Stay Tuned Hearing

14 Feb 2020
peter-h304
Very caring, very professional. Regards Peter

13 Jan 2020
martins562
I took my 94y.o mother to see robin today for a hearing test, his manner was very polite and he made mum feel very relaxed and took the time to explain what was happening. I thoroughly recommend robin over any of the other bigger companies. Nothing was too much trouble for him.

10 Oct 2019
clares402
Robin was exceptionally helpful and visited my mother in hospital while she was sick and spent a lot of time explaining about the hearing aid and what was best for her. She is now so happy with the hearing aid that shes got and I thank Robin for his excellent service and would recommend his service.

11 Aug 2018
johnh178
Robin was recommended to me and lived up to the recommendation. The hearing aids supplied to me have been excellent and his service is superb.

25 Jul 2018
megb945
Robin is an exceptionally skilled audiologist and provides a personalised service that no large clinics can match. He takes great care in the selection of the brand and equipment to suit each individual's hearing problems and keeps up with the rapidly changing technology behind modern, computer-oriented hearing aids. He is expert at teaching the computer - illiterates! After sales support is very good. Highly recommended to all who have hearing problems. Mount Eliza and surrounds are lucky he chose to practise here.

17 Jul 2018
libbym48
Robin was extremely helpful when my elderly mother visited him regarding her hearing difficulties which she had been struggling with for many years. He diagnosed her problems with her existing hearing aids straight away. Mum found Robin very personable and was impressed the way he explained everything clearly to her. She could not be happier.

04 Jul 2018
brendab124
This was my husbands first appointment with Robin and he was so impressed with his knowledge and attention to detail. Excellent service and very pleased with the outcome.

26 Jun 2018
tristanb738
Robin is extremely helpful and very passionate about improving my hearing and quality of life. Very friendly and great after sales service.

26 Jun 2018
chrisb315
Robin Tu supplied me with Bernafon hearing aids and a TV Adapter. I highly recommend this for TV & iPhone use. My enjoyment and hearing improvement is better than ever. I have been his client for several years and have no hesitation in recommending his services. Chris Bakewell.

15 Jun 2018
paml379
Robin is a most caring and professional audiologist. He has modern equipment and his follow-up service is remarkable. His manner is always positive and encouraging, and he is always very honest and reliable. I cannot recommend him more highly.

20 Mar 2018
wendyf463
Friendly, local, great customer service and dedicated to get your hearing state of the art and enjoy life to the fullest.

20 Mar 2018
bobl724
Robin is an informative, caring professional. He has been a great help to me with my hearing and I thank him for that. I will recommend him without hesitation to any one who is need of his type of service

24 Jan 2018
annm686
I totally agree with eOBc526. I have been cared for by Robin for several years now and can only say how wonderful he is. He has fitted and supplied my hearing aids and supplies me with batteries and is always available to solve any problems I have. He reminds me when I'm due for checkups. He has converted my husband who refused to believe he had a hearing problem that could be treated. Thank you Robin from 2 very satisfied clients. Ann and Bob

17 Nov 2017
e0bc0526
Robin is the most informative, supportive and committed audiologist I have ever been to. He has the most advanced equipment and computer oriented technology to assess hearing loss and is highly informed about a whole range of products from which to select for individual hearing loss. He must have years of experience which belie his youthful look! I have had 4 different hearing aids in my life. Robin provided the most detailed assessment and the best quality I could afford at a price no one could match. (3 yr. warranty, 18 months free consultation). Also offered me Work Care review at no cost!

06 Oct 2017
mein653
Robin looked after my Aunty who had hearing issues since she was a young child. SHe never admitted she needed hearing assistance. Luckily my aunt was visiting us from overseas and Robin had an appointment available (recommended by a friend) to see her. Although there was a language barrier my Aunty felt very comfortable and looked after by Robin. In the end Robin fitted my aunt with a modern hearing aide that was almost invisible and my Aunty walked away being able to hear simple things like click of a mouse, and tweeting of the birds. She was so happy with Robin's delicate treatment of a condition she's learnt to live with for more than 40 years. Robin is indeed a caring, empathetic professional who really knows his clients and his products. Even though she lives in another country my aunt intends to visit Robin for all her hearing needs!

17 Aug 2017
ritak423
Robin's friendly welcome & handshake made me feel quite relaxed. Before each step of the testing he explained what was about to happen & what to expect. I was treated with courtesy & patience throughout - 3 days later, with hearing aids fitted, I can hear!! (TV down from 60 to 20 & so many squeaky floorboards in my old house).

