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The Original PC Doctor

5/5 RATING BASED ON 156 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend The Original PC Doctor

Customer Reviews for:
The Original PC Doctor

17 Jul 2020
robh143
I have used on PCDoctor on a few occasions, Very friendly, great service at a reasonable price
29 Mar 2019
carmel-e
Very good service, Daniel phoned to say can arrive early. Once finished asked if I had anything else that needed to be done, which I did. Very happy with TheOriginal PC Doctor, would recommend them.
15 Jan 2019
michellew178
My internet stopped working during a storm and after waiting several days to have the modem replaced, I was told it was a hardware problem. I contacted PC Doctor, who was able to send someone the same day. I was very impressed with the technician Andre - he quickly restored the internet plus helped me to set up my WI-Fi again, making sure my devices were all working before he left. I am very happy with the prompt service and the end result.
05 Nov 2018
janetc896 from Nambour
Great service. Easy to work with and a friendly manner.
08 Aug 2018
patricias200 from Dandenong North
I had Benjamin build a computer for me to my very specific requirements. He then installed and was available for a couple of after hours follow up calls for minor hiccups. I found him and the company extremely professional and punctual and have used them about three or four times for new computers and repairs. All calls or emails are logged, answered and followed up. I have no hesitation in recommending this company and Ben in particular.
17 Jul 2018
nicolek22 from Applecross
Very prompt response times and Andy was most helpful in giving me options to rectify a slow and overloaded iMac
10 Jun 2018
michaelt490 from Crib Point
Refreshing experience. My consultant Eddie was efficient, explained everything thoroughly and was very professional and knowledgeable. Thank you, I will certainly be using the service again and will not hesitate to recommend them.
15 May 2018
davidk475
Excellent service. Good outcome Benjamin sourced the correct parts for my computer and installed them. Then transferred the data from my old HDD to my new SSD . Now my computer works as it should.
09 Apr 2018
susanj8 from Park Orchards
Whenever I have a computer problem, The Original PC Doctor is the first place I call. They always respond quickly, talk through the problem on the phone, then assign one of their technicians to come by the house. Today, I couldn't have been happier with Mike's service. He was more than prompt; he was very knowledgeable; he was kind, personable and professional. It is a good feeling for me, a non-tech person, knowing I can always turn to the Original PC Doctor. Thank you for your excellent service!
22 Feb 2018
kerryr108
Excellent service - fixed the problem and more. Tim was punctual and gave excellent , helpful advice on lots of things too. Reasonable price for the work done and I particularly appreciated the multi-tasking!
30 Jan 2018
hollyk226
Hi there, I just wanted to personally thank John for the wonderful work he did to help me. He went above and beyond and I am hugely grateful for his kindness and assistance. Cheers! Holly K
24 Jan 2018
norman-b664
The service provided by Virag was first class,very patient and understanding' I would highly recommend him' Regards Norman
15 Jan 2018
paulp365
Id just like to let you know that my new computer is going very well thanks for doing the service i needed {saturday} cheers Paul p
12 Jan 2018
amanda-c255
Thanks Kcasey, Tim fixed our issue. He was very professional whilst being friendly and relateable which made the experience of having a stranger in my home a lot more comfortable. I will confidently recommend your services to my friends and family. I am very greatful to have access to my computer again as are my children. Kind regards Amanda
09 Jan 2018
dietmarr
Hello Emil and the team - Thank you for sending Ben - he fixed s e v e r a l things! 10 out 10. Kind Regards. Dietmar
04 Jan 2018
annv375
Hi Emil, so far so good Benjamin was very helpful and patient, my printer problem seems to have been corrected, and emails have not disappeared yet, thank you for your follow up I appreciate your service and support. Ann
19 Dec 2017
carolyn-c433
I was impressed with the service provided. The technician Ash was excellent solved my problem promptly after I had been to MACALERT 6 times without a result and spending a considerable amount of money. From the first phone call to your company the service has been of a very high standard in fact I would recommend it to anyone, in this day and age it is rare to find a company of such high standards and who actually cares about quality of the service they provide to customers. Thank you. Carolyn C
19 Dec 2017
andreaa822
Hi Emil All went well computer is running fastee and I am very happy w the service thank you for the prompt and friendly service Andrea
15 Dec 2017
wolfgangk203
Dear Emil, Fantastic service and very happy with the job Mark did. 10 out of 10 for a job well done. No hesitation in recommending the Original PC Doctor to anyone requiring assistance with their computer. Will be telling my friends to call the Original PC Doctor when assistance is required to sort out their computer problems. Kind regards Wolfgang and Wendy
01 Dec 2017
michelle-b728
I was very happy with service provided. He did a really great job and would recommend PC Doctor to anyone and will definitely be using you again. Thanks
24 Nov 2017
tinag757
Thank you to The Original PC Doctor, Outstanding service from Glyn. We''d have no hesitation in using your services again. We were very impressed.
