AWARDED THE Word of Mouth SEAL OF APPROVAL
CUSTOMER SATISFACTION CERTIFICATE

Pakenham Medical Clinic

5/5 RATING BASED ON 116 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Pakenham Medical Clinic

Customer Reviews for:
Pakenham Medical Clinic

05 Apr 2023
rt810
Excllentb doctor.good service. Happy
22 Dec 2022
hg288
Best doctor appointment receive good treatment
16 Dec 2022
abdulazizm from Pakenham
Today I visited Dr zaman He is a very helpful guide
27 Oct 2022
hk618
Best doctor around here, very helpful
09 Oct 2022
il161
I have been given q fever vaccination
09 Oct 2022
ok
I had q fever vaccination done today
09 Oct 2022
yk781
I have been given q fever vaccination
09 Oct 2022
uk
I have received q fever vaccination today
09 Oct 2022
tu685
I have been given q fever vaccination today
09 Oct 2022
nn459
I have q fever vaccination and hand testing done
09 Oct 2022
uh494
Hand test and ,q fever by done today and staff good
09 Oct 2022
hy
Hand test and q fever vaccination done
09 Oct 2022
yy658
Q fever vaccination and hand test gone
09 Oct 2022
hn766
I have q Gerber vaccine today and from the clinic
02 Oct 2022
um538
Best service and staff are excellent
01 Sep 2022
sr324
Happy with the clinic and good doctor
22 Aug 2022
an826
Happy with costumer service and visit again
22 Aug 2022
ab938
Excellent customer service and support of the doctor today was great. Visit the clinic
01 Jul 2022
un
Very good staff ,had q fever vaccine
01 Jul 2022
ii250
Best doctor and cilinc ,had q fever vacine
24 Jun 2022
yy748
Very good clinic happy with the service
24 Jun 2022
io
Excellent customer service and the staff good
24 Jun 2022
iy
Excellent customer service and support to the patient
24 Jun 2022
uu248
Excellent customer service very good clinic
24 Jun 2022
ui
Very good behaviour of the staff and the doctor
24 Jun 2022
hh593
Have good service happy with them come again
24 Jun 2022
uu601
Happy with the Seri very good clinic
24 Jun 2022
ff308
Love the staff and doctor very good clinic
24 Jun 2022
gg975
Best clinic in Pakenham we love it see you again
24 Jun 2022
zz383
Best gp clinic happy with service good doctor
13 Mar 2022
bruce-t367
We changed to this clinic because my wife is Iranian and Dr Anahita Sepahrad spoke fazi and very good English. Made my wife feel very comfortable. Me also, I am Australian, do not know any fazi. Anyway Dr Anahita has left according to the receptionist but is still on their web site. Clinic will not tell us where she has gone however we will find her as a matter of health and principle., Update: 19/02/22. Dr Anahita is still on their web site, although we feel she has been gone about 3 or 4 weeks. This is not good public relations from this clinic. Also a very poor business practise.
01 Mar 2022
krisj795
I am coming here since opening of the clinic
26 Feb 2022
vesnam160
I have very good experience during the observership as a doctor in Pakenham Medical Clinic together with Dr Zaman. Dr Zaman is very dedicated and patient in teaching and he never hesitates to help and share his experience and his knowledge as well as clinical skills. I was very good accepted by everyone especially by Dr Zaman, who was my primary supervisor. For anyone who wants to do observership or to start their career there is very good place to start with. Being new in the country and to have very good insight in the Australian Healthcare System I recommend to everyone to start with an observership.
24 Jan 2022
robyn-a918
Pakenham Medical clinic is a brilliant practice covers all types of medical needs All staff including the receptionists are very professional I highly recommended this practice Dr Zaman is an extremely good GP He has an excellent bedside manner and is extremely knowledgeable in all medical areas. Dr Zaman takes his time with you and explains everything clearly
25 Jun 2021
kamalpreet-b
Best service they provide All the staff is very helping and caring
16 Jun 2021
sueb302
I was a late emergency walk in and was seen by an amazing doctor who helped me even though he had finished his shift. Excellent customer service.
