AWARDED THE Word of Mouth SEAL OF APPROVAL
CUSTOMER SATISFACTION CERTIFICATE

Animato Strings

5/5 RATING BASED ON 104 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Animato Strings

Customer Reviews for:
Animato Strings

08 Jan 2024
shirinl
This shop is absolutely packed with instruments in every size & price range. The service was very friendly. I was able to take my time trying out several instruments.
05 Jan 2024
denisen600
we took an old family instrument to be serviced and received great and honest advise. it was a lesson on the instrument. thanks for the great service.
24 Dec 2023
brandonl466 from Wynnum West
I was respectfully greeted by the friendly staff at Animato Strings, they assisted and supplied me with great knowledge and surprisingly I was not over charged nor sold more items than I needed! I would definitely return for any other of my repairs, purchases or mentorship!
19 Dec 2023
graceh158 from Gin Gin
Everyone is really nice and they all know what there talking about.
16 Dec 2023
udig
The best one stop shop for anything Strings in Brisbane. Very friendly and knowledgeable staff and vast options of instruments and String related items.
19 Nov 2023
bethe448 from Logan Reserve
Hi Dietrich, My girls and myself wanted to say Thank you for their beautiful instruments (cello & violin) that we purchased today. We appreciated your help with Miss A in finding the instruments and providing 2nd-hand cases to fit in our budget. For my girls it is a dream come true to have their own instruments.  Thank you again for today's positive experience.  Beth
12 Jul 2023
susanc578
Don’t go anywhere else, these guys are wonderful! I had a minor issue with the cello spike end and semi hard case which they fixed on the spot!!
15 Dec 2022
eea152f3
This is the best service I have ever received. Dietrich went above and beyond to provide a fantastic experience, providing a beautiful instrument for our daughter and delivered it himself to be sure it would arrive on time. Highly recommend the quality, price and service.
07 Dec 2022
paule27
Super place with amazing people and they provide a quality service.
25 Nov 2022
zoed218
Very knowledgeable and excellent service.
03 Nov 2022
glennb981
Each time we take our daughter in to Animato Strings we are greeted with a friendly smile and the team are brilliant musicians and their advice assists us in making our decisions. We are always made to feel welcome. The customer service is exceptional. Thank you. Glenn from Sunshine Coast
26 Oct 2022
monique-s419
Every time I visit Animato I am always happy I chose to go there! Service and value are always amazing and the quality of their products means you can always something in your price range.
22 Oct 2022
adamf659
The most amazing string store I have ever visited. Amazing range of violins, violas, cellos and double basses, including beautiful vintage instruments. Very friendly and engaging staff and store owner. If you love string instruments, you must visit this store!
30 Sep 2021
ruths733
What an amazing shop. It's like stepping into a different world, looking around at the lovely interior, and filled with instruments. It also seems like stepping into a different world due to the amazing service making one feel welcome and at home. Dietrich and all his staff are knowledgable and advise on such a personal level, taking their time and attention to detail without bias. By far the best music store for string instruments, if not the best store in general in Brisbane. Pricing is more than fair, repairs can be done on the spot, and genuine advice is given freely to help everyone to the best experience with their instrument. Thank you.
29 Sep 2021
crystals275
I have been visiting Animato strings for many years. They explain the condition of the instrument in detail, recommend the right instrument to the customer, and the management of the instrument is excellent. And thank you always to the friendly staff.
08 Sep 2021
nicholas-m968
Animato Strings have always looked after my contra bass. They are very knowledgeable about basses and instrument repairs.
05 Apr 2021
kirstenl711
Dietrich is patient and kind to my students, taking time to listen to needs and help them get just the right instrument, the right chin rest and the right shoulder rest and strings. The personal service here is second to none, and it is always warms my heart to hear of the attention and respect delivered to each student as they grow into that bigger and better sounding instrument. Thank you, Dietrich, for making my job easier.
13 Oct 2020
daniell331
I’ve been coming to Animato for the past 20 years - as a young student, then tertiary student, professional musician and teacher. Dietrich and Jae don’t just run a string shop, they’ve helped nurture and develop the string community in Queensland and nationally by putting people first. I appreciate their authenticity and would happily recommend Animato to anyone looking for instruments or accessories.
