100% of customers recommend Kestrel

Customer Reviews for:

16 Mar 2022
Prompt service very professional teamIm absolutely delighted with my new security door
23 Jan 2022
Very happy with the whole process, easy to deal with. John was great who measured and installed. The doors look great and enable breezes which is great on summer nights
12 Jan 2022
Seamless process from the online quote, to measuring and installation. Very happy and my front security door looks amazing. Polite and professional staff too.
08 Dec 2021
We had a privacy screen with dog door installed. Very happy with both the product and service provided by this company. Every person I dealt with, from administration, to the measure & quote, to installation, was efficient and easy to work with. Completely satisfied with the experience.
03 Dec 2021
We had 2 security doors installed from kestrel and couldn’t be happier with them. They look absolutely fabulous and would definitely recommend them to anyone. The service from the start to finish was also wonderful. Wendy
01 Dec 2021
Efficient. Quality security door. Punctual in measuring and fitting.
30 Nov 2021
Excellent communication Very polite and professional installation employee
26 Nov 2021
This is the third property I have used Kestrel for. Well priced and the team is very friendly. Ask for Ruz.
23 Nov 2021
Couldn’t have had a better experience with Kestrel Doors. They were a pleasure to deal with from placing the booking, to the free measure and quote and then the installation. We have had two doors with Kestrel now and wouldn’t hesitate to recommend them. Thanks to Ruz and Melissa in particular!
22 Nov 2021
Great customer service for the first enquiry to the install Couldn’t be more happy Highly recommend
19 Nov 2021
Fantastic service from start to finish. Our security door was exactly what we had seen on the website and was supplied and installed in the time frame promised. Highly recommend Kestrel.
08 Nov 2021
helenc26 from Langwarrin
We love the door, thanks so much for your patience and understanding to get it just right. Many compliments already received from others, no doubt there will be many more in months to come. Thanks again, take care, Helen and Robert.
08 Nov 2021
Very pleased with the quality of the finished product, and really appreciated the knowledge and professionalism of the staff. Great follow up, great communication and great service.
21 Oct 2021
We were very pleased with the look and quality of our screen door. The staff at Kestrel were very efficient and professional at all times. I would definitely recommend this company.
18 Oct 2021
Great product and service. I have recommended you several times already.
01 Oct 2021
Got my retractable screen installed today and it looks amazing! From start to finish Kestrel have been professional and helpful. I cannot recommend them enough.
09 Sep 2021
Excellent workmanship and installation. Great workers and proud of their work. Improved the look of my house, would recommend to all.
01 Sep 2021
Excellent customer service and we are very happy with our new flyscreen door.
06 Aug 2021
My security door was installed this week and I could not be more impressed, it looks amazing! It is exactly what I pictured it to look like, with excellent quality, quick service. I could not recommend Kestral more!
05 Aug 2021
chrisr68 from Pakenham
Prompt service All staff that we interacted with were extremely pleasant and helpful Very happy with work done
29 Jul 2021
Process was simple, the tradies turned up on time to complete their quote and the finished product matched exactly what was documented and the quality is excellent. The turnaround time from order to installation was great too - I'd happily use Kestrel in future.
26 Jul 2021
Great service,price and quality of door
16 Jul 2021
I recently had two stainless steel security doors installed at my property by Kestrel. I'm extremely happy with the quality of the product and the service I've received from numerous people. I was especially impressed by the installation staff taking their shoes off when entering my property. I thought that was very respectful. The office staff were always very prompt and helpful too! Not to mention the prices - lower than what other places quoted me for the same door. Thank you, Kestrel Team!
15 Jul 2021
The entire team were great to deal with and I have been extremely happy with our security door and screens. The security door required some tricky bespoke work done which they handled expertly and went that extra mile to get the best result. The technicians were on time and great to deal with and fitted / measured everything expertly.
12 Jul 2021
Kathy was lovely when I first called for a quote. Price was given up front on phone. The technician Ruz was an absolute pleasure to deal with and did an amazing job measuring and installing our beautiful doors. Would highly recommend Kestral to anyone I know looking for a top quality security door.
04 Jul 2021
Very helpful; Excellent service; Knew exactly what i needed. My installation took a few weeks, because i had two screen doors to work on. Once doors were ready, service was prompt. John, who installed the doors did a wonderful job. Amazing how much better the house looks. My dog loved her new ' doggy door.'
28 Jun 2021
Great service, quick reply to on site quotation and even quicker installation. The installer was brilliant. Arrived on time cleaned up after himself, and was very polite and friendly. Great product and service.
01 Jun 2021
Kestrel responded quickly to our inquiry, someone came out promptly and was quick and professional in providing a quote. The quote was very competitive and the work was booked and completed quickly. A great company to deal with!
28 May 2021
Second time using Kestrel, first we used them for our custom shower screen. We had some leak due to the silicone but Team was very quick to rectify it. They were polite & professional. 2 years now of having our shower screen & quality is still excellent. Our recent interaction with Kestrel is with our Security Screen door, yet again another excellent product & service. From dealing with Melissa in the office to Ruz installing our screen door; everything is just seamless and at its highest standard. I look forward to using Kestrel again in the near future. Thanks Team!
27 May 2021
Great company to work with and an Excellent product.
25 May 2021
I was amazed at the prompt friendly service and love the new screen door. Both for measure up and installation Ruzz arrived at exactly the given time, explained all he was doing and the result is terrific. I thoroughly recommend Kestrel for their service and product.
06 May 2021
Legoman1 from Abbotsford
Very happy with service and quality!
03 May 2021
Great product delivered by good people.
13 Apr 2021
We had 4 doors and 1 window screen installed all security rated. John came to do the installation he was very professional he explained what he was doing also answered any questions we had, the doors and window look great and we are very happy with the end result.
11 Apr 2021
Very happy with the customer service , measure and quote and installation of our security door. Would highly recommend.
27 Mar 2021
Very pleased with the level of customer service from quote to installation for security doors and mirror wardrobe doors. All look fantastic.
26 Mar 2021
I was so impressed, from beginning to end. The Security Screen doors I had installed look absolutely amazing and so is the quality of the doors. The customer service was outstanding. I would, and have highly recommended Kestrel to all my new neighbors in my New Apartment complex.
