AWARDED THE Word of Mouth SEAL OF APPROVAL
CUSTOMER SATISFACTION CERTIFICATE

Care Family Dental

5/5 RATING BASED ON 69 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Care Family Dental

Customer Reviews for:
Care Family Dental

11 Apr 2024
noirinm
Dr Nish is great and provides a great service.
06 Apr 2024
lisad533
Wouldn't go anywhere else for my dental care. Previously I was nervous mess visiting the dentist but now it's not so bad. Dr Nish is fantastic
21 Mar 2024
beer280
Best service from dentist Teo. She is great with my 4 year old son as she is very patient and explains everything to him before doing anything. Happy to travel from Philip island for appointments as worth it ️
14 Mar 2024
thabojanr968
Nish was fantastic, taking great care and showing professionalism at all times. Highly recommend!
19 Dec 2023
anniea898
I really recommend this practice. It’s small and welcoming and yet provides services that you would usually have to go to a specialist provider for. The whole practice has a strong team feel with everyone making you as comfortable as possible. You feel very much in safe and professional hands. The practice has recently moved into new modern rooms with state of the art equipment.
23 Nov 2023
annj424
I was nervous as usual visiting the dentist but was reassured by Nish and felt great afterwards.
08 Oct 2023
robo917
Michael and his team are fantastic! You get straight honest advice and no hard pressure to do things. I really trust Michael and wouldn’t go anywhere else.
28 Sep 2023
katek637
Perfect place for family and my little girl loved there !
01 Aug 2023
andrewl930
Every time I go to Care Family Dental, I am well taken care of. I get a thorough check up and clean when I see Teo, the Hygienist and Michael my Dentist always makes sure to come in and check over things. They both offer the best advice and explain things so well. I know I’m getting the best care.
11 Jul 2023
coling637
Michael Nguyen is a great dentist. Sociable & ever ready to discuss dental needs.
15 Jun 2023
binht417
Professional & friendly staff Clean & pleasant looking reception and surgery room. Interesting video re wild life to watch during process.
25 May 2023
jimmiel
Excellent service and thank you for accommodating my last minute booking for filling my tooth. Practically painless procedure and done do efficiently.
16 Mar 2023
gregc934
incredibly caring people at Care Family in Toorak. latest equipment and expert advice. Thank-you Lara and Dr Nish
15 Dec 2022
marks990
Have been coming here for years, because They always go out of their way to explain all options, before doing a great and professional job. As well as providing service with a smile.
10 Oct 2022
scottr654 from Melbourne
Clean clinic staff little rude but overall dentist is dentist expensive and painful.
13 Sep 2022
dw558
Friendly and highly competent staff that go the extra mile.
24 Aug 2022
lisas243
My experience today was great. Dr Nisha explained everything clearly so I could make the right decisions for me. She was gentle and friendly throughout the whole appointment. She was so good, I've already booked my next check and clean in 6 months!
18 Aug 2022
gregc934
Simply the best dentists, caring and understanding. Thank-you.
28 Jun 2022
phuong-f
I came this morning 28/6/22, with 2 broken teeth, thinking I am going to lose them all. But after seeing Michael, these can be crowned to keep them all. This can be done on the spot, no need for me to wait a few more weeks, for the crowns to be made. Wonderful services, Michael for the quality of your services with very good staff. Many thanks Phuong Ford
28 Jun 2022
lizzier598
Great service - highly recommended
21 Jun 2022
maryc446
Love it! Professional dentist, gentle and friendly :D Been there three times and they fixed all my dental problems.
14 Jun 2022
binht417
Friendly staff reception. Skilled & professional dentist & hygienist. Would recommend.
13 Jun 2022
emma_lauren from Berwick
highly recommended, great service
08 Jun 2022
anniea898
This is a small, friendly and highly professional practice. Their new premises are modern, with the latest comfortable chairs. The team are very responsive and all go out of their way to provide a really good service.
14 Dec 2021
petero264
Awesome service! Best dental experience I’ve ever had. All the staff are great.
06 May 2021
haydenh435
I hadn’t been to the dentist for a while so wasn’t looking forward to it but it was a positive experience from start to finish. Great customer service with expert advice and service. Would definitely recommend.
29 Apr 2021
katen60
First time at the clinic this morning and definitely the best dental experience I’ve had. Everyone at the clinic was welcoming, supportive and made what would usually be an unpleasant appointment, great. Felt very comfortable and respected at Care Family Dental. Thank you to the lovely ladies who took care of me. Both Lara behind the desk and to the dentist Dr Nishvanna Aruliah & her assistant.
17 Apr 2021
joshm593
Very comfortable experience. Thorough explanations and quality service from Dr Michael and team.
22 Oct 2020
susanh154
Relaxing and very clean environment, but most importantly Dr Nish and Lara are friendly, caring and clearly explain all procedures. I highly recommend this practice.
06 Nov 2019
leil216