10 Oct 2020
erint914
My daughter was very nervous about playing her violin and choosing a new bow in front of other musicians. Dietrich took the time to sit with her and make her feel comfortable so she wasn't nervous anymore. She came out with a beautiful new bow and shoulder rest. We have been several times and are always very happy with their friendly customer service.
09 Oct 2020
brannonc
Animato is without a doubt the best stringed instrument specialty store in Brisbane. They have the biggest range of new and secondhand instruments, sheet music, and accessories that you could possibly need. The staff are knowledgeable and helpful, and you are warmly welcomed by Dietrich and the family when you entire the store (it looks amazing inside by the way). There's a reason why I've been coming here for 22 years since I began learning violin and why I now recommend Animato to all of my students!
02 Oct 2020
andrewb345
Thank you, Dietrich and team, for your generous help when upgrading our violin for our daughter this week. The violin sounds beautiful and we also value that Dietrich has been able to tell us about the history of this violin. I hope to see you all again when the time comes for our younger children to get an instrument of their own.
17 Sep 2020
susanb608
Thank you for the information on the setup of this Gliga 1 violin. It's good to have a chance to tell you how very satisfying the sound of this instrument is! And the bow as well. Your setup had much to do with it, I'm very sure. The shipping was superb, all arrived in good shape and the instrument has continued to unfold its very sweet and balanced sound. This bow has been very enjoyable and stable with a good weight. I'm not an advanced player but the return to the ear is so much improved from my $2100 Chinese Guarneri copy. Thank you SO very much. Your demo online was most helpful in the decision. And thank you for all the post-purchase information. Best wishes always.. Susan USA, PDT
10 Jul 2020
susanh857
As a former professional musician, I am very discriminating about who takes care of my instruments and bows. Dietrich and his skilled team are always totally helpful, reliable and knowledgeable. I can't recommend them more highly. Susan, Southport
19 Sep 2019
angust306
I happily dealt with Animato Strings by phone ,text & email from Sydney! Both Dietrich & Jae were very helpful & prompt in their responses to me, sending me photos of what I was interested in, & offering advice and a fair trade in. They promptly posted my order, & it was exactly as described. This was an excellent customer experience! Thankyou. Angus.
09 Aug 2019
nigelp794
Thank you, Dietrich. You helped us find a lovely new viola bow for our daughter, to go with the beautiful viola you helped us with last year. As usual, service was fantastic and caring. Highly recommended.
09 Aug 2019
christinet254
After finding their comprehensive website, I called explaining what I was looking for. The service and understanding was excellent. A few hours later I had purchased an electric violin and waited patiently for it to arrive on a Greyhound bus. It was packaged with care, came with clear instructions and once tuned was ready to play. I can highly recommend Animato Strings and will be returning for my next violin.
26 Jul 2019
woo-hwah
We bought three violins (1/4, 1/2 and 3/4) for our daughter from them, and the latest one was purchased by online. Because we completely trusted them to choose a great violin for her, we don’t need to visit the shop. She loved the sound of the violin and even the shininess of it too! We can't think of any other place to go for our violin need. Highly recommended!
11 Jul 2019
adeleg118
I travelled from Alice Springs to finally meet the owner and staff who have served my needs as a teacher and performer for several years ... what a treat! I love my new Bam case, plus the staff dropped everything to serve me, including replacing the soundpost on my precious violin (thereby making it FANTASTIC!) and Dietrich even drove me to Mount Gravatt! What service! I thoroughly enjoyed my morning at Animato :)
18 Apr 2019
yvonneh536
My daughter needed to go to a bigger size violin (she had a 3/4 size) and since she's quite petite, we thought that a 7/8 size rather than a full-size one would be suitable. However, 7/8 violins are quite limited. Dietrich was so patient - letting my daughter try several instruments to see which fitted her best. It turns out that not all full-size violins are the same and the one we finally bought was perfect for her. It's not often that you get good old-fashion service nowadays and it makes such a difference to the shopping experience.