23 Mar 2021
Excellent service, from measure and quote to install and the team in the office getting everything organised to. We have our front security door done and rear flyscreen sliding door. Could recommend Kestrel Australia enough. Thankyou again
21 Mar 2021
Very happy with the customer service, installation and quality of the doors. I would highly recommend them to all my friends and family.
18 Mar 2021
I went with kestrel to have a security door and pet mesh back door, there was a slight issue with the security door which was fixed quickly, I was so happy with the service that I went with them to have my wardrobe doors redone and I am obsessed with them. The service from the admin team and John who looked after the installation was above and beyond. Cannot thank them enough.
17 Mar 2021
Good communication, friendly and professional installation. Very happy. Would totally recommend.
15 Mar 2021
Very happy with the installation and final product. Highly recommend John and the team. Thank you, we love all 9 of our screens.
11 Mar 2021
Excellent service and installation Kestrel were great to deal with and we are very happy with our new wire door
26 Feb 2021
This was my 2nd security door fitted to our house great product and service our 1st is still like new after 5 years.
09 Feb 2021
More than happy with the service and the guys who replaced my shower screen.
24 Dec 2020
The team at Kestrel provide amazing customer service from Melissa in the office to John who does the installation. This is the second time I have purchased security doors from Kestrel which I love, and I cannot fault their product which is of fantastic quality, I would highly recommend Kestrel to any perspective customers, thank you to both Melissa and John for making my dealings with Kestrel such a great experience.
23 Dec 2020
What more can I say everything was done to perfection, great product, great customer service worth 10 stars
22 Dec 2020
Such friendly and reliable service.Excellent product,we LOVE our new door.
17 Dec 2020
Melissa was lovely to deal with and the installation process was timely and easy! Thank you again!
15 Dec 2020
Kestrel a great company to order doors and screens. Excellent service before during and after the exercise of quotes and then supply. Constant feedback and happy people to work with. Couldn't be happier with our installation.
09 Dec 2020
They were on time and expedited the security door we needed so that we had it made prior to our holiday.
09 Dec 2020
Very pleased with every interaction I had, from initial enquiry, through to the measure + quote, install, and courtesy follow up call. The door itself is excellent, and the team at Kestrel were so easy to deal with. Every last detail was taken care of properly. Highly recommended.
25 Nov 2020
Kestrel provided such a smooth process from start to finish. We are SO happy with our security door. The price was very competitive and both the measure and quote and then the installation were a breeze. Thank you so much, would highly recommend.
07 Nov 2020
Best experience I’ve had. Fantastic company, superior customer service and excellent product. I highly recommend. Thank you so much!
31 Oct 2020
Prompt service, very helpful when discussing the different options for our security door, and good quality product.
29 Oct 2020
Excellent customer service, good quality, very professional. I’m a returning customer
26 Oct 2020
Following a mini accident in the showe, we had our shower screen replaced during Covid-19. The service has been excellent, from the initial measure-up through the supply period and installation. During the installation of the shower the contractor kept us informed of the details of the design aspects of the shower, and we were involved as he completed and tested the finished products. Very client focused, excellent quality and value for money.
21 Oct 2020
The one-way see-through security door is exactly what I have been looking for. Excellent quality and service. No hidden cost! I will be back if I need any products from Kestrel in the future. I would like to recommend Kestrel to my friends as well.
11 Aug 2020
Timely ,responsive, price competitive ,but especially because they were prepared to build our doors to match others , despite they weren’t “catalogue “... would highly recommend
22 Jul 2020
Outstanding job done we love our security door Great service highly recommend
15 Jul 2020
For the 3 above !!! All perfect I am very pleased with the result
07 Jul 2020
Nice professional staff. Quoted quickly . Phone call follow up. Fantastic service from start to finish.
03 Jul 2020
Happy with their service and the prices as well
30 Jun 2020
Absolute first class service with an A Grade product. Melissa, Nim and John were a pleasure to deal with. Couldn't recommend more highly.
26 Jun 2020
Was thoroughly pleased with my experience. Customer service was excellent. The quoting and installation was prompt and the quality of my new security door is better than imagined. I Highly recommend Kestrel in Pakenham. They are a professional competent business .
25 Jun 2020
Prompt and precise work. Friendly stuff. Thanks!
07 May 2020
For their excellent &friendly service
28 Apr 2020
I am so impressed with the service I have received. They are Incredibly professional, friendly and just lovely to deal with, from Melissa who I spoke with on the phone, to Ruz who installed the door. The door is of exceptional quality, in my opinion value for money , and is exactly what I wanted. At no time did I feel pressured to make a decision or upgrade to another door etc that can often happen with many companies. I highly recommend this company.
21 Apr 2020
Efficient, pleasant and easy to deal with.
16 Apr 2020
Great service from Office Staff and Measurer/Installer. Various shower screens on display in Pakenham showroom. The shower screen looks great and is well priced against competitors
08 Apr 2020
Having shopped around for a sturdy steel heritage style door, I found Kestrel very good value for money, with a quick turn around, and the finished product and installation is amazing. Very happy and would highly recommend.
19 Mar 2020
Very professional & friendly service. Think “good old fashioned service”! Thank you.
19 Dec 2019
I would highly recommend Kestrel Screens to anyone . Not only great products, very friendly and professional staff . Everyone is so helpful and courteous . I was over the moon with how both my Security door looked once installed and my retractable fly screen just looks like it was always meant to be there, and slides easily and looks great. Nim and all the team are such great guys . One of my most pleasant experiences of recent times.
18 Dec 2019
Dealing with Kestrel has been incredibly rewarding in all ways. Their product was outstanding and exactly what we wanted. In addition, our job wasn't just a standard screen but involved further inclusions that were accurately fulfilled without question. They were totally professional and completed everything as stated. Kathy
18 Dec 2019
Professional courteous respectful and bent over backwards to accommodate our timing and colour. Very pleased
22 Nov 2019
I was impressed with the manner they handled an error in measurement on their behalf. With a complete apology and the professional way they went about rectifying it.
06 Nov 2019
Kestrel were easy to deal with from quotation through to installation. Ruz their quotation & install man turned up on time, was lovely to deal with and did a fantastic job fitting our screen door. We are thrilled with our new security door thank you!
