Cleaning Force

16 Apr 2021
kylieb155
Unprofessional, unreliable and zero care factor. Would not recommend. Booked a vacate clean with them and they didn't turn up or contact us, my husband had to chase them and then they stopped answering his calls. When I spoke to them they refused to rectify the situation to any acceptable degree and couldn't tell me why they didn't turn up. Absolutely useless - save yourself the hassle and go elsewhere, where your business will be valued.

23 Sep 2020
debbiee329
Absolutely useless, totally unprofessional company! They canceled wrong house, didn't turn up when meant to. Didn't do everything asked for then put the price up . Still marks on walls and cobwebs, left lights and fans turned on. Harassed with phone calls at work x 12

30 May 2020
jitens
Fake poor company didn’t pay cleaners All teams thief be aware don’t work for this company

10 Mar 2020
nicole-l461
I booked Cleaning Force to come and clean after the holidays. My house was a mess! vindya came in and did a wonderful job, she was extremely thorough and paid attention to the smaller details. I have tried several cleaning companies in the Unley Park area, searching for "the one". Cleaning Force is by far the best value for service.

31 Jan 2020
Anonymous
Absolute crooks. Do not use. Did not do the job and now won't refund.

23 Dec 2019
ronyc627
I came back to my favorite maid service after some tenants moved out. Once again, the service was perfect, and the unit is like new. I highly recommend it. Personally, I am surprised by the polarizing reviews. They are 2 for 2 in my books!

23 Dec 2019
290cfbec
Recently finished my first clean with this agency, who sent the wonderful Diana to my home. Since I moved to Perth, I've had several poor experiences with Housework Heroes and Magicmaid, and their staff. Cleaning Force provided me with the first home cleaning experience that I have been absolutely impressed with and am sure that I will stick with for the foreseeable future, unless something very drastically changes. Even though my apartment has some quirks (weird garbage situation, two incredibly curious/playful cats, pet hair...), and Diana and I encountered a slight language barrier, Diana left my apartment absolutely spotless, devoid of pet hair, and beautifully organised. She brought her own vacuum and supplies, and was so courteous to me throughout her visit. I can't wait to have Diana back! Thank you so much, Cleaning Force!

06 Dec 2019
aprilg871
This is the worst cleaning company I have ever dealt with. DO NOT USE. end of lease clean was not done to standard even after a re-visit (mind you organising that revisit took over a week and multiple calls and emails to get done) and a full re-clean was deducted from my bond. They ignore emails and calls in hopes you will stop asking for your money back. they do not have bond back guarantee. I am still trying to get my refund out of these guys. DO NOT USE.

12 Nov 2019
sharynb91
Great service. Very easy to book, very professional. The team did an excellent job and left the flat looking and smelling fabulous. I would definitely use then again. Many thanks

01 Nov 2019
jenefferh
We use them for general house cleaning and service was exceptional.

03 Oct 2019
andrewl726
Rebecca and her team have done a wonderful cleaning for our company office and warehouse. Highly recommend, would utilize their services again for future projects.

14 Jul 2019
michaell214
I was looking for a cleaning company as my life has just gotten so busy, so I went online and saw cleaning force website and start reading all the testimonials and was blown away at how many people loved this cleaning company. I called for an estimate and as soon as I met Rebecca (owner) I knew I made the right choice. I had my first Top to Bottom clean ever and couldn’t believe how amazing those hard working cleaners made my house sparkle. I am now a new weekly client and can not wait to have Take Time to help me with my home which now will result in more family time. I would highly recommend them

30 May 2019
b38511f0
How thorough are they? I've been prepping my bathroom for painting this past week and had used wall filler to cover up a few holes (and I was a little messy with it). The cleaner removed the excess filler from the wall. Seriously, who does that??? My place is now sparkling, but I particularly found that extra touch in the bathroom to be taking cleaning to the next level. I will certainly be using Cleaning Force for all my cleaning needs going forward.

05 May 2019
lucyh296
Great cleaners. They communicate well, show up on time and clean well. Very happy and will be using them for the long term. Thanks Christine for your great customer service and thanks Bobby for being on time and being such a good cleaner!

17 Feb 2019
mahim941
Just came home to a spotless home. Best feeling ever. Thank you, Ria for spending 5.5 hours deep cleaning our apt. It smells and looks flawless. 2 loads of laundry done. Sheets changed. Dishes done. Thank you thank you thank you. After years of using Handy, I'm so happy to have found cleaning force!! Highly recommend!!

