22 Dec 2022
I have nothing but high praises for Air & Water Residential / Elect Comfort Solutions. Don was great — he promptly organised an on-site inspection shortly after I called, and he emailed a quote and duct plan the same day. His install team were prompt, professional, and most importantly clean. Communication was never a problem and updates were regular.
Even though my roof clearance was extremely shallow, Don made sure to find a compatible ducted system, and quoted at a very competitive price.
From start to finish Air & Water Residential were great. I would very comfortably recommend them to anyone.
5 Zone ducted 10KW Mitsubishi system.
11 Mar 2017
great company to deal with, Barry was great to deal with, quoted the air-conditioner accurately so the system was not struggling on the hottest of days, still going great a year on, price was also the best around. thanks Air and water.
13 Oct 2016
Paid 20% deposit on the 23/9/2016 and the company has gone under on 5/10/2016. Phone cancel and doors shut, not informing the customer. Please refund.
05 Oct 2016
Happy with the installation, not very happy with the rubbish left behind. It does state on the quote that basic installation does not include removal of waste which I assumed would be packaging not bags and bags of insulation which took 3 trips in the ute to the refuse centre.
After service is very poor, we currently have bugs coming through the air con vents, this may not be an installation issue so agreed to pay a call out fee if this wasn't the case. Stayed in all day on the agreed day, nobody showed and no contact explaining why and still awaiting a reply from our installation manager.
We were going to use them to install a wood burner next year but our business will now be going elsewhere..
29 Sep 2016
Got the gas heater at a great price. Gas installer was also great.
Thankyou to Barry at Air and Water . Will recommend to others.
22 Sep 2016
From the moment we walked in to the showroom, we were treated with courtesy and the installation guys did a very professional job. Very happy customer
21 Sep 2016
We recently had an Bonaire Integra II Evaporative air con installed. The sales service I received was prompt, polite and professional. The trademans that installed the air con was friendly, experienced and tidy (clearing up well afterwards). We have not needed to use the air con system yet, but have turned it on to test it and can tell that it is going to be much more effective than our old system. Overall, we were very happy with the service from air and water and would recommend them to others.
15 Sep 2016
Just had a new Daikin 20 kw system installed, couldn't fault the work ethic of the guys, removed the old unit and cleaned up well. Unit working fine, but we did have one problem and this could be a warning to all, Daikin units can sometimes interfere with TV reception! We had Daikin out twice to check out the unit but said working well, installers problem! Anyway got out TV expert who worked out aircon was interfering with signal he was able to fix, so check your TV when installed! Don and the guys at Air and Water were good enough to pay half of the TV experts bill and I appreciated there efforts to fix the problem, would highly recommend them.
12 Sep 2016
2 Years ago we had a Cool Breeze installed in our home and Larry and the Team did a fantastic job. We were so impressed with the service we used Air and Water again this month firstly to replace our existing Solar Hot Water system, and Install a new Bonaire to an Investment property. Both installs were completed on time and once again the service was very professional and team great to deal with. Would recommend any time. Thanks Air and Water team.
09 Sep 2016
A professional company that listened to our requests from the first meeting with Don from Air and Water to the efficiency of the Tradesman that fitted our Air Condition unit. Having an older style house, we had issues with our ceilings being installed in the 1930's and every care was taken to insure minimal strain
and this was one of their priorities. The patience of Don Curnow ensuring our Unit was exactly what we wanted and to accommodate for our future extensions.
Thank you to your Company and your efficient Tradesmen.
05 Sep 2016
Our electric storage hot water system failed on Friday night. Visited Air & Water Saturday morning & spoke with Larry. Ordered a 300 Ltr Rinnai Solar system & paid deposit. Larry advised that it would be delivered Tuesday but would confirm.
Monday Larry rang to say that unit would not be available until Thursday & a temporary system would be installed Monday morning.
On Thursday morning the boys arrived at 8.00am to install. The electrician arrived & 9.30 am & by 10.30 am the team had left the property, job complete. Thank you for great service!!!!!!
30 Aug 2016
Thanks to Don and the team for their professionalism. Had a very tricky install and Air and Water were the only ones that provided consultancy rather than just trying to sell me a product. Install went smoothly and have already recommended them to a friend.
26 Aug 2016
Larry was very knowledgeable and professional. The installation was particularly smooth with the electricians arriving virtually immediately the unit had been installed. Overall very pleased with "Air & Water".........Kevin & Anne Mosey
26 Aug 2016
My old Solar HWS rusted out after 20 years. Rang around and found Air and Water. Got a quote same day and new Solar to Solar installed with-in two days. Great service - fast and efficient. Could not be happier. The new 330 Lt Rinnai Solar works fantastic. Great workmanship from both the Plummer and Electrician. Very happy indeed.