22 Oct 2019
These guys are awesome! 3 companies previously said they couldn't install the door which these guys had no issues doing. Did a great job. Reliable and very happu. Highly recommend
05 Oct 2019
great service, Ruz was excellent, great communication, would recommend..
12 Sep 2019
Very happy with the service, quality and outcome I received from Kestrel. Melissa was extremely efficient, listened to what was required and organised everything without a hitch.
11 Sep 2019
The service of Kestrel Flyscreens has been excellent. I had a few issues with my windows and they returned several times to fix the problem. All employees are friendly and turn up on time. Many thanks to the owner of the company who was friendly and competent. I highly recommend this company
22 Aug 2019
Excellent service and communication from both the sales and the install teams. Keep up the good work.
31 Jul 2019
After shopping around Kestrel were the best price and we are really happy with the quality and install of our door.
20 Jun 2019
Excellent choice of security door colours; bonus of 3 point locking; opportunity to opt for white door furniture; external snip locking. Prompt quote; door delivered and fitted with no fuss. Great company to deal with!
26 May 2019
I am very happy to recommend Kestrel Flydoors and flyscreens. The Quality is fabulous, the service friendly and extremely professional and the price competitive. Absolutely delighted with the result.
08 May 2019
Already recommended to neighbours! I had other quotes done who wanted to charge me for monument color and 3 lock option, these were both free at kestrel. We can tell our security door is solid and exceptional quality AND it looks GREAT! Thanks so much to the team!
01 May 2019
I would highly recommend Kestrel Doors not only because of their superb quality products, but their genuine friendly and professional conduct throughout the process. They listened to my wishes and provided the adequate advice. Thank you so much.
10 Apr 2019
I am a fussy Architect and am relieved that I chose Kestrel to supply and install flyscreens for my own home. Their custom made flyscreens were meticulously installed and of a configuration that one else would even tackle!
28 Mar 2019
From quoting through to installation the process was very efficient and friendly. Would highly recommend this company and will definitely use their services for future renovations.
21 Mar 2019
The service has been excellent, from the initial measure-up through the supply period and now the installation. During the installation of the doors the contractor kept us informed of the details of the design aspects of the doors, and we were involved as he completed and tested the finished products. Very client focused, excellent quality doors and value for money.
14 Feb 2019
The doors are amazing! Excellent quality and look so good. They were able to make me a door that so many other companies told me couldn’t be done.. Staff are really pleasant and friendly and easy to deal with. Highly recommend
13 Feb 2019
Prompt service, good quality product and they were careful to fit the flyscreens to my wonky window frames.
23 Jan 2019
We had a security door recently installed by Kestrel, they were excellent to deal with, gave good advice as to the colour of the door and it was installed quickly. It looks fantastic and is of excellent quality. Thank you
18 Dec 2018
Very happy with my security doors. Excellent quality and service.
05 Dec 2018
Friendly service, good product, good price. Door frame was not square but the screen fitted is very good. The chap who measured up also did the fitting. A very professional guy.
28 Nov 2018
I had a security door recently installed by Kestrel. This was delivered within the promised timeframes and looks exceptionally good. It’s a real positive to my home providing added security and air flow. Overall I am very happy with the door and the service was fantastic.
15 Nov 2018
Excellent product and service from all staff. Ruz the installer was a true professional and did a fantastic job with the install after some initial problems. Very happy and would highly recommend Kestrel.
20 Sep 2018
After bub was born we knew we had to get a security door that kept us safe whilst at home. We contacted kestrel And Ruz came out to measure and quote the door. He was beyond fantastic, friendly, honest and provided us with multiple options to suit us! Mel in the office kept us up to date about the progress of the door and was so lovely. I cannot be more happier with how the security door turned out! It’s my favourite part of the house.
23 Aug 2018
Very happy with the service and our security door. From the quote to the installation we received professional, friendly and efficient service. The installer was super friendly and helpful and we would highly recommend Kestrel
14 Aug 2018
From the first contact Kestrel's team were great. Love my new door and the installer was fantastic. Job well done.
07 Aug 2018
I would highly recommend Kestrel and their services. Kylie Wilkinson whom at first contact was such a pleasure to work with. The process was made easy and the even with a few unforeseen moments (Kestral highlighted a previous issue that would impact my end result) the team were fantastic. The transparency and communication was appreciated and the end result is fantastic. Russ was lovely and professional installing the door. I am extremely happy with the overall experience. Thank-you
06 Aug 2018
Was very happy with the service, the measure and quote . The finished product looks great and service was very good . Thanks
23 Jul 2018
Highly recommended. Great, friendly trouble free service from measure and quote to installation. The Security door is looking great and we are very satisfied. Kestrel have a good logical website which I used to essentially cost the product myself. The final purchase cost was not much different.
20 Jul 2018
Russ and the team were an absolute pleasurero deal with. Great service and good quality security doors. Thanks!
20 Jun 2018
I highly recommend these guys. Fantastic and efficient at responding to quotes and even completing the job. The installation day was fantastic. They were prompt with arriving on time and completing the job. The doors are great and id use them again.
12 Jun 2018
Everyone at Kestrel has been great to deal with from the time we came into the office to the measure and quote and final installation. The website is also very informative. Thanks Kestrel.
07 Jun 2018
Even though we were reluctant to have a security door we are so pleased with the end result. Such a professional company. Thank you
04 Jun 2018
Outstanding. Punctual, professional and knew the options well. Measurements absolutely accurate. Great job delivered and exceeded expectations. Highly recommended. Support a well-run family business and great back of office staff who were so helpful. I don't give a positive review lightly. Thank you Kestrel.
01 Jun 2018
Excellent service. Installer was punctual and friendly, made perfect colour choices for us, and did a fantastic job. Office staff were very friendly and helpful also. Doors were ready early and the whole process was completely painless. I can't recommend Kestrel enough! Love our new doors and the extra layer of security on our home. Thank you so much!
18 May 2018
Workmanship is excellent, installation was expertly done and of high quality, the installer arrived "early" and was very efficient. The door looks every bit the heritage style that we wanted and adds to the appearance of our home.