22 Nov 2017
frankl154
HI Kcasey Ash is a very good technician, with a personality that makes communication easy. I would positively refer Ash to anyone with a PC problem. Thank you and thanks Ash. Kind regards Frank
13 Nov 2017
julief859
Hello Emil, Paul did a brilliant job. I set him a pretty big task. Very happy with the PC Doctor experience. Thank you Julie
10 Nov 2017
chrisw402
Hi Emil This is the second time that we have used your services. We were very satisfied on the first occasion which is why we came back to you a second time. When we realised that Paul was our technician again, we knew that we would be in good hands. He didn’t let us down. I’m sure that he is typical of the technicians on your team so if we need help with computer issues in the future, we’ll be calling you. Kind regards Chris W
27 Oct 2017
allanb125
Leon is amazing tech. We have had 2 other companies and both told me to buy a new computer which would have cost $2,000 for my needs, where Leon came and solved the issue for $200. He left me with advise to follow in case i had issue in the future in easy English not tech talk. Leon is a 12/5 or 24/10 for service, backup and to explain so I could understand the issue in my 3 year old computer. Cheers Allan
26 Oct 2017
katej553
Dear Kathy, I was extremely happy with the service provided by The Original PC Doctor and would 100% recommend The Original PC Doctor. Kind regards, Kate J
26 Oct 2017
kimw466
Hi Kcasey, Everything is fine now with my computer, and George went above and beyond with helping me with any of my queries. Thanks again. Kim
25 Oct 2017
gailb711
Hi Kcasey Just to let you know that my service with Carlos on Saturday was fantastic. He was in touch with me, he arrived on time and diagnosed the problem very quickly….overall the experience was great would recommend to anyone. Thanks, Gail.
24 Oct 2017
janep691
What a joy! Lovely man John & he fixed the problem in a flash! I'm so so happy ur on board. Thanku John & the team. Jane
23 Oct 2017
gregt783
Hello to The Original PC Doctor team Thanks again for quick and professional service Kind Regards Greg.
19 Oct 2017
ben-l886
Hi Kcasey, Thank you for following up. Michael was absolutely fantastic. He was very professional, courteous, and definitely very helpful. I am also very satisfied with how PC Doctor communicates with me regularly to keep me updated with the technician’s arrival. Much appreciated. Regards Ben
17 Oct 2017
vive519
All went reasonably smoothly on Saturday! From what I have experienced since the harddrive upgrade all is working properly. Big thankyou to Alex for attending to the issue promptly & clearly explaining issue at hand . Kind regards Viv
12 Oct 2017
gabriellec689
Hi, Paul & Alex were fantastic yesterday! Thanks so much for organising. We have more desk moves scheduled in a couple of weeks, so would love if we could get them back. Will be in touch shortly. Thanks Gaby
12 Oct 2017
johna488
Thanks for your email. I have received very good service from the pc doctor in the past and will continue to use your expertise and assistance as needs arise in the future. Mark was extremely helpful with our NBN and Apple difficulties and all is running well at present.
10 Oct 2017
catherinh
Thank you, Emil, Alex sorted out my computer problems and queries. He could not have been more helpful and patient. I am very pleased that I called The PC Doctor to assist me with computer problems and updating requirements and recommend your company’s expertise and efficiency.
05 Oct 2017
howardp830
Hi Emil, just like to say great service from you and the team and would have no hesitation in calling on your services again great job guys.
04 Oct 2017
lorraine-k863
Hi Kathy, Thank you for contacting me. I am very happy with the service as Alex did a wonderful job. Thank you once again for the service. Kind regards Lorraine
02 Oct 2017
rossa688
Dear Kathy, Yes I was impressed with Pauls attitude and service. I will pass your contact details to friends. Thank you again. Cheers, Ross
02 Oct 2017
rons514
Good morning to you, I would like to say that I have over many years experienced the assistance of many Technicians who were trying to assist me with my problem's with the computer. Most have been fantastic. None of these people have come even close to the assistance which your Consultant: James Job #: 154694 Job Date: 26-Sep-2017 3:30 PM gave. I observed a truly professional technician at work which resulted with quite a few of the problems which I knew were looming were corrected along with meaningful discussion and much valued explanation. If in the future I have the need to have work done on my computer I will have no hesitation in contacting your business for help. Please pass on my thank’s to James a true professional. Kind regards Ron
27 Sep 2017
liz-b38
To The Original PC Doctor. All good thank you I will definitely use your services in the future Kind regards Liz
22 Sep 2017
ryant251
Hi Kathy. Everything went well thank you. George was excellent and I thank him very much. Thanks Ryan.
21 Sep 2017
graigb
George was clear helpful and incisive. The task was completed and my computer is back. As far as Im concerned it was money well spent and WILL recommend.