10 Aug 2016
Great customer service. Installed the rinnai touch 26 l very helpful when minor issue was found with the new hot water unit. Had the plumber come around twice at no extra cost. They also organised an electrician to install an outdoor switch for very good price. Highly recommended them
09 Aug 2016
Had the hot water system blow up. Called around and Air and Water had the replacement we wanted - Rinnai Solar Hot Water system with electric booster. It was in stock so installation was next day. Pretty happy with customer service, there people in sales and finances answered all my particular questions about the unit itself, the install and the cost. They were helpful and available on the email and on the phone. Will be recommending this company to friends and family.
09 Aug 2016
We purchased a Rinnai solar hot water system from this company and was extremely happy with their sales knowledge, competitive pricing, prompt installation and professionalism. We would definately recommend them.
02 Aug 2016
Wow, what a great company to deal with!
We needed a new ducted system, did the ring around and got the run around..
Contacted these guys and within days I was contacted, an appointment was made Larry came out and went into the roof space to check things out.
The next day we have a very competitive quote along with the full installation schedule!
Anyway the job has been very well done by Air & Water!
On time, and very good team of workers.
My advice would be to start with these guys first, as they really do provide "great customer service" along with the best brands.
10/10 Thanks Larry for all your valuable assistance and knowledge.
Winthrop (Daikin 10kw)
29 Jul 2016
My partner and I ordered a Panasonic split system for our bedroom recently, and from start to finish the sales and installation team were informative and extremely helpful. I've never dealt with a company that has had such good customer service. Our home was left neat and tidy, and the old unit was removed the same day. I would definitely use Air & Water again.
29 Jul 2016
I ordered a Daikin reverse ducted airconditioning system from Air and Water in 2015 for my new house and have it installed yesterday. From the selection to installation, they have been friendly and patient with all my questions. Installation only took a half day which is a surprise to me and when I got home, everything is ready and the electrican explained everything thoroughly. After the installation, I still had several stupid questions and Cassidy answerred them very patiently. I am very satisfied with their services and would definitely recommend Air and Water to my friends.
26 Jul 2016
Clearygirl from Inglewood
Don't touch them with a barge pole! Apart from the price which is very competitive, we had a nightmare experience with them from the workmen failing to properly put down drop sheets so there was plaster dragged into every room to the fact they wrecked our ceilings. We were exchanging our old evaporative air conditioner for a reverse cycle. We never had one problem with our ceilings during that install. However with air and water they insisted that we sign a form stating they took no responsibility for damage to lath and plaster ceilings before starting. They then made large holes in the ceiling which they either didn't bother to try and repair or they did such a bad job of filling the holes that everyone who has seen them since have been astonished by the poor workmanship. I am told by the W.A Building Commission that they can not
contract out of poor workmanship yet we are still arguing with them now about repair. We are going to take them to the Building Commission, Do yourself a favour- get another company.
10 Apr 2016
Very pleasant delightful thoroughly professional sales person;gave me best advice and pricing lower than the competitors. Installers excellent as well
I would highly recommend this business.
31 Mar 2016
I highly recommend this Company for their professional service and advice re a split aircon. Denis, their sales representative was most courteous and the Tradesmen who installed the Unit were professional and tidied up after them.
24 Mar 2016
We purchased an evaporative system from Air and Water Residential. Out of all the companies that provides us with a quote, they provided us the most detailed quote that allowed us to know exactly what we were purchasing. Once we confirmed our quote, the team at Air and Water provided us with the information we needed to get our system installed. Any questions we had they easily answered and even accommodated our availability when scheduling installation. On the day our system was installed, our installer was very prompt and efficient. He came right on time and explained everything he would be doing. We were very impressed with how clean his work was. We hardly cleaned up after him. In addition, he was very thorough in explaining how to use and maintain the system. We were very pleased with the whole process. We would recommend them for anyone thinking of getting a system installed.
15 Mar 2016
Totally friendly professional approach. Larry and the installers Chris & Steve made replacement of our Coolbreeze Air Con an absolute breeze. Would recommend this company to anyone.
13 Mar 2016
Excellent service, friendly, helpful and professional staff, flexible enough to allow us to install the grilles at our request.
Electrical wiring looked messy, had to tidy up for my standard, rest of installation is neat and tidy.
