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CUSTOMER SATISFACTION CERTIFICATE

Cityskin

5/5 RATING BASED ON 38 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Cityskin

Customer Reviews for:
Cityskin

03 Feb 2021
anastasias392
Corrective work, Non-surgical nose job for pointy nose, lip-filler + anti-wrinkle treatment. Phoar! get ready for a long review... I begun seeing Dr. Erik over two years ago when I relocated to Melbourne for work. Initially I had seen another new clinic who had left my face lop-sided (google spock brow) and refused/ lacked the knowledge of how to repair. I had concerns that my face was unnatural looking and that while it is fine for some- it was not the look for me. Dr. Erik acknowledged my concerns and agreed that my expectations had not been met by my original clinic. He then took a detailed history, helping me to track down exactly what products had been used in the past few years across two clinics and gave me a manageable plan to reduce the projection of over filled lips without needing to dissolve and start over -helping me to avoid the longer recovery times. Now two years later, Dr. Erik has minimized the projection of my pointy nose with well placed filler, using HALF the product of my initial clinic. He has reduced my use of anti-wrinkle to soften my face; corrected my once lopsided, overfilled, duck shaped lips into lips of the same size with a much more squishy and lush look; and used otherwise wasted left over filler to correct a slight asymmetry in my chin that I didn't even see (until he mentioned it and then I wondered how I ever missed it ha). Dr. Erik Koppert is an incredibly honest, pragmatic, playful professional who clearly sees the face through the eyes of an artist, a surgeons ability to spot the capacity for improvement. I can see his honesty may not be in favor with all his cosmetic clients- but appeals strongly to the perfectionist in me- He absolutely saved my face and I will never see another as long as he is working in injectables. He has since seen my partner for bruxism and many of my friends are working up the courage to see him for corrections to their nose after seeing my results. HIGHLY recommend.
13 Dec 2018
alexh998
I visited Dr Koppert in December 2018 for a non surgical rhinoplasty. I cannot recommend him enough. He was knowledgeable and very thorough with the consultation. He offered his advice yet listened to my expectations and I am incredibly happy with the result. The procedure itself was virtually pain free and I really appreciated his assistant Natalie taking the time to get before and after photos so the improvement to my profile was detailed for me to see. Thank you!
02 May 2018
melissag348
Highly recommend!! I have been seeing Eric for a couple of years now and he is by far the best out there! Always happy with my botox treatments and my lips are very natural and plumped.
05 Apr 2018
e-nakon
Recently completed my "liquid facelift" treatment with Dr Koppert. Absolutely delighted with my results!!! Could not believe the change when I compared by before and after pics! Literally took years off my previous tired looking self. I would highly recommend Dr Koppert if you are seeking a true professional, who will guide you throughout the whole process, and give you the best natural look possible!! 100% Quality, Service & Value!!!! Thank-you Dr Koppert.
14 Mar 2018
joanne-r
100%! The service and care by Eric and Nat is superb. The attention to detail with procedures is 100%. I have complete trust with Eric! Would highly recommend for a natural, amazing rejuvenation. (GFC)
22 Jan 2018
carleys263
I had my eye troughs done by Erik in October 2016 and they are just starting to dissolve now. He was fantastic and his assistant Natalie is a dream. I forgot to eat before the procedure and she went to source some food for me to make me comfortable. Pain free and professional!
03 Jan 2018
japw
I definitely give Dr. Erik Koppert at ‘City Skin Kew’ 5 stars. For starters, it was a breeze to schedule a consultation. I received a reminder before my appointment which I appreciated. The location at Cotham Private Hospital, was easy to find, and had ample parking. The office is immaculate, clean and very inviting. Nat the receptionist is lovely, and very friendly. It can sometimes be a little daunting, especially if it’s your first consultation for procedures, however, Nat and Dr Koppert put me at ease right away. He listened to my concerns and he offered a number of different options that would meet my budget, while also giving me the results I was aiming for. He really took the time, and went over different procedural options for the areas I was concerned about. At no point did I feel pressure to get treatments done. Dr Koppert was easy to talk with, and you can really tell that he genuinely loves what he does, and wants his patients to feel as comfortable and happy as possible. My treatment involved botox and fillers. He was extremely knowledgeable with what products would give me the desired results. Dr Koppert explained the risks that would be involved along with costs before any treatment. Overall, he put me completely at ease in going further with my treatments. He is the consummate professional, and I highly recommend him. He is wonderful! During the treatment, Erik explained everything that I would experience, so I knew exactly what was happening. I was blown away with the instant results filler gave me, and the before and after improvements were incredible. I had no after effects from my botox or filler treatment, but I was reassured by Dr Koppert to contact him if I experienced any problems, or was not happy. If you are considering any kind of injectables, you need to book with Dr Koppert. I promise you will not be disappointed. He exceeded my expectations by a long shot, and I couldn't be happier.