19 Sep 2017
moreeng503
To The Original Pc Doctor Very satisfied with the service we received computer working well. With regards, Moreen.
11 Sep 2017
elizabeth-d968
Nav Preet was excellent. He fixed the computer problem and answered all my questions. He was polite and his English was very good. I would be happy to have him another time.
07 Sep 2017
karenm276
Hi Emil, Eugine has both great skills and a professional manner and the success of the enterprise - switching over computers - is proven by my ability to send this email! He put everything together, talked me through some changes to programs and said that if I hit any snags he would help guide me through. I find technology daunting and he kept me from having a melt down. Knowing I can call on the services and skills of your technicians gives me great peace of mind. Thanks so much, Karen
29 Aug 2017
jayew217
To The Original PC Doctor. Everything is working perfectly now. Thank you very much. Best Regards, Jaye
28 Aug 2017
ros-p300
To The Original PC Doctor George was lovely and very helpful, and explained what was wrong and how he was fixing thankyou, will definitely recommend The Original PC Doctor
23 Aug 2017
charlesm649
So far so good haven''t been on the laptop much . But Paul''s work was very good and professional. He''s done a really good Job. Ta.
23 Aug 2017
elaine-f
Good Afternoon Emil, We are happy to date that Paul was able to assist us to repair the problem and ensure that we felt secure enough to use the email program safely. He also installed the AVG Security program, which we had previously used prior to the new computer purchased from PCdoctor on the 22nd June, 2017.
23 Aug 2017
Anonymous
Good morning. Thank you for your emails and your service. I had a great experience using your company and the lovely technician Vishal was helpful, polite and efficient. I very much appreciated how he kept me informed all through the process. I am happy with the outcome of my service, my computer is running very well and I felt that everything was fully explained both before, during and after the work was done. For this I am very pleased.
09 Aug 2017
lynw13 from Vermont
I very much appreciate the trouble Benjamin went to to fix my laptop, he is friendly and courteous, and I thoroughly recommend PC Doctor.
02 Aug 2017
johno259
Hi john here I would like to thank your company especially Eugene for the computer work recently done for me, there was a little communication hiccup but that was outweighed by the job carried out by Eugene….Thanks again….John
11 Jul 2017
raymondc68
Big Thankyou Virag you did a great job Ray and I would recommend you guys to anyone who has problems with their computers or iPads Thankyou once again
08 Jun 2017
pamelal506 from Yarraville
Came in to get my Iphone fixed (wouldn't charge properly). The person at the counter was quick to diagnose the problem (fluff in the port) , solved it (using a pair of tweezers) and tested it to be sure. Works perfectly. All without charge and very friendly too.
06 Jun 2017
david-k276
HI there Paul Thank you for your support . Much appreciated I ran a virus check today but nothing appeared so far Yours Sincerely David K
06 Jun 2017
raymondb600
Hi Kcasey Alex did a great job repairing and updating my computors hard drive I would have no hesitation In recommending him to my family and friends Ray
17 May 2017
johnh274
Hi Hanna thanks for your help and staying at it until solved Thanks also to Paul for his skill and helpfull manner
26 Apr 2017
cherylw229
Thankyou - Danny called back this afternoon and fixed what I wanted by remote control. I want to say thankyou to you all for getting me out of the "hacking" mess I was in. Your service is professional and excellent and I will certainly have no hesitations to use you again when needed. I have also told friends that I recommend your service. So its a big thankyou from me. Cheryl
19 Apr 2017
siobhano886
Hi Eugene. Many thanks for all your help and the invoice. Very happy with great service. pc doctor has earned a good review. Regards, Siobhan
19 Apr 2017
joys336
Thank you so much Peter. Those problems that I was experiencing plus the new features of Windows 10 took away my confidence. Its now been completely restored. Your warm and professional manner, the way you explain how to use the software is excellent, something I've not experienced before. On those previous occasions when errors occurred I would drop off my computer at a service centre then collect it and be none the wiser. Very impressed. I will most certainly recommend you when I get the opportunity plus call if experiencing any other problems. Joy
19 Apr 2017
christineh454
Hi Arran, I'm delighted with your efforts and look forward to seeing Darren around 2pm. And thanks to Kcasey, too.. Really appreciate you all. Cheers, Christine H xxx
19 Apr 2017
adrianb778
Dear Kcasey, Just a short note to say thank you and the service recieved from Peter has been great Best regards Adrian
13 Apr 2017
martinb896
Thanks Emil, John was terrific. Sorted the Mac drama. We’re very happy with him, you, your service and The Original PC Doctor !!! Well done Guys !!! Cheers Martin
12 Apr 2017
robertg181
I wanted to let you know – and please pass this on to your Manager as well – that Panos is an outstanding PC technician. You are undoubtedly already aware of this… When Panos came to my home yesterday to fix a PC & printer communication problem he was just outstanding! Punctual, affable, and just plain very impressive. Within 5 minutes the PC & printer were talking to each other again – and after a further 10 minutes – he was out of here. I have used the PC Doctor some years ago with a positive result – but yesterday was just a very superior performance. Please pass on my sincere thanks to Panos again – and I will certainly be recommending The Original PC Doctor to anyone who will listen to me! Many thanks & regards, Robert G
02 Feb 2017
roryr745 from Glen Osmond
Great service, Peter provided excellent service in restoring data (as far as possible) from a corrupted drive and replacing with a new drive. He provided a clear explanation of the options, risks and possible solutions. He arrived when he said he would (a much appreciated trait). Overall very satisfied.