09 Mar 2016
mirella-r from Lower Chittering
Fantastic organisation, our salesman Larry was courteous, professional & patient. Installation was speedy and tidy. I could not more highly recommend these fabulous people who still truly understand customer service. Thankyou to all concerned.
08 Mar 2016
I recently installed a ducted aircon in my house and i was worried at the begining about damages to the roof, celings etc when installing an ducted system. I went with air & water due to their resonable price, good reviews and excelant before sale infomation on ducted systems which they gave me for hours in store and over the phone. The staff were so friendly and knew the what they were doing. Installation went smoothly and really no complaints. Did a real good job. Would recoomend to anybody. Keep up the good works guys. Thanks.
23 Feb 2016
Air & Water recently installed an 18kw Daikin reverse cycle system interfaced with an Airstream (izone/isave) control system in my house. They were very easy to deal with & were prompt & professional from the quoting process through to installation. The best thing is that the system works a treat & is a huge improvement on the previous system. I would definitely recommend A & W for any AC work. Thankyou to Don & the team.
22 Feb 2016
rajg1 from Willetton
I had two split system ACs installed in a new house. The quality of work by the installer was excellent. There was some miscommunication between the installer and the company about the time of installation. As a result, I had to wait several hours for the installer before he turned up. But as the quality of work was so good, I could forget about the inconvenience I had faced earlier in the day. Overall, I am happy with the final product.
22 Feb 2016
stephanel529 from Duncraig
I was very impressed with the quote received and speed of installation of a 330l Solar Hot Water System.
One little hiccup happened with them not providing a Tempering valve as requested but after one phone call they were at our house the next day to install it.
The combination of service, quality and price make Air and Water unbeatable for Solar Hot Water system. I would absolutely highly recommend them.
20 Feb 2016
Quick service for a quote
Reasonable cost for reverse cycle ducted Daiken 15.5 kW air conditioning system
Job completed in one day including taking away all previous air conditioning
Little mess and very polite installers
Thank you for an excellent job that works really well
Caroline and Adrian Brasnett
17 Feb 2016
The customer service provided by the friendly staff at Air and Water couldn't be faulted. The workmanship was great and price was very competitive tailored to our budget
05 Feb 2016
Air and Water recently installed reversed cycle ducted air conditioning with iZone and iSave in our place.This company is very professional, customer focused and competitive. Installers were knowledgeable and helpful throughout the process. There were a few glitches along the way as you would expect but nothing to spoil overall experience. Thank you to Larry and the team at A&W.
29 Jan 2016
Great experience dealing with professionals at all steps of the job. Very happy with the advice received on isave system, and for the design of the outlets and zones.
I wish the outlets could have been installed in symmetry with my roof lights but i have been told its a constraint with installation.
Overall very happy that i have chosen Air and water!!
26 Jan 2016
Air and Water were extremely helpful and accommodating with my particular situation requiring a different to usual schedule for delivery and installation. They were able to manage this without problem and at a particularly busy time of year. Very competitive pricing and great company to deal with. Thank you
25 Jan 2016
out of the other two aircon companies we called, don was the only one who replied to our email almost immediately and who bothered to come around personally to discuss/recommend options and to give us a quote. the installers were pleasant and efficient and managed to finish the job in just one day. we had a slight problem with the "isave" but it was rectified pretty quickly. would recommend them to others. thanks
21 Jan 2016
Overall a very painless experience in looking and installing an evaporative air con on Monday 18/1/2016. From the quote, Air and Water was by far the cheapest quote that I have. Installation process was superb. Chris, the installer was very professional. I haven't had the chance to really see if the air con will work properly as it has been cool in Perth. This weekend will be a trial. Looking forward to it. I would definitely recommend Air and Water to anyone who is looking for an evaporative air con. The only thing I would suggest is to incorporate free rubbish removal after into the basic price.
20 Jan 2016
Special thanks to Larry and Cassidy for arranging a/c installation at my place - very knowledgeable and accommodating to my requests. Would recommend to anyone who requires an a/c system.
18 Jan 2016
Air and water recently installed a ducted system in our home and we could not be happier. They were very professional and efficient in their service delivery from start to finish, with friendly and approachable staff to boot. We would highly recommend them to anyone in need of a cooling system.
18 Jan 2016
Air and Water came back with a price no one else could match. The staff were pleasant to deal with and our new solar hot water system was up and working within days.
18 Jan 2016
alexandra-b from Banksia Grove
Great value for evaporation system. Reliable and honest customer service. A very quick process from the orginal booking to installation.