06 Oct 2018
em986 from Cleveland
Exceptional service from all staff in all aspects. Large variety of Violas with expert assistance. My child was extremely happy with the whole experience. Certainly return without hesitation.
18 May 2018
laurab431
Wonderful service, have had such a positive experience purchasing instruments (cello, violin), and all related paraphernalia, and repairing my cello after a mishap. Highly knowledgeable, prompt, reliable, and a friendly team. Highly recommended.
08 May 2018
annies68 from Bardon
I had been searching far and wide for a good violin. Animato had such a wide range of fine instruments that it was so easy to compare them and get a sense of the relationship between price and quality. Throughout the process Dietrich was always honest with his opinions about the instruments, and was happy to make adjustments so I could hear them at their full potential. I ended up falling in love with a beautiful 1908 Collin-Mezin violin which I think suits my playing style and personality - at a great price too!
01 May 2018
marciac783
Outstanding service-very prompt and reliable. Excellent range of instruments and accessories. Good selection of music. Always pleasant and will go out of their way to ensure the customer is satisfied.
28 Apr 2018
karinaj
Animato has been most helpful and brilliant with their time and advice in all things strings. I took my son's violin there as the bridge had fallen out and needed to be repositioned. It was attended to promptly, with great personal service. I highly recommend Animato for excellent service and advice. It is always a pleasure to go to Animato.
25 Apr 2018
suzie-t
We recently picked up an old violin hoping it would ok for our daughter to step up to from a 3/4 size. Honestly didnt expect it to turn out the way it did, within the hour we had all the information we needed, repairs done and having it sound amazing all for a very affordable price and excellent service, so pleased we followed advice and went to animato. Will only take our business here from now on. Very highly recommend the store! Thanks for all your help and will be back soon
29 Mar 2018
brucep654 from Leeton
I ordered a German made violin bow over the phone on Tuesday 27th March. I was amazed that it was delivered to me on Thursday 29th March less than 2 days after the order was place. I have already tried the bow out and even as a rank beginner on the violin I am amazed at the difference this bow has made to my playing. things I was having trouble mastering while not perfect still sound so much more pleasing to the ear as my long suffering wife will attest. the person that rang me back after my initial contact. was very helpful and because she also played the violin could understand my frustration with the bow that I was using. So once again ty and I will be sure to be supporting your business well into the future.
03 Jan 2018
levic303
Highly recommended for their personal service and mission to find you the best instrument to suit your budget, with the ability to making some minor adjustments in the workshop. An encouraging and welcoming experience for the whole family!
22 Oct 2017
indi07j from Ferny Hills
I recommend Animato Strings to anyone who is looking for a friendly place to go back to. The service is excellent and speedy, the staff are very friendly, trusting, trustworthy, and help is freely given. When in search of a good string instrument. I definitely recommend Animato.
29 Jun 2017
grahamb845
There is a feeling of being welcomed into the shop as an old family friend. Advice is freely given and Animatos helpful service is immediate. Highly recommended.
22 May 2017
elijahz
I recommend Animato Strings to anyone who values good customer service. They care more about their customers than they do about their profit. It's something you rarely see these days.
05 Apr 2017
debh952
Today, my daughter's violin bridge was repaired with swift, efficient expertise and prices quoted for other repairs to her violin were extremely competitive. Animato Strings have earned a reputation for outstanding customer service - we experienced firsthand this quality of service provided by Dietrich and his team and cannot recommend them highly enough.
26 Mar 2017
sherileew
Wonderful, kind and knowledgable service. Made us feel competent and confident in making a choice we remain happy with. :)
15 Mar 2017
julie-annee
Very helpful and experienced staff. My daughter is a beginner and absolutely loves her first very own violin. Couldn't be happier! Thank you so much.
14 Mar 2017
leonief282 from Coomera
They were very helpful with my 10 year old daughter, when purchasing a violin for her, for school. Good value.
10 Mar 2017
1f5545f8
From ordering to delivery, the experience has been wonderful! My daughter is so impressed with her Animato Violin - the sound is lovely and she's so proud to own it (especially as she bought it with her own saved up pocket money)!
