AWARDED THE Word of Mouth SEAL OF APPROVAL
CUSTOMER SATISFACTION CERTIFICATE

GSR Cleaning Services

5/5 RATING BASED ON 155 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend GSR Cleaning Services

Customer Reviews for:
GSR Cleaning Services

13 Jul 2020
patriciam328
Very friendly and professional and advised me that he was delayed and the time of his approximate arrival. Happy with the result.
23 Jun 2020
glenyse-w
I am a tac customer the lady I had greeted me with a lovely smile this was the first time I had Novel clean for me first novel cleaned and scrubbed my spa shower vanity white draws large bathroom mirror amazing/then my spare bedroom which hasn’t been slept in for 6 months all changed the sheets / my lounge room which was very dusty / mopped floors and vacuumed I was over the moon I would give Novel 10 stars because she cleaned clean thanks again glenyse
03 Jun 2020
lukek103
"Fantastic very thorough job at short notice. Thanks so much Lynthia, 10/10 would use again"
25 May 2020
surs
GSR Cleaning Team is very professional and nice. I give them 5 stars for their service
06 Mar 2020
lukef520
You were prompt and I felt I was getting an honest deal. Thanks for the great service!
06 Feb 2020
halag445
Great service and did everything I requested.
16 Jan 2020
brookh
Sam and the team were so fantastic. Professional, quick to respond and did a really thorough job. He also did it with a great attitude and was very friendly and understanding!
05 Jan 2020
paolau
Hello Sam, We were really pleased with the cleaning job Happy did. She is a lovely person and very thorough. She was pedantic about clean drains and other details that I really appreciated. We would love to have her come and clean again.
29 Nov 2019
haboust
Reet did an excellent job. I can now use my oven again. I recommend gsr cleaning services to anyone.
20 Nov 2019
jacklynd554
Thank you very much for the job well done. I have recommended your services to my agent.
14 Sep 2019
emmaa988
Fantastic job, lovely to deal with! Highly recommend.
26 Aug 2019
kunl
Excellent service, worked long hours to make sure every corner is covered. Very honest people, 100% satisfied House looks spotless aftet the cleaning Will definitely use it again next time
27 Jun 2019
addisonl
He was very kind and cleaned the room perfectly would happily recommend your service to family and friends.
26 Jun 2019
sapnab
We have tried few cleaners from Airtasker, Gumtree and Facebook social groups; Sure they were cost wise cheaper but never had a value of our money. I did hear about GSR by word of mouth and tried them. They seem to expensive compare to others; What I have used in past, but they gave value of my money. I am giving this review after having their services few weeks, not by first service, which most of them do good and drop the quality of work after few services. I will sure recommend them Because GSR do care about their customers.
29 May 2019
miked160
Excellent service & I got all my bond back. Thanks GSR Cleaning Services
11 May 2019
lisa-563
Professional service, very friendly, polite and efficient. My carpets look amazing and smell great too, I will definitely use GSR cleaning again.
11 May 2019
linhph22 from Avondale Heights
Right on time and done a really good job. Thanks very much
11 May 2019
stephanieh394
Very happy with the service! Our cleaners were here all day and did such a great job! Also would like to say thank you for understanding when we had to reschedule at the last minute. Will use again and recommend to others!
11 Nov 2018
hazel-t
Great service, very reliable. The couple who cleaned my house did a great job, it took bit longer than expected but they made sure every corner was cleaned properly. Thanks guys.
08 Oct 2018
priyam42
Great work done by GSR and its Staff, i have a 2bedroom unit, having had a baby recently the house kinda of felt neglected so i contacted GSR Cleaning services to do a clean, i sure was amazed at how quick and efficient they are. Very clean house is what i got after they finished. The cleaners were very polite and presentable. I will definitely be calling them again for their services.
19 Sep 2018
shannonh44
Great end of lease clean, professional and accurate job was completed, clean carpets and attention to detail in the office. Accurate quote provided.
13 Sep 2018
elissae from Malvern East
GRW are a great cleaning team. Their staff are great and efficient. Always happy to listen to feedback and action it. Always punctual and honest
02 Sep 2018
nareshk
I do leave in Interstate for my work. My house in Narre Warren was abused by tenant. Real estate is very good for inspections; But they failed to do last few rental inspection. When Tenant has to leave the house; They left house in extremely bad condition; and Provided me BOND BACK Receipt from cheapest advertising Trapped Cleaning company and Advised us that all required work has been done. All Walls were extremely dirty with by Kids painting and finger prints. Shower was So mouldy; Even Bathroom Sealing has mould. Carpet has so many Stains. I am really thankful to GSR Cleaning Team to Bring Back My Loved House back in Same condition after worked full days with 3-4 cleaners; Sure it did cost me from my pocket by Bad Tenant. I will sure Recommend GSR Cleaning Services for End of Lease Cleaning by House Owners.