Installers arrive around 7:30am and had the job complete early afternoon.
14 Jan 2016
Very professional, on time, and lovely to deal with. We have built a few homes and Air and Water has been the best air-con company by a long shot.
24 Dec 2015
I would recommend this business. The service was friendly, the sales person that came out first was really good and gave us good advice and delivered a quote quickly. He also backed that up with detailed answers to the few questions we had. Installation was efficient and on time and friendly and we now have a very nice Air Con system keeping us cool!
22 Dec 2015
Thank you to all of the great staff at Air and Water. Larry the salesman was very knowledgable about the range of products on offer and guided us to choose the system to best meet our needs. The install time frame was better than our expectations for this time of the year. One week between walking into the sales office to our unit being installed. The very professional office staff kept us informed at every stage leading to installation. The tradesman did a great job and left everything very clean and tidy.The rubbish was collected as planned in a timely manner.
We have nothing but praise for a job well done!!
22 Dec 2015
davidb154 from Murdoch
Don Curnow went to school with my sons. He runs an excellent company:
• he advised me on the type of residential air conditioner I needed.
• his advice was good because my neighbour asked me when I was going to have the work done (I had warned her it was to happen).
• I went out and left it running by mistake - it was too quiet to remind me. My previous air conditioner was so loud.
14 Dec 2015
susang828 from Herne Hill
We enjoyed our experience so much with Air and Water that we bought our son an evaporative air conditioner also. We found Air and Water to be helpful, professional and extremely reliable from the first contact to the last. Would definately recommend them.
28 Nov 2015
nevilleg360 from Keysbrook
Larry recommended a Toshiba Reverse Cycle system for our home although I was after Daiken or Mitsubishi. Only installed a couple of weeks, working brilliant, as is the iSave system I didn't think I would want, but a good idea, longevity remains to be seen, but I have faith. The installation was brilliant, very professional neat and clean with a good bunch of guys doing the job.
26 Nov 2015
a friendly ,efficient and cost effective service. After installation they cleaned up and you would not have known they had been. I would have no hesitation in recommending Air and Water to any of my friends or family. An excellent service
19 Nov 2015
After receiving a couple of quotes on a completely new solar hot water system I came across Air and Water on google and called them, their service and information over the phone was exceptional and installation occurred on time and quickly. We are very happy with our experience with Air and Water.
16 Nov 2015
Air & Water was prompt in suppling a quote and accommodated us with regards installation dates, Installation was carried out in a professional manner and they cleaned up after themselves. Recommend using this company
16 Nov 2015
tonyb815 from Bedfordale
I have absolutely no hesitation in recommending Air and Water to anyone wanting air conditioning. Great company - great people!
11 Nov 2015
We had our home renovated and Don provided on time installation, a fair priced quotation, but most of all, a most efficient fully ducted refrigerated air conditioning.
What is most important is what Air and Water have made our home...
Many thanks to Don and all the installation staff!!!
Job well done!!
03 Nov 2015
Great product and fantastic timing turnaround. Great customer service. However, beware of extra costs once air con is installed for electrical cabling used.
03 Nov 2015
Very efficient service from first point of contact. Ours is a replacement Evap system and we were happy with the no pressure salesmanship but good advice. So far weather has not been sufficiently hot to test the system fully but the exhaust component is great!
28 Oct 2015
I would absolutely recommend Air and Water to anyone thinking about investing in evap aircon. I experienced a seamless, well managed removal of old system and installation of new Cool Breeze system. Chris the installer is a absolute champion, he worked really hard and he even organised for the rubbish to be removed same day as the installation. Thanks to Don, Julie and Cassidy for your help and proffessional service.
16 Oct 2015
sandraw494 from Thornlie
I was very impressed by the quote and customer service that I received from Air and Water Maddington. They removed the old unit and installed the new one within a couple of hours. The old unit was taken away the same day. Very impressed with the service and the help from all of the staff. Would recommend the company to anyone wanting air conditioning.
06 Oct 2015
The response time and service was really good considering had 3 companies not show up. Had a few issue of bits missing from my order which was rectified quickly for fitment.
The issues with ordering extras was on the agreement form, recommend a added section to the form for extras so can't be overlooked.
01 Oct 2015
I did my homework. Shopped around. They gave the best price so gave them the go ahead.
Install happened quickly, job was done well. The only minor thing is my partner noticed when doing our inspection one of the vents is slightly out of square. Not that big an issue as you dont normally going around looking at the ceiling with that much attention.
They were very clean. Drop sheeted everything. We did not have a single bit of cleaning to do, they removed all rubbish. Its like they were never there. I wish I could work that clean!!