08 Mar 2017
karenk852
What a magical experience in a magical shop to purchase my daughter's first violin! Die provides such a personalised service, helped her to find the right fit and play her very first scale. She left with such excitement - thank you Die. We'll be back again for sure.
08 Mar 2017
dannyc452
Excellent products and service, experts in strings instruments. Outstanding knowledge of vintage violin and top quality of student violin.
08 Mar 2017
suew602
We are from Perth and when we were over in Queensland visiting family for Christmas we visited this lovely shop. We purchased a new violin, bow and case for our 15 year old daughter - she is very happy with her violin (it sounds amazing) and we were happy with the price. Marvelous service and attention to detail.
08 Mar 2017
leam997
Awesome customer service and excellent product quality. My son loves his new violin... I would definitely recommend Animato strings to my friends.
08 Mar 2017
peterd461
Great staff with extensive knowledge of their instruments and requirements for for beginners or more advanced musicians. Pricing is very competitive. Highly recommend.
06 Mar 2017
gweng
Thank you for the repairs to my father's violin c1930. I took it to Wellington NZ for my granddaughter. She was thrilled as it is the correct size for her now. Sadly I am not over there to hear her progress with lessons.
14 Dec 2016
tonye244
From the very user-friendly, well-designed website, to the first phone call discussion and on to the receipt of my beautiful Cantabile violin, Dietrich and the team at Animato Strings excelled in service and support. They restore faith in the phrase 'customer service' by providing just that - exemplary service tailored to your personal needs (and budget) with zest and passion. Thank you.
13 Dec 2016
cliffw830
How welcoming when staff are so helpful, ensuring best value, assisting customers make the perfect choice and the addition at the end of a great discount. Thinking strings, think Animato :)
11 Dec 2016
kathyd700
Professional service, highest quality instruments at an affordable price. Great advice and a lifetime of expert knowledge means we will always frequent Animato Strings for all our instrumental needs. Online service is so quick and easy!
06 Dec 2016
Anonymous
I am very pleased with the Cantabile violin that I bought from Animato Strings. It looks beautiful and has a lovely sound. They were very helpful when I was buying it and spent alot of time making sure I had everything I needed. I was pleased to be able to trade in my old violin too.
06 Dec 2016
andyl477
Extremely helpful for parents who's kid are new to violin :) Great advise and service. Thank you heaps Dietrich :)
05 Dec 2016
rob-aa
The service which I received from Dietrich and the young blonde lady (sorry, I forgot her name) was really exceptional
05 Dec 2016
tracyg599
Very satisfied with my viola and the incredible customer service I received from Animato Strings staff! Very satisfied customer!
02 Dec 2016
juliem300
I bought a violin for my beginner, the staff were great and helped us outfit her with everything she needed. It had an accident recently, I took it in and they repaired it on the spot. They were super helpful!!!
16 Nov 2016
bridgetd940
Service,price, prompt delivery, great communication and wonderful quality instrument! A++++++++ I have already recommended and passed on details.
13 Nov 2016
maggieh313
Excellent online service when I asked for advice, quick delivery to a rural area and package arrived in perfect condition. I loved the packaging that advised that it should be handled like eggs! Fantastic sound even from a beginner!. Our family has been buying violins from Animato for many years and always great service! Thankyou
13 Nov 2016
hannahp310
Excellent online service, very prompt delivery to a rural area and arrived in perfect condition. Lovely instrument with a beautiful sound.
13 Nov 2016
richm478
Animato strings took care of my web order very efficiently. The description of the instrument was spot on and it arrived in great condition. I am very happy with the service and the instrument.
13 Nov 2016
barbara-d
Loved how quick we received it after we ordered the violin. The customer service when we rang was fantastic.
30 Oct 2016
amandab867
I've purchased two violins from Animato Strings. During each visit, Dietrich provided exceptional service, ensuring I purchased the best quality violin for my budget. Highly recommend this business.