03 Jan 2017
miket524
I recently had a computer repaired from the PC Doctors and i was more than satisfied with the service. Mark the technician was a pleasure to deal with and had the computer running better than when I bought it from my local computer shop. I can recommend this service based on my experience.
28 Dec 2016
jrs656
Had Daniel out today he was fast worker and fixed all my problems on the computer, thanks PC doctors I will call you next time I get stuck
23 Dec 2016
rhondat89
Thanks Guys! Simply stunning service from the pc doctors. My computer wasn't booting and within a few hours a technician was at our front door and got us out of trouble in no time. We have used them a few times over the years and we have always been plesantly surprised with the service. I would recommend the service as they are prompt and polite to deal with and the prices are very resonable to. Mrs R. Taylor
22 Dec 2016
ronalds447
Dear Sir/Madam, We wish to record our sincere appreciation for the help we recently received from Peter. When we thought all was lost with our computer, Peter in his calm, professional and supportive way fixed it for us almost overnight. The cost was entirely reasonable and worth every cent. We now have a perfectly working computer again. Please be assured that we will always visit you should we need help in the future. Kind regards, Ron and Julie
02 Dec 2016
john-s656
Fixed my problem quickly. Easy to deal with and very happy with the final result. Got my out of a problem fast!
13 Oct 2016
lynt567 from Vermont
We are having trouble setting up an email and The PC Doctor is currently helping us with our problem. Will finalise review once the issue is rectified.
27 Sep 2016
janec787
We used PC doctor when my Macbook Pro stopped working. After over two weeks we finally we advised that the logic board needed to be replaced. The cost was ridiculous, especially after what we had already paid to just get them to look at it. So we decided to get them to just back up the hard drive and in the interests of time, purchased the hard drive off PC doctor at close to double the retail value, plus pay for the back up service. We did this because we needed the files asap. We were advised that this back up would take 2 business days. After several calls inquiring we learned that it hadn't even been looked at after 3 days. This was a massive inconvenience as we had taken leave from work to pick up the computer. But were advised it wouldn't be ready. A week later we finally got the laptop and hard drive back, via courier at our cost. With no acknowledgement of the lengthy delays and inconvenience caused. We had a lot of trouble getting in contact with the technician. We placed numerous calls and emails to try to get information. The people we spoke to in reception were unable to provide any information, and seemed to have very limited knowledge about computers (and we were only talking about backing up a computer). This made the whole process even more frustrating. I would not recommend PC Doctor.
01 Sep 2016
bronwyng576
Hi there, Just some quick feedback for you. Mark has been awesome and provided excellent service on both the laptops he has repaired for my family. Can you please feedback to him, that after my extensive discussions, numerous emails with MICROSOFT, they have agreed to reimburse me for the cost the repairs to my laptop! WONDERS NEVER CEASE !
01 Sep 2016
martinb896
Thanks for the rocket. John was terrific!!! He identified what was slowing the Mac down & rectified that. Now it runs like a dream. Well done guys. And thanks to John !!! Very happy with your service Cheers
22 Aug 2016
jaynep356
Thirun, Thank you for your great service. You were helpful and calm in your approach. Very much appreciated.
22 Aug 2016
rhonddat
Just a quick note to say that John has been and fixed my email problem. It is all working nicely now.
15 Jul 2016
davids927
Please pass on my sincere thanks for Sean's efforts yesterday to fix my printer connection. He could not have been better in the clear and efficient way he handled this remote job, especially as I'm a "techno-dinosaur". Congratulations, Sean. If I need help again, I know where to call.
15 Jul 2016
staceyk575
Laptop is going great. Mark did a fantastic job. He called and spoke to about what he was doing and gave me updates as he went. Top job.
15 Jul 2016
brianb192
Sean was excellent on both this occasion and previously. I could not be more pleased with the excellent service provided by Sean and PC Doctor. Many thanks.