I would be happy to recommend using them.
09 Sep 2015
katea541 from Kelmscott
Best price on a solar HWS system by far. Another company admitted they couldn't beat it and said they would have to look at their pricing as a result. Rang on a Thursday and it was installed on the Monday as they were busy but offered for plumbers to come out asap if it was dire. Installers were here earlier than promised even though the weather was awful and installed and removed old system within 2 hours. Working beautifully so far.
08 Sep 2015
chenyio from Wellard
I requested quotes for ducted reverse cycle air conditioning from 3 different suppliers and air and water was the one which gave the fastest response. I like their detailed email and product introduction. It was comprehensive and gave a layman like me a better understanding. Larry was patient and responded to my email in detail.
The service was prompt, they were punctual and efficient with their work.
However there was a miscommunication whereby the customer service told me that I can put the outdoor unit on the roof. But when the workers came they said that would be noisy and cause inconvenience during maintenance. They managed to install it at a suitable location outside the house so that's fine.
I also realised that the air-cond takes around 10-15 mins to work which the electrician said is normal for the first few times. They seem to take a long time to remove the rubbish though. It has been a week and the rubbish is still sitting in front of my house.
07 Sep 2015
The quote was well priced. The correspondence was clear and concise. Installation was done quickly and efficiently by friendly staff.
06 Aug 2015
I rang Air and Water on a Saturday and spoke with Larry about obtaining a quote for a solar hot water system to replace our existing one. I explained what it was I was looking for and Larry gave me an accurate quote right away,he even upgraded the collector panels. Everyone I dealt with there were courteous and friendly. Their price was substantially cheaper than the other 3 quotes I was given for the same or similar system. The installer was spot on time and the job was carried out without a problem and he also was pleasant to talk to. I wouldn't hesitate to recommend Air and Water and would get them to quote again if I required something else in their line of work.
21 Jul 2015
A smooth process from start to finish. Accurate quote for replacement Cool Breeze air con units and we weren't charged for items that didn't need replacing. Trades people were on time, professional and friendly. Would highly recommend to others.
07 Jul 2015
Just had a gas heating wall furnace replaced in the family room, Air and Water did the job with expertise and competence. The install guy was prompt, careful and clean.
Very happy with this service.
05 Jul 2015
veronicat777 from Harrisdale
I made an online enquiry and got a reply in seconds. Don Curnow made himself available as per our availability and not only once but twice. Very knowledgeable, professional, Don gave us a quote with more alternative manufacturers, prices, best products and modern technology. Between the time when we accepted the quote to the installation day there was very good communication with Air and Water Residential staff Cassidy, Julie, Travis. The installation took place on the date when we required and finished on the some day. The Installation team were punctual, friendly, respectful, hard workers, professional, customer service focused. We are very happy with the services provided by Air and Water and highly recommend to other people.
24 Jun 2015
deganw from Alexander Heights
Was a great experience from start to finish. From the home consult to final install Air and Water was a pleasure to deal with. Responded to questions and issues quickly and went out of there way to accomodate our needs.
17 Jun 2015
From requesting a quote on an evaporative ac to installation, Air and Water were courteous, efficient and communicated well with us through the process. The installer turned up on time, was pleasant and efficient, as was the electrician who had the show up and running and gave us a run down on the system. A good experience - highly recommend the company.
03 Jun 2015
We had a wood fire heater installed and the process was easy for us and they were friendly and professional from the start so we knew we could trust that the product and installation would also meet that high standard. Thanks to all the team who worked on our job and we would happily use you again in the future.
29 May 2015
I had a ducted air-conditioner (Mitsubishi HI) installed by Air and Water, and they were helpful and professional through the whole process. Larry gave me honest advice on what system was right for me and what was and wasn't needed, and the installers were thorough, listened to what I wanted, and did a quality job. In terms of value, Air and Water were the best I could find after a bunch of quotes, especially considering they use quality components (Airstream). The only time I might have gone with another installer is if I wanted a Daikin - Supacool and ACWA are cheaper and also have good reviews.
21 Apr 2015
We have used Air and Water in three houses now. From small split systems to a total install of ducted aircon. The team is always very easy to work with and they have provided a top quality service. I would definitely recommend them and the prices are competitive.
15 Apr 2015
We have been using Air & Water for a number of years and the service we receive is always first class.
The team is always professional and we would highly recommend their services.
06 Apr 2015
aruna740 from Huntingdale
Air & Water have provided a very detailed quote indicating prices for all their air-conditioner brands, which was quite useful for choosing a suitable product.