10 May 2018
Local family bussiness Easy to deal with No problems at all from start to finsh the installers were just lovely smile on there faces at all times Just happy people
03 Apr 2018
Advantages and disadvantages of options clearly explained. Purchased a black stainless steel mesh security door. Door is high quality and very secure with 3 locking points. Kestrel delivered on time and did a quality installation.
28 Mar 2018
All the staff were very friendly and accommodating to my time availability. The installer was very friendly and was able to rectify a possible issue with the sliding screen door closure. Invoicing /payment was efficient. All in all an effortless and timely experience. Would thoroughly recommend Kestral.
16 Mar 2018
The young man who measured and installed my door and grille was very friendly and polite he advised me which door would look best he was dead right it looks beautiful .He cleaned up after he finished very pleased with all staff.
09 Mar 2018
Range available for my application was clearly explained. Measurement and quote appointment was timely. Installer was friendly, very tidy and worked fast to complete job. From start to end invoice/payment and every staff I'd interacted with with helpful and friendly. Very satisfied customer and will readily recommend Kestrel.
26 Feb 2018
The sales staff were very friendly and flexible with booking in fitting times The man that measured the door was on time and courteous and he young man that fitted the door was also prompt did a good job and cleaned up afterwards In all a great experience
19 Feb 2018
The staff were friendly and helpful; they were on time for their appointments, and the installer was careful and cleaned up after himself. Can't ask for much more . Oh, and the doors are well made too.
14 Feb 2018
Good service - prompt responses, quality products. Used them for the front door and was so impressed I got them back to do the backdoor as well! Would use again :)
13 Feb 2018
Great quality product friendly and professional staff take pride in their work and I would highly recommend
13 Feb 2018
High quality door, I was happy with the install and overall finish. The triple lock mechanism is a useful feature as well. Overall company were good to deal with and the installer professional.
23 Jan 2018
Quality of my sliding doors are great, I only had them installed today. Terrific customer service from beginning to end, I would recommend Kestrel to anyone.
21 Dec 2017
My Kestrel Security Door was installed yesterday, I was surprised being so close to Christmas. Thank you so much to the Service Man that installed the Door was very quick and extremely clean leaving no mess. I am more that happy with the door chosen and have no hesitation in recommending Kestrel to my family and friends. The company is efficient, friendly and very organised being this close to Christmas.
08 Dec 2017
Extremely happy with the product and the service. Honestly couldn’t recommend more highly A+Thanks again
28 Nov 2017
chelseam930 from Bunyip
After a HUGE debacle with a different screen company, kestral were easy to deal with, very friendly and provided great screens and doors
17 Nov 2017
The product was exactly how we wanted. Sales staff and installer were on time and extremely professional. Very happy to recommend this company.
17 Nov 2017
Found Kestrel to be very professional. They know the business, have good products and have professional staff. The installer was very good, friendly, polite and new his job. I would use Kestrel again and recommend then to friends.
30 Oct 2017
Krestel shower screen- custom made-On time, neat, clean and efficient and all staff professional-very pleased
30 Oct 2017
Because of the excellent service and tailored needs of customer like myself and the respect of their representative who installed the door certainly recommend their business to everyone.well done kestrel you deserve my recognition for absolutely professional service.
27 Oct 2017
Had 2 "crim safe" style security doors and 2 garage screens made 1 year ago and recently upgraded fly screens to more robust ones. Quality of products, manufacture and communications is very good. Easier to take old screens to factory to use as template for manufacture. Process is definitely speeded up if you do this. Daphne and Kylie were very helpful and always keep you in the loop. Thanks
21 Oct 2017
Excellent customer service. The product looks fantastic. They keep you informed of timeframes of production and installation.
07 Sep 2017
This is the second time we have dealt with them. We were so impressed the first time that we didn't hesitate to call them up again for the next lot of screens we were after.
23 Aug 2017
Very happy with Kestrel. When we visited their showroom, the staff were very helpful and friendly. The staff who then fitted the door were on time, and did a fantastic job, The door looks great. We would highly recommend Kestrel!
09 Aug 2017
Appearance after installation great. Staff friendly and helpful on queries. Very happy with result. Would recommend them. Good price also.
09 Aug 2017
Kestrel were efficient at coming out and providing a quote and were better priced than a local competitior. Installation was quick, with the installer cleaning up after his installation and explained the triple locking feature and how to operate it prior to leaving.
02 Aug 2017
BC they were incredibly helpful! Service was great, and installation perfect! One very happy customer here. Feeling much Safer and happier now. Thanks kestrel!
21 Jul 2017
Great professional service and follow up after installation. Would recommend this company and their products.
20 Jul 2017
Excellent customer service, fast and friendly service. Easy to deal with. Everything went smoothly from enquiry to installation.
08 Jul 2017
Only if you have all the time in the world, eye for detail and "technical knowledge" to quality check everything , from every word in the quote to every piece of material used and re-check every measurement. They're polite & product quality is good but attention to detail in the word is lacking. It's also not a full service - existing doors needed to be re-hung myself. Plaster they cracked on my wall was not fixed. As for the doors, which is their supposed speciality - multiple issues with measurements that had to be re-done. All in all, a 1/2 day work resulted in multiple visits, multiple chasing up.[redacted] had to pay extra from what was originally quoted
03 Jul 2017
Excellent service and workmanship, very competitive on price also, have used this company twice and would highly recommend, will use again
27 Jun 2017
I found that all facets of the business operated with professionalism and a friendly manner. From the initial order through customer service right up until installation, everyone was great.
08 Jun 2017
Kestrel was referred to us by one of my work colleagues .. the staff at kestrel are very friendly staff and they flexible with time and days.service offered to us was great .. even the staff who came to fix the security doors was very friendly and helpful. The security doors look great and the prices were very competitive .. will definitely recommend Kestrel
07 Jun 2017
I was extremely impressed with the politeness of your staff, their efficiency, speed and perfect gent lemen coming into my house. Happy with price also. Would highly recommend your company.
01 Jun 2017
The product is beautiful and very practical. The service was very good but I do object to paying a fee for travel to the Mornington Peninsula when the company is located closer to the Peninsula than Melbourne where there is no charge. The fitters were pleasant and professional and the screens are not cheap but not exorbitant either.
23 May 2017
Excellent product, service and price. Well made sturdy ,and care taken to fit door well without causing any damage, Good Job Kestral!