15 Jul 2016
cathyf427
Nick was excellent, very thorough in what he needed to do and personable when we chatted during our time together. Happy to remain a PC Doctor customer, thank you
13 Jul 2016
pamt176
Sean and I had a short chat about how my laptop was still on the way out. A week later in frustration I bought a new desktop from a local fella which had nothing to do with Sean-. Sean is absolutely brilliant and was soooooooooooo patient with me every time that I dealt with him.He is an asset to your company, certainly with 70 year old who is terrified of computers and stuffs them up.He is so gentle and instills confidence in his customers , and I would certainly recommend your company to my friends if your operators are all like Sean
08 Jul 2016
barbaraw861
We were very happy with JamesL Timely and efficient. We always highly recommend PC Doctor to our friends.
05 Jul 2016
roderickm1 from Preston
No problems with Brett. He turned up on time and did an excellent job. Also gave me some good advice about online banking security which I shall act upon. Most pleased with his efforts, workmanship and overall attitude and the printer is now my best friend and I feel more confident in my computer also.
04 Jul 2016
bernda
Thanks for follow-up interest. Generally running ok for now. Happy with the past service and will get back to you if (hopefully if, not when ) needed.
04 Jul 2016
cherylw229
Hello again Everything is fine with me - computer is working fine and I have just recharged my Telstra prepaid account so my internet access will continue for another 2 years. So thanks to you and your company I can continue to do with my computer what I want and need. So thanks for getting me out of the situation I was in and now everything is OK. So at this stage I do not need anything else. However, I have been telling other people about your service and how helpful you have been to me and hopefully word of mouth will bring you some more business. Cross fingers!!! Thanks again
01 Jul 2016
donnaw408
The service provided by Brett was great. He was very informative, and helpful. As a mother of two, it was very convenient for him to come to my house. I wil be using the pc doctor in the future
30 Jun 2016
jennier628
). I'm very satisfied with the work that he did for me. I not only had my problem fixed I also learnt a lot of things about my iPad that I didn't know. He was very friendly and had no problem answering all of my many questions, and I had a lot! Thanks for everything and hopefully I'm set to look after myself now
30 Jun 2016
monicas40
Thanks I was very satisfied and Nick was brilliant. Very happy how quickly he took care of the issues. Will be in touch for further help with my client's computers.
30 Jun 2016
jeremyd861
Thanks for the follow up Original PC Doctor. Everything is Going well. Brett did a great job
29 Jun 2016
christinej235
I am really happy with the service Vishal has provided. The computer seems to be virus free and working properly again.
29 Jun 2016
aliceb720
My computer working well, great service from Mark, I had a quote and a time for return of my computer and price and return date spot on, thanks again
29 Jun 2016
paulv935
All good, your guys are great, we wouldn't go anywhere else, would recommend you to everyone, cheers With regards
29 Jun 2016
alfs757
Thanks for the follow up email. Very happy with the service I got replacing the hdd on my Mac. Service was efficient and thorough.
29 Jun 2016
peterd762
Pleased to report that the computer is running smoothly with all issues resolved. Thank you
29 Jun 2016
johnd981
I'm very pleased with the very professional and efficient way in which James carried out the required job.
29 Jun 2016
markh649
Excellent work by Nick (Technician) again, Thank you again, the original PC Doctor for this.
28 Jun 2016
michaell454
I could not be happier or more satisfied with the service and technician that came to me .
28 Jun 2016
lenf985
Thank you so much. All is good now. I have not had any problems since Daniel rebuilt my PC.
27 Jun 2016
kerrib215
The computer is going very well thank you and Mark is amazing – very helpful and knowledgeable. Will certainly use you guys again if needed.
24 Jun 2016
normad13
Everything is fine thank you. I was quite happy with the service and will use you again if I need help and being a pensioner if I can afford it. Thank you for your follow up.
24 Jun 2016
dougg228
Everything is going quite well at the moment thanks. I have a few odds and ends I would like to tidy up myself if I can, but I would be in touch immediately if I get into difficulties. I have disposed of my old desktop printer which died last week and I have successfully linked my laptop wirelessly with my wife's printer. So I am encouraged. Thanks again for the excellent service.
24 Jun 2016
08702c0b
Thank you for your email follow up regarding service of my computer by Ryan on 4/5/2016. All seems to be working well, thank you. I will certainly contact you if I have any computer concerns. Thank you very much for your great service.
23 Jun 2016
pn1 from Mitcham
I am very satisfied with the service provided by the original PC doctor over several years.
01 May 2016
wendyj155
I was completely satisfied with the service. Ryan, the technician was calming, easy to understand, patient and I didn't feel like a dill. He also recommended ESET security which save my computer and my sanity as I had had a problem with pop up bugs. Their after service care was a lovely surprise with phone calls and emails to check "all was well" I would recommend their service to everyone. Thank you.
22 Apr 2016
susanl278
Dear Emil, We were delighted with Johns help this morning. He was punctual polite and instructive. He set up other devices that have bought me into the space age. Sincerely, Sue Lawrance
15 Apr 2016
celiab908 from Mitcham
I've used these guys a few times and always been happy with the service and the manner in which it is delivered.
