AWARDED THE Word of Mouth SEAL OF APPROVAL
CUSTOMER SATISFACTION CERTIFICATE

GS Mechanical

5/5 RATING BASED ON 34 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend GS Mechanical

Customer Reviews for:
GS Mechanical

09 Oct 2023
wayne2290 from Whitebridge
great mechanics that won't rip you off I've been going there for years
03 Mar 2020
larryy
Thanks to Harley and all the team at GS. They were brilliant and helped me in an emergency and were able to get me back on the road a.s.a.p. I have no hesitation in recommending GS to anyone who needs work on their vehicle. Larry
15 Feb 2016
nevilleb3 from Blacksmiths
I have been using these guy's for over three years now and last week I had a full 85000 service done. As usual there approach, attention to detail and communication with me regarding replacement parts that were required was exemplary. Highly recommend their business.
28 Aug 2015
brads132 from Belmont North
Great service. Rocked in right on closing to book in a service, they did it very next day. Logbook done as required excellently. Even came with a wash and vacuum. Definitely recommend.
11 Aug 2015
annieh480 from Whitebridge
I was extremely pleased to find that GS Mechanical were able to service my beloved VW golf, as they are close to my home. And I was very happy with the servicing which was completed by 3pm even though it was a major job. The staff are professional, up front and honest about the needs of your car whilst not trying to "upsize" you to have other things done (which has been my experience once or twice in the past). And they cleaned my wheels which were looking a bit dirty! So I would highly recommend them for anyone needing good service and support.
28 May 2015
karleea from Newcastle
These guys are fantastic! I've been looking for a good mechanic since I moved to Newcastle five years ago and I've finally found one! Very reasonably priced and they don't pressure you to get further work done like lots of other mechanics who I could swear invent problems with your car to get more out of you. I love how it's so hassle free getting my car serviced at G & S Mechanical. I just drop my car off, get a lift to work, pay for my service over the phone by credit card, then my car is dropped back to me at work, clean and smelling great! All of the staff are a pleasure to speak to and very professional. I can't recommend G&S Mechanical highly enough!
05 Dec 2014
romanym
I have been looking for a new mechanic because my last one overcharged me and didn't fix things properly or have them done on time. This was my first experience with these guys and I am impressed! I dropped my car in for a service and it was ready within 3 hours, and it was cleaned both inside and out. They even had my teddy bear that sits in my car strapped into the passenger seat. It's simple things like these that make me want to get everyone to go here! I will definitely be back, and I would recommend them to anyone!
05 Dec 2014
krisj3 from Garden Suburb
I thought these guys were brilliant I found them on womo for having alot of five star feedback. I went rang up for pink slip lady on phone said come in now if wanted sure why not, went in just about same time I went to reception to show rego papers car was already in there get worked on sat down chatted then off on my way with pink slip . I will be returning. Thanks :)
09 Apr 2014
My car was serviced while I drank coffee & worked on my laptop from a cafe (where I was dropped and picked up from!) Not only did they wash, vacuum and scent my car, but the guys noticed my spare tire had a puncture which they repaired then swapped the tire with another on the car. AND I get free 6 months roadside. Premium service for the same fee as my old mechanic!
27 Mar 2014
HUBROD from East Maitland
I am so glad we found GS Mechanical as we were looking for somewhere to have our car serviced using our Lyoness Loyalty shopping cash back program. Glen,Rachel and the team were fantastic and washed and cleaned inside our car as well as completed the service. I strongly recommend them for their quality and professional service. We also got cash back from Lyoness for using this service. Rod
22 Mar 2014
jenc5 from Marks Point
The team at GS Mechanical provided a level of customer service and mechanical knowledge and assistance that I have never experienced before. Service included a car wash and on road assist for 6 months and as a lyoness merchant I also got cash back. I wont go anywhere else from now on and all my family are now using them too. WOW to a great experience
14 Feb 2014
pauls87 from Carrington
An easily accessible business. Friendly office staff and the owner was prepared to give the time and talk to his customers. He contacted me to advise of cost before carrying out repairs.
06 Feb 2014
maryv11 from Elermore Vale
Were able to fix car the same day I was quoted repairs, were very friendly and knowledgable, and explained problem easily
27 Nov 2013
annam32 from Murrays Beach
Wow I found these guys from a sign on the road advertising free air conditioning quotes. (Mine had completely stopped working) Came in much more reasonable than the two other quotes i'd had and Glen ended up fixing the air cond back to working order and no troubles since. I just booked in and had my first car service with them. Car feels good and happy with routine service but the most amazing part of the overall service was that the car came back cleaned spectacularly inside and out, I was given free 6mths roadside assistance, free fuel tank flushing liquid PLUS on top of all of that I was dropped off and picked up from a local play centre so my toddler and I could hang out for a few hours whilst being serviced. That was completely the extra piece that keeps me going back as I don't have to arrange pickups etc as we live about 30mins away. Thanks so much Glen, my car feels (and smells like new!)and thank you to Natahlia, their assistant for being so so lovely to deal with.