09 May 2017
Fantastic service, quick turnaround, friendly staff, a great price and an excellent quality. I would highly recommend them.
05 May 2017
Really great customer service. From the point of first contact until the end. We had some issues with the wire mesh initially but it all came together in the end and the door looks great and feels sturdy. I won't hesitate to recommend these guys. Regards Nayanthi
20 Apr 2017
Great customer service, extremely professional, I am so happy with the work they've done for my house. will definately recommend them to anyone who needs security doors and shower screens.
15 Mar 2017
Yes, excellent service, professionally handled both at the administration and the installer level. The end product looks great and is of high quality and finish.
10 Mar 2017
Prompt quote. By friendly guy, installed at promised time by another helpful man. Product was exactly as I wished it to be. Very happy!
06 Mar 2017
Came when they said they would to measure and quote. Delivered a quality product efficiently and timely. They are also local.
02 Mar 2017
Everyone I have dealt with has been great, from phone conversations to measure up to installation. Our new door looks great and is of high quality. Thanks would highly recommend.
28 Feb 2017
Great to deal with. Very quick with their responses & screens and door delivered earlier than originally advised. Will definitely recommend to friends & family.
16 Feb 2017
Workers obliging, job done well and thoughtfully, Doors look great colour of frame was exact match to house colour.
05 Feb 2017
We found Kestrel to be a wonderful business to deal with. The security doors are of high quality and look absolutely brilliant. Highly recommend them.
01 Feb 2017
Great experience with Kestrel. Very friendly staff. Good price. Installation done very efficiently and on time. Would recommend them to anyone and will be returning if we need to deal with them in the future.
25 Jan 2017
If you want a hassle free experience, choose Kestrel. Excellent service, professional installers and a great price all adds up to happy customers!
23 Jan 2017
Great and efficient service very helpful went i went to the office in pakenham and had explained everything in great detail.
19 Jan 2017
Very happy with the current fitment of new security sliding door. The specialist met the appointment time and was present to deal with.
23 Dec 2016
I found them to have excellent service and advice. Happy with the security door fitted and the installers very professional.
22 Dec 2016
Service was very good from start to finish. Great communication and we are very happy with our five doors. Overall process ran to the time frame we were told at the start. Only downside was it took three visits to get the install completed to Kestrel's high standards. But I know most companies would not have bothered. Would certainly recommend to others. Thanks.
20 Dec 2016
Excellent customer service from start to finish. Great quality security doors and a very reasonable price
06 Dec 2016
I was referred to Kestrel by my neighbour, I have to say they were a pleasure to deal with, installation was very professional and the installers were there when they said they would be. The product is very good also.
02 Dec 2016
I was referred to Kestrel (formally Pakenham Doors and Screens) by a family member and I would easily recommend them to others. We are really happy with their service and product.
01 Dec 2016
We would have no hesitation in recommending Kestrel for their Security Doors, great doors, great service.
27 Nov 2016
The service I received was 100%, and the doors that Kestrel installed were of the highest quality. I would recommend this organisation to anyone and I now feel very safe.
23 Nov 2016
Highly recommend the service of Kestrel who custom made our secure view security doors which were made with very high quality materials and look fantastic. Guys were very friendly and did a great job!
22 Nov 2016
Right from the moment we stepped into the showroom there was a feeling of Professionalism. There was no mucking around with the quote, and the quote and the product was explained in detail. The lead up to the installation was first class and the installer Tal had to be experienced to be believed. He was everything you would expect and better.(These days sadly you are lucky if they turn up let alone do a first class job you that we experienced.) Please don't let Tal slip through your fingers as you will be sorry indeed. Anne & Kevin Sheean
15 Nov 2016
We just had our doors fitted today and we can honestly say it was a pleasure to deal with Kestrel. The whole process from ordering to measuring and fitting was all done in a very professional manner with telephone updates on the progress of the order. Times for manufacture and installation was exactly as promised. We are very happy with the finished result and have no hesitation in recommending Kestrel.
10 Nov 2016
Highly recommended. Kestrel were totally professional from our first contact. The measure was done on time and door ready as promised. Installation was done without any fuss. Our new security door looks great and operates very well.
03 Nov 2016
Highly recommended business. They were knowledgeable, thorough, punctual, and were well priced. Would use again.
20 Oct 2016
Good Morning Kylie, I hope this e-mail finds you well & that you can enjoy some of this nice weather that is approaching us :D Tanya & I would like to say a MASSIVE thank you to yourself & the Team @ Pakenham Doors, as having dealt with you guys before we had no hesitation in coming back to you guys for our final door fitting, You guys have been Helpful with ideas in colour choices & Make & Shape of all our doors & we couldn't be happier :) Kylie please pass on our upmost praise & thankfulness in your help as well as the fitters & right down to when we first walked in to arrange a fit out. Have a great rest of the week ahead & enjoy your weekend. YOU GUYS ROCK *THANKYOU* Warm Regards Tanya & Tony Hunt. P.S. We will continue to recommend Pakenham Doors & Screens to our Friends, Family & to those in & around our area!!! All the Best Take Care Friends :)
18 Oct 2016
Excellence service, Quality work. Would highly recommend. The end result we were looking for our front security door
14 Oct 2016
Highly recommended. Very friendly and helpful. Quality workmanship and installation. Love the end result, well worth the money for the two steel security doors.
13 Oct 2016
Very happy with the way my security door turned out, highly recommend this business. Great service, quick turnaround.
06 Oct 2016
My first contact with Pakenham Doors was walking into the showroom where I was given a warm welcome and fantastic advice on their range of screen doors. All the time frames I was given from measure up to installation were spot on. I am extremely happy with my new front screen door and will definitely have no hesitation recommending them.
06 Oct 2016
Courtesy, excellent service, no hassle fitting and a competitive price. No hesitation in recommending Packenham security doors to family and friends.
03 Oct 2016
28 Sep 2016
Great,prompt service, a fair price, and a great product. I would certainly use them again, and recommend them to anyone else
25 Sep 2016
Absolutely amazing service and follow up. Ruz who came to fit the door was wonderful. Highly recommend Pakenham Doors
23 Sep 2016
Absolutely excellent (and very quick) service. We love our new doors! Would recommend Pakenham Doors and Screens to anyone
23 Sep 2016
melaniel282 from Berwick
Fast, friendly service. We are very happy with our new timber look security door. Highly recommend Pakenham Doors!
