending too much money - in the end we went for it and we are soooo glad we did. These guys are worth the money. Do it. I will definitely use them again.
28 Nov 2012
adaml05 from Elsternwick
Big renovation to a tired 60's 2 bed villa unit. Kitchen, Bathroom and moving internal walls to achieve a more open plan feel.
We got quotes from others including "high end" companies who claim to be smarter etc.
They didn't stack up to what was on offer from DnA.
We were immediately impressed by their punctuality and professionalism and competitive price which doesn't hide costs which others do.
Duncan and his team including Rob made great suggestions which we took on board and were so glad we did.
DNA were on time, on budget and went out of their way to achieve an amazing job. We are more than happy to recommend DnA and would be happy to show prospective clients our new dream home. Not only do we have a fantastic new bathroom and kitchen, but it has transformed our whole home.
15 Nov 2012
elissamerritt from Croydon South
DNA have just finished a complete bathroom replacement and all I can say is WOW! The bathroom is beautiful, functional and the standard of workmanship outstanding.
Daniel, our project manager was amazing, nothing was to much trouble and the pride he takes in his work is obvious. Having only one person to deal with made my life much easier, as did that fact the house was left spotless everyday.
The tradesmen were polite and each offered minor suggestions on how to improve our original design (none of which increased cost), resulting in an amazing bathroom we will enjoy for many, many years.
We were amazed at the level of customer service, the whole process ran smoothly and we were constantly kept informed of the progress. We can't wait to start our kitchen with DNA next year!
21 Sep 2012
paulaf6 from St Kilda
Complete strip out and renovation of a very small 1920s bathroom. The bathroom had been updated in the 1980s but didnot incldued a toilet ( which was still located in the old laundry off the kitchen). In addition to timber cladding on every surface, the tiles had been'cemented' to the walls and the bath waterproofed in asbestos ! Add to this the unexpected issue of the very old unstable brickwork with little to no mortar and the whole process had the potential to become the renovation from hell.. However Duncan and his team remained calm, kept me informed and dealt with each obstacle in a professional and timely manner.
The job,which I had expected to take 5 weeks was all but finished in four weeks with no delays or interruptions to the schedule in spite of the aforementioned issues.
Communcication was efficient and timley , wehther it be by phone email or text. The tradies were friendly , professional and cleaned up after themselves ( always important to a clean freak like myself).. A great team and business that I would recommend to any of my friends .. When the time comes to renovate my kitchen , I'll be giving Duncan a call!
19 Sep 2012
lynnef4 from Keysborough
We had our bathroom and kitchen fully renovated and tiled and were absolutely thrilled with the professional finish of the project. Workmen were friendly, obliging and highly skilled and the team at DNA overlooked nothing to make our renovation a success. Thankyou to the DNA Team for a job well done.
05 Aug 2012
jennifer1Z from Mont Albert
We had a new bathroom built in an Edwardian style home. DNA bathrooms were efficient, polite, friendly and did a great job. Service was excellent and we are very happy with their work. Enjoyed the process!
23 Apr 2012
BenS from Carnegie
Bathroom. Moved wall, new ceiling, new vanity, shower, bath, tiled floor to ceiling and all that jazz.
Excellent service, great trades people, great price and fantastic end product. Remember, the very cheapest is not always the best ... . Absolutely no qualms in recommending DNA.
22 Apr 2012
graemer4 from Port Melbourne
Complete strip out of existing bathroom. Re-construction of bathroom including alteration to wall and floor framing, re-lining with water resistant materials, complete waterproof membrane to walls and floor, new floor and wall tiling, new stone topped cantilevered vanity unit wit 2 basins, 2 recessed mirror faced cabinets above vanity unit with power, recessed soap/shampoo area in shower wall, elimination of hob with graded shower base to grated trench outlet, new freestanding bath, all new plumbing fittings etc.
29 Feb 2012
sanciar1 from St Kilda East
"Just book DNA. It was the smartest move I ever made - everything they promised they delivered and more - from top rate workmanship, precision building, expertise in all areas as well as being immaculate and super punctual - I literally cannot think of anything I could not praise. AND they did it in a week less than they thought - imagine that!!
Their tidiness, good manners and transparency with costs as well as their big hearted but super efficient service was AAA+. If they seem a little more expensive - those costs are well and truly wiped out because it's the best you can buy. I can't wait to find another place to knock more walls down and build another kitchen! Just incredibly happy with the whole process."
THANK YOU AGAIN!!! I clearly loved it and can't thank you enough.