Installation job was very well coordinated and the installers very friendly and knowledgeable as well. Installation was completed within a day obviously with few hiccups, however all were sorted out without issues.
End of the day I am happy with the outcome and have no hesitation on recommending Air & Water for others.
01 Apr 2015
mariong643 from Kelmscott
Used a Quote website & Air & Water Residential in Maddington contacted us to supply a quote. They provided a good range of products for us to choose from. They were very knowledgeable & efficient. Once we had decided who we were going to use & what we were going to have installed, the process was very fast, clean & efficient. The installers arrived when they said they would and they worked very well together, each knowing what they had to do & when. Cleaned up after themselves & removed all rubbish. Explained the operation of the system extremely well so that we were fully able to operate without a uni degree.
31 Mar 2015
I contacted Air & Water as part of the build of my new home, through a difficult build, Don and the team provided a very professional service at every stage, dealing with the builder and arranging the appropriate electrical/plumbing services etc. Very happy with the outcome and would definitely recommend their services to future customers.
19 Mar 2015
patricka3 from Como
Solar Hot Water System, From the start the quotation process to the request for the job to be installed, all this was done very professionally without any hiccups. The Administration is very efficient and always got back to me if I had any queries.
19 Mar 2015
franh6 from Claremont
Very happy with Air and Water - very quick to provide a quote - which came in significantly cheaper than other quotes we got. The installation was very fast and the apartment was left clean. The process was very smooth and easy and we get exactly what we were expecting.
17 Mar 2015
We had previously used Air and Water for our house in Karrinyup - 2011.
The service we received during that process was such that - although we did check the prices of other companies - we automatically headed back to Air and Water.
This time we built a new house in Floreat.
I spoke a number of times with Larry - but never had too/or felt I had too head into the Air and Water office.
I went through the options with Larry - Daiken, Panasonic and a few others... (Larry knew his stuff) however our current LG was working without missing a beat... so LG it was.
We had a 18 kW LG ducted air conditioner installed. Along with a wiz bang control (IZone... looks like an iPhone).
It works very well... offset by 6kW Solar Panels.
Without hesitation I would recommend Air and Water.. from sales to install to subbie Electricians.. (Mitch)...and after sale.. service was what I always expected and often hard to find in Perth.
16 Mar 2015
chrisw63 from Nedlands
I needed a large reverse cycle system for a large house, so I noticed they did commercial, so felt they should have the experience I needed. They ran into a problem with the new machine and put themselves out to replace the whole machine in the ceiling, which was obviously under warranty, which was very much appreciated by me, as it was very hot to be without air conditioning. I really am happy to recommend this company as they seem to know what they are doing, which is not my general experience with most air conditioning companies.
16 Mar 2015
gillianh2 from Ashfield
I needed to replace my old existing evapourative air cooler recently and did my due diligence of ringing around and getting quotes etc. As I was convalescing from a recent hospital stay, I needed the changeover as soon as possible. Air and Water were the company that were able to provide the service in the shortest amount of time, so they won the job. However, after that, I was incredibly impressed by their professionalism, and speedy response to my queries and supply of all relevant documentation, and added in an extended warranty which I wasn't expecting. On the day of installation, the installers were polite courteous, efficient and left no mess behind. The various trades were very well co-ordinated so there was little to no waiting time as well. In short, I feel that this company under promised and over delivered, which is rare in this day and age. I will have no hesitation calling on them when I need to upgrade my next hot water system. Highly recommended!
09 Mar 2015
bridgetm4 from Canning Vale
Had an 8yr old aircon replaced by Air & Water and loved the service and help, nothing was too much trouble and the contact with all employees was first class. Extremely pleases with our new machine and its functions.
09 Mar 2015
susanl26 from Mount Richon
My air conditioner broke in the very hot weather. A replacement unit was required and following my ringing 4 companies I found I could not get an air conditioner fitted for over 2 weeks. I contacted Air and water who sent an assessor the following day and the air contitioner was fitted the day after. A speedy and efficient service.
25 Feb 2015
guna from Thornlie
Air & Water (A&W) are very Professional in their service. We got 3 Quotes and all of them were quiet close. However we chose A&W due to their prompt action and professional advice provided.
The Installation Team were also clear on what needs to be to get the Job done quickly and all rubbish was cleared very professionally.
Some Service providers quoted a heavy Fee to collect the removed System rubbish and A&W only quoted a fair fee that anyone can afford.
