AWARDED THE Word of Mouth SEAL OF APPROVAL
CUSTOMER SATISFACTION CERTIFICATE
Hcp badge 2516748474340c1991053b98c26f5a1af5627cf8bd38d72176f5bb5693b414b0

Crystal Clean Carpet & Tiles

5/5 RATING BASED ON 39 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Crystal Clean Carpet & Tiles

Customer Reviews for:
Crystal Clean Carpet & Tiles

08 Nov 2017
samb486
I just wanted to also say thank you so much for the excellent job you did with the cleaning. I was really happy with the service, communication and price point. Our property manager was incredibly impressed with the cleaning and requested me to forward your contact details on to the real estate, so they can use your company on a regular basis for all their rental properties!
21 Oct 2017
vickiq
I moved into a rental property where the carpet hadn't been particularly well looked after. It was heavily stained and had some rather nasty pet smells. Crystal Clean Carpet & Tiles have brought this stinky, stained disaster back to life! No longer stained or stinky! Thank you so much for your fast, efficient and friendly service!
30 Jul 2017
jessecab
My carpets came up beautiful! I was so impressed with these guys! So professional from the start when booking over the phone to the finished result, my carpets look brand new! Such a thorough job, I have a dog and my carpets were quite soiled and there were some dirty marks that I thought would never come out, they have completely disappeared! They even brought in a parcel that had arrived for me on my front porch and put it inside on my bench for me which I was also quite chuffed about! Thanks so much guys, I would recommend them a trillion times over! :)
24 Jul 2017
amyo626
My carpets came up better than I could ever have expected, thank you so much for Saydee and Serage. I was absolutely thrilled with the results. On time and very professional. Thanks again guys!
06 Jul 2017
ismaeill
We used Crystal Clean to clean our carpet and rugs. They did an awesome job and very affordable. I would highly recommended their service and professionalism!
06 Jul 2017
cb394297
Serage - we're speechless at how well the carpets came up! Amazing service and banter. We genuinely didn't expect the dog urine stains to come out, especially considering they are MONTHS old, but Serage got them out. I've had every leading carpet cleaning company have a crack at them, and you're the only person who fixed it. 10/10. We'll only be using you from now on. Speechless...
22 Jun 2017
john36351c55 from Cheltenham
Just had my carpets steam cleaned and have to say they did a brilliant job! Did a thorough job vacuuming then after steam cleaned the carpets and came up as if new. The before and afterwards sales service was also excellent and the cost very reasonable. Would highly recommend!
30 Oct 2016
trisha620
Did a fantastic job cleaning my carpets and also on the last job cleaning my floor tiles and grout! Will definitely use you guys again and recommend to anyone looking for a top quality job! Thanks so much!!
23 Jun 2016
damienl950
Hello I had my chaise lounge cleaned by Alka yesterday. They were on time and liked how you can track them so you know exactly when they will arrive. They did a fantastic job of cleaning my lounge. I would give them ten out of ten. I'll highly recommend your company and Alka to my family and friends. Thank you again Cheers Damien.
17 May 2016
nehap367
The team did a fantastic job in cleaning my carpets! The carpets needed a good clean from alot of foot traffic from a number of family gatherings and events. The look good as new! Highly recommend! Professional, thorough and friendly.
28 Apr 2016
steveb0
Just letting you know that your team have been to our house today, they were right on time and advised of their arrival beforehand, they did a great job, the Carpets & Rug look great now, thank you, they also kindly did the small door rugs too, very prompt efficient and through.
28 Apr 2016
irmag416
Just a little note to say thanks for the same day service! The couple who did the cleaning were courteous,effective and very nice. Good job indeed!
11 Apr 2016
marias501
I am writing this as your professional carpet cleaner is just finishing with our carpet because the results are amazing! Not in my wildest dreams did I think the accidental spill of BBQ grease (don't even ask how that happened) would even be moved. It looks like it wasn't even there & you have the before & after photos to prove it. If you ever need a referral please do not hesitate to use my name & I would be very happy to talk to any potential customers. Yonatan your carpet cleaner was prompt, professional, courteous & performed magic with the carpet. Many many thanks!
11 Apr 2016
stevef212
Just want to say how thrilled we are with the job Yonatan did on Tuesday to remove water stains from our couch. The result was superb! Many thanks
03 Mar 2016
michelles328