25 Feb 2012
MaryO2 from Heidelberg
Our bathroom was deconstructed, back to the studs, including the linen press (adjoining the bathroom but accessed from the hall outside). A new bathtub, vanity, toilet, and frameless shower were installed, with fully tiled floor and partially tiled walls. A new, larger linen press now occupies the space of the old shower. New lighting and taps complete the picture (although we're still waiting for the painter). We were assured that the plumbing fixtures would all be 4-star water-saving devices, and the waterproofing would exceed Australian standards. Duncan Stadler and the DNA crew were a pleasure to work with, and Duncan told us what was about to happen every step of the way. Every question was answered and every concern was resolved. We are very pleased with our bright new, more spacious bathroom.
16 Feb 2012
They completely renovated and remodeled our bathroom and did an amazing job. From the great ideas and the detailed quotation to finishing when they said they would - nothing dissapointed. The team were lovely, cleaned up every day and kept me informed every step of the way. Will be using them for my kitchen as soon as I can!
16 Feb 2012
Joanie from Parkdale
Duncan's crew gutted bathroom in a day. Rob and his boys were fantastic. Nothing was any trouble and the whole project which included new tiles in toilet and laundry and new bathroom were completed within the 3 weeks. Everyone was more than professional and our thanks go out to Duncan and everyone else involved. Would recommend to friends. Thanks also to Sarah.
08 Feb 2012
nobull from Canterbury
Duncan and his excellent crew totally gutted our old en-suite bathroom, and incorporated a further area into the new bathroom. All the work was done on time as promised, and any small queries were attended to immediately. It was a pleasure to have the men around the house, they were all fun and very professional, and all rubbish was cleaned up prior to them leaving the site. We are very happy with the bathroom, and wouldn't hesitate to recommend DNA Bathrooms.
12 Jan 2012
pennya1 from Forest Hill
We had two small bathrooms gutted and refitted. We also had a new trough, bench and cupboards put in our laundry and the old toilet downstairs replaced. The work was done in 3 weeks and we are extremely happy with the results. Duncan and his team were courteous and professional. From design to clean-up the process was far superior to other experiences we have had with other tradespeople and companies. I would not hesitate to recommend DNA.
20 Nov 2011
roberth18 from Huntingdale
Kitchen Renovation. We renovated 2 bathrooms in November 2010 and were impressed with Duncan's flexibility. He was professional and his workmanship was of a high quality. When we decided in October 2011 to put in a new kitchen we had no hesitation with proceeding with Duncan and his team. We knew from our previous experience the work would be of high quality and be completed on time. Again we were not disappointed with the outcome. Whenever we had any questions the crew were always willing to help. Duncan's wife, Sarah, was also a big part of the whole process.
29 Oct 2011
DNA Renovated our existing main bathroom and ensuite, increasing the the size of the ensuite and converting spare bedroom into a large walk in robe.
Duncan was very professional, always on time, stuck to what he said and provided great communication.
His team were very professional, on time and completed the work with tremendous attention to detail. Nothing was too much trouble.
A painless exercise and fantastic end product. Would absolutley not hesitate in using Duncan again or recommending his services to anyone considering upgrading their bathrooms.
28 Aug 2011
melg5 from Elsternwick
I got quite a few quotes before I went ahead with my bathroom renovation (major overhaul and rearrangement) and I chose DNA bathrooms as Duncan was easy to talk to, responsive and knowledgeable. I wasn't disappointed.
Duncan, Rob and the other trades people turned up on time and sorted out any minor issues and gave good advice when I needed it. They were also always friendly, pleasant and knew what they were talking about.
The whole experience was easy and not stressful. Duncan was in regular contact and I felt confident of it the whole way through.
Duncan provides a solid and professional service and I don't hesitate in recommending him and his team.
18 Jul 2011
tonyandfund from Wheelers Hill
Demolish old bathroom, toilet and laundry. Replace with new rumpus room and combined laundry and bathroom, including new ceilings.
At last a hassle free renovations company with on-time and quality tradies! We highly recommend Duncan and his team based upon fab job they did.
Also, a company which actually responds to inquiries to its web site - what a refreshing change to be phoned with a half an hour of lodging our inquiry.
Keep up the great work!
15 Jul 2011
kathrynj3 from Oakleigh South
DNA Bathrooms completed our full bathroom renovation and some other work around our new house.
Duncan provided good ideas and advice when we were unsure about the design or layout of our bathroom. He and his team were always available and happy to answer our questions, and we've never renovated before so we had a lot of questions! The whole DNA bathrooms team were great to deal with, excellent customer service. They gave a competitive and comprehensive quote and the quality of the finished product is wonderful.