Overall A&W provided a service that is added value for money
20 Feb 2015
elizac5 from Mount Hawthorn
Air and Water replace our age refrigerated system with a new one, and installed FreeAir so we can take advantage of the cooler night air without using the refrigerated component, Can't fault these guys. Proactive, efficient, friendly and good value. Highly recommend.
12 Feb 2015
tomf8 from Wellard
Supply and install an evaporative air conditioning system. We upgraded to the premium pack that was offered for the extra $500 and got the 2 whirly birds, security grill inside, bigger ducting, poly dropper and more sophisticated control remote. The unit itself was cheaper than offered by other companies to buy online but works very well. The service was excellent, could not fault at all. Very friendly and helpful. Installed in a morning and organised the electrician at the same time for me. Very happy overall. The quote provided was comprehensive and the few people I spoke to during my dealing with Air and Water were a pleasure.
11 Feb 2015
tias1 from Seville Grove
Installation of Ducted Evaporative Air Conditioning. I obtained 3 quotes all very similar price. I asked lots of questions (as I had no idea re A/C) and in the end went with Air and Water who had actually been recommended to my by a friend. The reason I selected them was; a) a friend had previous dealings and was very happy b) similar price but with a few additional options that included Whirly Birds for the roof & an internal relief grill inside to allow all windows and doors to be closed at night for security reasons, which may intern reduce the heat in the roof cavity c) provided most thorough quote and information initially etc. d) came across as very friendly and helpful. The actual experience was even better than expected, the delivery guy waited until I arrived home (late) to ensure it was safe, the installation/plumber was fast, efficient and communicated well, finally the electrician was also very quick and efficient. And then to top it off the office staff were also on to everything with invoicing and receipts and warranty etc. All in all it was a fantastic experience for someone who was very nervous about a big purchase where I had no idea what I was doing at the start, couldn't be happier to recommend them.
03 Feb 2015
wendyl17 from South Perth
We are in Real Estate and have used Air and Water as our preferred contractors for many years. Their service is always fantastic and would recommend them to anyone!
03 Feb 2015
carolb29 from Forrestfield
Having moved to a new house earlier in the year, it soon became apparent that our current air conditioning system was not going to handle a Perth summer. We contacted Air & Water and from the initial call through to paying our final invoice the staff were helpful, knowledgeable and professional. We were given advice on alternative solutions which was relevant to our particular needs. We selected two Panasonic split systems to complement our current evaporative system. We ended up paying a lot less than we had budgeted for. We would highly recommend this company.
30 Jan 2015
chrisc77 from Booragoon
We had Air and Water install a ducted Panasonic system for us. Overall, the experience from initial contact to quote, through to booking installation, install and account payment has been positive. We had a couple of hiccups along the way (as to be expected in any job), but these were resolved quickly and easily to our satisfaction. Air and Water genuinely care about the customers and quality of service. We would recommend them to anyone. The quoting stage in particular was more thorough and professional than any of the other 5-6 companies that we approached.
27 Jan 2015
anned19 from Bassendean
excellent communication from consult to installation
staff courteous, and prompt with information
definately would recommend the company.
Our daughter recommended them to us.
10 Dec 2014
billiv from Baldivis
We would like to pass on our sincere thanks to Don, Julie and the whole team at Air & Water.
From the quote through the installation delays (on our behalf) to the excellent installation by your friendly, professional and courteous installers. All waste was removed from site quickly and the house left very clean.
We will and have recommended Air & Water to friends and colleagues.
12 Aug 2014
karenb89 from Oakford
From quoting to completion of job this company has been extremely professional in dealing with us for our ducted air conditioning unit. Every detail was made extremely clear to us so as to avoid dramas at installation. The removal of previous system by tradesmen (on the same day) left us with a clean work site. Tradesmen arrived on time and were finished by lunchtime. A job very well done and absolutely 100% satisfied with everything from beginning to end. Once again a huge thanks to Don and his team.
08 Aug 2014
fredrikt from Padbury
Got quotes back from three vendors on ducted gas heating, Air & Water was most competitive. It was also the only vendor to come out in person discussing different options. The installers came on time, knew what they were doing, where efficient and tidy. A smaller hick up was rectified by the installer returning promptly.
Would recommend Air and Water to others.
07 Aug 2014
marcj1 from Thornlie
I would recommend Air & Water if you are considering evap air conditioning.
We always do some research before Buying anything over $1000 and had many questions for their non pushy salesman before signing up.
Above all I wanted a system that is manufactured locally and is good value for money and that is exactly what I got with two whirly birds and an auto duct shutter included in the price.