thanks so much Doctor Nish and Lara. I had dental clean for last ten years and you are the best one. I am really impressed by how thorough and detailed this dental clean goes and how patient and careful Doctor Nish and Lara are. I will definitely come here regularly, you are the best!
31 Jul 2019
adaml583
Friendly, efficient, and professional staff in a relaxed environment.
04 Jul 2019
julie-t814
Dr. Nishvannah (Nish) Aruliah and her assistant Lara were both very kind and caring to our whole family. Dr Nish was particularly understanding with my Autistic son who is quite frightened of going to the dentist. Would definitely recommend Care Family Dental!
27 Feb 2019
samc576
Absolutely lovely ladies! Very welcoming and had a laugh while they cleaned my tartar and made me cry! Highly recommend as can feel my teeth again and great value for money
19 Sep 2018
lucindav260
Excellent, friendly service! Prompt, wialith and efficient dental work! Was able to get in for emergency dental work within 24 hours.
19 Sep 2018
samanthaf47
Michael gives practical, no-nonsense advice and sensible options for treatment. Does not over prescribe. And very gentle technique! Quoting the price before treatment means there are no surprises!
25 Jul 2018
ashleyw827
I hadn’t been to the dentist in a long time and I’m so glad I found this practice! Nish was amazing and made the whole experience really comfortable and I’m happy I’ve found my regular dentist :)
18 Apr 2018
chennieb
Jaslynn love to visit Care Family dental, because Netflix on the tv is also great. Friendly and professional service.
21 Mar 2018
921d020a
Friendly and professional service. All procedures explained along the way. Modern facilities and bright rooms
20 Feb 2018
anniea898
This is a highly professional and caring practice. All the staff are exceptional and try hard to make the experience as comfortable as possible. Fees are very reasonable. I would happily refer family and friends.
24 Jan 2018
Anonymous
Really lovely staff, they explain the procedure as well as the costing as well. Netflix on the tv is also great!!
14 Nov 2017
remere from Glen Waverley
Excellent and professional service! My son who has autism condition was calmed and relaxed with the friendly and gentle approach by the staff. I highly recommend Dr Stepahanie Ng and Lara. Evangeline
05 Oct 2017
stephenp509
Friendly and Professional! I highly recommend Dr. Michael Nguyen and his assistant Lara. Have booked in for check-up in 6 months and will be bringing my children here.
21 Sep 2017
milaneh
I was pleasantly surprised the second I walked in the door... no pretentious dentists or receptionists here! From the waiting room to the chair, I felt completely at ease, with Michael and Lara checking in on me throughout the entire procedure to ensure I was comfortable and understood what they were doing - and why. To keep my mind off the treatment I was given a remote control to select a Netflix program of my choice on the TV above - a modern touch that I'm sure for children would turn a trip to the dentist into something to look forward to. Armed with some free toothpaste samples on my way out, I left the clinic feeling confident I'd made the right choice, based purely on a Google search and the convenience of their online booking. I highly recommend this practice to patients young and old who like to be informed of the treatments they're receiving and being treated like a person, not a number. Five stars *****
11 Jul 2017
amyh798 from Windsor
The staff here are absolutely wonderful with children. They genuinely cared for my daughter and her well-being when we visited the other day for her appointment. I haven't seen dental staff with such a love for kids before, and their desire to reduce the "scary" factor was admirable. There was an opportunity to charge me a higher amount, which a lot of dentists do, and yet I walked away feeling that I had been completely undercharged for their service. Dr Stephanie and Lara were divine and as such we have now found our family dentist. I highly recommend this clinic.
10 Jul 2017
sallyanned
Dr.Stephanie and her lovely nurse Lara are so professional, lovely and understanding. I travel to come back here as I have total faith in the service provided using the best practices and materials out there. Thanks ladies
22 Jun 2017
patricia-h581
Thank you to Lara and Stephanie for making us feel that we were in good hands from beginning to end. They went above and beyond our expectations.
16 Jun 2017
carolynt653
All-round excellent! I've seen Dr's Michael and Stephanie and they both were fantastic. It's great to walk into a place and feel so welcome. I would definitely be recommending this place to family and friends.
16 May 2017
veritym981
Wonderful experience! Dr Michael and Lana were lovely and informative and absolutely put you at ease! Definitely will be going back!
19 Apr 2017
mollyk998
Dr Michael and Lana were so lovely! great experience with these guys will definitely go back and recommend them to anyone! so friendly and explained everything as they went. Thanks heaps
07 Apr 2017
kazumic
Dr, Stephanie and her team brought my smile back . Is it very affordable as well. Will deifinite be going back to them if I need to get something done in future. And will recommend it to all my friends and family members. Excellent service .
25 Mar 2017
benjik418
The service here is amazing. Lara, Stephanie and Sedjal were compassionate, patient, understanding and did everything they could to make me feel comfortable and informed. They were competitively priced and gave me a thorough breakdown of the procedures I needed done so there were no unforeseen costs to worry about. Definitly making Care Family Dental my go-to place for all my dental woes.