We highly recommend them and would use them again in the future.
25 May 2011
kellib1 from Bentleigh East
DNA Bathrooms did a complete bathroom renovation for us and we could not be happier.
Not only do we now have an amazing bathroom, but the whole experience was a smooth and pain free as you could ever hope for.
Duncan's quote was by far the most detailed we received (and we got a lot of quotes), which showed that he really listened to what we wanted, and gave us peace of mind we weren't going to get any nasty surprises. Duncan patiently re-quoted a number of times when we couldn't make up our mind, and more importantly delivered on time and on budget.
Duncan communicated exactly what work would be done when, and how much noise to expect, so I could cater for our toddlers nap time. I knew exactly where the renovation was at everyday and the DNA team worked tirelessly to make sure the impact on our household was minimal. Every night they put everything away and swept up after them so we could use our common areas as normal.
We have since managed to get the DNA team to do a few other jobs around the house because I can't imagine anyone else as good (and particular) as Duncan and his team.
We can't recommend DNA Bathrooms more highly.
27 Apr 2011
We had a full bathroom renovation done. From stripout to end, Duncan and his team were professional, informative and punctual.
I received quotes from others that were not as detailed and you really didn't know what you were getting or why. Duncan did not just give you a detailed quote, but explained why things needed to be done and how was the best way to go about it.
He never did anything without explaining why, or getting your approval, and when he thought something could be done better, would let you know.
Overall the service i got from the whole team at DNA was fabulous and i would highly recommend them for any renovation needs. And the end result is the best looking bathroom in the street!!!
Thank you Duncan and team.
05 Apr 2011
garryh4 from Narre Warren South
Our Bathroom, Toilet and Washbasin (3 separate rooms) were rearranged and totally renovated. This involved rearranging walls and windows and installing new fittings, plumbing and tiling.
Duncan and his team care about their work and kept us fully informed all the way through the job. They discussed problems, suggesting solutions rather than just going ahead without consulting with us.
They got stuck in, did a great job and cleaned up as they went. The only delays were our fault (deciding on fittings) but they still managed to meet the deadline.
We are very happy with our new bathroom and would recommend DNA to everyone.
29 Mar 2011
johnp26 from Bentleigh East
Duncan and his team are great professionals and did an exceptional job with our bathroom renovation. The job involved a total strip-out and redesign of the bathroom layout and the results are very impressive. It is a pleasure to walk into our bathroom every morning and night. It has no doubt added value to our house.
Duncan and his team are very attentive to our needs and provided options and advice along the way that was always constructive and helpful.
I would highly recommend DNA bathrooms to others.
Thanks Duncan and team, great job.
John & Luzette
15 Mar 2011
I just wanted to say a BIG THANK YOU to you and all the DNA Crew for my beautiful new bathroom and would also like to take the opportunity to write a testimonial for anyone considering undertaking a renovation job big or small.
I warned Duncan before taking on my job that he was dealing with a self proclaimed â€œstress-headâ€ but he did everything to set my mind at ease both before and during the 2 weeks it took to complete my project. Duncan was accessible to help me out making decisions and to discuss everything from tile selection to me worrying about my cat being scared off with noise and having strangers around!
While I did get other quotes and opinions, at the end of the day I decided to go with what felt right and I couldn't be happier that I did. What could have been a tough couple of weeks was made incredibly easy thanks to Duncan and his team's professionalism, tidiness and care.
The initial reason for me undertaking the renovation was a leaking shower and Duncan was the only one who took the time to explain to me what needed to be done to fix it properly and more importantly why. I had others promise â€œquick fixâ€ jobs and looking back knowing what I know now, I shudder at the thought of having gone down that track as it would have been a temporary fix and ended up costing me more down the track.
From the outset, Duncan and I discussed my ideas and he gave me options to work with within my budget. Everything was transparent and clearly presented in the professional paperwork and contract so there were no â€œhidden surprisesâ€.
And the end result? I called my parents back home in NZ when the job was finished and broke the bad news that I may never move back now because I'm so wrapped with my new bathroom. It's really made by apartment feel like a home and I'm sincerely grateful to Duncan and his team for all their efforts.
Last commentâ€¦aside from being a worrier I'm also a clean freak and a perfectionist but I think Duncan could give me a run for my money in the best possible way!
So, if you're at the stage of considering starting a project I would say without hesitation that giving Duncan a call would be a great place to start.