25 Aug 2018
Teddy from Hawthorn East
Reliable, responsive and thorough - I love coming home after work to an immaculate house after GSR have been through. 1 bed, 1 bath and living areas for $85
09 Aug 2018
georgiag613
Their customer service is second to none. Their cleaning job is simply magnificent. Their prices are very reasonable for the great work that they do and they fit my job in the day after I called! Very pleased and impressed with GSR Cleaning Services!
08 Jun 2018
f741c248 from South Yarra
GSR are efficient professional skilled and always on time. Commercial grade cleaning for our home. We are so pleased that we chose GSR. All of our surfaces shine and the vacuum cleaned our carpet like a dream. Steam cleaning then made it look almost like new. We will get GSR next time for sure.
01 May 2018
husnap
These guys work so hard they didn't stop until the job was done I am so impressed would definitely use these guys again. A great cleaning service
30 Apr 2018
lucyh75
The company went above and beyond to clean our house for us. They booked us in for the wrong day, but they rectified this by having cleaners come to the property at 5am the following day to make sure it got done in time for our bond inspection. The house was flawless!
23 Apr 2018
gurdevs
I recommend GSR cleaning services. Very professional Friendly, reliable and very efficient service. GSR have been great to deal with, highly recommend- only good things to say
19 Apr 2018
ashk948
Fantastic job by team GSR. You delivered what u promised. Your team exceeded our expectations. I ll highly recommend to all my friends. Thank you
18 Apr 2018
kevinh488
Best in the profession. Reliable and economic Gsr team has been great everytime they were handed the job
18 Apr 2018
sunnyd69
Great service and customer skills with amazing efforts well done team GSR good work keep it up and continue such passion
08 Dec 2017
selenan from Bentleigh
Hi Sewa, the guys did a really good job, I am happy. My husband is now home and he is impressed with the work done. Please thank the guys. Look forward to using your services again next year. Enjoy the festive season, Kind regards, Selena
13 Oct 2017
frances-w
Thanks Sewa. Your Cleaning Team has done a fantastic job. I was very impressed with the quality of work and I thought the price was quite reasonable. Many thanks. Kind regards, Frances
13 Oct 2017
hannaht983
Friendly, reliable and very efficient service. GSR have been great to deal with, highly recommend- only good things to say
02 Oct 2017
robb107
We were very pleased with GSR Cleaning Services' response to our request for a quotation for our end of lease cleaning. Upon engagement they confirmed the day and time, and repeated this confirmation on the day before. The cleaning job was performed to our specified level, and we are very happy with the final job.
01 Oct 2017
navs367
Great professional service. Recently engaged GSR for end of lease cleaning. They showed up on agreed time and were quite easy to deal with. I was able to get my full bond money back. Would fully recommend them for their awesome service.
25 Jul 2017
tomg225
Hello GSR Cleaning Services, I'm very happy. Very punctual & helpful. They did an excellent job. Thanks Tom
05 Jun 2017
deltaw
This is the second time I use GSR cleaning to steam clean the carpet as I was happy with them last time, the guy came on time and did a great job, he was friendly and professional. The price is very reasonable. I will definitely use them again and will recommend to friends and families! Thanks Delta
30 May 2017
alkas
Hi Sewa, Your Carpet man has done great job at my home. All the marks has gone and it's looks very fresh. See you next time !
18 May 2017
munishm
Excellent service. Did great job today. I'm very impressed. Definitely will call next time. Quality was too good.
16 May 2017
ben-546
Hi there, The team you sent out were fantastic, did a wonderful job very thorough and professional, Very easy to deal with, thanks again, will be using your services again in the future.
16 May 2017
angelique-b
Hi Sewa, I was going to message you! Thank you for receipt and thank you for sending Narendra and Hetal. They were very professional and efficient and everything is very clean. I look forward having them each fortnight. Thank you so much! I will certainly recommend you and your team. Angelique
27 Mar 2017
richard-393
Good morning Sewa, I did the payment transfer last evening as promised. Your two guys did a superb job thank you. They got there a little later than expected but got straight into it. They were finishing while the carpet cleaner was starting but that was not a problem. If ever anyone asks me about cleaning services I will not hesitate to recommend you. Your helpfulness at short notice yesterday was greatly appreciated and it is true to say that I would not have been able to finish the job without your help. Best regards, Richard
18 Oct 2016
simonp153
Very promptly service and excellent results. I'll be a repeat customer. Excellent from first contact to last. Thank you.
13 Oct 2016
candeceb from Coburg
Sewa accommodated a late booking for a complete move in clean which I really appreciated. The cleaners (Hetal) were professional and very friendly. They cleaned thoroughly and too a high standard. I was extremely happy with the result. It has made it easy having a clean, shiny and fresh smelling place to move into. I would highly recommend using Sewa and his team.
