Panda Man & Truck

11 Oct 2017
leme
Long story: Almost a year ago (November 2016), two movers extensively damaged our furniture. They scratched a leather sofa, ruined a partition in a cube bookcase, left a bloodstain on our new mattress, pulled the threading on a sofabed, scratched and dented a wooden desk, dented a washing machine and somehow managed to put major scratches and dents in our refrigerator (amongst other damages). They also chipped the paint in our home which had been freshly painted. When we asked for our possessions to be repaired through their insurance, noting with relief that their website stated they were "fully insured", a business representative subsequently advised us that this insurance only related to their public liability and truck insurance and did not extend to our possessions (I've since learned through Consumer Affairs Victoria that this is a load of rubbish). He agreed to refund the $382 we'd paid for his service. Weeks passed and still no sign of our money. After much to-ing and fro-ing, the business representative reneged on his agreement to refund us, so we lodged a claim with VCAT. The hearing date came and the business representative did not show up. In his absence, the VCAT Member ordered Panda Man and Truck to repay us the $1,300 it would cost us to repair our furniture. The business representative has refused to comply with this Order, so I have lodged a claim with the Magistrates Court to have the VCAT Order enforced. By now he is also liable for all costs incurred through the process. The business representative has been rude, dishonest and downright painful to deal with. It is not too much to ask that your furniture retains its condition upon being moved. Do NOT use this service.

29 Mar 2017
agatan
Van was 1.5 hour late and when we called the owner we were informed that they are based in the city and can't do much about it. Guys who came to move us were very efficient and professional. Frame of our bed was broken in the process of moving and when we called the office and spoke to owner we were informed that he "guarantees" it wasn't them and he can do nothing about it. so not sure what the insurance cover is for. So generally speaking: the owner has good people working for him but he himself is a rude unprofessional guy who simply doesnt care.

19 Nov 2016
sebw868
very prompt pickup,on time and billed precisely. Moved everything quickly and very friendly service. well done

19 Nov 2016
marilynw665
Arranged with one phone call. Turned up on time with two young gentleman James and Fabian. Moved everything efficiently and with great care. Highly recommend the Panda Man and Truck.

12 Nov 2016
rochelle-p
So easy to book when i rang, the time frame was extremely quick. I didn't have to follow up they met me there as organised with only one phone call. i had antique items of high value and they looked after them to a very high standard. best value for money i have spent in removalists to date.

20 Sep 2016
robe895 from Greensborough
These guys were amazing. I highly recommend using them for getting anything moved. They did what had to be done with ease and were fantastic to deal with. Thanks guys

18 Aug 2016
tomg352
Very happy with service provided. Nice guys and job done quickly and professionally. On time and well priced. Would highly recommend Dion and co (James?) for any job big or small.

13 Aug 2016
robinv
very quick, on time, friendly, basically all you need for an efficient move. will recommend

13 Aug 2016
brookee785
the guys went above and beyond to help us, and were extremely helpful and very reliable highly recommend

07 Aug 2016
stevev516
efficient,cost effective. easy to talk to. No Call out fee. Brilliant Thanks very much guys.

07 Aug 2016
michaelk180
i was very impressed with the confidence of the two men who came, they were not bothered by any of the items (some of which were bulky) i have no hesitation in recommending them to anybody or in using them again

18 Jul 2016
andrewv678
very easy to deal with,an easy process from start to finish. very happy with everything. will recccomend

18 Jul 2016
wimb
great service.fast responsive on enquiry. booked late but they were able to help us out in 3 days time. arrived in time worked fast.

11 Jul 2016
patrickk953
-efficient -Friendly -Took initiative -Helped with additional things -Would recommend thanks guys

05 Jul 2016
vince-bevd
Thanks Dion & James. Very Friendly & helpful & reasonably priced. On time as arranged too!

04 Jul 2016
priscillad188
excellent work guys! will recommend to others. helpful with lots of stuff. not just moving boxes.

28 Jun 2016
kristenm170
Dion and James were bang on time, swift with the moving of stuff and incredibly friendly. Great communication throughout the process, reasonably priced and yet extremely professional. Highly recommended.

26 Jun 2016
kathrynk131
The guys from Panda man and Truck were very professional,friendly and very efficient thank you

26 Jun 2016
charlotteh24
From start to finish,the experience working with you has been fantastic! I was quiet late to organise/book the removals, and the guys were very accomodating.

20 Jun 2016
james-m927
the boys were punctual, efficient and took great care with my stuff, definitely would recommend. Even the the two flight of stairs didn't phase them :)

17 Jun 2016
serenab912
an overall awesome experience. they arrived early and had good customer service skills. the furniture was handled with care and the boxes were packed in the truck very efficiently.

16 Jun 2016
sophier908
Excellent service. Friendly Staff. Promt Delivery. Thank you very much. Would definitely recommend

01 May 2016
nicolem571
Fantastic service, great attitude and would highly recommend. They were fast and considerate with all goods.