08 Aug 2017
bobk738
Robin Tu, has been very helpful and is the best Audiologist! and understanding. Live music sounds good, I can hear the clock at home, playing the didj I forgot I had them in, hear the rain start recorded music (CDs) sounds good, hear the postie, the fan in the oven, the fridge etc, very happy. When I take the aids out at night "I know how deaf I am". Mixing with people is very good and easy. Thank you, Robin!

28 May 2017
suet174
Robin from Stay Tuned Hearing was recommended to mum and I by one of her friends. What a fantastic recommendation! Mum's hearing has improved considerably since Robin has been her audiologist. The hearing aids he suggested have enabled her to participate in conversations without requiring others to repeat themselves or speak loudly. She speaks in a more natural way due and doesn't need to raise her voice. Robin has a caring and polite approach with elderly people. He is extremely professional and has made a wonderful difference to mum's day to day communication. I can highly recommend his services.

16 May 2017
yvonb
For few years now the services provided by "Stay Tuned Hearing" (Mr Robin Tu) Manager Audiologist...are really excellent in all points. Mr Tu has my great respect.

02 May 2017
lyndap230
It unfortunately is so rare to get this level of service these days. Robin has been nothing short of wonderful ! His gentle caring nature with my mother and his home visits have been very much appreciated by both of us. His professionalism is top notch and he deserves the accolades he has received with the reviews I read. Thanks again Robin !

18 Apr 2017
martinf424
Nobody gives better service than Robin Tu. He is the complete professional. The best in the hearing aid business and nothing is too much trouble for him. He is always there to help.

13 Apr 2017
jasonn883
Very professional and quick care provided. Always patient and happy to address all lquestions and concerns. Also very proactive to make sure that you are getting the best treatment and benefits when available. Thanks for all your help Robin!

21 Dec 2016
nh138
To dear Robin, Many thanks for your patience & expertise in treating Frank's hearing problem. I appreciate the efficiency of your report and was pleased that you were successful in convincing Frank that he must wear his hearing aids at best 5 hours/day, every day of the year. He indeed has been very stubborn in the past, but I think you've made him realize that in order to maintain his limited hearing he has to take your good advice. Thank you again, N & F. H

13 Dec 2016
lynf190
Robin is very thorough and explains each stage of the testing. Customer service is excellent. A wide range of brands to choose from so that you get the best product for you.

08 Dec 2016
grevr
Robin is a very skilled audiologist and he offers great service. I can recommend Stay Tuned Hearing with confidence. If you have hearing or hearing aid difficulties check him out. GR

20 Nov 2016
brettw114
Totally focused on customer service. Great advice on product selection. Wide range of hearing aids available so you get best advice tailored to your specific needs. Highly recommended

10 Nov 2016
brendaf822
Robin Tu has given me very personal service including calling at my house to install my (TV) Oticon Device. He has a lot of patience explaining to older people. Over about ten years Robin has improved my hearing.

09 Nov 2016
carolynn4 from Frankston
My husband has been attending Robin for his hearing problem for 3 years and find him very helpful and knowledgeable, nothing is too much trouble. Takes the time to fix your problem something that he never found with other hearing providers.

05 Nov 2016
igord
Thank you for a wonderful service you have provided and continue to provide to make sure that my hearing aids are perfect.

04 Nov 2016
rosemariem from Mornington
Thank you Robin for your excellent care, expanatory and friendly service. I am impressed with your follow up service, as well, nothing is a trouble for you. I can highly recommend your services

21 Oct 2016
johnm379
Dear Robin, Thank you for your excellent service and care in providing the correct haring aids for my needs. Many other companies only provide one specific product (their own). Also your follow up service is excellent and you are prepared to listen and make any required adjustments to my ear pieces when requested. I can highly recommend your services.

10 Oct 2016
robint822
Dear Robin, Thank you very much for your excellent care and friendly service. I am very pleased with my hearing aids and I will contact you if and when necessary. I still have a few batteries left. Yours sincerely, Susan.M

07 Oct 2016
robint308
Dear Robin, Please accept this small token of my thanks and appreciation for helping me so readily in what could otherwise have been a difficult situation for me. It meant a lot to me. Wishing you a Happy New Year and much success in the future. Yours, J. Pryde

06 Oct 2016
ps523
Dear Robin, I can't wait to put my hearing aids in! You have done a wonderful job - they work beautifully and soooo comfortable! Thank you from your grateful patient, P. Smith