02 Oct 2016
ajb from Middle Park
I used this service for more than two years after good reviews on Womo. Initially my cleaner was conscientious and good. She moved on and I got someone else. Over time, the standard just got worse and worse. I put up with it for a while, then I started to suspect my cleaner wasn't putting in enough time to do the job. I was paying $118.80 for a three bedroom house. It was hard for me to monitor my cleaner's hours, but eventually I was able to verify that on one visit he did no more than 2.25 hours which works out to more than $50 per hour. When I complained, they offered me a one third discount on one clean, refused to fix the poor job and argued about the quality and time spent on the clean, saying the cleaner didn't agree with my complaint! They also argued that I was paying for the job to be done, not the time spent. The fact that the cleaner hasn't done the job because it isn't possible to clean a 3 bedroom house in 2 hours didn't seem to rate with them. Appalling service, management had no capacity to handle a customer complaint and sided with a cleaner who had been cheating me for months.
26 Aug 2016
fionar583
The house was very neglected, an elderly person having lived there. The cleaners were able to make it presentable in the space of 3 hours, despite plaster dust, paint, etc. very happy with the service and it was a last minute booking. Thank you.
06 Aug 2016
rickyd549
Considering the condition of my floors, I was very Grateful that GSR was about to get them as clean as they came up. I would recommend them and use them again if need be in the future. Thank you GSR. :)
03 May 2016
honeys349
Best service ... I strongly recommend them for all ur commercial and residential cleaning ... Mr Sewa keep doing the good job... Thank u v much for helping me on the last moment ... You are the best .. ll call u again for my cleaning ...
07 Mar 2016
fengm
I'm pretty happy with the result! I told him to take his time and he did which is great. Thank you for organizing a cleaner for me at the last min request. I would use you again!! Thanks!
02 Feb 2016
elisabet
I am just emailing to so thank you for what a fantastic and professional job was done on my carpet The lovely man who did it showed up early, actually looked at the stains and now the carpet is perfectly clean and I can hand my keys back knowing there wont be an issue Very professional Thanks again
01 Feb 2016
marcelov211
My customer and the real estate agent were very happy, no, they were so impressive after GSR Team job. The agent also ask my number to have as reference for future professional cleaning. I wish you guys keep doing this kind of service for all your customers and if it keep going as seems like I'm sure that no one in Melbourne can beat your company. One more time I'd like to say thank you, thanks for your Team Members. You all are a great team and I am so happy to hire GSR services for my interests.
25 Jan 2016
jimena-d
Excellent service and excellent results I would definitely hire them again. The house is clean and smells incredible . The staff is very kind
29 Dec 2015
bymarcelo from Williams Landing
Sewa and Dimitri are fantastic. This company is amazing! They did the cleaning of my carpet in less than 1 hour and I got my bond back. I highly recommend them for your cleaning service. Thank you guys for everything.
04 Dec 2015
benc198
Selected this company based on the reviews here. Provided them with specific instructions. Pay more to expect good quality and service. But quality is so so. Missed out areas and kitchen appliances not even cleaned as promised. Insisted on paying on the same day with promise to come back to redo. But never did - twice - and never bother to call. Gave excuses like we are not meeting his schedule! Quality of service and commitment is like any other cleaning services. But is significantly overpriced.
23 Nov 2015
judyy801
We used GSR Cleaning over a month 4 days a week whilst looking for a permanent staffer, in that time Alka from GSR was both reliable and thorough in her clean and housekeeping. There was no need to supervise or instruct her as she knew exactly what to do and consistently exceeded expectations. I would recommend GSR Cleaning to anyone wanting a reliable and thorough cleaning/housekeeping service.
10 Nov 2015
craigv476 from Arthurs Creek
Excellent communication and a thorough job performed. I spent a few minutes chatting with Sewa near the end of the job and it was a pleasure speaking with him. A small business owner myself, I found GSR to be customer-focused and easy to deal with. In particular, I found Sewa to be honest and sincere and definitely invested in running his business well. Invoicing and payment was a breeze. I'll definitely use them again - thanks Sewa and team, keep up the great work!
09 Nov 2015
gigis
I highly reccommend this company if you are looking for an absolute satisfactory job, the house was left in a brilliant condition and sparkling, the garden area was also well looked after and made safe for our pets, the staff was amazing and friendly, all my concerns with the house were dealt with great care especially the kitchen and I was also provided with some fabolous tips in order to maintain the condition as such, I've never been happier with the end result. Last but not the least I would like to thank you, Sewa and your staff for doing a fabulous job, I sure will be contacting you in the near future.
09 Nov 2015
simranjeet-s
Very good service, very nicely looked after. Really appreciate your work as everyone likes it a lot and we have got our bond back because of your services. Thanking you and your whole team a lot.
18 Sep 2015
linhph22 from Avondale Heights
This is the second time I have used GSR cleaning services, still outstanding service, very pleased with the quality of work especially bathroom and kitchen. The ladies are hard working and polite. Will definitely recommend Sewa and his team to my family and friends.
03 Sep 2015
gracel145
Thank you Sewa, I m happy with the service you provided today. My kitchen looks brand new! The girls have worked very hard. I may arrange for a monthly general clean.
31 Aug 2015
maries367
Great service. Great people. Very reliable. Very trustworthy. I definitely recommend them.
