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Mayfair Property Management

5/5 RATING BASED ON 46 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Mayfair Property Management

Customer Reviews for:
Mayfair Property Management

02 Jun 2022
karinaa31
Very professional, friendly and easy to communicat with.
26 May 2022
ron-l215
100% satisfied landlord and tenant say no more
18 Mar 2022
hebab
The team is very friendly and helpful! They where able to help me find a house within 2 weeks, with so much help and support! Much appreciated !
13 Feb 2022
diana-f
We chose Mayfair Property Management a couple of years ago and it was the best decision we could have made. We have had several property managers over many years and Mayfair are head & shoulders above all of them. They go the extra mile and keep us up to date with all matters relating to our property. We are very happy.
08 Sep 2021
leahg685
I was so lucky to be taken care of by Lauren and Rebecca at Mayfair in my first ever Melbourne rental property. Even before arriving (back before border issues!) I felt welcomed and so well looked after. Lauren and Rebecca communicate beautifully and efficiently and always go above and beyond to make sure people feel at home and respected as tenants. They were also especially accommodating and non-judgmental with me when I experienced Covid hardship in 2020. I cannot recommend Mayfair highly enough as a business who really cares about people. From day one until I sadly had to move out again, I could not fault the service of this agency and if not for moving home to Qld, I would rent through them again in a heartbeat!! :)
23 Jun 2021
maryannl120
We changed to Mayfair a while ago after being very unhappy and stressed out with our previous few property managers. Lauren has been outstanding, has gone over and above and has quickly and easily secured tenants for us. We couldn't be happier and are so glad we found them and made the switch.
22 Jun 2021
geev
All the team at Mayfair are so fantastic to deal with. Their service is top notch and nothing is too hard for them. I have two properties under Mayfair and I have always had consistent service with both properties. Highly recommend them as your property agents, would never look anywhere else. They always find excellent tenants for my properties and I have never had an issue in the years of dealing with them. Thanks Mayfair team
20 May 2021
dritam821
Can't recommend Lauren and the team Highly enough! During Covid times they have gone above and beyond to secure a tenant for our property which had been vacant for 7 months. Wish we had found them sooner. Professional and Caring Looking forward to a long relationship.
05 Oct 2020
leel423
10 stars from me. I can't thank enough for the service and support from Leigh and Lauren. Leigh has gone way above his duties to help me right at the beginning. I"be recommended to my friends and my other family members. Mayfair property is the best. Love their care and kindness. Can't do without them.
28 Jul 2020
stevea64
As a tenant it’s so nice to be treated with a high level of respect and care by our agents. Leigh is such a professional and has helped us feel at home. We will be staying as long as we’re allowed to! Thanks Leigh and everyone at Mayfair who has gone above and beyond to make our move as smooth as possible.
31 Jan 2020
marjanm143
I give them 10 STAR ********** Lauren and Leigh are exceptional professionals who know their job perfectly well. they are not only property managers, but also a consultant, adviser, a handy person, and in summary a go-to person for any issue. Their depth of knowledge and creativity about real estate and anything related to that is exceptional. this is the second investment property we have left to Leigh and Lauren to manage and honestly, we don't need to worry about anything else at all. we know the difference between their property management style with others, particularly the famous franchise one based on our past experience. we would love to work with Lauren and Leigh again and again and will let Mayfair property management to manage our next property for sure. We highly recommend joining Mayfair Property Management as investor or tenant as they are the best. Thank you Lauren and Leigh M & F Maleki
23 Jan 2020
annag552
Very good customer service. Respect ,respond and are kind.
23 Jan 2020
remik
Lauren from Mayfairproperty is excellent .She is the best property manager we have ever had .She has become more like a friend .she manages all our properties.I highly recommend her .
07 Nov 2019
tolgatumay
I honestly do not have enough words to tell how awesome service they provide for their customers. 10 stars! Being on the tenant side, we get a reply for any question regarding the flat that we rent instantly and they provide solution within hours. Flawless operation from top to bottom. From the moment that we inspected the flat and up to now -that is going about a year- Leigh and Lauren dealt with any issue with a complete positive outlook and highly professional attitude. And the result is we are living in this flat as we are living in our own. Thanks heaps again. Hediye&Tolga
09 Sep 2019
courtneyl312
Mayfair Property Management is exceptional in everything they do! I have had the pleasure of being both a landlord and a tenant with Mayfair and honestly, I cannot recommend their service more highly. Lauren and Leigh are extremely approachable and wonderfully professional in everything that is thrown at them - NOTHING is too difficult and they dealt with any query I had swiftly and with utmost efficiency. Mayfair remains my number one choice for property management. Thank you especially to Lauren who's personable nature makes every decision an absolute breeze!