28 Oct 2013
matthewn2 from Wallsend
5 Star , where else do they pick your vehicle up within 5 ks , or drop you off where you want? , where else can you book online and if your vehicle is in by 8.00am its done by lunch ?. Where else do you get 6 months roadside assist with every service ? where else do you get your car cleaned and fragranced with every service , and where else can you get a free botlle of injector cleaner with every service Answer : Nowhere , Highly recommend these guys
22 Oct 2013
marcomavx from Adamstown Heights
AMAZING customer service! And top-notch work. They really look after you. Haven't seen nothing like that since God knows when! I definitely recommend these guys. Cheers.
16 Oct 2013
peterf28 from Floraville
very good service & workmanship got my truck back on the road ASAP looking forward to my next service.
12 Oct 2013
richardw20 from Charlestown
Wonderful experience. Clear communications and expectations clearly set. Fantastic customer service all round. Clearly a business who enjoys and takes pride in what they do. Thank you to the GS Mechanical team.
01 Oct 2013
dales2 from Kotara
Love that they pick up and drop off the car. Makes it a lot easier. Also they are very professional that they ring first before they attempt any work explaining what they are doing and the cost of it
19 Sep 2013
ThatReferralGuy from Campsie
My car thanks me when I take it here....seriously, the GS Mechanical team ROCKS. I just love that you get a wash with every service
17 Sep 2013
susies7 from Charlestown
It is so refreshing to experience mechanical repairs from people who take pride in their workmanship and go the extra mile. I am sooo impressed, I won't go anywhere else. Thank you Glen, Rachael and your team, Great work!!
17 Sep 2013
nevilleb3 from Blacksmiths
I was recommended to this business for a routine service on my vehicle by friends. My experience in all aspects of this business in the service provided met the recommendations indicated to me by my friends. I will continue to use this business for all future requirements on the vehicle.
11 Sep 2013
brendao1 from Charlestown
Glen & Rachael have taken over this business recently and are doing a fantastic job. Nice to find a mechanic you can trust.
13 Aug 2013
lesf1 from Valentine
The staff provided Fantastic service, they made sure the experience was friendly, they were all customer focused and it is evident that to them service is king and the customer has the ability to spread the good word about their business.
07 Aug 2013
jasonw22 from Charlestown
From the time I dropped my car off to the time I picked my car back up the service was fantastic. I recommend GS Mechanical to anyone
04 Aug 2013
dawno from Floraville
I was referred to Glen and Rachel by a family member - my vehicle had had many issues and after a major issue had to have it towed so took option of towing to Glen - overall experience excellent - customer service, phone manner, knowledge and being direct with what needed to be done (no bullshit - sorry) very straight down the line - I since have a replacement vehicle which has been serviced with an overall assessment and work done - I cannot fault this business in any way and can 100% recommend - have referred this business to various friends for them to have this experience as well
30 Jul 2013
Anonymous from Whitebridge
Great service, excellent quality! The whole team was amazing. Very happy! Will definitely be back soon!!
26 Jul 2013
rebeccac36 from Charlestown
Very honest and reliable mechanics. Service is fantastic and nothing is too much trouble. I love the complimentary car wash and detail you receive with a service. Overall great small family oriented business.
18 Jul 2013
markl28 from Gateshead
The GS Mechanical Team are fantastic to deal with. They make getting your car serviced a enjoyable experience. Your in such good hands with all the GS Mechanical team and their the service is exceptional.
02 Apr 2013
Horner from Murrays Beach
First time ive used GS Mechanical and would definetly recomend them. Great husband & wife team that create a friendly & professional service as well as being aware of time frames that customers may have. LOVE the bonus of car wash inside & out. Thanks guys!
12 Feb 2013
jonesci
Excellent service again, thanks Glenn and Rachael. Courteous, reliable and kept to the promised time frame...plus it's clean again inside and out. I like the pick up and drop off service too.
15 Jan 2013
brucel3 from Valentine
In GS Mechanical my family and I ( 6 cars) have found a local business that cares about us listens to our needs and delivers a quality service a very far price.
13 Jan 2013
bryanc36 from Whitebridge
Very gifted mechanic. Fantastic at trouble finding. Fixed my 200 series landcruiser many times. Full dash out replaced the evaporator. New cv boots full service many times. Great family business with that country personal touch cheers.
13 Dec 2012
irevealtv from Jewells
I took my Honda to GS Mechanical at Gateshead for a service. I am very impressed with the service because the car came back the same morning, spotless and Glen fixed the problems with the air conditioning, which normally costs me much,much more everywhere else. See you again next service.
Details:
Whitebridge, NSW, 2290
Tel: 249421402
Status:
Verified

ABOUT Word of Mouth

Word of Mouth is Australia's No. 1 business reviews website. It's the best way to find out what businesses are really like before you use them. All reviews are from real customers (we have several ways of checking), giving consumers a clear understanding of the business' track record.

Businesses on the Happy Customers Program actively encourage transparent feedback and you can be sure you're choosing a business that makes customer service a priority.

BUSINESSES

Want a page like this? If your business provides good service, the Happy Customers Program can build trust and increase sales.

Find out more