31 Aug 2015
ashm757 from Clarinda
One of the best service provider I have seen! Exceptional service! Attention to details is very good. Highly recommended!
28 Aug 2015
mayak23 from Melbourne
Very impressed with the quality of work and professionalism of Sewa and his employees. He arranged a thorough office clean at very short notice. Thanks once again. Maya K
22 Aug 2015
stephanieg300
Hi Sewa, thank you for your help. You and your team have been really helpful in getting our apartment cleaned. We are satisfied with your efforts! Payment has been made to the cleaners; please provide us with an invoice asap. Cheers, Stephanie.
17 Aug 2015
kimo578
i thought the price was reasonable (i did a full clean + carpet cleaning), overall fantastic effort and would definitely recommend sewa and his company to my friends!
10 Aug 2015
simonc23
I have used GSR house cleaning for a number of years. The quality service and price is great.
05 Aug 2015
mayar from Northcote
I am so impressed by the quality and professionalism of this company. The cleaners are hard working, diligent and unfailingly polite. For the first time my daughter is not suffering from her dust allergy and our house just sparkles. We are very happy to recommend Sewa and his company.
14 Apr 2015
murrayt930 from Deer Park
done a great job in the wet areas bath room, toilet and kitchen the stove looks like straight out of the box, very pleased in the bathroom and toilet. Nice job thankyou
23 Jan 2015
Teddy from Hawthorn East
I have a fortnightly clean through GSR and am always pleased with the work and service. Yesterday's cleaner was excellent - one of the best jobs they have done yet!
08 Jan 2015
eJugnoo from Melbourne
Hi Sewa, Thanks to you and your guys at GSR cleaning. Moving out apartment cleaning was done very well. Many thanks for your cooperation for managing the keys of the apartment as we had to leave the city even before the cleaning had started. I'll surely recommend you to my friends. Regards, Priya
08 Jan 2015
sarinap
Hi Sewa, I just made a payment of Invoice. Thanks for all your help. Your GSR Team were Great. I do definitely use you guys again and recommend to my friends.
21 Dec 2014
Anonymous from Cheltenham
I've chosen GSR over other cleaning company I was going to use because I saw lots of good reviews of GSR on this website. I used twice and I had trouble communicating with them I do't think I'll use again... After first visit, I texted them to book a cleaner 2 weeks in advance but they never replied to me. I sent another SMS to ask if they could arrange steam cleaning next time but they never replied to me. I sent another text to confirm next appointment but they never replied to me. So couple of days later without any reply/confirmation, I called the office to check what's happening to my appointment. A lady advised me that nothing was arranged for me. So she booked me in over the phone. On the day I booked, cleaners came with no steam cleaner which I asked them.... The work itself was quite good and I'm actually happy with the result. it's just taking lots of time and effort to organise one appointment. I see lots of positive comments so I guess I was just unlucky I had trouble both of my appointments.
28 Aug 2014
leonw1 from Brunswick East
I needed an exit steam clean for the end of my lease, and GSR were incredibly helpful and accommodating on extremely short notice. Communication level and customer service was fantastic and the quality of work was high, thanks guys!
20 Aug 2014
roccom
Hello Sewa, You and your GSR Cleaning Team did an Excellent Job, Our House Looks Amazing. Cheers !
23 Jul 2014
kirstym22
Hi Sewa, I was very happy with the job they did. I would also recommend your company to other friends if they needed a cleaning service. I think the initial price is quite expensive but you also organised it for me at quite short notice. I look forward to next week. Also; I was very happy at how quickly you replied to my text messages. Very good Customer Service! Thank you :)
14 Jul 2014
melindat4
Hi Sewa. I think they did a good job. They were careful not to damage things in the house which I highly appreciate. They also asked whether I was happy with the clean before they left. One suggestion for improvement is to call or text if they're arriving late. Thanks Melinda
14 Jul 2014
elisabethjahshanj
Hi Sewa, I hope yu are well. I would like to thank. Great job as well as very nice people working for you. Sorry I missed you on the Trade Show, I was just too busy. Once more, many thanks! Elisabeth
14 Jul 2014
anthony10
Hi Sewa, I'm quite happy with the cleaning results. Whether the rental agent agrees, that's another story. Though I would think wiping the blinds, if done carefully, would not really break it. Soni is rather quick and has attention to details. Same goes to Ash. I did however find out later that a bag of rubbish was taken from my unit and left in the laundry room at the car park. I would appreciated it if that was put away properly in the bin. Overall I would say a 4 stars out of 5 performance. Anthony
12 Jul 2014
simonc23
Hi Sewa. I just wanted to let you know that we are really happy with the job your team did cleaning our house today. I'm not sure who did the work but we would like whoever it was to clean our house every time. They did a great job.
22 May 2014
waisanw
Hi Sewa, You guys did a great job. The Apartment looks fantastic! Would definitely recommend you to my friends!