15 Apr 2016
neilm340
Hi Emil. Thanks to you and Daniel for all your help. I am up and running with my new computer thanks to Daniel's great help on Friday. I will recommend your business to anyone needing quick and professional service. Kind regards, Neil.
15 Apr 2016
gayeb from Seaford Rise
Gaye B Our experience with The Original PC Doctor was very positive. Sean was able to link into my computer and his knowledge of Apple Mac and Macbook Air enabled him to set up and link my computers. His help was invaluable to me as I run a Training Organisation and computer links with students are the business lifeline. I live in South Australia and Sean was able to access my computer from Melbourne, so distance is no object. Quality of service, quality workmanship and quality follow up from the office are all part of what make the team at The Original PC Doctor my 'go to' when any glitches show up on any of our computers.
14 Apr 2016
julianp839
Hi thanks for the follow up All is great thanks ,Ryan has done a great job so a big thanks to him .
13 Apr 2016
madinae
Hi John, we were very satisfied with the service provided, a friend recommended PC DOC and we were very satisfied. A Jay was very helpful and patient as my pc skills are minimal.
07 Apr 2016
karenm276
Eugene was great. Fast and helpful though my lack of IT knowledge must tax the patience of you guys, Karen
05 Apr 2016
terryn625
Just wanted to highly commend Daniel. He was able, pleasant and was punctual which I see as a major plus. Job well done. Thank you. Terry
04 Apr 2016
richard-davies757
Sean was great and he fixed things just fine. Thanks again to PC Doctor for getting me out of a jam.
01 Apr 2016
davidb874
Hi Emil I refer to your nice email to me on 25 March 2016 as a follow up to your services which you provided to me on 12/1/2016 Since your email I have spoken on the phone to firstly Corey and then he arranged for your Mark to phone me (which he did yesterday) and between us all we have fixed the little problem that I had re the scrolling down and up issue in my Documents file. It would seem it is a problem that Microsoft has with window 10 and it is being worked on but it affects lots of people in the meantime Currently all is now well with my computer. So thanks Mark for your advice and thanks Corey for your follow up call this morning to make sure alll was ok Sorry I could not talk to you for long but I was on a golf course (and they do like me using my mobile for very long ) Thanks to all at the PC Doctor. Your service is great.
01 Apr 2016
steves587
Excellent service provided by both the company and the tech who come to our place to solve our computer problems. Will recommend them to friends and family
19 Nov 2015
ginav651 from Bulleen
I will be using PC Doctor again and iI will be recommending them to family and friends. They took the stress out of having computer problems. Brad was polite and unintrusive in my home. He diagnosed the problem quickly and gave me advice on what my options were. I chose the more expensive option but now have a computer that is working better than it has in long time. He was patient and waited till I was happy with how everything was working before he ended the session. I was treated like a customer and not an idiot. I have experienced the latter with a certain online support that I have paid for and will not be using again. I know who I will call next time I have computer problems!
28 Oct 2015
pats241
Hi The Original PC Doctor As always very satisfied with the service in both promptness and quality. Many thanks Pat
05 Oct 2015
nickd627
Hi The Original PC Doctor Peter was excellent - When you have people like that its the reason why I keep coming back to PC Doctor for all my computer needs Many Thanks Nick
05 Oct 2015
genevievet472
Thanks The Original PC Doctor, Daniel did a great job, he responded to a range of requests, he was conscientious about the time he spent, and was focused on the results of his efforts. I will be pleased to have him come again in the future if required. Genevieve Genevieve Timmons
05 Oct 2015
johns438
Hi The Original PC Doctor, Brad's work was very good, as it has always been even he doesn't follow Collingwood. Always happy to have Brad fix our PC problems. Best wishes. John
05 Oct 2015
leighs595
Hi The Original PC Doctor, I was extremely pleased with Shaun repairing my laptop. I have already referred to my daughter who was also very happy with what he did. Kind regards Leigh
05 Oct 2015
julianc954
Hi The Original PC Doctor, I was extremely pleased with the service from PC Doctor and Brad was great and very helpful and informative. Kind regards, Julian
05 Oct 2015
diannel808
Hi The Original PC Doctor, Thank you for the follow up email, excellent customer service in itself.. Brad was great, as always and thoroughly assessed the problem and contacted Telstra. It turned out that my email problem was due to Telstra suspending the account due to suspicious activity. All fine now and another satisfied customer! Regards Dianne
05 Oct 2015
julief210
Hi The Original PC Doctor, Thank you for your email. All I can say is Steve was fantastic. Very thorough and got my computer running like new. He was happy answering the questions I fired at him. He also gave me answers in layman's terms that I could understand, as I'm not very computer literate. LOL! I used ****** for the first time last year to correct things on my computer and paid a very high rate and he was in and out like a shot. Now Steve has fixed my computer up properly, I now know that Geeks to you didn’t do a thorough job and only did a quick fix. The receptionist even said to me keep him there for the hour so you get your moneys worth. I didn’t know any different thinking all computer company's like Geeks to you and yourselves were all the same, so didn’t know what to expect really. I will definitely use your company again as I am a small two man business and have to do all my own bookkeeping, so I need the computer. Thank Steve again for all his help. Thank you and kind regards Julie
05 Oct 2015
joycek760
Hi The Original PC Doctor, We received excellent service thank you. Brad was extremely prompt and very helpful and friendly. We will continue to use PC Doctor with any problems we encounter. Thanks again. Joyce
05 Oct 2015
carolinef829
Hi The Original PC Doctor, We were more than happy with the help we received over the phone. The problem was quickly fixed by the technician remote logging in which was fantastic as we live in a remote area of the NT where good service and support can be hard to come by. Thanks again, Caroline
05 Oct 2015
richardr1 from Balnarring
Hi The Original PC Doctor Very happy with service offered by a very professional Sean. Hopefully I will not need you again but if I do I would not hesitate to use your services again. Thank you and kind regards Richard.