03 Dec 2020
rojinak
Highly recommended. Very helpful.
02 Feb 2020
hardy1230 from Pakenham
I have been going to this clinic for a while now with my family because of the amazing Doctors team they have on board, but in my last two visits i was bit disappointed as even after making appointments online I had to wait hours before been attended by the dr. So maybe that could be an area of oppprtunity for the clinic to start considering and manage the bookings in a bit better way as everyone have got really tight schedules these days.
18 Dec 2018
shelleys129
Do not recommend this clinic, the 2 main Doctors are extremely rude, I trusted them to take care of my health, due to there lack of care or knowledge of my serious medical condition, even though they had all of my paperwork from the hospital, I ended up with my Daughter calling an ambulance for me. This would not have happened if they actually read my medical files, I was also yelled at by the owner in front of the other patients waiting and am not the only one he has done this too. Completely unprofessional and have serious concerns about these so called Doctors. I will NEVER go there again, thank God I now have a very lovely caring Doctor and my health is now in good hands.
17 Nov 2018
caseyl927
My son Jaxxon is 12 months old & unsettled. as soon As Dr Zaman Looked at him he prescribed him what he needed . Only the next day and Jaxxon is a different baby. He is fantastic doctor for children. will become family doctor.
11 Nov 2018
jeniferp
Highly recommended, Always friendly and obliging. usually run on time
09 Nov 2018
dannilen
I highly recommend Pakenham medical clinic. Doctors are all emphatic and very through
09 Apr 2018
simona474
Doctor I saw was very helpful friendly. service was five star, service quality and value was five start. we very happy.
13 Feb 2018
carolinew696
My husband has had a bad experience here on 2 occasions being promised that referrals would be faxed to specialists only to find on both occasions He had to chase the doctor to get it sent. Not good enough. Poor primary medical care
16 Jan 2018
thin151
I am so happy with this clinic, the doctors are fantastic and very enthusiasm, i would like to say thank you to all of the doctors here.
11 Dec 2017
annac843
Amazing in every way! So thorough and look after my kids like they were their own, not just another number - so happy this is my family doctor
04 Dec 2017
jodieo352
The doctors are amazing & know how to take care of their patients. I can't thank them enough for everything they have done for me.
29 Nov 2017
moniqueh959
My experience was fantastic and fast as i was able to get my blood taken all in the one visit with doctor. i was a walk in and only had to wait for 5 mins. customer service is 5 star.
29 Nov 2017
robinsj
Caring and ongoing treatments are great Do not feel like a number at the clinic. They respect you as patient and Service are excellent.
27 Nov 2017
martins298
Very prompt and professional service by the doctor. easy parking. First caring service. five star value for money.
26 Nov 2017
sang-woom
Great service by great doctor. Five star quality , service and Value. My experience with doctor is five five star.
25 Oct 2017
nicoleh471
Very thorough doctor, always explain things better. staff are friendly and helpful. services and quality 5 stars
30 Sep 2017
robertc572
Came into the clinic with great difficulty breathing and was taken care of with professionalism and service. Dr Zaman Bhuiyan was of great help
19 Sep 2017
7f90ee49
My experience with the clinic doctor excellent, value for money. service and quality was five star. Fast no waiting.
08 Sep 2017
danae-189
Since moving to Pakenham and looking for suitable doctor I have not had any issue with this service. Both doctors are friendly , listen and do not jump to conclusions or judgement. they are very genuine in their care and are very understanding when it comes to nervous and tearful patient.
03 Sep 2017
alexisb978
Have been very helpful. Clinic staff and doctors very welcoming and Prompt. Quality of Services was Excellent and Five start
01 Sep 2017
chantellek454
Explained everything very well and takes his time to discuss health issue. Great service, Superb quality and Excellent experience with clinic.