20 Feb 2014
vincentg2
From start to finish these guys took really good care of us. I was really impressed on their honest evaluation of all our items. When the removal team showed up they really packed everything professionally and everything arrived without any damage and in good condition.

10 Jan 2014
benjaminev
All I can say to this company is that the service was outstanding and reliable. They arrived on time and did a great job of moving our belongings carefully and efficiently. Thanks guys for the fantastic job!

22 Dec 2013
frogchick73 from Heathmont
Moving house on a 40 degree was a challenge for me....let alone the guys from Panda Man & Truck!! They arrived on time, were friendly, courteous, helpful and did a great job on such a HOT day up two flights of stairs. I was initially concerned as only one Panda Man arrived, but after a phone call, he was able to get assistance. Moving the contents of a two bedroom unit was done effectively, although I'm not sure why they didn't utilise a trolley more up the stairs to my new apartment. It took a little longer than I thought, but factoring in the stairs and trying to get a long couch into the apartment ate up some time. I would definitely recommend these guys. I received a 10% WOMO discount and a reduced rate for the first hour as there was only one Panda Man.

17 Dec 2013
jadens from South Brisbane
Movers are courteous and polite (unlike the one that we used to hire which are a little snobbish :( ) they worked as they have advertise. They efficiently carry your furniture with utmost care ( we have watched the entire operation, not that we don't trust them, but to assure all the things are properly carried). We will definitely use their service again. Overall, Panda Man and Truck is your-go-to company when it comes to moving and relocation. :) -Jaden S.

09 Dec 2013
katarinab2 from Carnegie
Dion had great communication and arrived right on time. They promptly moved all of our big furniture efficiently and carefully out of our first floor apartment until nothing else could fit into the expertly packed truck! I would definitely use Panda Man and Truck for our next move. Just bear in mind that they charge in half an hour installments if they go overtime.

01 Dec 2013
robg13 from Balwyn North
Moved a range of personal belongings from storage to new home.Arrived on time, both guys were friendly and helpful and loaded all our things securely.

15 Nov 2013
tessietipper from Windsor
Awesome arranged at last minute via web enquiry..Bit of a round trip drop off rubbish pick up from storage etc.. Perfectly on time ..Knew the back streets in our locality.. Offered to help arrange the couch when back at mine.. All in all would recommend to everyone, Will definitely be using for all our moving needs in the future.

12 Nov 2013
yeahr
Moved my entire place out of an awkward first floor apartment and into the new joint in record time with no dramas whatsoever

10 Nov 2013
sjjfletcher from Carnegie
Panda Man and Truck recently moved the contents of my house. The whole process was stress free, right from the initial contact through to the physical move. The movers were polite, professional and just got their head down and got the job done

06 Nov 2013
jaybo from Armadale
Right on time, excellent service. Not a scratch on our furniture and friendly. Highly recommend.

04 Nov 2013
bobb49 from Rowville
P/U Bedroom furniture & deliver 2 Address. Service was on time & very professional. I used this service because it was very competitive & went out of his way 2 provide a good service.

29 Oct 2013
alexj11 from St Kilda
Great customer service and very flexible with booking time. It was only a small job but none the less needed the service. Highly recommend panda man and truck.

17 Oct 2013
Anonymous from Kew
Small furniture move from Melbourne to the Bellarine Peninsula. Had 2 guys plus the truck. Guys were efficient, very friendly & moved furniture around for me also. I would highly recommend.

07 Oct 2013
jamesk16 from Prahran
Could not have been happier with the whole moving experience. Dion recognised that I wanted the move done as quickly as possible and moved incredibly fast and efficiently. 10/10 !

04 Oct 2013
meganm8 from St Kilda East
Dion helped me move with only a couple of hours notice. He was prompt, professional and exceptionally helpful and accommodating during the chaos of my unplanned move. I would highly recommend Dion & will use him again in the future.

03 Oct 2013
fadyb from Lakes Entrance
the guy was so friendly patience, hard worker and so helpful I wish him best of the luck in his business and if I am going to move again certainly I will call him again. He came even before his him and we did everything on the right time frame. thanks Dion

03 Oct 2013
marst from Melbourne CBD
I called Dion last minute, for a next day move of 1 bedroom. He answered the call, turned up early! He will be my go to remover list from now on.

29 Sep 2013
dilipf from Epping
It was nice service. he is very punctual. when we need will use the same service again. Reliable and friendly service.

25 Sep 2013
simon88
Moved 1 BR Apartment. Very efficient and friendly service. Would definitely recommend to everyone moving house.

23 Sep 2013
preeyal
Very prompt communication and professional service from booking to delivery. Very honest and friendly service. We are extremely pleased overall and will use this service from now on for other work required. Highly recommended to all. Thanks very much Dion.

22 Sep 2013
olgas2 from Elwood
Thank you so much for making it easy for me to move to my new house! Will be recommending you to my friends!