13 May 2014
sarahg46 from Ferntree Gully
Ash came to clean my carpets for end of lease. He was on time, finished in the time he said and did a great job. He kept to his original quote, which I have found other companies will always increase the quote when they arrive if it is a little bigger or there are any stains on the carpet. This was great as I knew exactly what I was paying the whole time. He even got a few stains out of the carpet too!
09 May 2014
brettc12
Hi Sewa, our real estate agent did the final inspection on the house today. She said GSR did an amazing job and the house was spotless! Thank you again. Brett and Louise
05 Dec 2013
kimp19
Ive had a lot of cleaners over the years, due to illness. These are among my top 3. so very pleased I found them on WOMO.
04 Dec 2013
zoen
Sewa and his team are very professional, we organise a fortnightly routine cleaning for almost a year now; they always do a better job than if I clean the house myself. Would recommend to anyone!
27 Nov 2013
ixia7 from St Kilda Road Central
Sewa and team do a great job with move in/out cleans and our regular fortnightly clean too. It keeps our real estate agent/landlord happy ... and us too! Thank you very much.
21 Nov 2013
ramans
Hi all I would recommend you guys to others for sure. Carpet looks great and done very professionally. Regards
21 Nov 2013
kaffm from Mont Albert
After having a really bad cleaner for our office in the past we decided to take on GSR as our new cleaner and we couldn't be happier. They got it right on the first time and our office has never been cleaner.
05 Nov 2013
sherryj from Elsternwick
We have used Sewa's housecleaning services weekly for over a year now. His ladies are always friendly and do a meticulous job. His rates are certainly reasonable. The communication is always clear and so we always know exactly what the arrangement is. He encourages feedback to always improve his service. We can recommend them highly.
12 Aug 2013
Anonymous from Brunswick West
Cleaning - business and residential. Courteous, punctual and thorough, highly recommend. Better than many cleaners I have tried in the past.
01 Jul 2013
linhph22 from Avondale Heights
I had requested both move-out and move-in cleaning from GSR cleaning. And they have done fantastic jobs. I'll definitely recommend their services to my family and friends. Thank you so much for all of your hard work.
28 Jun 2013
amandac38 from Essendon
I have our 3-bed unit cleaned weekly. GSR staff are courteous, punctual and very thorough. I get an email confirmation of the booking on the day prior, and it's super easy to pay too - you can even use PayPal! I've used other cleaning services before and they don't compare at all. If you're looking for a cleaner, this is it!
28 Jun 2013
lydiaw2
Thank you - we are very pleased with the cleaning.
14 Jun 2013
nayc
Hi, the Service was Excellent. GSR Staff so friendly and work was Excellent... Sure will use them again..... RATE 10/10
14 Jun 2013
sorayaj
general weekly cleaning, moving out cleaning, cleaning after a number of entertaining events as well. They have always been great and accommodated to changes. I have recommended them to many of my contacts and will continue to do so. I'm not sure of the cost per hour but I know my large house comes to $150 when they clean it top to bottom.
28 May 2013
kevin123 from Point Cook
I have got my Carpet steam cleaning done I am very pleased that I have got the right steam cleaner the one I been looking for very long time, ash was very friendly , he did a such gr8 job. The carpet looks fab now, he put so much attention to details, also did antibacterial. I can feel the freshness at my place I will highly recommended GSR carpet cleaning, you guys kept your promise Thanks again..
24 May 2013
Anonymous from Burwood
Ash is a very hard working,professional and dedicated guy. I will not hesitate in using him for future cleaning purpose or recommending him to my friends and family.
19 May 2013
minikm1 from Donvale
The work i had done was carpet steam cleaning (Pre-treaters, steam cleaning and anti-bacterial deodorising). When you get carpet steam cleaning, all these steps are included in the price as they do it as part of the standard service and there are no suprises with the fees when they come out. (They did give an approximate minimum and maximum for a rough quote after i described them the size of my place and the work required) I found this business on WOMOW, the call centre people were friendly and i was able to get a next day appointment. They explained the process over the phone and answered all my questions, i felt confident in their service before they arrived. The technician, Ash was on time, he was very polite and had a professional attitude. I told him i wanted to freshen up the carpets for my routine inspection coming up and give them a nice deep clean. I believe he performed really well, the carpets do look cleaner. He even moved around furniture and did underneath surfaces too. He was unrushed and paid attention to detail. When i thought he was packing up, he came back to mop up water that was spilt on the tiles (most cleaners leave tiles dirty or wet following a carpet clean). I will definitely hire them again, I am actually very glad i finally found a professional company who do good job at affordable rates. Thank you Ash and GSR Cleaning Services!
30 Apr 2013
antonl
Hi Sewa, Its very Good and I am Very Satisfied with results. Price was more than others, But its value of money Regards Anton
20 Apr 2013
burngirl from Northcote
We've had a cleaner from GSR coming to our house for several months now, on a biweekly schedule, and I'm really pleased with the quality of their service. The cleaner is very thorough and it makes a difference to be with a company that is so trustworthy. Sometimes communication isn't so prompt, in terms of returning messages, but I figure that's a small compromise to make! Two thumbs up.