22 Mar 2017
jodim836
Best dental experience I have had to date, really friendly explained everything to me and helped me stay calm throughout [redacted clinical content] Highly recommend
16 Mar 2017
jessiew836
I have been looking for a dental practice like this for a long time. They care about your overall well being and aren't there just to make money off you - you are not rushed out so they can usher in the next patient and you always have time to ask all the questions you need or discuss your treatment. Would highly recommend!!
01 Feb 2017
mandys893
Professional, [redacted clinical content] and friendly from the moment I walked in until the moment I left. The experience was a highlight in my day (and nobody likes going to the Dentist!) Thank you Care Family Dental!
17 Jan 2017
josiew211 from Prahran
Warm and friendly welcome when I arrived, dentist was thorough and described in detail what the problems were with my dental issue, made me feel relaxed and comfortable throughout the appointment.
16 Jan 2017
luchiem
I have worked with Dr Michael Nguyen from the day he' became a dentist to his current level service as our family dentist.and I can praise him for his dedication and hard work in delivering the highest level of service to all if his patient.
09 Dec 2016
dinob511
Best. Dentistry practice. Ever! All the staff working at Care Family Dental in Toorak were friendly and very professional and they make you feel very relaxed. The pricing is fair. If you’re after a new dentist, I can highly recommend the team at Care Family Dental.
06 Dec 2016
nikiannm
My hygienist, Jo, is excellent. [redacted due to clinical content] Friendly and extremely professional.
05 Dec 2016
travisl978
Friendly staff who welcomed me from the moment I had stepped in. The dentist Stefanie explained things clearly in an easy to understand way.
29 Nov 2016
philipl637
I found Michael a [Redacted due to AHPRA Guidelines] sympathetic dentist. He did a great job, and does not charge extravagantly! Will be going back (not too soon, I hope, but if I have to...!) P. Lambert
28 Nov 2016
danielc294
Stephanie and Lara were wonderful. Really friendly and patient. Competitively priced. Very glad I found this nice practice.
24 Nov 2016
sophiag366
Very welcoming. [Redacted due to AHPRA Guidelines] Made me feel comfortable. Still have to go through with my treatment plan so cannot yet comment on work done. As a first consultation, I was very happy with the service.
17 Nov 2016
rhonda8
Scared at first and Thought I would never visit a dentist in my life from experiences family and friends have had. After my first visit, WOW I was surprised and impressed, very welcoming, kind, and gentle! Thank you to all the staff for an amazing experience especially Lara, "you do an amazing job" love your work and kindness towards patients
21 Oct 2016
james-forbes522
Michael and his team were fantastic. Especially as I hadn't been to the dentist in far too long. I felt very comfortable and confident in the treatment that he advised. He has taken away a big fear and anxiety in my life! Very happy.
25 Sep 2016
briank995 from Hawksburn
I have been holding off seeing a dentist but eventually had to see one. My experience wasn't what I had expected. The staff approached me with a genuine smile and open arms, ready to help me. Thanks for the fantastic experience.
22 Sep 2016
georgev719
Fresh and clean clinic. Staff were very friendly which made the experience enjoyable. Will definitely come back soon.
17 Sep 2016
court-ney155
Highly recommend Dr Michael Nugyen. Took my family of 5 there ( 3 kids under 6) for a check up and clean and he was just great with the kids, Dr Nugyen is very gentle and friendly, explains dental language in a way you can understand and runs through treatment options with no obligation. highly commended, A+++
17 Sep 2016
grantm195 from Hillside
My family and I recently visited Care Family Dental in Toorak for the first time. We found them to be very professional, friendly and happy to take the time to answer our questions. We also found them to be very patient and reassuring when seeing our two kids aged 7 and 5. Thank you to the team at Care Family Dental, we no longer have to search for a good family dentist.
07 Sep 2016
annan704
Took my son in the other day to see a dentist as he had a hole in his tooth. He is usually frightened of the dentist, but this was not the case as Dr Michael and his team took a lot of time to make sure he was settled and relax before starting to do any treatment. Thank-you for an easy and stress-free experience.
Details:
Toorak, VIC, 3142
Tel: (03)98263633
Status:
Needs verification

ABOUT Word of Mouth

Word of Mouth is Australia's No. 1 business reviews website. It's the best way to find out what businesses are really like before you use them. All reviews are from real customers (we have several ways of checking), giving consumers a clear understanding of the business' track record.

Businesses on the Happy Customers Program actively encourage transparent feedback and you can be sure you're choosing a business that makes customer service a priority.

BUSINESSES

Want a page like this? If your business provides good service, the Happy Customers Program can build trust and increase sales.

Find out more