19 Mar 2019
malcolm-323 from Narre Warren South
Thank you Lauren for your exceptional communication and guidance through our recent rental application, You have been brilliant in the way you have managed our application. Looking forward to moving in over the coming weeks as per the available date. Mayfair Property has my highest recommendation. Brilliant customer service.
14 Nov 2018
c1436479 from Melbourne
Lauren was fantastic is assisting me locate a rental property in Melbourne. She went out of her way to make sure as a tenant I was kept informed on the process and nothing was too much of a bother. I can definitely recommend using these guys if you are renting or have a propert you want rented. Five star service. Thank you.
18 Oct 2018
jamief250
Refusees to do maintanance when requested. Poor communication with tenants. Worst real estate agents ever. Very unprofessional in the way they act as a business. They had someone from the office walk in uninvited using a key they had. They will not call you when asked to. Resonse to emails is very limited and takes weeks to get a reply.
11 Apr 2018
ty-w
Honestly, I'm not one to leave reviews, but Lauren and Lee are an absolute pleasure to deal with. Good old fashioned customer service that all other agents claim to provide (which the do not). They simply put all other property managers to shame. I was a tenant through Mayfair and I've never been treated so well and had such great dealings with a landlord. In the market now for a purchase and I'm going through Mayfair again!
03 Apr 2018
sj-and-maxs
We can’t say enough good things about you and your service. We have felt so secure knowing you are looking after our property. Especially given our situation with a newly build property which required a lot of coordination outside of just the rental management. You and your team are beyond professional and reliable!
12 Mar 2018
anitas689 from Bentleigh East
The Mayfair Prop Team are on top of what needs to be paid, managed, reviewed and tenancy isssues. I do not have to keep track of rent payments, bills or insurances or any concerns. I am advised accordingly of what is happening with my properties an if my attention is needed. I highly recommend this Company to any investors with properties that need managing
07 Mar 2018
stephenh647
Anyone can promise the world then they are trying to convince you to sign up. But Mayfair Property actually delivers on the promise! The entire experience is seamless, they blend professionalism with great communication. I can sleep well knowing the investment property is well managed by someone who cares. I would not hesitate to personally recommend Mayfair Property Management.
06 Mar 2018
mareeg161
We highly recommend Mayfair Property as they have shown the utmost professionalism when managing our investment properties. On many occasions they have “ gone that extra mile” . Many real estate business are sometimes too busy to look after you, but no matter how busy Mayfair may be , they always make our properties their priority taking our needs into their management and care. Keep up the great work Mayfair!
29 May 2017
bridgetk847
Leigh and Lauren have set an extremely high benchmark in the property management market. Not only is their professionalism, efficiency and transparency second to none, the warmth and confidence they provided from word go has allowed me to thoroughly enjoy the experience of leasing my first investment property. I will continue to recommend Mayfair Property to anyone looking to do the same.
17 Feb 2017
kim-dan214
It’s easy to understand why Lauren and Mayfair have set themselves apart from the pack. They are by far the best property managers I have come across. Lauren and Leigh have expertly managed my property for a number of years and I couldn’t be happier. In fact, I managed to convince my family to move their properties from a big chain real estate agent last year and they are so pleased that they did. Lauren is exceptional at her job, making her one of the best in her field. She is a consummate professional who immediately puts you at ease with her warmth and integrity. She is intelligent, empathetic and extremely knowledgeable. She has surpassed all my expectations and often goes above and beyond to ensure a great outcome. Having your property in such capable hands makes a huge difference and the confidence and peace of mind that your property and investment is being cared for is priceless. She genuinely cares for your property as if it was her own and treats you and the tenant with the utmost respect, which in turn has helped secure high quality tenants that care for your property. I am very lucky to have Lauren as my property manager and if I could clone her and have her look after our properties in Sydney I would! I highly recommend Lauren and Mayfair for anyone looking for caring, efficient, professional and sincere property managers.