01 Sep 2015
traceyw894
Hi The Original PC Doctor, Dennis was professional, punctual and did a great job. I was impressed. I will have no hesitation in calling you again. Thank you I am so glad I found you. Regards Tracey
01 Sep 2015
hughw225
Hi The Original PC Doctor Thanks for your follow up email. I was very impressed with the service I received from Manny, my PC is now running very well and I have not had any more problems. Please pass on my thanks to Manny. Kind regards, Hugh
14 Aug 2015
dimid307
Sean did an excellent job and got my laptop working again. He also did some other things to make the PC more friendly. I had before some issues with the PC freezing or going slow. I have to wait to see if those issues are also gone. Otherwise I am very satisfied Thank You
14 Aug 2015
sherynb
Hi Charmagne, Many thanks for your email. I was very happy with Daniel's service and the speed with which he was able to be at my premises. Thankfully he was able to sort out re-connection of my server (NO THANKS TO ******* )!!! Hehe...Just thought you'd be interested to hear that ****** are compensating me for the costs involved with this and I am currently filling out forms with regard to my loss of business by them causing me to be with no internet for 6 days!!! You may recall that I was very upset when I spoke with you to book my call-out. Please thank Daniel again for me. As I said, I was most impressed with the overall professionalism of your organisation! Shame the same can't be said for ******!!! All the best, Regards, Sheryn
10 Aug 2015
marys994
Hi Adam, I was very pleased with the service provided by Sean and would not hesitate to use your services again. Kind Regards Mary S
10 Aug 2015
louiseb190
Hi Charmagne, As per my email on 23/7 I was extremely impressed with your team, they were very professional and sorted the matter expediently. I have your number on speed dial now for when the next technological emergency occurs, Thanks again, have a great day, Louise
07 Aug 2015
clivec859
Hi Charmagne, Just to let you know I was very pleased with the service provided by PC Doctor and in particular by John. It proved a bit more complex than first thought and so took a bit longer than I had hoped but the service I got was excellent and the PC is working well. Regards, Clive
05 Aug 2015
trevorw873
Hi John, Putting it succinctly I could not have been more satisfied. If I need your services again I hope you would be able to make AJAY available. He was extremely efficient and courteous and I am vey pleased that I used your company after doing a Google search. Thank you for your excellent service. Yours sincerely, Trevor
04 Aug 2015
rebeccab379
Adam, Thanks so much for your prompt service today via Ajay. He was so professional & very respectful working around my twin babies sleeping. I cried tears of joyful relief when he got my computer going again & the $300 charge was well worth the work its saved me. Your service was excellent, thank you so much.
22 Jul 2015
nolab418
I was very happy with the service, e,g. Contacting me via phone immediately after I had emailed you. I also like a technician is able to come to my home within a short time frame.I had Brad connect & install programs on the one day and had Brad back within 2 days to connect the new printer, as a result of him not being able to get my old printer working. Having said all that, I will still call the PC doctor whenever I require help with my computer. Cheers, NOLA
20 May 2015
julieb821
Hi The Original PC Doctor. Thank you for your consideration. Eugene was fabulous. Very efficient, helpful and obliging. It is great to have my Computer back up and running. Should I need you again, I won't hesitate to call. Julie.
18 May 2015
johnb788
Hi The Original PC Doctor Thanks for your enquiry. My computer seems to be going without problems since Bill’s assistance. He did a good job for me!! I will be back in touch if any further problems develop. Kind regards John
18 May 2015
958dbf50
Hi The Original PC Doctor We were more than satisfied with Sean's performance and overall engagement of our son and his computer problems. He was knowledgeable and friendly towards my entire family and a pleasure to have in our home. His diagnosis was absolutely spot on and now the computer has been repaired. Thanks for your help Regards Jon
15 May 2015
kaths5 from Glen Waverley
My experience with The Original PC Doctor has been very positive. Both the home visit technician, and office support via phone, have been polite, prompt and successful in solving all my computer concerns. I have no hesitation in recommending them to family and friends.