17 Aug 2017
selinas587
Very good doctors and Medical Clinic. Dr Bhuiyan very nice and through with follow ups. staff helpful and kind. will continue to co0me back when needed
12 Jul 2017
brandons654
Everything was fine and quick. Minimal waiting time happy with service and value of it. clinic bulk billed me. Service was 5 start
20 Jun 2017
deanj221
Very happy with the treatment I received. doctor Knew exactly what was causing my problems and explained what was happening.Problem was resolved quickly
07 May 2017
imran-r
wonderful reception lady. Integrity wise very honest. wonderful doctor who was easy to talk to, offered great service., looked afrer myself,while reassuring comfort and ease ,wonderful all around, great service, timely manner. I will be back
06 Apr 2017
tobyb
Great doctors and clinic, Doctors are always very nice and always wants to help you with health issues. great at giving information when needed.
02 Apr 2017
lauram330
Dr Zaman has been my family doctor since I was child. now he is my children's doctor. they love visiting the new clinic in Pakenham. I can talk openly about any topic with him. [Retracted medical details]
30 Mar 2017
abhayas
I am very happy to find the Pakenham Medical Clinic. Its gives a very convenient service to me. While seeing the doctors, I can get all my medical test and result done from the same place. Location, opening hours, every thing is convenient. this is a place where anyone can be with happy face.[redacted clinical content] . friendly reception.
30 Mar 2017
haighm from Pakenham
Doctors are very good listener and helpful. It was easy to talk to doctor. Dover has shown compassion to me. On time or Appointment.
25 Mar 2017
micahr
Everybody was very helpful, quick service. Staff was very friendly. Receptionist was easy going and Nice. Overall service was top notch.
23 Mar 2017
logand
The doctors at the clinic are very helpful and caring of their patients. They are very understanding and do support you
14 Feb 2017
craigu
The service was great and hours suit for the people who works long hours. Happy with the quality and service of the clinic. great value for money.
07 Feb 2017
martined522
[redacted clinical content] I truely thank Dr Bhuiyan with his care and with him all the best in his practice. [redacted clinical content] he care about his patients and is always happy to listen to the complain of his patient
27 Jan 2017
leonk9
[redacted clinical content] understanding helpful with health explanation. [redacted clinical content] Very to reach him as we needed. Reception very friendly and helful.
27 Jan 2017
marjoriec733
Very good experience. 1. To be able to book online. 2. To be seen on time, no waiting. 3. Doctors extremely pleasant to tlak too. and you don't feel hurried during consultation.
17 Jan 2017
iant570
My family and I have been seeing Doctor Niffisun Bouyan. Well before this family clinic began. We have been going to this clinic ever since it opened. We enjoyed meeting and seeing Dr Zamun Bouyan, both he and his wife are very professional Doctors. Keep up the excelent work We don't mind travelling from dandenong.
04 Jan 2017
lesleyo302
My experience has been very pleasant with friendly team highest professional care, easy access. Feed back from the doctors has been comprehensive but easy to understand. I have live in Australia 8 years, NT, NSW and Victoria this GP service has been second to none. I tell every one I know that lives here to attend this practice. i have been treated with utmost respect and courtesy. highly recommended to anyone wanting to find GP service worth coming to.
26 Dec 2016
agostini
Very clear to hear, very clear to understand the doctor. Very good appointment time minimal waiting Excellencet services
22 Dec 2016
shanew170
Doctor is always very helpful and happy. My children feel very comfortable with Dr Zaman,[redacted due to clinical content]. I would to say its one best clinic in the pakenham
04 Dec 2016
gilbert-d
I have been seeing Dr Zaman for 10 years plus years both at his new practice in pakenham and at previous location. I can honestly say he has not missed a beat in all those years.
02 Dec 2016
bradleye110
Having a local GP with a walking policy is very handy, especially for emergencies. There has not been a time yet where I have visited and needed to wait for more than a few minutes. efficient, [redacted due to clinical content] and caring service always an offer by doctor at Pakenham mecical clinic
24 Nov 2016
mathewb775
My experience for both myself and my daughter has been great with Dr Zaman. He was very welcoming and made my daughter feel very comfortable. I would recommend this doctors surgery for kids.
