01 Dec 2023
SPG from Caulfield North
Friendly, efficient service and advice. Nothing is too much trouble for them. A pleasure to deal with.
02 Aug 2023
So impressed with this shop. Good service, was just looking for a spare vacuum pole. They had several choices for me Prices are good and has great stock.
I found them by googling because I did not want to go to that expensive vacuum chain starting with G.
24 Jul 2023
I meant to write this review a few weeks ago after an amazing experience with this local business, but life got in the way. Then issue I had with my vacuum cleaner, a blockage, was sorted on the spot, and the owner of this business couldn't be a better bloke. After going to him, i'll be back for all my vacuuming needs, won't be going anywhere else. Many thanks!!
20 May 2023
Felix went out of his way (literally) to help my disabled sister with her vacuum needs. He is obviously a great bloke delivering wonderful service. Soooo helpful!
28 Apr 2023
When is something broken with my vacuum cleaners that's the place I can fully rely for honesty and reasonable price.
Felix is just absolutely great in all aspects of the business.
I can only wish that all other businesses would be
02 Oct 2021
Felix is always happy to help. He is honest and trying to do the best for his customers. I get all my vacuum stuff from Vacuum Cleaners Plus. Always a pleasure doing business with Felix.
29 Jul 2021
OutLooking from Caulfield Junction
Vacuum Cleaners Plus has my trust. I recommend this business without hesitation. It's not in my local area but after one visit there many years ago it has become my "go-to" place for vac cleaner help
Felix has given me excellent advice & assistance, treating me as neighbour, as a person! This is old-fashioned service with up-to-date knowledge and products. Purchases have been well-priced, value.
25 Sep 2020
Good price, good product, good quality, good service and after all best guy in town. Amazing seller.
30 Aug 2018
MsFelicity from Belgrave
New vacuum cleaner from here in 2016; superb price and performance, excellent service, still running strong.
New hose after over-enthusiastically trying to unblock it and damaging it (don't ask!); ordered over phone and arrived in two days, replaced easily and great price.
When I first purchased this vaccum cleaner, I'd researched numerous options and had an idea of what I wanted. I spoke with a major retailer and was put off by how little regard they had (they were focused on what they wanted to sell not what I wanted), so then checked reviews and found this place.
Felix listened to what I sought, clarifying a few points, and explaining the options. We eventually agreed on a cheaper model; I'd been concerned that it would mean poor performance but he let me try it first, and it had excellent suction and manoeuvrability, as he expected. Now having had the vacuum cleaner for two years, it's the perfect one for me.
I rang Felix Monday, hoping to order the hose over the phone, as it's a 45min drive to get there. He was, as previously, responsive, and sorted it for me quickly, and must have sent it the same day, as it arrived Wednesday!
What impresses me with Felix is trust. He offers good old fashioned customer service, and clearly works with integrity in his business. He doesn't try to upsell, but to match what you want with the right product. That's invaluable, and I'll never return to the larger franchises again.
12 Sep 2017
Ongoing customer of Felix and Vacuum Cleaners Plus. Would not go anywhere else. Why? Reliable, honest & knowledgeable. If not in stock chances are it can be ordered. A broad range of products are available anyway. Felix is the king of options and what's best for your home or business.
14 Jul 2017
We bought our ducted vacuum system from here. Felix was wonderful. Helpful and polite. Good price too. Happy to recommend.
20 Apr 2017
frankk474 from Elsternwick
I have been shopping at Vacuum Cleaners Plus for a number of years now and without exception I recommend Felix and his business to anyone in the cleaning industry.
Always helpful and friendly and will offer a good deal if necessary.
29 Jan 2017
Professionalism. I came in with a foreign part needing repair. Godfrey's didn't want a bar of me. Felix took a look at the problem and came up with a solution. Excellent knowledge on all the products, parts etc. Well worth the travel. Godfrey's are only interested in selling new equipment, not to help out.
Thanks Felix, we'll recommend you to friends and will be back ourselves.
07 Jan 2017
maryh415 from Balwyn North
Thanks Felix for your help yesterday picking a vacuum for my mother-in-law. This is the 2nd vacuum I have purchased off you. It's great to know there is a specialist who can give me the best advice on the right vacuum. Wouldn't buy a vacuum anywhere else ...