17 Feb 2019
mahim1
I've tried a TON of different apartment cleaners and these guys have been the best by far. I found cleaning force on google, read some reviews (especially the 1 star reviews and the way they were responded to), used the discount code, and went to their site. The booking process took like 5 minutes. I signed up for bi-weekly service. The cleaner arrived on time, stayed 15 minutes longer than estimated to make sure I was happy. She was great and polite. The apartment is SPOTLESS. She even cleaned to top of my dish soap bottle tops! After she left, I received an email from the cleaning force team about making this person my regular cleaner. Hopefully this level of service continues! Very happy with the entire cleaning force experience so far!

18 Dec 2018
alexc769
DO NOT RECOMMEND!!! I engaged Cleaning Force to do an exit clean of my townhouse as they offer 100% bond back guarantee for 7 days and paid just under $400. The first clean they did was so bad - no marks on the walls were wiped, balcony wasn’t cleaned at all, inside of all kitchen cupboards missed, wardrobe tracks not cleaned or windowsills. After asking them to return they did further cleaning. The property manager then sent through a report of items that needed additional cleaning (5 days after original clean) they advised that as they had returned once, they wouldn’t go again unless they were paid again. They NEVER advised me of this or included it in any correspondence. After I raised this with them, they simply decided to ignore my emails and voice messages leaving me to finish the cleaning myself. This is not what a 100% bond back guarantee is and was a complete of money and my time.

06 Dec 2018
nicholaso969
I Wouldn't recommend them at all for end of lease clean. didn't arrive at all, after calling numerous times they came over for 90mins and missed basically every essential item (oven etc) even though thats what they say they will clean. we had to re clean most of them ourselves and then pay another company for a full clean before it was acceptable to have bond released. we have asked for refund but they have been ignoring us. be careful with these people, might be good for a general clean, but end of lease i wouldn't bother with these people.

20 Nov 2018
joshm395
exceptional service from cleaning force. We move out from our como apartment on 13th of November and they did a fantastic job. Jessica from Harcourt was very pleased with the cleaning and we want to congratulate them.

04 Sep 2018
debrah776
I would not recommend this company Got them to clean my son's house which included carpet cleaning. Told them 3 bedrooms, lounge and inclosed Patio had carpet. 5 rooms. Carpet guy turned up and said he was told 4 rooms. I said I am sure it was 5 I had said. I got charged extra $44 as they were telling me on phone only quoted 4 rooms. Looked at my quote it says carpet cleaning $170 for 3 bedrooms,lounge and Patio. Tried talking to them today about it she just was not interested in what I was saying. Ended conversation with will get back to u. Have not heard anything and no response to my e-mail. Can I say don't pay till job is done . They ask for money before they start. Not happy.

14 Apr 2018
beckyr275
we are extremely pleased with the service we received from cleaning force. Adam and Kyle took their time and get the job done.

12 Apr 2018
narallet from City Beach
I was very pleased with Sam's respectful, understanding and caring attitude when he steams cleaned carpets in my house. Carpet stains were mostly removed and the carpets looked new and fresh. I highly recommend cleaning force services. Also, the prices were very reasonable and intake call staff was polite and professional.

12 Apr 2018
jessicall
I was looking to have our oven clean, and luckily I contacted cleaning force and in turn, I happen to meet Mr. Mike from cleaning force. Amazing service and immaculate customer and social skills, this is what I can describe Mike. It was a pleasure to meet him and the amount of knowledge he imparted was tremendous. Price was the same that was promised, rather Mike gave me a quote before starting. Totally a new thing for me and he made it so easy. Would love to recommend him. People like Mike are an asset to the organization and I hope and pray for the very best for him and for his company.