18 Dec 2017
nicolem358
I have visited Dr. Erik Koppert on several occasions. It sounds cliche, but I cannot recommend Erik highly enough. After visiting him a few times, I thought I would try somewhere else just for a change. Big mistake!! Very big mistake! Erik is by far the most professional and thorough surgeon I have ever visited. You would find it incredibly difficult to find someone as knowledgeable as he is. Natalie his assistant, is also excellent. The care and concern they show from the beginning is outstanding. The treatment itself is also extremely thorough. You need to put Erik and Natalie and the top of your list if ever considering cosmetic treatments.
03 Sep 2017
staceyc218 from Melbourne
Dr Erik Koppert is the epitome of professionalism, skill and understanding. His impressive commitment to pursue clinical excellence is only equaled by his passion for outstanding patient care and results. Erik is always courteous and professional, and gives me realistic expectations. His skills and artistry are exceptional, and he has a real eye for aesthetics. I see Erik for botox and fillers, and he always leaves my face looking naturally refreshed, while preserving some motion. I never feel pressured or rushed during visits, and I love that I always have plenty of time to ask lots questions, and fully understand procedures. Amazing doctor, amazing results!
13 Jul 2017
janinec133
Mr Koppert was helpful and honest he's very understanding and very knowledgeable, i will be definitely going back. ;)
11 Jul 2017
graceb730
This was my first time getting dermal fillers, for which I traveled 3.5 hours for, and I am so glad I chose to see Erik and his assistant Nat! I had filler placed in my nose and in my chin, and I am extremely happy with the natural looking results. They are very personable and make you feel at ease when you are in the clinic. The chat I had with Erik before the procedure was really informative and at no point did I feel pressured. They will listen to what you feel you need, and also make recommendations of what will suit your face. If you are a newbie like me, don't be afraid to book in with Erik!
06 Jun 2017
celestef783
Amazing!, amazing! amazing! I will never go elsewhere again for botox and fillers. I felt extremely comfortable talking to Dr Erik Koppert about little things I wanted to change about my appearance. I found he gave honest feedback, he was friendly, and was also extremely professional. He spent time explaining the process of every procedure I had, and no question was too much trouble. I love how Natalie, his very friendly receptionist, is always able to find appointments for me that suit around my work schedule, or when I am wanting a little touch up to look my best before a special occasion! Great job, and team Erik and Nat!
04 Jun 2017
tracey-f
As I began to age, I noticed my appearance was changing. I didn't like looking at myself anymore in photos. I finally decided to put myself first, and seek advice on looking once again refreshed and 'pretty'. Last week was my fourth visit to Dr. Erik Koppert. [redacted clinical content] After advising him of my budget per visit, he recommends areas to target first,[redacted clinical content]. I have recommended many of my friends to Erik, after they have been to other doctors charging triple the price, [redacted clinical content] of Dr Erik Koppert.
09 Feb 2017
colettew74
I trusted Erik immediately. He is honest yet caring, [redacted clinical content] yet affordable [redacted clinical content] I [redacted clinical content] feel so much more confident. I’m loving what I see in the mirror. Erik's assistant, Natalie, is a beautiful addition to the experience - her service is extraordinary. Their banter, shared [redacted] and commitment to excellence is outstanding. I was made to feel comfortable, fully informed and well taken care of. Thank-you Erik and Natalie, you have yourself a raving fan.
24 Jan 2017
susannaz
I highly recommend City Skin Kew! I was really nervous about the whole process, but Erik and Natalie made me feel really comfortable, explained everything and were very patient with me! At no time did I feel pressured to "just do it" in-fact I was even encouraged to go home and think about it before booking in. Again, highly highly recommend!
19 Jan 2017
cd6dd668
One thing that made me nervous about having anything done to my face was that I would end up looking puffed up and ridiculous but I have had nothing but positive experiences at this clinic. The doctor and his lovely nurse have always made me feel comfortable and relaxed. The procedures, products used and pricing were clearly explained prior to treatment. [redacted due to clinical content] Perfect!
16 Jan 2017
davidd446
This was my first time having dermal fillers and botox. [redacted - clinical content] I am extremely happy that I chose Erik as my cosmetic surgeon [redacted - clinical content]. I could not be happier with Erik and Nat’s professionalism and manner, they are both welcoming and put my nerves at ease. They fully explained all options and made the procedure as comfortable as possible. [redacted - clinical content]. I highly recommend seeing Erik and Nat at Cityskin Kew.