09 Apr 2013
kellya9
Thank you Sewa I have just paid your invoice and am very pleased with the Spring Clean that you and your team provided. All the best Kelly
01 Mar 2013
helenb30
Hi Sewa, We are very happy with our regular cleaner, and so was our landlord who inspected the property yesterday - she said it was the first inspection she has been happy with since she bought the property. Many thanks, Helen
01 Mar 2013
lucyn5
Fantastic job, juz a little dust left inside the cupboard but overall im very happy with the work, the staffs are very friendly and kind. 4.8/5. Definitely im gonna go with the services again
28 Feb 2013
chen
Hi Sewa, we are very satisfied with the service and would love to continue next fortnight:) Chen Xu !!
28 Feb 2013
amberm6 from East Melbourne
I've used GSR for a major clean (including carpets) when we moved into a property and then for a weekly service after that, so we've seen a few different cleaners. They all do a good job and are pleasant to deal with and I've often left the house while they're working and haven't had any problems. There've been a few communication/language problems, for example one week we asked for the oven to be cleaned and it wasn't, and then the following week they asked about it but we'd done it ourselves by then. If being on time is important/necessary for you I wouldn't go with this company - they are very relaxed about timekeeping, e.g. for the major clean the team was 2 hours late (it was the night the clocks went forward but that doesn't account for the second hour....). The manager is responsive to queries, in fact in my view too keen to discuss everything to bits & has a servile manner that I'm really uncomfortable with. I have stopped using GSR now after a few months as there just seemed to be endless discussion about what what I think are pretty simple requirements - I didn't mind which day but wanted the same person to come at the same time on the same day each week. The final straw for me was when we were informed that the price would be increasing by 26% from the next week & that they had tried really hard to keep it down but it was just not possible. And then when I said we wouldn't be continuing, suddenly it was possible to continue for the old price. I'm just not into being stuffed around like this, I want a professional service - getting a cleaner in is supposed to be about making life easier!!!!
21 Feb 2013
samantha7
Hi Sewa, We were very satisfied with the level of cleaning, and your employee did an excellent job. Thank you again for the high level of service your company provided. Kind regards, Samantha
05 Feb 2013
marisan1
I have transferd the money. The Real Eastate agent ( WHO HAS A REPUTATION FOR BEING VERY PICKY) commented to me that the house was IMMACULATE :- ) Thanks you for all the hard work. I will be sure recommend you. Marisa,
01 Dec 2012
RajS from Mulgrave
We use GSR as pour regular office cleaners. I needed a vacate clean done for my rental and decided to use them based on the good work they do in the office. The work done was great. Very thorough. The windows have never looked so clean. After a long day of moving, I decided to ask if they could also help me clean the house I just moved into. Sewa was helpful and the job they did was good. They took their time and the bathrooms now look great. Highly recommended!
22 Nov 2012
eszterm from North Melbourne
THANK YOU! Your team did a fantastic job cleaning our house - I know it was a big job so I'm very happy with the result! Eszter
14 Nov 2012
vickic6 from West Melbourne
Spring cleaning service of a 2 bedroom apartment. The girls stayed for 5 hours (2 cleaning staff) and did a really thorough job. This is the 7th company I've hired. GSR are a bit more expensive but totally worth the money. Sewa is very professional during the quoting and billing process. I am definitely using his team again.
23 Oct 2012
gurub1
Hi - I was typing this message while I got your message. Excellent work and I was amazed at the quality of work - just great. Thanks a lot and convey my big thanks to those boys. Your service is highly recommended to anyone who wants a quality job. Please send invoice and bank details for payment. Thank you - Guru
13 Oct 2012
george66 from Laverton
Very professional steam cleaned done by GSR. Staff was very friendly. I will highly recommend to everyone Thanks :)
26 Sep 2012
RajS from Mulgrave
After very frustrating experiences with 2 other cleaners for our office, we wondered if we would ever find a reliable cleaner. I searched on WOMO and gave GSR a call. The owner came out the same day and gave us a quote which was on par with the previous cleaners we were using. They have now been cleaning our office for the last 4 weeks and the work is excellent. I walked into the office early this morning to find 2 of the cleaners hard at work. Our office has not been this clean for some time. I would highly recommend them for any office cleaning.
14 Sep 2012
linc2 from Mulgrave
I found GSR Cleaning services on WOMO and have been using them for almost 2 months already. Sewa, the owner/manager has been prompt and courteous in responding to my request and queries. I book a fornightly service and have a very hardworking lady, Genie cleaning my house which takes approx 3 to 4 hours. I pay a fixed rate and the work gets done no matter how long it takes. My husband is a stickler for clean toilets and was especially impressed with the detailed cleaning
22 Aug 2012
feliciag from Clayton
Great service quick response and good team effort Well done, will keep you in mind for my next job.