Tradesmen were punctual, polite and tidy.
08 Jul 2014
susannahw1 from Shenton Park
Friendly, knowledgeable and prompt experience from start to finish. Don provided a huge wealth of knowledge and guidance at the sales end, and the guys who did the job on the day were fantastic. Would definitely recommend Air and Water
27 Jun 2014
rajg1 from Willetton
We needed to replace the heating unit in an existing ducted gas heating system. Don recommended a new model that was significantly more fuel efficient and at a reasonable price. The installers were friendly and competent. They made sure the entire system worked well with the existing ducting and the zone controls. They did not rush the job when setting the new controller needed time and patience. The installer came back to check the noise level from the new heating unit and did all he could to abate the fan noise.
02 May 2014
bso84 from Redcliffe
We had a few people quote us on a ducted evap system and we are so happy we went with Air and Water. They weren't the cheapest, but they were the only company that we spoke to that also included a whirlybird as part of the install, which was something we really wanted. On the day of installation, the guys were prompt and professional. All the mess inside and outside was dealt with and best of all they were done before lunch. Very happy with our choice to go with this company.
02 May 2014
Air & Water helped us from the beginning till the end and also collected rubbish. We did not have to worry about anything. Quotation from Larry was so professional that he chose the best options for us from size to price. We contacted couple of other aircon companies but air & water were the best. It was peaceful reverse cycle aircon installation from air & water.
22 Apr 2014
markg27 from Mount Hawthorn
From quotation through to final installation the Air & Water team were helpful, professional and reliable. Having undertaken several quotes to get the best advice and solution, Tony provided the greatest peace of mind with a full review of our requirements as well as explaining the best options for cost, technology and reliability.
We went ahead and within 2 weeks the team were at our property ready to install the complete ducted air conditioning system.
The team were friendly, professional and well organised, removing old wall units, patching up, changing electrical requirements and installing the complete ducted solution.
Due to the size of the job it did take most of the day, but all costs and activities were covered under the quoted price and they left the property safe and tidy.
A slight 'teething problem' with the controller was fixed as soon as it had been identified in the following days, and since then the unit has provided excellent aircon, both cooling and heating.
We would and will recommend Air & Water to our friends and family.
12 Apr 2014
christineh31 from Willetton
we used air and water to install a daikin split system and a daikin reverse cycle ducted system. they were very efficient with their time and very knowledgable about the product to the point where they were able to install an extra vent where we didn't think we would be able to get one. after the install was complete the guys were very thorough with their clean up inside and outside the house. we would recommend air and water to anyone who is looking for a "comfort provider" whether it be heating, cooling, or solar hot water systems.
08 Apr 2014
jamesb from Ellenbrook
After building a house and literally having to project manage it myself in order to get the job done right, I have been at my wits end dealing with contractors just getting them to do the job that they have been paid for. Air & Water however arrived on time, professionally did the install, made absolutely no mess and had the fully ducted system setup in a matter of hours. The electrician arrived 30 minutes after the installers had left, and even took the time to explain to me how the system worked. I would not hesitate to recommend Air & Water over all to friends & family and it was nice to finish the building of my house on a high note.
21 Mar 2014
a genuine and professional company. Called when they said they would. Arrived when they said they would. Seamlessly went about their job and did it. Very well. We are very happy, would definitely use them again.
19 Mar 2014
grahamf4 from Bedfordale
I had Air and Water quote and install an evaporative air conditioning system. The installers arrived at around 7:30 in the morning and had completed the job by around 10:30 AM.
I am very impressed with the speed efficiency and friendliness of the guys doing the installation, they did a great job and I would certainly recommend Air and Water to any of my friends needing air-conditioning.
03 Mar 2014
markc31 from Baldivis
We contacted Air and Water to get 2 split systems supplied and installed. Don came round to give us a quote which was emailed to me the next day. The quote was laid out with three alternative manufacturers / prices. The two systems were installed within a week of us placing our order. The day of the installation was one of the hottest this summer and the installers worked away despite the tough conditions. Everything was left clean and tidy on completion. We are very satisfied with the service that Air and Water provided.
20 Feb 2014
DelisaE from Leda
We contacted Air & Water for a quote along with a few other companies. Theirs was the only one to come back with a full list of everything that was in the quote. They were also quite quick to get back to us. After getting quotes for a few other machines with them we paid our deposit. Less then a week after paying we have had the aircon installed. They came early in the morning and were all done by 10:30. Workmen were all polite and friendly. I will be recommending them to everyone who is looking at getting evap aircon.