24 Oct 2016
2fe60644
Helpful, friendly and knowledgeable service from Dietrich and staff. Will be returning to upsize to the next violin in the near future.
24 Oct 2016
kevin-f664
Thank you Dietrich for for both a wonderful product and fantastic service I purchased the full size Gilga 2 violin .It arrived in perfect condition .It is a beatiful violin In an excellent case . The. tone is high class ad I am greatly enjoying playing it . In summery the product the excellent service and the very attractive price exceeded my high expectations. As I mentioned in our phone conversation each year for one week in January Wagga Wagga hosts THE SUMMER SCHOOL FOR STRINGS which has been held now for many years .String instrument players of all ages and ability come from all over Australia for the school which is conducted by top professional artists .I go to the nightly concerts during the week and will be pleased to promote your instruments and service. The instruments are violins violas cellos double bass and guitar.I shall refer to your excellent website Thank you again for your wonderful servicei Kind regards Kevin Foley 41 Gurwood Street Wagga Wagga. NSW
15 Oct 2016
garryk222
The store has a great ambiance. Staff are helpful. On one occasion they fitted a string fine adjuster on the spot without any fuss and at very low cost. On another occasion a young lady demonstrated for me a wide range of cellos. Her enthusiasm and intimate knowledge of the instruments made it easy for me to make the right choice. I've been going to Animato for some years. They have always been happy to demonstrate instruments, without sales pressure.
10 Oct 2016
lk537
2nd violin purchased from Animato. So helpfull with selection and when teacher requested some adjustment they took care in the onsite workshop for us. My son loves his new violin. Thank you! See you next time.
09 Oct 2016
sharon-e
What an amazing store!!!! Such great prices and such fantastic customer service!!!! My daughter loves her new violin.... so thank you Animato Strings!!!! We will definitely be back!!! :)
09 Oct 2016
michellej177
The shop is beautiful, and Dietrich and other staff are genuine, musical and helpful. The parking and access were easy.
09 Oct 2016
Anonymous
I purchased two second hand violin outfits for my children on 8 Sep. Dietrich gave us a friendly and warm welcome when we walked in. He and his staff spent considerable time and effort finding us suitable instruments and accessories. I have shopped around, and found that Animato's service and prices are by far the best in Brisbane. Definitely worth the drive :)
08 Oct 2016
shayned370
Very helpful and informative staff who were very attentive. They had a great variety of violas which made choosing easier. Thank you
07 Oct 2016
tonyh245
Very good service, Sumati was very helpful in selecting a new case. Price was the lowest found from several suppliers. We had a peg service which was very reasonably priced. If you are in market for anything related to violins, go and see Animato Strings.
30 Sep 2016
roberth831
Gliga vasile violin is great. Special Animato setup gives it a lovely tone. Very friendly and knowledgeable staff.
30 Sep 2016
raylene-p
Thank you for your patience and concern for finding the right violin to suit my daughter. Your no pressure approach and willingness to help was much appreciated.
23 Sep 2016
johnm771
I purchased a Wolf Shoulder rest here many months ago and a number of people tried to fit it for me all to no avail. I spoke to the owner and he said come in, which I did and even though he had another client playing a selection of viola's he made the rest to the correct shape in a couple of minutes. It fits beautifully and now I want to practice. A great shop and fantastic service. Many Thanks, John
21 Sep 2016
dyip
Great service for interstate purchase. Had a 30 minute phone call with Dietrich one day to ask many questions and clear up all of my concerns. Instrument arrived in Melbourne promptly, well packaged, tuned, the bow rosined and I was playing it the minute I unzipped the case! I bought my first viola from here as a kid 16 years ago (in Brisbane) and after my recent instrument purchase I have reaffirmed a high confidence in Animato Strings. Thank you very much!