18 Jan 2017
jjk
It was our first investment property, and we didn't really know what to do. We are really glad that we had Mayfair property to help us with the leasing process and the management. They are very professional, and found us nice tenants in a week. They are very nice to communicate with, and always willing to take extra step to help.
17 Jan 2017
tobyw210 from Eltham North
My wife and recently signed up with Mayfair to manage two properties and we have been very happy with our choice. Not that we were unhappy with our past property management however there was a significant difference in the levels of service and quality that we received from Lauren and Leigh. Communication has been excellent and they made the entire letting and maintenance process stress free. We would highly recommend Mayfair for anyone looking for property management.
15 Jan 2017
rechellef
My husband and I had put a lot of effort into renovating our home, and at first we were reluctant to have tenants in our house and found the whole process quite daunting. After meeting with Lauren and Leigh we felt like we were in safe hands with Mayfair Property Management. They were happy to answer all of our questions and successfully guided us through the entire process. Their articulate representation of our property managed to capture its charm and allure with considered photography and thoughtful descriptions. I cannot recommend this company enough, with their professional approach and meticulous candidate selection, they were by far the most interested and professional property managers/agents that we have ever dealt with. We are thrilled with our tenants and are relieved to have our house in the hands of professionals who care.
13 Oct 2016
vanessac436
Being a first time landlord I needed guidance and patience . I met with bigger real estate agents and left feeling uncomfortable - just like a number to them. A client of mine recommended Mayfair Property. After meeting Lauren and now having worked with her to find tenants for my property , I am so happy I didn't just settle with the bigger name agents. She has been professional, efficient and very responsive to all requests. Lauren together with Leigh have been a dream to work with and I wish them all the best with Mayfair Property investment.
29 Jul 2016
kvmelb from Hampton
I've traditionally used franchised property managers and in my experience, I'd say that they turn over every 12 months or so. The service, at best, is generally mediocre but I never would have come to this realisation if I hadn't switched to Mayfair because I had nothing to compare them to besides similar peers. Lauren and Leigh deliver exceptional service. They are proactive, very thorough, and provide very creative solutions I didn't even know we're possible. I recently settled on a property, they came to the pre-settlement inspection with me and found a quality tenant in less than a week of the settlement date, negotiated rent above what I expected, and an 18 month lease. Couldn't ask for better outcome than that! If you're sick of dealing with new property managers every time they turn over, even if you don't have an issue with your existing property manager but don't know what they do for you, switch across to Mayfair. You'll start to realise what a difference a proactive, knowledgeable, and customer centric property manager offers you and what you've been missing out on. You won't be disappointed.
20 Jul 2016
paul-howell480
Having moved overseas, my wife and I are thrilled with the way Lauren at Mayfair and our tenants are taking care of our Melbourne home. Lauren's business promise of developing positive and long-term relationships with tenants and giving them clear and fair terms has absolutely held true; it has led to a likely long-term lease period at an above market yield; and also the cliched "priceless" feeling of having the confidence that the property and investment are being cared for. Thanks Lauren.
14 Jul 2016
julianp589
Around settlement time the property's official agents were calling but their business manners was unwelcome to say the least. I looked up in the internet to find leasing agents in the area. The agents compare website came up with lots of suggestions and many of these agents called. But the compare website had 3 agents top of the list and Mayfair was one. Mayfair business model and manners won me over. The apartment rented out at premium, constant updates and everything so far has been 5 stars. Excellent work Leigh and Lauren. You have beaten the big agents hands down in handling this apartment. Keep up the excellent work.
12 Jul 2016
kaitlyns719
Lauren is an excellent property manager. I am very pleased and feel lucky to have her as my property manager. She is always attentive and professional in handling all property matters from finding a good tenant to managing the property. Thanks to her strong campaign and advice, I could get a successful application in a very short time. I would highly recommend Lauren and Leigh to anyone who is looking for a truly responsible property manager. They are the best!