Wow, haven't had our floor tiles cleaned since we had them put in, which was 23 years ago. I can say that l am totally amazed at thier work , and they were promt , on time, and extremly courteous . Having a green tile with a mint grout ,I never expected it to be as good as it was, After the visit fromSerage , it looked like we had just layed our tiles.....Fantastic. I can completely recommend this amazing company, as l had forgotten how our grout should of look. A big Thankyou to Serage , such a polite and thorough person . Thankyou , regards Michelle
27 Jul 2015
suzannep916
What a breath of fresh air, to find a business that was a pleasure to deal with from start to finish. We received a quick response to our enquiry with a affordable quote. Zaki arrived to our door on time and went above and beyond to quickly and professionally meet our carpet cleaning needs. Many thanks!
06 Jul 2015
joanneo894
What a find! Serage is such a hard worker and did an excellent job on rugs and a mattress that I thought were past their best. I can't recommend Crystal Clean enough. You won't be disappointed. Will definitely be using your services again.
29 May 2015
ainsleys893
Crystal Clean performed a Brilliant job on my tiles an carpets today! Most definitely will recommend to anyone wanting trustworthy, punctual and a great job!
09 Feb 2015
kristied3 from Seaford
Carpet cleaned when vacating a property. Amazing the quality of the clean. Better than i have ever used. Great service. Will be using whenever i need my carpets or tiles cleaned in the future. Very reasonable.
20 Jan 2015
sallyc31
Just wanted to let you know Serage came and steam cleaned our carpet and just wanted to let you know I am really happy with the result! I have had the carpet steam and dry cleaned before, but it has never been as clean as after Serage did it. It feels so clean under our feet and all the stains are gone. Thanks again. Will definitely use you guys again! Sally
10 Sep 2014
leeannej
Thank you so much for the new lease of life you have given my tired tiles. You brought them back to brand new, and I could not be happier with the serviced. Would recommend to anyone.
24 Jul 2014
conniec4
I arranged for my parents home to have Carpet and Tile Cleaning. I am really thrilled with the quality of the work performed! Great work ethics - which is something that I value. So thankyou, thankyou, thankyou for an exceptional job!
19 Jun 2014
eryns from Seaford
I used crystal clean for the first time on a recommendation from a friend. The lady who booked the appointment was professional and helpful. The man who did the job came on time and took the time to listen to my requests. He was professional and very helpful. I was very impressed with the job and will use them again
16 Jun 2014
francescah1 from Brunswick
Crystal Clean came at short notice on a sunday afternoon and steam cleaned 2 couches and 2 bedroom carpets. They were friendly, efficient and the results were excellent. I will definitely use them again next time.
22 May 2014
I was very happy when I got my carpets cleaned by crystal clean. the results were amazing and the price was very good considering they did a outstanding job. I also got my tiles cleaned. let me tell you the results were amazing. highly recommend crystal clean carpets to anyone.
22 May 2014
karen18 from Wantirna
This is the 1st time I have used Crystal Clean Carpet & Tiles cleaning service and was very impressed. The phone conversations I had with Saydee were very informative. Saydee was very patient, polite and great to speak with and answered all my questions with due care. Serage and his mate did a fantastic job steam cleaning my carpets and when he left it did not feel soggy which was great. The demo he did on the tiles in my kitchen & family dining was fantastic too. There is actually white grouting under all that dirt! They were very very honest and told me that I did not need the tiles in my showers & family area & rumpus cleaned. Thank-You heaps for a great job done. I have been recommending them to all my friends already.
11 May 2014
crystal clean cleaned my carpets not long ago, they came up amazily well. the lady who scheduled the appointment was professional and very warm. the man who did the carpet was on time and very friendly. will use again
24 Apr 2014
beeg1 from Hawthorn
I researched a cleaning firms with certified trained professionals to clean 39 sq/m wool carpet. I chose Crystal Clean's premium service, using a truck mounted machine (the best). I'm very pleased with the results; the service, quality and price. I got a range of quotes but chose an IICRC professional instead of a cheap amateur clean. Not quite twice but four times the quality and service. Thanks Crystal Clean.
16 Apr 2014
basiles
Outstanding professional, honest and sincere customer service. Will be recommending the services to friends and family.
01 Apr 2014