04 Sep 2016
zacl456
I cannot recommend this as a good business. The reason I can't recommend it as a good business is because I feel the owner doesn't run it like a business. Instead, he runs it like someone who is your best friend helping you with something. Furthermore, this business is run with passion and the care of someone who does it because they love it. The minute I walked in, I was greeted by a dog, and smile from D (Dietrich). I was allowed to try any instrument that I wanted, I could ask as many questions, and everything was very, I suppose, real. The best way to describe it was like walking into Master Gepetto's shop. There's not really much I can say more, but that it's a really great shop. It's the kinda shop you would hear in a fairytale or something. I have to admit, when I left after buying a cello, D was trying to keep helping me and giving me stuff to be a better cello player. All this was happening even until I left the shop. I was a bit embarrassed at his generosity and kindness. In general, I would just like to say that, even though the service is priceless, the prices are very reasonable, and if you want a good bargain, Animato will definitely take care of you. If I ever got famous I would definitely recommend Animato, but since I'm not, I can only say that Animato is the best place to go.
02 Sep 2016
angelaa419
Excellent service and great quality instruments. Our daughter absolutely loves her beautiful violin and plays it constantly and is doing really well. Thank you. Her teacher loves the new violin.
01 Sep 2016
kerryr953
Animato Strings not only assisted us with purchasing a quality beginner instrument with a lovely sound, but provided a friendly understanding service. We will certainly shop there again!
28 Aug 2016
louisec331
My daughter plays double bass and we have shopped here for 2 years now. Our purchases include a double bass and accessories as required from time to time. Every time we need something they have it in stock at a good price. All staff are incredibly helpful, kind and efficient. Nothing is too much trouble. I highly recommend Animato Strings and I would not shop anywhere else! Thank you so much Dietrich, Jai and staff.
25 Aug 2016
lynnyc
Exceptional service, quality and professionalism. We traded my daughters old violin for a new larger one that she absolutely loves!
23 Aug 2016
charlesr625
We had an excellent time choosing our cello. Friendly and knowledgeable staff helped us throughout, being patient and let us try several instruments to ensure we chose the one that's right for us. Thank you!
23 Aug 2016
sharynv
My daughter's cello (on loan from her school) needed some emergency repair work on Sunday afternoon, in time for her school orchestra rehearsal the next morning. All the strings shops that I contacted were closed (understandably), however Deitrich agreed to meet me at a specified time to help me out. Not only was he extremely friendly and accommodating, but he even performed the repair free of charge. Amazing !!! I will certainly be returning at the end of the year when I need to purchase a cello for her !!
11 Aug 2015
b3e87a40 from Nundah
I am a professional violinist, and I have been going to Animato for my violin needs for nearly 10 years. Dietrich and the team have always been great. Friendly helpful folk, with expert advice, sales and repairs. They have everything you'll need for violin (and viola, cello and bass). Very good prices, probably the cheapest in Brisbane. I always look forward to visiting Animato!!
04 Aug 2015
juliec996 from Maddington
My violin teacher advised that the violin I bought from Animato for my daughter was too big and that the bow was bent. I sent back the bow and the replacement was just as crooked. The bow then snapped having only been used 4 times. The second replacement bow is straight and has been fine. On the positive side, Animato replaced the bow twice without hesitation even though I hadn't yet posted the original one back. Price was similar to other stores.
17 May 2015
cathym137
I just wanted to tell you how happy I am with my beautiful new cello. I love it. I really like the sound of it and it looks beautiful as well. Thank you so much for packing it with such care and for delivering it to my nephew. It arrived in excellent condition. If I come to Brisbane I will come and visit Animato. Thank you again.
19 Mar 2015
michaelj39 from New Farm
I just had my double bass repaired, fantastic service, awesome, friendly service, and I am very impressed with the repair. The price was exceptionally good value as well, and to top it of Dietrich even gave me a lift to the bus stop to avoid risking damaging my bass again. All in all I doubt the service quality could be matched better by anyone. I intend to keep going there.
18 Feb 2015
paulc72
Animato strings is an emporium of everything for the orchestral string play, and a bit more besides. Dietrich is a wonderful character with incredible passion for his products, a tour of his workshops was all part of the service. I bought a double bass for my son who is starting out, and was surprised that there was an appropriate instrument in stock and was prepped ready for collection (or indeed delivery) in two days – I was expecting 2-3 weeks at best. Prices were extremely competitive and for a beginners instrument the sound is rich and full. Highly recommended!
