AWARDED THE Word of Mouth SEAL OF APPROVAL
CUSTOMER SATISFACTION CERTIFICATE

Infinity Rose

5/5 RATING BASED ON 32 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Infinity Rose

Customer Reviews for:
Infinity Rose

28 Mar 2023
dorar0
Absolutely beautiful rose, Thank you so much to Tim for all his help. The rose was so well packed with care
22 Jun 2022
charbelh956
Best service I have received, especially during these tough times!! A big thanks to the team who assisted me in the purchase of an anniversary gift, and putting in extra effort in making this personalised gift special. Thank you again to the team, and a big thanks to Darren for going out of his way and getting back to me as soon as he could. Highly recommend this company!!!
09 Mar 2021
brettc453
Good morning, Just a quick email to thank you for the Rose. It arrived quickly and looks amazing. The quality and attention to detail of not just the rose but also the display box, far exceeded my expectations. Thanks again and I’ll be sure to be sending some business your way. Kind Regards, Brett
12 Dec 2019
quentinh
Thank you so very much for getting the Purple Rose out so promptly and professionally. It is an amazing rose and will make a beautiful present for Christmas. Thank you very much for your service and ordering it over the phone was so easy. Your customer service is immaculate. Regards, Quentin
15 Apr 2019
jordonj420
Excellent quality, the rose petals have stunning detail and the variety of payment methods is great. I had some minor confusion about the base of the special display dome but the team were so quick and polite about helping me. Will definitely be buying from Infinity Rose again!
09 Apr 2019
ameer-m
I would strongly recommend infinity rose for anniversary gifts. I am extremely delighted the product I purchased online was delivered on time. The person (Darren) who assisted me was really helpful and very professional. Highly recommend this for everyone. 10/10 Ameer
25 Sep 2018
mitchc735
This is the real deal, a real flower preserved for life, reminded me straight away of the Beauty and the Beast Rose. My partner is a big fan of the original movie beauty and the beast. The rose in the glass dome looks amazing. My partner loves it, big smile on her face when I gave it to her. Thank you Infinity Rose for such a beautiful present to give my partner.
14 May 2018
MarilynR from Melton South
I just firstly wanted to thank you for your excellent service and for making sure I received for Mother’s Day. The Spectrum Rose is magnificent, so much more than I expected. It brought me much joy today and will continue to do so over the years, especially in My daughter Emma Roses memory, as she loved rainbows so much. I also thank you for the lovely card that you sent with my rose, it was the finishing touch to an amazingly beautiful experience I don’t think anyone who has and will order a rose from Infinity Roses could be anything but awestruck at their beauty. Kindest Regards Marilyn
09 May 2018
patriciae260
We have just received the most beautiful rose we ordered for our fiftieth anniversary .what a beautifully presented rose. Such quality .thank you so much.
27 Apr 2018
declann355
Some of the best customer service I've experienced and highly quality product at a very reasonable price. Highly recommend for any occasion.
19 Apr 2018
stevens526
Thanks Infinity Rose, I just got the rose thank you so much its perfect just beautiful kind regards Steven
08 Apr 2018
nicka923
Incredible customer service, with less then 30 minutes notice Darren from Infinity Rose was kind enough to drive to a station on a Friday to let me pick up the rose. Absolutely terrific looking product and I'd definitely recommend this to anyone. Nick
26 Mar 2018
melindad78
Amazing service, they organised delivery immediately and arrived on time with such short notice! The quality of the rose and packaging is incredible, I will definitely be purchasing again!!!
12 Mar 2018
pault119
I bought Gold Rose with Premium Glass Dome for my wife and she absolutely loves it. The item was dispatched quickly and received shortly after purchase. I best part was the after sales service provided by Infinity Rose, who went above and beyond to ensure that any question we had was promptly answered, even assisted in the set up to ensure complete satisfaction. Thanks Darren and Infinity Rose, I would highly recommend you to anyone. Paul, Perth WA
19 Oct 2017
moniqueb484
I want to thank you personally for your customer service as it was brilliant and you were so prompt and helped me with my questions to the best of your ability. I can tell you take great pride in your job and making sure a customer is well and truly happy with their experience with infinity rose. I have just received the blue rose and the photo really didn’t do it justice. It is just incredible! I am so so happy with this company and the services you guys have provided me and I can say I will be using you guys again and again! And it would give me great pleasure in recommending you guys to everyone and anyone I come across. I really do hope you keep up the good work and continue to provide the best service and quality goods. I wish you all the very best and look forward to dealing with you in future. Thank you once again,
14 Oct 2017
nabild895
Just wanted to say thank you for the amazing service and help from you , I ordered the Gold rose with the Platinum case which has an awesome new see through glass so you can see it without opening the box , customer service was brilliant and as promised I received the rose one day after I ordered it . Thank you , will definitely recommended and shop with you’s again .
09 Oct 2017
nathant732