30 Mar 2018
barbarae680
1. Have the cleaners been doing the required cleaning for your office? YES 2. Are the cleaners reporting on the said schedule of cleaning? YES 3. Are the cleaners giving your office a good clean? YES 4. Are you happy with the service provided by our cleaners? YES

30 Mar 2018
wendyp175 from Tapping
I would confirm that my house has been cleaned at 6 Baglione Green to a very good standard I would recommend the cleaners who cleaned my house and the company to my friends A job is well done and a good price and timeframe

26 Mar 2018
tonyc454
BEWARE BEWARE The company does not perform to a standard acceptable to real estate rental agents, does not listen to clients, does not offer a refund when they get it wrong and in my view just don't care. We contracted Cleaning Force to clean a 4x2 empty house as a Vacate Clean - to standards acceptable to rental agents. Cost $528. What we got was a house that failed the agent's exit property inspection - after a supposed 8 hours of cleaning. That can happen - rogue operator etc - however my issue is not so much the poor cleaning standard. It is all about the way the complaint was mishandled. After receiving the agent report we immediately forwarded the detail to the person we were communicating with for the clean - by email, voice mail and SMS. Requested immediate contact to meet on site and discuss the issues. ALL attempts to contact were ignored. Rang again next morning to again try to meet on site. Finally got someone to answer their phone at 9:00am. She promised it would be referred to manager. Got nothing. As this was a time sensitive issue advised by Phone message & SMS that in absence of them responding or attending cleaning would commence at 10:00am. Got nothing. Started re-clean at 10:30am. My time, my effort. At 1:30pm called again and finally reached initial contact person who denied any knowledge of discussion with staff member and THEN offered a re-clean - showing they do not listen. Advised I wanted a full refund and an answer by close of business that day as the Re-clean was now done - by me. Promised it would go to "the manager" - unnamed and unavailable to me. Got an email during the afternoon, not from the manager, advising they do not do refunds but would do a re-clean - still not listening. Again, wrote providing full details of issues, photos of filthy cleaning rags from my Re-Clean. Requested refund in 24 hours. Got another refusal to refund. Advised we would write review and take further action to recover. Ignored totally. BEWARE - do not get ripped off. Make sure you spend the time identifying FULL extent of any cleaning and then spend more of your time checking the quality of their work. Don't get caught - hold payment until AFTER agent report or you are TOTALLY SATISFIED. It is ALWAYS easier to satisfy a disgruntled client than it is to miss out on business because of poor Word of Mouth.

18 Nov 2017
mattf535 from Southern River
I am happy with the customer service experience, i received from cleaning force team. Cleaner's were professional and they were on time and did a fantastic job.

16 Feb 2016
louisek354
Australian Cleaning Force's service is excellent both from Steven the cleaner and the office. Great communication.

11 Jan 2016
9c802a84 from Maddington
I have clean my house with an ordinary company, they have worst experienced with them, my Friend suggests me Australian Cleaning Force, They give an estimate and full satisfaction about my cleaning services. They clean my house with short time. They are very good in their business.

11 Jan 2016
rodsong from Maddington
When I hired Australian Cleaning Force, I have never accepted that they are very good in their business, I am impressed. They work on time with quality.

11 Jan 2016
marcelino-h from Maddington
Last Week I have gotten Cleaning Services by Australian Cleaning Services, I am amazed to see their staff experienced and loyal to their work. I will highly recommend to everyone.

11 Jan 2016
darionj from Maddington
Last Week I have gotten Cleaning Services by Australian Cleaning Services, I am amazed to see their staff experienced and loyal to their work. I will highly recommend to everyone.

11 Jan 2016
41e127eb from Maddington
Australian Cleaning Force in my view is the best cleaning service provider in Perth, they provide best and high quality Cleaning Services at reasonable prices.

09 Jan 2015
Ms.pooh from Kwinana
I dont post reviews but just felt the need to vent my disgust against these company. Purchased an expensive service for vacate cleaning and they did literally nothing on the house. We left them in the house to clean as we were both working that day and expect them to know what to do. I was shocked with the result i had to ring their operator for a reclean as i was very dismayed. House was barely touched even a simple food mark on the counter has missed a wipe! Next day second cleaner came in with a grey plastic bag of detol spray, a wipe cloth and a duster. I cant imagine how he can clean properly with his tools of trade but gave him a go. Cleaner doesnt know what to do, was waiting for us to instruct him what areas to clean. No checklist, no proper cleaning tools. Our agent said cleaning was way below standard and wants to redo again. Now were asking for money back or reclean but wont do either or. Customer service doesnt care and unhelpful. our only fault is paying them in advance before service rendered. Now our hard earned money is gone and have to fork out money again for a reclean by another company but at least its properly done this time.

20 Oct 2014
marthaa1 from Gosnells
Actually one of my friend referred me to avail services from Australian cleaning force and I must say that my friends and mine decision was not wrong as they have provided the best services and cleaned my house properly. Thanks ACF.