19 Nov 2016
linhn1 from Preston
Love cityskin kew! Highly recommended!! Very professional, informative and friendly. Thanks Eric and Natalie, will definitely be back soon :))
14 Nov 2016
julesh841
I could not recommend this clinic highly enough!!!! Eric and Nat are both lovely. Very professional and welcoming and make you feel comfortable. Again, I couldn't rate this clinic highly enough. visiting was the best thing I ever did!
19 Oct 2016
natalieh346 from Kew
Erik and Natalie at City Skin, Kew are amazing! City skin, Kew are by far the BEST practice I have used for my fillers and botox. I am extremely happy. I actually couldn't be happier. During my procedure, I was made to feel very comfortable. They ensure you are feeling 100% before you leave and makes sure you are comfortable right the way through. The procedures I have had at City Skin, Kew were affordable and Erik and Natalie are so informative. They give you the best possible care along with all the information you need before making your decision. Nothing was rushed. They both create a warm and welcoming environment and were only too happy to answer any questions I had. I highly recommend City Skin, Kew to anyone who is considering Cosmetic Medicine Services
14 Oct 2016
Kikki from Newport
I have had a wonderful experience at Cityskin Kew. I couldn't be happier! The service (comprehensive free chat), and care that I received during my treatment with Dr Koppert, and the attention of his support staff was truly exceptional! The level of professionalism and the quality of information provided made me more comfortable to proceed with treatment of areas I had previously hesitated to treat, and I am extremenly happy with my results! I felt that Dr Koppert paid a lot of attention to what I was looking for in my own treatment. Also, it was confidence building to attend his own rooms in a private hospital, rather than walking into a beauty clinic off a main street, or shopping centre. All in all a brilliant service, at better prices than the other places I previously went to for my treatments. I too highly recommend Dr Koppert at Cityskin Kew.
11 Aug 2016
stephaniep240
I have used about 4 different doctors for Botox and finally found Eric. He is fantastic and the best injector I have had. Highly recommend him. He has the most lovely assistant Natalie. They make you feel very comfortable. And he only charges $12 per unit - the cheapest I have paid. I had forehead, frown lines, and crows feet done.
01 Feb 2016
angelaw583
This was my first try at botox and i initially went in for masseter treatment which still hasn't taken effect as its only been over a week. But whilst in rome i decided of getting some in my forehead and crowsfeet, and the results are incredible. I am extremely afraid of needles but Erik and Natalie made me feel so welcome and comfortable that it was all done and over with before i knew it. I will definitely be back! Highly recommended
19 Jan 2016
tarad512
Dr Erik Koppert the "best" botox doctor Ive ever had! Results are excellent and so is the price!
20 Dec 2015
donnah556
I saw Eric and Natalie last week. I had such a wonderful experience. Natalie is lovely and Eric is a friendly experienced Injector, with great advice. Will definitely be back
09 Nov 2015
sarah-j393
I've been seeing Dr Erik for Botox for almost two years now, and he and his trusty sidekick Natalie are friendly, gentle and extremely competent. I've never been disappointed with the result. Dr Erik always takes the time to fully explain what he's doing, and checks in to make sure I'm ok. I'd highly recommend seeing him for a consultation if you're considering Botox.
06 Nov 2015
joc536
Very professional & friendly service. I felt very comfortable & the results are fantastic!
02 Nov 2015
dianem190
Excellent advice, professional and very reassuring. Appreciated the reasons for why and how treatments would be most beneficial for me personally. Loved how I was made to feel important and worthwhile. Thank you Eric and Natalie
11 Oct 2015
aminac
Since moving down to Melbourne I have struggled to find an injector with an eye for detail who knows what they are doing based on each individual's face. I previously went to two other places with high reputations that charged an arm and a leg - hoping I would get results which I paid for. Unfortunately not. One doctor completely bruised my face to a degree that I could not leave home for several weeks as I looked like I had been hit by my boyfriend. The doctor did this by hitting a blood vessel and told me it is just some people's face - previously had never has this problem and still don't. The other place (DIV) accidentally placed Botox in my cheek instead of a filler so I couldn't smile properly for four months and all they did for me was give me a 10% discount off my next Botox treatment. The injector was in a rush and accidentally did it but it should not happen at all!! Moral of the story.. you do not always get what you pay for so don't pay extra if you don't have to. Anyway, luckily for me I found Cityskin KEW - make sure you go/travel to Kew as Erik Koppert the doctor there and his assistant Natalie are AMAZING!! I mean it from the bottom of my heart. They work well together, don't rush you through consultations, give an honest opinion and look after you (money wise). They tend to not charge as much as many other places and have specials on from time to time. Best of all my fillers and Botox are in all the right spots and look natural. So I am happy and will continue going there for as long as I can. HIGHLY RECOMMENDED!!!!!! (Coming from someone who has been getting work done for almost four years and seen a lot of doctors) Cityskin KEW is the best!! Trust me.