15 Aug 2012
Anonymous from Elwood
I had carpets, kitchen, windows, blinds, bathroom and furniture cleaned. The work was excellent and the service second to none. Sewa and his team were able to accomodate my request at very short notice; I recommend them to anyone and will use them again. Christian
02 Aug 2012
ursulan
Hi Sewa, I just wanted to let you know that I was really happy with the cleaning of my house last Monday. Can you please let me know when you have someone available for a regular fortnightly 3 hour clean? I look forward to hearing back from you. Kind regards, Ursula
01 Jul 2012
minervag
Thank you all very much for the wonderful job doing vacate cleaning and carpet steam cleaning at my place. I am very satisfied about the professionalism, detail and customer service. More power to you all at GSR!
28 Jun 2012
noraj1 from Springvale South
I own a small building with about 20 rooms that needs weekly maintenance/cleaning. The GSR Cleaning business operator is just wonderful - always shows up on time and doing the cleaning like a real professional. A definite great value.
25 Jun 2012
nadiaz from Rowville
GSR Cleaning were booked to clean our office space in Rowville. I don't think it could have been done better so I would have to say a good word for them to enjoy. Nice, polite people. I'd recommend this company to anyone that needs cleaning done without hassles. Cheers!
21 Jun 2012
shannonb10 from Noble Park
Good stuff - deserve a good review no doubt :) Very friendly and helpful. Anything I needed answer for was answered with a smile. The job was done extremely well and I think this is an outstanding value. Thanks again - I recommend to all. Shannon
02 Jun 2012
nickc15 from Dandenong
GSR Cleaning services are cleaning our office in Dandenong South Vic from last 1 year. We are 100% happy with them. In the past our management changed many other companies. But they are the one who's are constantly Serving best. We wish all the best for GSR's Team. Regards, Nick Cameron
25 May 2012
johnb63 from Point Cook
the best carpet cleaning ever, the carpet become like a brand new, the staff was really professional & friendly. thank you for your great service, highly recommended...
06 May 2012
Anonymous
It has been great experience while getting the work done from GSR. Absolutely fantastic customer care working up to the best possible standards within my budget..I will strongly recommended this company if you really want to hire good cleaning services within your budget and moreover with the peace of mind.
04 May 2012
vivekk
Contacted them for general cleaning around the house , with some gardening work involved . highly professionally oriented people . highly recommended
12 Apr 2012
joyb3 from Mont Albert
I have my whole house cleaned one a fortnight. I have two ladies who spend 2-1/2 hours in my house. They vacuum, clean the kitchen and two bathrooms, dust, mop the floors and sweep both the front and back porch. The are wonderful and the best cleaners I have ever had. I can't recommend them highly enough.
06 Apr 2012
denisef4 from Glen Iris
After finding GSR Cleaning on womow have been using them for several months. Very, very happy with their service. They do a great job at a time that suits our family and we have our regular timeslot so we dont' have to negotiate different times every fortnight. Highly recommend.
22 Mar 2012
Anonymous from Armadale
My experience with them has been horrendous. The first couple of time the job was done very well but when we made them our regulars the service started falling. They wouldn't show up on time… not even the same day without calling them again and again. This has been the worst experience and I would never recommend them to anyone.
08 Nov 2011
poseidon2011 from Melbourne
They clean the offices where i work and have done an excellent job. Would highly recommend them.
25 Oct 2011
Anonymous from Burwood East
Household cleaning fortnightly, very happy with service. Didn't like our first cleaner but we let them know and a replacement was found that does a great job. So what that tells me is that they care about the business reputation and if you're not happy they are keen to understand what they did wrong and remedy the situation.
19 Oct 2011
rodg4 from Mentone
We use GSR cleaning for our general home cleaning, very happy with the price and quality of work and will continue using this service for regular bi-weekly home cleaning.
05 Oct 2011
effiea1 from Bulleen
I have used GSR cleaning services for a month now and have found them to be professional, very thorough, quick and very courteous and polite. They go like 'crazy' in the 3 hours they are in my house and get soooo much done compared to other cleaners who may be cheaper but are much slower. You get what you pay for and I believe GSR cleaners are worth it.
02 Oct 2011
kellies6 from Brighton
I have used other agency's before however non are as good as GSR. Great service, our house is always spotless each week (especially the bathrooms). I'm so happy with their service and would recommend them to anyone.
29 Sep 2011
karamc from Glenroy
very professional and efficient...gud value for money..wud luv to deal with again..cheapest and best amongst many I have dealt with till date..Highly recommended........
28 Sep 2011
manjits from Hawthorn
gardening & retail store cleaning professional & efficient good quality work satisfied with staff would deal again
25 Sep 2011
saurabhk2 from Clayton
awesome work by GSR , will always recommend to people , I am more then 100% satisfied with cleaning and friendly staff
23 Sep 2011
dilpreetj from Rowville
GSR is providing services for indoor and outdoor cleaning weekly. They are doing an excellent job in professional and friendly manner. I have recommended them to some friends for home and garden cleaning. They also take your feedback regularly and very seriously so the standard can be maintained.