The service was fantastic, the employees are very friendly and helpful, I really appreciated there help, postal service was really fantastic well packed and very fast, the product was fantastic with great detail, recommended to anyone who is interested in purchasing from this company. I cannot wait to give my gift to my wife to see her expressions on her face AAA+++
04 Oct 2017
Anonymous
Thank you for your prompt delivery of the order. I had the product within 24 hours of making the telephone call. Great service!
14 Sep 2017
carmend840
I would like to send a big thank you to Jordan and his team. He has gone over and beyond delivering my gift to a friend. The parcel was unfortunately not delivered (through no fault of Infinity Rose). Jordan was able to retrieve the package and resend at no additional cost. The service and product has been amazing. Will definitely be recommending to others and will purchase again.
08 Sep 2017
jacksonp957
The team from infinity Rose are absolutely amazing and very friendly and helpful. When I first was in the process of ordering it online I wasn't completely sure on how to order it, but I rang them up and they helped me step by step on how to order it and track it. They always insisted that if anything was wrong or If I needed help with anything just to give them a call. I was also unsure if it would actually have the fine details that they described , but when I got it out of the box and put it in the dome I was blown away on the detail it had. Like you could see the veins in the rose petals and leaves. They are a very customer friendly company and I wouldn't hesitate to order another rose from them.
18 Jul 2017
danielb698
Just wanted to say a big thank you for shipping the rose I actually got married yesterday and was a gift for my new bride she was over the moon when she saw it and loves it. Thank you so very much for all that you did and the rose is amazing!!
29 Jun 2017
jeffgbg
Infinity Rose are an excellent company, with an amazing unique product and service; I have recently purchased my 3rd rose from them and have been so pleased and impressed each and every time. Would definitely recommend without hesitation. Living in the UK, products are delivered in 5 days for amazing service. and roses look stunning up close in real life. Thank-you once again!
03 May 2017
troys0
I stumbled upon infinity rose the day before my wedding anniversary. I didn't think there was much chance of getting it delivered to another state the following day being after 1pm. To make that delivery the guys at infinity rose personally ran it to the post office and got it to me the following morning. Couldn't be happier with the beautiful rose and the customer care and the smile on my wife's face thank you infinity rose great work.
30 Mar 2017
kylie-m7
Infinity Rose, I would just like to say a massive thank you to your company for the prompt service of receiving my rose. I only placed the order on Tuesday and to receive it this morning I was very impressed!! (Considering you are in AU and I in NZ) I absolutely love the rose and the presentation in the box!! I can’t wait to give it to my Mum for her birthday I know she will be absolutely blown away by it!!! Thank you again. Regards, Kylie
03 Feb 2017
stephenf401
I purchased a Dark Green Rose, service was excellent, they were working around the clock and helped me such late at night to process my order. Excellent products on the website, again great service. Thank you.
09 Jan 2017
erinf63
Thank you Infinity Rose for the fantastic service. You went out of your way to get the product to us even at a very busy time. The product is beautiful even better than the pictures. Amazing quality product, I highly recommend this company to anyone who is looking to buy this type of unique gift, thank you again.
06 Jan 2017
jordant975
Excellent service, Even hand delivered the rose, very happy with the product. Great customer service thank you Infinity Rose.
03 Jan 2017
graigw458
Very unique products looks great, prompt response, great customers service very helpful.
21 Dec 2016
jeffg382
Hi, I have just received the order of 1x Two Tone Yellow Rose (#1859) that I placed recently, and I just wanted to say thank-you, it looks amazing! This is the second rose I have ordered from you, and once again the quality is brilliant, and these really do make such amazing gifts. A lot of care has obviously been taken in their design and making them, and the quality in the finish, and in the presentation, is just fantastic. With the display case, they really do stand out and make such special gifts, so thank-you once again! I am very happy with your service and would be happy to leave some formal feedback if you'd like. I am very happy with this so thank-you very much! 5 stars easily, and the shipping was incredibly quick which was much appreciated. Thank-you, I would happily recommend you to other customers and I am sure I will be purchasing more roses in the future. Kind Regards. Jeff
21 Dec 2016
rochelleh585
Thank you so much Infinity Rose for the generous donation of one of your stunning roses for our '65 Roses' fundraising event, raising money for Cystic Fibrosis! Can't wait to see who will be the lucky winner on Saturday night! Here is a copy of an article (about the event and my daughter Jess) from today's local paper, here in Port Macquarie, NSW. Thanks again Infinity Rose!
21 Dec 2016
liam-211
To those at infinity rose. I would like to thank you for the effort you put into wrapping the box and writing out the card. She absolutely loved it and says thank you very much We appreciate it and again thank you. Kindest regards, Liam O'Halloran
18 May 2016
ronaldi682
I bought the red rose for my girlfriend and she was so happy, you should have seen her face. Great product, great service!
Details:
Sydney, NSW, 2000
Tel: 1300660381
Status:
Verified

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