21 Sep 2015
shilohb
Very easy to book. Helpful, polite and welcoming staff. Honoured online discount for me even after it was over.
27 Aug 2015
brookt from Goolwa South
"I had nose job surgery, cosmetic surgery, plastic surgery few months ago and i am so happy. http://apcsurgery.com.au/procedures.php
21 Aug 2015
ellyf
I've been seeing Dr. Koppert for awhile now and I have to say he's absolutely wonderful, helpful and very honest. I'll definitely be going back to see him for botox. Natalie is so lovely. Thank you!
25 May 2015
sallyr989
I had Botox with Mr Koppert 2 weeks ago at Cityskin Kew. He was professional, listened to my concerns and I'm delighted with the results. What I liked about the clinic was not having to pay a consultation fee - something I have had to pay at other clinics.
21 Apr 2015
Ja1990 from Carlton
Wow...! As a 24 year old female, I was very unhappy with my nose. I had researched non surgical nose jobs and thought to myself that I think I should try this out as I'm no where near ready for actual surgery. I did some research to find the right cosmetic clinic that can do it, luckily my colleague recommended me this place and I called up and found that the price for fillers was a lot cheaper than some other places. I made an appointment and saw Dr Erik Koppert, he went through everything I could possibly think of and made sure that it's absolutely what I wanted to do. The review below me mentioned that he asks "Why?" You want it done. He also asked me the same question. He injected filler in my nose and thankfully it did not even hurt! Phew! Results came out better than expected! I made a follow up appointment with him for the week after, I just saw him today and he injected some more filler in the nose area and now I am 110% happy! There was some filler remaining and I used it to inject my lips! I'm a first time user for all of this and I am soo amazed at both results! I'm now in love with how I look and feel! Thank you so much Erik for all your help and for making me feel confident! Also thank you to your PA Natalie, she's great!! Definitely will recommend to everyone I know! Kind Regards, Josie
28 Aug 2014
tamaraw6 from Mont Albert North
Over the past few years I have received anti-aging treatment- I started seeing a cosmetic doctor who trained as a GP then went to a number of injectable nurse's before seeing Erik. The difference between Erik and anyone else I have seen is Erik asked the question ‘WHY'. He doesn't just look at an area and says ‘Lets just put some filler in there or let's Botox that'. He looks at the total image and wants to solve the problem of why you need filler or Botox. For example – I had previous comments to put filler around my jaw line - (Under mouth area) but when I saw Erik he asked the question to himself - Why is there a problem in that area? And instead of looking just at the problem he looked at the surrounding muscles and found the cause, which in my case were the neck muscles that were pulling my face down. As a result he solved the problem without filler and was a better overall natural look. Erik fixes problems; he doesn't just look at the area in question. He is trained as a surgeon so he has a better understanding of anatomy than any GP or Nurse. Plus on a financial level, you will find his rates are better then anyone else…I fully trust Erik and there are not too many people I can say that about. Highly recommend...
05 Aug 2014
jennys69 from Kew
I have been coming to see Dr Koppert for Botox for over a year now. He is always friendly and gentle. Dr Koppert is professional and I like being treated by someone I fully trust. I have recommended a few friends to Cityskin Kew and they have had great service too
18 Jul 2014
juliettem3 from Hawthorn
I have been meaning to write a review about Cityskin Kew for some time now. I have always had a great experience, and the results are always exactly what I am looking for. When you're researching anti-aging treatments, it can be really difficult to work out who you can trust and who is actually going to do a great job! I have always been really happy with the results Eric has achieved for me. The reassurance that he is an actual surgeon helps me feel comfortable - he knows exactly what he's doing! The price is reasonable (if not better than most actually) which is always a bonus :) If you're in the market for dermal fillers or anti-wrinkle injections, I highly recommend Cityskin Kew.
17 Jul 2014
amandag29 from Richmond
I can't rave enough about Eric and Natalie. I have visited 4 times over the past 2 years, and I can honestly say, I have always been so happy with the results. I feel like a new and improved version of me. They always manage to fit me in on short notice, the cost is very reasonable and I trust them 100%. Just brilliant!
Details:
Kew, VIC, 3101
Tel: 1800248975
Status:
Verified

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