22 Sep 2011
dimples1 from Glenroy
i had an amazing experience with GSR people. they cam eto my place on time and did the work so efficiently. I would definitely like to recommend them to my friends. Good luck guys.
05 Sep 2011
dionnes from Glen Iris
Very professional owner and reliable staff. A very good company! Highly recommend for cleaning.
28 Aug 2011
matliz from Glen Waverley
We have our home cleaned every fortnight. GSR cleaning is very well priced, always do a fantastic job, always friendly and professional and are extremely thorough. We Have recommended them to to friends and family for home, office and garden. A++++++
23 Aug 2011
jackj5 from St Albans
Simply great - unexpected results, unbelievable charges and high level of professionalism should be the other name of "GSR cleaning and gardening services" I can just say these worlds after having their services for an old house where we recently moved in. thanks to TEAM GSR..... we highly recommend them to all
15 Aug 2011
nicoles36 from Point Cook
GSR Cleaning Services cleaning my home-office and rest whole home and do always Great job. They have always been timely and prompt, even if they are running late, they always are curtious enough to call to let you know. Which i don't mind at all! Thanks!
05 Aug 2011
gauravb1 from St Albans
hi, they r simply superb hats off for them. they made my garden bed so nice that i could sleep on it...lol... i m glad to choose them for maintaining my garden.guys trust me they r cheap and the best. try them once and i bet u u cant ignore them again thanks gaurav
02 Aug 2011
saraht18 from Point Cook
Hi, We had a very large bushy back yard, GSR Gardner has done great job on weekend. Thanks and Good Luck to GSR Cleaning and Gardening Services. Sewa asked me for my view about their services, So i am putting this on Word to mouth web site So other people can a advantage instead of trying another service provider. people can really take advantage from this website, because people are sharing their view about service providers. its great web site...... So All the best to WOMOW and GSR Cleaning and Gardening Services. Sarah
25 Jul 2011
amys19 from Richmond
GSR Cleaning services serving us from last more then a year now. we never had a problem with them. Girls are know their duties and responsibilities, we never had to worried about it. I did recommend to many mums, whose asked me for that. my family is 100% satisfied with GSR Cleaning & Gardening Services. All the best for them.
24 Jul 2011
jessicas191 from Point Cook
We are impressed with their work and much more with customer service. They did not make for quotation on the time, but after that On job GSR did great work. After service Sewa GSR explained us and apologize for their delay for Quotation. But it was worth to give them a another chance to give us quote. Thanks GSR TEAM. see ya again
22 Jul 2011
danielw6 from Clayton
GSR has done great job at my jungle back yard. now its looks great, can do BBQ on weekend. love their service. god bless!
19 Jul 2011
edwint1
Sewa is on-time and reliable, really nice and reasonable individual. His price is really2 good one of the best out there. really good value
17 Jul 2011
clairew9 from Melbourne
I had vacate cleaning by GSR Cleaning Services. I am really impressed by their hard work and out put. sure i am going to recommend them and will use their services in future if required. Price was little bit extra, but after out put and with there professionalism. Every thing has paid there value. Claire
11 Jul 2011
emliys from Glen Waverley
We have used many cleaners before your company. Me and my husband we are glad to have your cleaning services. the way your team did the job it was 100% great. they been nice and they did respect my home. which did really impressed me. My husband said, we are going to take you gardening services as well soon. Thanks GSR !
07 Jul 2011
raja1
yesterday , GSR cleaning staff cleaned our house and it was very good. we were thinking $25 p/h is very expensive for cleaning job. but we are very happy after your service done. thanks raj
04 Jul 2011
angelines2 from Carlton North
Hi Sewa, Thank you and the GSR team for all their hard work. Our flat looks fantastic and we are very happy with the job. You and your team have made us feel excited about our new life in the flat! Kind Regards
01 Jul 2011
pujk
When we bought the house we live in, the carpet was a vibrant white colour, however over the years, it became dull and lifeless. but thanks to GSR cleaning our carpet looks good as new. its amazing how sewa and his team have managed to make my carpet look so bright and beautiful. it is also amazing soft to walk on. perfect customer service and very very efficient. thank you very much for the amazing carpet cleaning!!!
20 Jun 2011
jane16 from St Kilda East
This cleaning company is amazing and the cleaners are very trustworthy and very polite. Very good cleaning, great price, very reliable. Highly recommended. A+++++++++++++"
Details:
Melbourne, VIC, 3000
Tel: 0395477477
Status:
Verified

ABOUT Word of Mouth

Word of Mouth is Australia's No. 1 business reviews website. It's the best way to find out what businesses are really like before you use them. All reviews are from real customers (we have several ways of checking), giving consumers a clear understanding of the business' track record.

Businesses on the Happy Customers Program actively encourage transparent feedback and you can be sure you're choosing a business that makes customer service a priority.

BUSINESSES

Want a page like this? If your business provides good service, the Happy Customers Program can build trust and increase sales.

Find out more