05 May 2015
susanb950
Hi The Original PC Doctor, Peter is lovely. He has come to fix my computer several times and he is always very pleasant and fixes the problems. No complaints at all!
30 Apr 2015
lora-m
Hi there, I thought Sean was very savvy in his work, professional and very informative. I'm not very computer wise but he explained to me very clearly on things that I had asked. I highly recommend Sean for any computer work that needs to be done. If I have any problems with my computer again I would not hesitate to call Sean out again. Cheers
30 Apr 2015
bernardd993
Hi Original PC Doctor. We were very happy with Peter's time with us yesterday - problems were sorted out clearly and speedily. Many thanks, Bernard
30 Apr 2015
petere615
Hi Original PC Doctor, I was very happy with your service, and Brad was very helpful, I would have no trouble recommending your company to someone else. Thanks for your help, Peter.
30 Apr 2015
ramona-n
Sean was very helpful and fixed all issues. He was very patient and nothing was a bother. I would certainly recommend him to others. Many Thanks,
23 Mar 2015
johna488
Thank you for your enquiry re the quality of service provided by Bill recently. I have been a customer of The Original PC Doctor for a number of years. The reason I have been a long term customer is the quality of service I have received over that time and I am happy to confirm that Bill has maintained that standard I have come to expect. I shall be in touch again whenever I may need your services in the future. Kind regards, John
23 Mar 2015
justinw819
John was friendly, helpful and fully effective in saving our years of memories from a damaged HDD. My family and I am entirely grateful. I will certainly request your services again, should I need them, and recommend you to my friends. Cheers, Justin
23 Mar 2015
chrissyg365
My name is Chrissy. Dave discussed the wi-fi issues we had with Sean last Friday and we both welcomed Sean last Monday 2 March, when he dropped back to our place, hopefully with solutions. Sean had worked on 2 modems for us to identify the issue. We all sat together to work on the next steps. Sean explained everything along the way, and worked hard on some continuing glitches. We couldn’t believe that he was able to fix the issue, solve complex associated issues and explain to us, what was going on. We didn’t feel silly, even though Sean is clearly miles ahead of us on this stuff. Sean is personable, smart, savvy, solutions focused and people focused. You just can’t get better than that! Thank you for the awesome service. Dave & Chrissy Gordon
23 Mar 2015
glendat527
Dear Adam, Yes, Brad did a great job and the problem appears to be resolved. No more emails have appeared in my "sent" folder from me via the virus "What's App Web" where I counted 720 to people not on my contact list. Many thanks for your prompt attention to this distressing issue. Best wishes, Glenda
23 Mar 2015
margaretb895
Benjamin was great and explained everything so well even I could understand! And my PC is working much better thank you. He recommended Esnet which I purchased and Benjamin downloaded for me but after 24 hours I decided I hated its restrictiveness and required his help in uninstalling it which was willingly given and I am in correspondence with Esnet for a refund.
23 Mar 2015
peterj955
Hi Charmagne, I was extremely happy with the service provided, Brad was fantastic and I would not hesitate to recommend your company to others. Regards, Peter.
04 Jun 2014
natalied16 from Prahran
I had Calum coming to set up my new Macbook Pro yesterday and he was brilliant. So efficient and knew the answer to every question. They're not cheap, but they're worth it. Thanks guys!
03 Apr 2014
riatonesr from Parkville
PC Doctor to the rescue...needed to have them here to update our Security and some other PC problems..which were accomplished 100%...THANKYOU PC DOCTOR...and keep Franklin on your books he is a wizz-kid and a great guy to deal with.
25 Mar 2014
alicat from Prahran
I was doing a bit of online housekeeping and managed to delete all my bookmarks, which I'm very dependent on. After spending 3 hours googling the problem with no success I called in the experts. And I'm so glad I did. Eugene from The Original PC Doctor was prompt, professional, friendly and fixed up the problem in no time. Plus, after he left I worked out there was a version issue so I rang again, not expecting much given I'd already signed off. However Eugene called and walked me through the second fix, which was above and beyond the call of duty, but much appreciated. I am really happy with The Original PC Doctor and will definitely call them ASAP should I run into any computer issues.
14 Feb 2013
riatonesr from Parkville
PC Hard Drive Reconstruction...As a Building Manager for a Highrise Complex,PC Doctor have proved to be VERY CAPABLE in fixing/Repairing Computers,I would not hesitate to RECOMMEND them 100%...A SERVICE,which we could not do without....Tony Robb,Parkville.
Details:
Ringwood, VIC, 3134
Tel: 1300723628
Status:
Verified

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