28 Jun 2016
happyc298
I've been renting with Mayfair for just over 6 months now. In that time they have really impressed my housemate and myself with their professionalism, their kindness, their efficiency and their commitment to customer service! There have been a few unforeseeable issues with the property, which in the hands of uncaring property managers could have been a really difficult time for us. However, they handled the whole thing so well that I am totally satisfied. Absolutely would recommend working with Leigh and Lauren. We look forward to staying at this address for a long while!
15 Jun 2016
briannaa
Mayfair Property Management have been a dream to deal with. I contacted them to manage my apartment advertising and leasing and could not have asked for better service. The property manager Lauren has been so efficient and professional, working quickly to lease my property in a timely manner and at a great return to myself. Their rates are very competitive and the service is impeccable. I feel like a valued customer and have complete confidence in the team at MPM, would recommend to anyone needing a leasing agent.
31 May 2016
laura-s378
Lauren and Leigh far exceeded my expectations on every aspect of the property from initially finding a good tenant to managing the property and I must stress I do have high expectations. My only regret is accepting poor service from the previous property manager for so many years before Mayfair. Lauren has been absolutely amazing. Thank you for everything
30 May 2016
nermeenn
I am very pleased to have Lauren and Leigh as my property manager as they both have shown utmost professionalism in all that they do for me. I have had a bad experience with another property management company but Lauren and Leigh have truly given me peace of mind in contrast. They both have been efficient in handling my property matters from promptly getting professional photos on the day I requested, to running a very eye catching campaign online, then having a successful 30 min open inspection!!! To successfully receiving a rental application. At all times, they both have been comforting, responsible and reassuring in their responses which I value a lot. I feel Lauren and Leigh are truly a gem and without hesitation I would recommend Lauren and Leigh to my friends and family for I know that they would be in great hands.
30 May 2016
skyet
I didn't realise what it was like to have good property managers until Mayfair property took over managing my investment property. I strongly recommend there services to everyone. They have outstanding customer service and communication. They also reneogated the terms so my property is more profitable and secure whist also keeping the tentants happy in there new home.
24 May 2016
davea943
Mayfair have been our agents for a few months having taken over the property from previous agents Century21, but in that time they have arranged for several items and issues to be repaired or investigated, items that the previous agents and landlord wouldn't fix. So far very good.
20 May 2016
6d3a2f76
I would absolutely recommend Mayfair Property Management. They have been very friendly and helpful since day one. Very prompt with replies to queries and concerns. Thanks Leigh and Lauren!
19 May 2016
travisa503
Renting through Mayfair has been hassle free and straightforward. They really take care of tenants in a professional and prompt manner, something that isn't always the case in the industry! I would recommend them highly to both property owners and prospective tenants alike.
19 May 2016
marissat304
Please remove my online review thanks
18 May 2016
c32fe240
Mayfair took over control of my rented property in September 2015, and in a matter of weeks they arranged for long outstanding maintenance to be done, and to a very high standard. I am very pleased with their top notch professional service, and am happy to recommend Mayfair Property Management.
18 May 2016
bellat139
I have been renting a property through Mayfair Property Management & Property and so far it has been one of the most professional experiences, every question and issue has been promptly responded to and dealt with either the next business day or as soon as humanly possible. Leigh and Lauren are very professional and have made my first time renting a breeze.
18 May 2016
shead
My partner and I rent a property though Mayfair and so far it's been one of the most professional REA experiences we've had. Lauren and Leigh are friendly and personable professionals who really pay attention to detail and provide a level of personalised service above that of what we've experienced through larger REA chains in the past. Where some of the big chains sometimes appear to operate on autopilot, Mayfair are in complete control, know what's going on and are usually a few steps ahead. Little things are done really well - for instance as renters in a new property, they have reached out to us about getting repairs done before we have even had the chance to ask. When we moved in keys were neatly labelled so we knew which went where and I've never seen a more thorough and accurate condition report coming from an REA's side. Mayfair break the common stereotype that REAs don't really care much about renters - given the service we've been provided by them as renters, I imagine that they would also be a class above the big chains when buying or selling property. I can't recommend them enough - Lauren and Leigh exude professionalism and enthusiasm in what they do and execute their work to a very high standard.
18 May 2016
seanm683
Mayfair has been our property manager for over a year now. We've been very happy with the support and service they've provided to us as tenants.
Details:
Parkville, VIC, 3052
Tel: 0438340390
Status:
Verified

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