17 Sep 2016
very good service shower screens installed and very happy with the product from Pakenham doors
16 Sep 2016
From my first inquiry to the fitting of our new mirrored wardrobe doors the service, advise and product was excellent. Couldn't be any happier with the overall experience.
31 Aug 2016
We were very happy with the service and quality of our mirrored wardrobe doors. Pakenham Doors and Screens responded promptly, turned up at the arranged time and notified us beforehand when there was a change. The doors were installed with the minimum of fuss and work well.
19 Aug 2016
We recently had 3 security doors installed by Pakenham Doors and are really pleased with what we got. The doors look fantastic and the customer service was brilliant. Extremely professional and friendly. Always on time and we got what we were promised. Happy to recommend Pakenham Doors & Screens to anyone looking to add added security to their homes.
12 Aug 2016
Pakenham Doors & Screens provided us with an excellent showroom to installation family run service. Professionalism and product satisfaction is what we got.
12 Aug 2016
We are really happy with both the customer service and the product. It is a good safe feeling to be able to look out...and those at the front door cannot see in!!!
12 Aug 2016
We recently had 3 security doors installed by Pakenham Doors and couldn't be happier. The doors look fantastic and the customer service was brilliant. Extremely professional and friendly. Happy to recommend Pakenham Doors & Screens.
04 Aug 2016
Silverest from Clayton South
I had a negative experience with this company as a whole. To put it simple, I was quoted $780 for a security door, and was told over the phone that this was the price for a door that's under three meters "which mine is" but, once the installer did his estimate he decided to charge $920. I also did my research, and found that $780 was the correct charge for a 316 marine grade mesh security door of my size, and was told that the $920 I was going to be charged was laughable. I would not recommend Pakenham Security Doors and Screens.
03 Aug 2016
We can highly recommend , first class Service, top Quality Doors, made a special size one and perfect fit, very professional , thanks
03 Aug 2016
YumMum from Narre Warren
Staff were professional, polite & helpful from start to finish. Everyone from the office girls, to the initial measurer to the installer were all brilliant. They were not only on time, but installed the door earlier than expected & it fit perfectly. We are super happy & would highly recommend :-)
01 Aug 2016
Very professional company to deal with from the first contact to lnstalation all the staff were great thank you so much when we need the extra doors done your company will be the one to call
22 Jul 2016
Very efficient and professional company. Price was great for our screen door and Ruzz fitted it perfectly. And good follow up afterwards. Would recommend them to anyone looking for doors, We cannot thank you enough.
21 Jul 2016
From the first contact to getting a measure and quote to final installation plus asking a favour and fitting a new lock in another door I cannot remember when we have received a better service experience. Staff were pleasant and accommodating and know doubt took pleasure in their job. The doors fit perfect and ideally suit the position. Thanks to all.
12 Jul 2016
Very happy with our security doors. Both the Sales person to do the quotation and installer were punctual and we were kept informed by the Customer Service team all the way through the process Price was competitive as well
29 Jun 2016
Cant recommend Pakenham Screens &Doors highly enough. The technician Ruzz was absolutely amazing, friendly, professional and great common sense approach. Sales staff were amazing and friendly. The workmanship was second to none.
28 Jun 2016
Couldn't recommend the team at Pakenham Doors highly enough! Their customer service is second to none. They keep you up to date throughout the entire process and the finish is superb. Will definitely use them again!
07 Jun 2016
This business is punctual, courteous and their customer service is second to none. We have dealt with this business on more than one occasion and will continue to do so in the near future when required. Their products are of high standard and the installation process was so simple.
25 May 2016
Had a sliding security door installed. It exactly matches the colour of the frame perfectly. Sales staff informed me of the progress and the installer was right on time and fitted the sliding door with easy and efficiency . Will be using them again for 2 more doors in the future.
27 Apr 2016
From the very beginning the whole process was made so simple. Quotation was done on time and the doors & screens were installed to a very high standard. Everyone involved in our order was an absolute pleasure to deal with & would highly recommend them to everyone time & time again!
03 Mar 2016
Extremely happy customer, arrived on time for quote and installation. Secure view doors are extremely secure and now I get airflow through my family room without insects galore. If you are thinking about security doors and fly screens Pakenham Doors and Screens are a quality organisation that made the process very quick and easy.
15 Feb 2016
Fast, friendly, amazing service with quality product. I'm so happy with my secure view door. Thank you, I'll be back for more.
08 Feb 2016
Friendly, helpful, great job, easy. Great job!! Thank you .
08 Feb 2016
Prompt arrival and job completed in time advised. Contractors were well spoken, pleasant to deal with and made sure that we were given all the relevant information needed about our doors and screens.
08 Feb 2016
I have been very happy with the service & the quality of the doors. Both young men have been very pleasant. I have purchased many items through your business at different homes I have owned & will recommend & purchase from you always in the future. Thank you, Tracey
08 Jan 2016
sueg475 from Beaconsfield
Doors installed, double secure view at front and single on laundry-Was mucked around a bit with the appointment times being changed but was contacted each time and kept informed of the progress along the way. Was probably a busy time of the year. Girls in the office very pleasant and apologetic, the installer was a great guy. Very happy with the end result.
09 Dec 2015
jessicam979 from Pakenham
I can not recommend this company highly enough. Fantastic customer service - highly knowledgable, helpful and friendly staff. Very efficient service - our flyscreen doors, security door and wardrobe doors were quoted, custom made and installed within 3 weeks. The quality is fantastic and the price is was very reasonable for the service provided. Very happy customer!
30 Nov 2015
Great quality products which look fantastic. Have had excellent service from the initial quote right through to the fitting and install. Would highly recommend Pakenham Door and Screens to everyone
30 Nov 2015
suehow from Pakenham
Friendly staff who consistently keep in contact. Fair quotes in comparison to others and an excellent job. I would definitely recommend Pakenham Doors from the admin side right through to the great fitter.
26 Nov 2015
Friendly service, always helpful and professional. Competitive pricing and fast service...