23 Nov 2016
denist84
Short waiting time to see the doctor at the clinic. Staff at the clinic were friendly. [retracted medical comment]
22 Nov 2016
carmelitap
Excellent service.Very Helpful. I went to see Dr Zaman, He explained things in a easy to understand terms. I would definitely recommend to friends and family
21 Nov 2016
beng192
Communication is very good, waiting time is very minimal if at all doctors does happen to be running late you are told straight away
21 Nov 2016
morganc64
Very professional surgery. Al staff are kind, helpful and address your concern. I feel looked after and validated after my appointment.
21 Nov 2016
michaelg635
Friendly staff, Doctors always happy to help [redacted due to breach of AHPRA guidelines]. easy to understand and Even walking in patient,do not have to wait long to see .
16 Nov 2016
staceyp214
Great Experience , very happy with Dr Zaman , Very friendly doctor that has made me feel very comfortable whilst managing my first pregnancy. friendly reception staff.
15 Nov 2016
ozgura
Simply put "great". Dr Zaman takes special care with all my needs [redacted due to breach of AHPRA guidelines] i would like to than whole team. Note I travel from Narre Warren South to specially to see Dr zaman
15 Nov 2016
dylang54
I have experience excellent service at Pakenham Medical Clinic. No long waiting time, helpful advice from the doctors and really great customer service.
11 Nov 2016
roshanp110
The service is very good. It would be good if there is one more toilet. I has great experience with the clinic and staff.
09 Nov 2016
tome894
Very helpful, did not wait to see the doctor. Quick service what I liked and got what I went there for. Very happy and good experience with doctor.
09 Nov 2016
brandono618
Very Good experience each time I have visited. Doctors are very [redacted due to breach of AHPRA guidelines]. It is always a great experience.
07 Nov 2016
davidh654
As a family with kids it is great to find a clinic suitable for all of us. The care given by the doctor is great, they take the time go into details and do not treat you as if you are a number. [Redacted due to AHPRA Guidelines]
07 Nov 2016
fc725859
Friendly professional doctors.Love being able to book online. Had good experience .Happy with the service of the clinic.
03 Nov 2016
melessad
Great service for all family. Dr Zaman has a new clinic and very welcoming to us. Makes us feel comfortable , explain everything so we understand how and why things are the way they are.
03 Nov 2016
angellaa
Very welcoming -warm reception. The Doctors are patient centered very empathetic towards the patient and give enough time for the patient to vent their concerns. excellent communication and explanations to patients.
02 Nov 2016
jodiez
We weren't happy with our previous doctors and decided to try this new clinic and Wow! we are happy. We have seen Dr Zaman for our 2 small children, he is extremely friendly and helpful and goes out of his way to make sure we walk out the door satisfied . I am very much looking forward to my next appointment for my own personal care.
02 Nov 2016
poydas10 from pakenham
This is a relatively new clenic in Pakenham. The doctors and staff are Very friendly and approachable. I have seen both doctors, but mostly Dr Zaman Bhuiyan. Don't let the foreign names put you off. Unlike some, their English is perfect, and they have been practicing in Melbourne for most of their long 20+ yr careers. They have always bulk billed me They do minor surgery. Their waiting times are reasonable. They advertise walk in's, but I've always booked an appointment for a quicker service.
01 Nov 2016
jessicas711
Very good experience. Doctors are very helpful. [Retracted Medical comment] there are nothing i dislike it. Happy with Service.
01 Nov 2016
belinda949
Since we have been using Partaken Medical Clinic I have been extremely impressed by the time and care not only that I have experience but also that my family have received. Waiting time are never long, reception staff are lovely, clinic is clean and fresh both doctors are impressive through and kind with the care they give . Would recommend to every one
01 Nov 2016
deboraha122
Waiting time never to long.Doctors very caring and through. Have one all check that needed to be done and followed through with every thing.It is the best that I have been care for and doctor will listen to you
31 Oct 2016
sandrac914
Excellent, very efficient and knowledgeable.Gentle straight forward. Very happy with the service of the clinic.