14 Feb 2015
jodiem33 from Upper Mount Gravatt
Buying my daughters violin was an absolutely pleasure, not the chore I thought it was going to be. The staff at Animato are knowledgable and attententive, taking the time to ensure that the violin we purchased was the right fit for my daughter and the right price for me. Thank you to all the staff at Animato.
03 Oct 2014
Anonymous from Albany Creek
Great service, friendly, attentive, prompt service and a wealth of knowledge. They let us play the instruments and were very knowledgeable on all they have in their shop. They even let us watch the repairs to our violin. Awesome.
02 Oct 2014
annec24 from Everton Park
My daughter and I went in search of the perfect violin and Deitrich and his employees went out of their way to make that happen. Deitrich had a huge personality and played impromptu pieces on different violins so we could hear the differences in sound (which is more important than the look of the violin). He also threw in a free chin rest and upgraded the bow to a carbon one that came with the violin as it was better quality and easier to work with. He made the whole experience so exciting while being very particular about finding the perfect violin and took his time to make sure it was the right one. He even walked us out to the car park and waved and smiled as we drove off. An unbelievably memorable experience. Thanks so much Deitrich!
18 Aug 2014
amberleyb from Herston
Outstanding customer service to back up an exquisite range and workshop. As a professional musician I whole-heartedly recommend visiting this beautiful shop - it is an experience! I had no intention to buy but left inspired, motivated and excited....with a few new additions and goals for future purchase! I recommended to colleagues in Melbourne - who booked a flight just to experience Animato Strings!
21 Jun 2014
alanm17 from West Hoxton
Flawless. I live in Sydney, bought from overseas through Animato. They provided a top quality loan instrument at no extra cost until the new instrument was made and shipped, enabling me to continue to practice for the 20 weeks they said it would take to make and ship, and then return the loan instrument once I received my new instrument. They were very helpful and meticulous in ensuring that the product I ordered (a custom 7-string Viper) was exactly what I asked for. They even did a YouTube clip for me when it finally arrived in the shop so that I could preview it while I waited for it to arrive in Sydney. I won't shop anywhere else now. These people are seriously good.
19 Jun 2014
hilaryb2 from Ormiston
This shop is just soaked in atmosphere. Go there just to sit amongst the beautiful instruments. They will let you go into the workshop out the back to see the repairs being done. Real craftsmen. Lovely service.
17 May 2014
belindaw16 from Loganlea
Absolutely superlative service. Dietrich listened intently and patiently worked with his expertise and products until the problem I'd had for years was completely solved. I walked out with much more satisfaction than I had expected; a better sounding instrument and (finally) a comfortable set-up. Brilliant!
06 May 2014
ericf1 from Mount Gravatt
Dietrich is very professional and passionate about his work. We are happy to get a new violin for our 6 years old from Animato.
05 May 2014
Anonymous from Sandgate
the staff were very friendly and their knowledge of the products was excellent.
29 Apr 2014
catherinew14
I saw from your YouTube videos that you were knowledgeable, helpful and friendly. My problem with finding shoulder and chin rest for WipLstix (my travel violin) was solved with the same skills. Thankyou.
25 Apr 2014
nancyl2 from Windsor
At Animato strings they have helpful and kind staff as well as a wide range of quality string instruments. We bought a new 3/4 violin outfit. Now whenever I play I sound so much better!
21 Apr 2014
randalm
We visited you last week to purchase a violin chin rest and shoulder rest which you customised to fit our son. What a difference! He now has to stand properly and adapt to a correctly positioned instrument. I can now stop nagging him and just admire his elegant posture. We also bought a bow guide from you and the result is a much improved technique.
20 Apr 2014
nicoleo9
The staff were extremely helpful and provided fantastic service. I would definitely recommend them to any one in need of strings products.
06 Jun 2011
thomasm5 from Holt
Great Place to get anything for you violin etc and their online prices are sometimes even better when you call them and postage is either very cheap or free and very fast highly recommended.
Details:
Eagle Farm, QLD, 4009
Tel: 0738763877
Status:
Verified

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