20 Nov 2015
kelliec38 from Beaconsfield
Fantastic efficient service. Was quoted 5 weeks for install of sliding security door but was delighted to have installed in 2 weeks in time for hot weather. Great service and pleasant staff.
17 Nov 2015
chrise223 from Pakenham
We had two non-standard security doors installed and could not be happier. We would not hesitate to recommend this company. Fantastic service, competitive pricing and a pleasure to deal with them. They were always on time as well. We will be using them again once we have completed some renovations.
27 Oct 2015
We ordered security screen doors for our house. From the beginning, the service was excellent, from the shop floor to the installation. The staff were cheerful and helpful and conducted themselves in a most professional manner. The product is very good and we are very happy with the finish. I highly recommend their service to anyone who also wishes to add protection to their home. Dave
26 Oct 2015
I found Pakenham Doors & Screens a very good company and would certainly recommend them to friends and family. Right from the first contract they were very professional, especially the young man who fitted the screens. The telephone girl was also very polite and pleasant at all times. Both my husband and myself are very happy with the job,
08 Oct 2015
rebeccaa273 from Officer
I highly recommend this company as they recently installed a screen door for me and they were very helpful, prompt and easy to deal with. Was a pleasure!!! We wouldn't go anywhere else.
11 Sep 2015
Very pleased with the job done, Friendly people and were here when arranged. No fuss at all. Very happy customer
05 Sep 2015
I recommend Pakenham doors as my experience with them has been beyond excellent!. I found them to be very prompt, and the staff who assisted in the order and delivery were very approachable and lovely to speak with. Thank you Pakenham Doors.
05 Sep 2015
Courteous and helpful service from the very first phone call. Excellent quality made three large double Fly Screen doors at a very competitive price. It was a pleasure to do business with such a nice group of people from the helpful and friendly lady in the office to a couple of young men who did the estimating and fitting of the doors.
30 Aug 2015
49a6681c from Pakenham
Our family had an urgent security issue at our home in Pakenham as a result of break ins. From the moment we contacted Pakenham Doors the level of service and commitment to help us could not have been better. Within 48 hours they had measured, manufactured and installed our security door in a professional and friendly manner. From the office staff to the onsite installer this is one of the best businesses we have dealt with. Highest Recommendation. Steve, Army Road, Pakenham
27 Aug 2015
Top class Security Door provider. I had one installed. Very professional staff. Will use them again
24 Aug 2015
Today I had 2 security doors installed. From the initial visit to discuss my individual needs to the final installation of my doors, Pakenham Doors have guided me through the process. I highly recommend this company for their professionalism, quality of products, door installation all done with a minimum of fuss. Thank you for my doors they add to the appearance of my house and enhance my security.
19 Aug 2015
We had security doors fitted and the service was prompt and reliable. Very happy with the quality of product and great workmanship. From start to finish the service was impeccable. Kathkar
18 Aug 2015
Just had a new SHOWER SCREEN installed by PDS. Extremely happy with all areas of service, from start to finish :) Prompt quote, reliable, arrived on time, very friendly and pleasant to deal with over the phone and in person and excellent customer service. I would highly recommend PDS to any of my family, friends, etc.
12 Aug 2015
phenste1 from Pakenham
Quality! Great service with no fuss. Would definitely recommend and would use again if needed.
15 Jul 2015
I had a front security door installed which required two visits, one for the additional frame and one for the door. Both visits were on time as was organised. Good service and the door looks great.
14 Jul 2015
I am so impressed with your service and the standard of security door you installed into my rental property. The lovely ladies in the showroom really know their the friendly man who did the measuring and instillation and who took the initiative to resurrected the screen just enough so we could use the door until the new one arrived. Your professionalism, friendliness, and efficient delivery time was amazing. and continually keeping in touch with me with updates on the progress of the door was fantastic, definitely something that other companies never do. We own several rental properties and for the past 20 years we have been faithful to another company, but after your service, we will definitely be a return and faithful customer to Pakenham Doors and Screens
13 Jul 2015
Everything was done on time and the quality of the job was top class. All praise with no complaints
10 Jul 2015
Best service ever, quick, friendly and courteous. No fuss, from the moment we stepped into their showroom until the day the secuity door was fitted. Thank you to all staff, an extremely pleasant experience. Highly recommended.
06 Jul 2015
We had replaced a 25 year old screen, one with the wire through the glass, which was yukky!! We are delighted with the new screen supplied and installed by Pakenham Doors & Screens. Excellent people to deal with. We recommend the business.
16 Jun 2015
Had front and read doors installed. Excellent, friendly customer service from the office staff, person who came out to quote and Ruzz the installer. Job was done very quickly with no fuss and no mess left. Would highly recommend Pakenham doors and screens and would definitely use again if needed in the future. Thank you very much!
21 May 2015
Very prompt to respond to our request for a quote - we used a link on their website. The quoter listened to our requirements, advised on various aspects and the quote was received by email later that day. Door and bolts for sliding doors were installed within the three weeks timeframe quoted. Everything went well, but we did have to clean up after the installer. Price was very good and matched the quality of the door and patio bolts. We are very pleased with the whole experience. Hayden & Jill, Berwick
15 May 2015
Fantastic Customer Service and very professional fitters. A pleasure to deal with at every stage and Kate in the office is always so friendly, polite and helpful. Highly Recommend. Very pleasant experience.
10 May 2015
05 May 2015
graemes108 from Wheelers Hill
After a shopping around, I contacted Pakenham Doors & Screens for a quote on 3 security doors, this was promptly attended to. Nhim did the measuring in a very professional manner and was very open with ideas, Nhim also did the install and cleaned up as he installed, this I appreciated as some trade people seems to leave the clean-up to the customer. Ruzz called a couple of days later to do a slight adjustment after the install. The office girls were very helpful and I appreciated getting phone call to confirm installation date and time. I highly recommend Pakenham Doors & Screens to anybody after a professional company. Thanks all.
30 Apr 2015
barryl13 from Mulgrave
Following an attempted break-in, which our Secureview door foiled but was damaged, we found Pakenham Doors & Screens to be very professional, prompt & courteous in replacing the Security Door. No Dramas at all.
17 Apr 2015
Had front and 2 rear security doors installed. Customer service excellent. Doors were installed with no fuss and very quick. Installer was very friendly and professional.