31 Oct 2016
amandam142
The doctors here are amazing.They really care and understand.The doctors are very friendly make you feel like family.They take care of all my children.Best practice I have been too.
31 Oct 2016
glenp340
Excellent they are very caring people and take the time to talk through things. i wound be going to any other doctors.
30 Oct 2016
wendyf from Pakenham
Very Pleasant, waiting is very low, you do not ave to wait long. Dr Bhuiyan takes lots of time and explain well.
30 Oct 2016
robyng914 from Pakenham
Have always had a great experience at this medical center . Both doctors have great bed side manner and fabulous with kids. My 9 years old has even had a blood test here taken by Dr Zaman. I recommend to all of my family and friends
28 Oct 2016
markl968
I love the front desk service and doctor shows great attention to detail and I can see genuinely cares about his patients
28 Oct 2016
cell
It has been a breeze at attend this clinic, from online booking health engine, to the friend;y receptionist over the phone. Follow up was prompt and the doctors caring. it is close to home as well. Th ample parking reduces the stress of having to look for parking, especially when the weather is bad. There is always ample parking at the back.
26 Oct 2016
nicholasr923
Best bulk billing doctors I have been too. Shows care and actually makes you feel been going there for years. Very Happy
26 Oct 2016
jeannel
Great quality service. I have seeing Dr Zaman when he was in Narre Warren. It is easy for us now he also moved to pakenham
22 Oct 2016
amyh687
Dr Zaman is wonderful with my children and I find him extremely [redacted due to breach of AHPRA guidelines] . would recommend him and have referred my family and friends to him already. Brilliant GP (doctor)
21 Oct 2016
peterd891 from Pakenham
My experience here was in my word" fantastic". Dr Zaman Bhuiyan was very courteous and was extremely through in approach in dealing with me. I am happy with the clinic and will gladly recommend to others!.
21 Oct 2016
danielw398
Through a dozen or so appointment among me, my wife and my two kids both doctors have been on time ( or less than 15 min late with an apology and an explanation) and always friendly . We have always felt our concern have been listened to and have been properly advised. beside manner is second to none of all the clinic in the area ( we have been to them all!) and there is never the sense of being anything other than the most important patient they have. Can't recommend enough> bulk billing is also a plus.
20 Oct 2016
kavitad421
Everything is perfect, no complaints, best service and experience Dr zaman take good care of his patients health
20 Oct 2016
susans406
Few time I have Visited the clinic. I am impressed and satisfied with both doctors. My choice is Dr Zaman. He has explained me with simple words what needed. i have been in Melbourne 18 years and found good doctor now.
20 Oct 2016
jihadm
Me and My family really appreciate the kind of friendly support and services we have we have received over many years as Dr zaman's patient. now here in this new clinic we are even more happier because all these wonderful support is under one roof .Excelent service and overall treatment from Dr Nafisa and Dr zaman. I would recommend the clinic.
20 Oct 2016
gavinm996
My experience with clinic staff and doctor was great and friendly. Helpful service and care. There are nothing I did not like.
20 Oct 2016
parneels
Very informative, I like how doctor describe the medical conditions and how to take necessary steps to help your self. Also does counselling for patient with word of knowledge with his past experience. is very caring and attentive to all his patients. Excellent service and i would recommend this clinic to others.
28 Jul 2016
packaged from Berwick
Amazing staff! I have attended the practise a couple of times now, and even though the doctors can run late (when you enter the waiting room you will see why) I now just give the reception a call about 20 minutes before my appointment to see if the doctor is running behind. Super easy solution and very time efficient.
Details:
Pakenham, VIC, 3810
Tel: 59416455
Status:
Needs verification

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