Gosford Furniture Removals & Storage

4.8
based on 190 reviews

Customer Approved
“We make customer
service a priority”

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190 reviews about Gosford Furniture Removals & Storage

verified email - 05 Jan 2024

Great dha move

Was allocated this company for DHA removal. Excellent communication and quick response to query. Uplift and down lift very quick with a knowledgeable removalist managing the team in each location. Picked up empty boxes on same day as requested. Can not fault service.

11 Oct 2023

We recently moved from Terrigal to Sydney ,From start to finish the whole team at Gosford Furniture removals & storage where fantastic.All the guys where professional ,friendly and had a fabulous attitude .Nothing was a problem for them They certainly made our move very stress free Would highly recommend them to anyone looking for a great removalist team .

25 Sep 2023

Excellent service. The guys were proffesionals, efficient and most important they have a great attitude.

31 Aug 2023

I have used Gosford Removals twice and would highly recommend them. They moved my 85yr old mother and even removed old furniture from the house and put it out for council collection, we were very grateful for that. in both moves nothing was broken or damaged.

15 May 2023

We recently moved from the Central Coast to the Tweed Shire (8 hrs away) and used both the packing and moving services. The team were fantastic in getting our house packed up quickly, it was a dream not having to pack up our house and we were basically able to live in it like usual right up until the day before we moved! They then held onto our furniture until we needed it a few days later. They took great care loading & unloading everything for us! Overall a fantastic service and we would highly recommend them!

karenc815 09 Jun 2023

Thank you so much for your review of our services. We find it makes life a lot simpler when we are able to load, store and the re-deliver to your new home when there is an interval between moving out and moving in - a much more seamless process when goods are held by us rather than having to unload into store and then reload - especially for the sake of a few days. Really appreciate your feedback. Enjoy the Tweed area - it's a great place to live :)

14 Oct 2022

We’ve just completed our second move with Gosford Removals and Storage. The entire process went perfectly from the initial quote through to pickup and delivery at our new home. Having had a couple of bad experiences in the past with other move companies, I always feel uncomfortable booking a removalist and hope it will be a smooth process without hiccups. Both moves with these guys have been 100% stress free. Gary also went above and beyond and helped move some heavy items which were unrelated to the move. 5/5 stars for service, professionalism, organization and care for our furniture etc. Thanks guys, see you for our next move.

karenc815 25 Oct 2022

Really appreciate your comments Jeff - Great to hear both moves were stress free for you. And yes, Gary is a top removalist and always willing to go the extra mile (or 2). Wonderful to hear you were happy on all levels and everything went well. Enjoy your new home relaxing up north :) best regards Wayne, Chris and the crew

verified email - 17 Jul 2022

A disappointing interaction. Most of my furniture was to go into storage and the rest to my new home. Even though everything was labelled a number of boxes ended up on the wrong truck. Including the eskies with all my food. That ended up going into storage. I didn’t get them back till the next afternoon and I had to throw half the food out. Then they wanted to charge me an additional $650.00 to bring my furniture to Lake Macquarie. I had already paid for this in the original quote. When I said I wasn’t interested in paying this the deal went sour. The excuses started coming out.
The driveway was too steep. We can’t get the truck down there which was rubbish. I’d had much larger trucks down my driveway.
I won’t be doing business with them again.

karenc815 13 Oct 2022

We were really sorry to read of your perception of how the removal went. The original quote was for a small load to go directly to your home (with a challenging access) and then the remainder to go into a level self storage facility with good access. That was what we we quoted on. The additional cost was because our driver had a discussion with your and suggested the goods which were going into a self storage facility would be better off coming back to our depot and being stored in a container to save the unload and reload cost into a storage facility. They would remain on the container and you would only be paying for the storage rather than an unload and a reload cost which is the case when people go into self storage. We were going to store the goods at our depot in the container they were originally loaded in and just charge for the delivery of the container to your new home. Taking into account the steep access we felt $650 was a reasonable amount to do the delivery. When you were not happy with the additional cost due to the access, we delivered the goods to the original self storage to which they were to go. We hope all went well with the re-delivery of your goods and you saved money on that part of the move. We always have the best of intentions for our client and are sorry your understanding was different to what we believed we conveyed. Best regards Darren

05 Jul 2022

I was very impressed with Gary and Simon who transported my belonging to Sydney at the end of June. They were friendly, co-operative and very professional during the pack up and removal.

11 Jun 2022

I would highly recommend if you need to move to use these guys. From the quote till the last item is unloaded. So professional and get the job done right at a very reasonable cost. The team were absolutely fantastic, nothing was a bother (even when I changed my mind about where something should go more than once) they don’t muck around and get the job done and are highly respectful of your property and belongings. Well done team

karenc815 15 Jun 2022

Thank you for the glowing report Tracey. I'll pass your comments onto the guys. Hope you enjoy your new home in Wamberal :) Regards Chris, Wayne and the team at Gosford and Karis Removals

09 Jan 2022

A great team from start to finish. From the moment Darren came to do the quote the service was excellent and inspired confidence. On time for the quote, on time for the move day and great support from the office. Big shout out to Wes, Simon and Ollie who completed the move for us - they worked as a team, communicated with us throughout and were a pleasure to be around. Good job!

karenc815 10 Jan 2022

Thank you Bruce and Shani - fantastic to hear how happy you were with the entire service - especially the move. The guys are true professionals in every way and glad you got to experience that and let us know. Really appreciate the feedback. Hope you are enjoying Terrigal :)

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