Thanks guys. My tiles look like brand new. My rug also looks like I just bought it. All the stains are gone that my 3 little monsters have made. Will definitely be recommending you.
28 Mar 2014
kylieb35
Thanks so much - our carpets were in desperate need of a clean and we are very happy with the result - they look new again. Great service - definite repeat customers.
24 Mar 2014
nickf7
We found CCC & T at the Baby & Toddler Show in Melbourne. Friendly and approachable during booking we were able to get a Sunday visit which was really helpful. Serage was our technician, again friendly and professional he did a great job and even recommended we didn't have tile cleaning at he felt this may damage the stonework. Highly recommended! Thanks team!
20 Mar 2014
Anonymous
Steam cleaned carpets throughout house and repaired / restretched carpet that had previously been water damaged at no extra cost. Service was polite, friendly and result was fantastic.
14 Mar 2014
JanB2 from Somerville
Had 60metres of white tiles with stained grout cleaned and miraculoudly I have now white tiles and white great Amazing My white carpets that are 17 years old look brand new again
04 Mar 2014
janettep3 from Aspendale Gardens
Our carpets had bad stains from dog urine and blood and they got them all out and the carpets look completely new again. Great result, fantastic service and communication, even follow up calls to check the stains had gone completely.
28 Feb 2014
aishahd from Narre Warren South
I had my couches and mattress cleaned and was extremely happy with the results. My light grey couches are as good as new. And I was amazed as to how my mattress turned out. I didn't realize how 'unclean' they were until I saw it afterwards. So I highly recommend their work, they are extremely professional and I loved the customer service. I would definitely use them again.
28 Feb 2014
cherylw17 from Crib Point
My Husband wanted to rip up the carpet and put down floating floorboards because our carpet was so bad. We had tryed other services and the do it yourself steam which looked ok for a few weeks but the stains and grime was not gone it stays in the underlay. I call Crystal Clean Carpets after seeing a girlfriends carpet and tiles done by these guys. They are fantastic, the carpets look great, stains all gone. Reasonably priced, very professional. They came on time, moved the furniture, it was dry in on time and the lovely clean smell was a delight. If you want a truly professional deep clean this is where to go
15 Jul 2013
amys37
We live in a share-house with cream-coloured carpet that's at least 20 years old, so weren't expecting much, but the results were fantastic! It's made the whole house and even the air feel cleaner and fresh. The technician was careful, knowledgable and thorough and gave us some good tips for keeping the carpet clean. We also had the shower done and it has made a huge difference, even though again the shower and grouting is old. We would definitely recommend this business and use them again, and as renters it is well worth it because our landlords were really impressed with us!
15 Jan 2013
paulines3
We had them clean our upholstery and our tiles in the kitchen and bathroom (including shower). They did an amazing job and the technician was kind, knowledgeable and helpful. I was convinced our chairs would be permanently stained and had no hope of getting them looking decent again. Well, Crystal Clean Carpet & Tiles performed magic and our chairs look amazing!!! I was also amazed how beautiful our grout looked after the cleaning. I was so pleased with the work they performed and will definitely use them again! ----------------------- Crystal Clean Carpet & Tiles also cleaned the carpets at my son's kindergarten in Northcote. We were so pleased when the technician actually did a thorough vacuum of the entire carpet area prior to cleaning. He also made sure to address any queries we had prior to cleaning and was extremely professional and helpful. We were quite amazed how filthy the water was after the cleaning...proof of all the dirt and grime that was removed! I feel so much better knowing our children will be playing on carpet that is truly clean and free of all the nasties!! We'll definitely use them again at the kindergarten in the future!
Details:
Chelsea Heights, VIC, 3196
Tel: 1300767760
Status:
Verified

ABOUT Word of Mouth

Word of Mouth is Australia's No. 1 business reviews website. It's the best way to find out what businesses are really like before you use them. All reviews are from real customers (we have several ways of checking), giving consumers a clear understanding of the business' track record.

Businesses on the Happy Customers Program actively encourage transparent feedback and you can be sure you're choosing a business that makes customer service a priority.

BUSINESSES

Want a page like this? If your business provides good service, the Happy Customers Program can build trust and increase sales.

Find out more