14 Sep 2016
Felix at Vacuum Cleaners Plus is an absolute Legend!
He is always so friendly and helpful, and definitely knows the industry well. He's always willing to go that bit further to make it a good deal too.
His knowledge and prices have saved me time and money with my cleaning business on multiple occasions. I will always go back to him for future purchases and repairs.
I would highly recommended Vacuum Cleaners Plus to anyone looking to buy or service/repair a vacuum or for any advice or questions you might have in regards to cleaning using Vacuums.
Keep it up the awesome work!
16 May 2016
Felix is extremely helpful, always goes the extra mile, and offers a great price on all his stock.
28 Apr 2016
YES! Very, very good owner who knows his stuff about all things vacuum cleaner related. I purchased a Numatic cleaner Vacuum Cleaners Plus. To say I'm happy is understating my level of satisfaction with both machine choice and this business. Thank you Felix.
21 Aug 2014
kevinm14 from Carnegie
professional,quickly identified the problem with the vacuum cleaner,no mucking around,very fair price.
05 Aug 2014
LizG15 from Highett
I took my Zelmer vacuum cleaner here yesterday. It had died after just 3 years of ownership which was surprising for that kind of vaccum cleaner I was told. The gentleman/owner there correctly diagnosed the problem before ringing through to Zelmer to have it confirmed (he definitely knows his stuff). The quote to repair the CT board was significant and so I had to explore the avenues of buying a new one versus repairing. He bent over backwards to give me a great deal as he felt awful that it had only lasted a short period of time and was out of warranty. (And I hadn't even purchased it originally through his store so he went over and beyond trying to help me!) On top of that he threw in a new rod and head for my mother's vacuum that was broken. It was an offer I could NOT refuse! And what great customer service! I have always travelled there to buy my vacuum bags and will now continue to do so despite it not being local just as a token of my appreciation. What a nice guy :)
06 Sep 2013
vickiw16 from Carnegie
I bought a Vaccum Cleaner a year ago from Vacuum Cleaners Plus. It has been working well for its intended job. When I went to change the bag recently I discovered it was overfull and couldnt remove it. I asked Felix to have a look - he not only removed the bag, he cleaned inside the machine including the filters, put in a new bag and now I have a vac that works like a charm again :-)
08 Jul 2013
cherief from Loganholme
Value rated low because I had to send the product back through no fault of the company. Felix was Awesome to deal with and very professional.
30 Apr 2013
Anonymous from Dunsborough
Knowledgeable, responded quickly to my online query, once I ordered the part the delivery was quick.
18 Apr 2013
debbiem57 from Kangy Angy
When I rang up, the man on phone was fantastic, led me to right place on website. Sorry I didn't get his name. The order was shipped as soon as payment went through. Did not wait long.
26 Jan 2013
julia2013 from Aspendale
I have bought a vacuum cleaner from this shop about 6 years ago and go there once a year for replacement bags. The vacuum cleaner has been working great and last week my mother also purchase a vacuum cleaner. The service is good, the advice is knowledgeable and not pushy.
19 Jan 2013
gopis from Mill Park
Very Humble Man, I have bought about 9 differrent brands vaccum cleaners from felix'shop-vaccumcleanerplus on glenhuntly road in last 3 years. I run the cleaning business in Melbourne. The service is excellent, I have never heard No from him if there is any issue with the machines. Very good range of vaccum cleaners and price is always lower than the market. I would definatly reccomand him if someone is looking for any vaccum cleaner
19 Jan 2013
boriss2 from Caulfield South
Absolutely great service every time I come to the shop! The range is excellent and the staff are very good. The staff is very knowledgeable and always happy to give you a good advice and save you money in the long term. So far all products that we've bought still work fine and sometimes perform above our expectations.
01 Dec 2012
garyo from Carnegie
Have bought several products from this shop. The service is above the better of other near by and he does not try to "rip you off". Is an honest local business. Would definately recommend this shop to any person. Is a one man business
02 May 2011
helend7 from Carnegie
the shop has a good range of vacuum cleaners and accessories . The staff are knowledgable and helpful. There is no 'hard sell' like in other vacuum sales shops. They were very helpful when my vacuum needed repairing and was under warranty too.