14 Apr 2015
Front security door installed,the customer service was amazing,from the first phone call,to quote,and installation.happy to recommend,very professional.
20 Mar 2015
lindab49 from Brighton East
After a personal recommendation, I contacted Pakenham Doors & Screens for a quote, which was promptly attended to. Ruzz Carmi did the measuring in a very professional manner, but the paperwork from the office was a bit lax, firstly omitting one door form the quote, then getting my address wrong. The door was added, but the spelling of my address still hasn't been rectified! The wait for the screens/doors was a little longer than I expected, but we finally got a time arranged for installation. Ruzz arrived on time (twice), & did an excellent job of installing. He also cleaned up wonderfully (which doesn't always happen after jobs have been done!). A very professional job. I would recommend him highly to anyone for the work he does. Thank you Ruzz.
03 Mar 2015
Anonymous from Pakenham Upper
We had security doors fitted to front door, back door and sliding door. We also had some flyscreens fitted to bedrooms. From the office staff, to the guy who quoted and the man who performed the installation, they were lovely, and very professional. Would definately recommend this company and will use them again if required.
26 Feb 2015
aldop from Berwick
Had a screen security door fitted, all round they where great from the office to the manufacturing the sales people and also the installer. It was a really smooth process being a tradesperson myself I know what to look for and Pakenham doors and screens delivered the goods keep up the good work.
22 Jan 2015
sallyn6 from Berwick
Fly wire doors fitted at front and back doors. Great communication. Called to say they would be on time. Very friendly and professional service.
20 Jan 2015
Anonymous from Beaconsfield
Large sliding security door. From getting the quote through to installation the communication and workmanship was excellent. Will definitely use them again.
20 Jan 2015
philb25 from Pakenham
Install two screens for sliding doors and one security screen on the front door. Items were delivered and installed promptly. A good job.
03 Dec 2014
Anonymous from Endeavour Hills
We had some fly screens put in in Endeavour Hills, the measure and quote was prompt and very professional, installer was fabulous, quick, overall the service was great!
18 Nov 2014
kateb64 from Aspendale
installed security door, rang to say how good it was but am I sure I want the backing, offered alternitives
18 Nov 2014
borisb4 from Albert Park
I recently had a screen door installed by Pakenham Doors & Screens. From the quote (completed by Gil) to the installation (completed by Nhim) the entire process was amazingly professional. Helpful, friendly, on-time and reasonably priced. It's a miracle! Thank you.
17 Nov 2014
belindav5 from Officer
Had sliding flywire door and fly screens installed. Great customer service. From quote apt to installation was a few weeks as promised. Installation man Raz was amazing extremely friendly and personable. Even stuck his back out to help me with something he didn't need to! Quality is great no issues. Defiantly recommend to others!! Keep up the great work! :)
29 Oct 2014
felixc1 from Oakleigh East
Have some security doors installed recently. Kate was doing fantastic customer service as we postpone few times with the installation date because other tradies make the schudule changed. She is very kind to look after us. Quality of doors is good. Installation guys are pretty professional with their job. Highly recommend to others. Thanks guys.
27 Sep 2014
michellea48 from Endeavour Hills
Had a front security door installe!! Amazing service from the 1st phone call, quote & delivery within 2 weeks!! Fantastic customer service nothing was too hard for them!! Very friendly and I would definitely recommend to others!! Keep up the great service!! Thanks Michelle
26 Sep 2014
colinp4 from Bentleigh
A complicated install on an unfamiliar brand of windows and doors. Always contactable and willing to work around problems. Gil worked carefully with the window company to ensure a successful job. Only disappointment was the timing of our visit to the showroom. This coincided with an updating of the displays so some of the screens we wanted to see were not on display. As an example of the good service, black door closers and fittings on white doors were happily replaced with white ones when these became available.
25 Sep 2014
We had a sliding fly screen door put on, the customers service was amazing. Everything was simple. I rang for a quote and was done within 48 hrs. The guy who installed the finished door was so friendly and he even offered to fix our front door for free as it wasn't closing properly. Would defiantly recommend this company.
21 Sep 2014
SO HAPPY with the customer service, the quality of the product & the work carried out. Will be recommending to friends and family every chance I get!
11 Sep 2014
kkkb from Narre Warren
We had fly screens replaced for all windows in our house. We found the entire company to be professional, helpful and very friendly. My wife was very sick at the time and they were accommodating when it came time for install. We would happily recommend Pakenham Doors and Screens to everyone. Darren.
04 Sep 2014
beverleyk from Clyde
Security door fitted. They did an Amazing job. Measured on Friday fitted on the following Wednesday. Would definitely recommend them.
27 Aug 2014
I've used this company for years, I'm a repeat customer, I've always been happy with their services, I'd highly recommend them to anyone.
19 Aug 2014
christinej14 from Berwick
I have recently had a semi frameless shower screen installed and couldn't ask for better service. To the girls in the office and the installer - all fantastic to deal with. I have previously also had a front security door installed and same excellent service. Thanks guys.
11 Aug 2014
berniev1 from Gembrook
The people at Pakenham screens and doors were Friendly and provided a timely service with very good quality and good workmanship.
19 Jun 2014
teetp from Pakenham
I had a front & return shower screen installed. The team were terrific from customer service through to completion. I had a slight issue after installation which was addressed immediately. Highly recommend on all levels.
12 Apr 2014
geoffreya from Clyde
We had 3 screen doors installed. One to the front the laundry and sliding back doors. From the initial contact for the quote, to the final installation, we had contant contact with the staff who progressively informed us of the progress. At no stage did we feel we were being pressured and our experience overall was efficient, pleasant, friendly and professional. We would not hesitate to recommend this business to others. In all our dealings with businesses in the past this would be the most pleasant we have experienced.
28 Mar 2014
jodies21 from Ringwood
I had a secure view security door fitted to my mothers front door. The customer service was fantastic, they were very prompt arriving on time both occasions and the home service was so much easier than having to measure and fit myself. 5star
19 Jul 2013
camillaa from Pakenham
shower installed - quick service, courteous and helpful and great result - highly recommend them because they go the extra mile to give enough information so I could make a decision based on knowledge. They're a local business and very friendly and professional
Pakenham, VIC, 3810
Tel: 0359402225

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