14 Sep 2014
annaj15 from Gosnells
I am very much impressed with the cleaning services provided by Australian cleaning force. They are very much professional as they have cleaned my house with full dedication. I will definitely hire them again for cleaning purpose. Highly recommended from my side.

01 Jun 2014
marief5 from Granville
this cleaning business is so diverse and professional i am so excited to call back they were so professional and where always polite

22 Oct 2013
rebeccag25 from East Perth
We have been using Australian Cleaning Force for our office cleaning and we have found them very professional and we are happy to recommend them to anyone who is looking for personal and professional office cleaners!

18 Oct 2013
leec13 from Como
The customer service and the quality of work that you provide was beyond my expectation. You guys are truly a professional cleaning company. I am very satisfied with Jason (my cleaner), who cleaned my house in como and we were moving in from one apartment to another (kind of end of lease cleaning and moving in, moving out cleaning). Cleaning was done to perfection and I did not expect it to be this good. It seemed he was well trained, courteous and use appropriate product to clean my oven and windows. I have been keep in the loop at all time by Joy and Silvia. I am really pleased with Australian Cleaning Force.

15 Oct 2013
jabels from Hillarys
Ruby is a true pleasure each time she comes. We also had Mondeep once a month for our window cleaning and he was very professional also. Great job guys.

15 Oct 2013
estherw2 from Fremantle
Our carpet came out very clean. We are really happy with the service standard and communication from Australian Cleaning Force. I am happy to endorse them to anyone.

15 Oct 2013
gracep3 from Riverton
This is the third time i have use your company and i'm very please with the work. We used you for vacate cleaning, window cleaning and now carpet cleaning and all three cleaners did a wonderful job. I used a different company before and there work isn't as great as your company. Thank you.

14 Oct 2013
carmelr2 from Marmion
Our window looks really nice. We are really pleased with the service received from Australian Cleaning Force. There were Friendly, fast and efficient. Well done.

10 Oct 2013
jordanm6 from Victoria Park
I can schedule the same carpet cleaner to do my cleaning each time.. Raj has cleaned my carpets and sofa on numerous occasions since 2010. Only once has another cleaner clean it and that was a last minute unplanned change. Raj is thorough, attentive to details, knowledgeable about his "products" and a gentleman at all times. He is friendly but doesn't waste time talking. It's amazing to me how well he cleans in a short period of time. I have and will continue to recommend Australian Cleaning Force to others.

10 Oct 2013
johanf from Canning Vale
Job was done quickly--no mess in home or outside. Carpet was dry within a few hours and feel confidant that it is clean. Will certainly use these services

10 Oct 2013
joez1 from Nedlands
Adam did a remarkable job cleaning some significant stains on carpet and upholstery and kept us apprised of the progress throughout the process. The entire experience from beginning to end was professional and the personal service excellent.

10 Oct 2013
jamiej3 from Claremont
We just moved into our newly renovated house, and the carpet was very stained. I was sure we would need to replace it soon, but Paul was able to remove the spots and staining and it looks lovely and I am sure we can enjoy it for many more years. Thank you Australian Cleaning Force!

06 Oct 2013
jaidens from Canning Vale
Everything top to bottom you want from a very professional service team; easy to schedule; took care of my home as if it were there's; told to call back if the clean was not corrected to my satisfaction. Very happy with overall experience.

05 Oct 2013
jamesj19 from Applecross
Very professional cleaning team from australian cleaning force. She was thorough and put me at ease during a very stressful time. She also knew exactly what she was doing, and did not rush thru the job. She treated my home and belongings with dignity and respect. I have high respect for australian cleaning force team and I would recommend them to anyone.

05 Oct 2013
jasonm25 from Willetton
Very professional and thorough on what they were doing. Very nice cleaners that I would have back in my house anytime. Could not ask for any more polite gentlemen than these two were.

26 Sep 2013
timw16 from East Perth
The whole service was wonderful. My home looks fantastic & smells fantastic. April did everything on the list, plus the extras !

25 Sep 2013
patriciaf10 from North Perth
Thanks for the doing the job with such a short notice. Ruby did a good job, very thorough and your admin staff was very helpful. We really appreciate.

09 Sep 2013
anur
Australian Cleaning Force is offering excellent service providers in Australia. His team is hard working and loyal about his wok. I always prefer to go with Australian Cleaning Force.