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Hanrob Pet Hotels Brisbane

5/5 RATING BASED ON 15 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend Hanrob Pet Hotels Brisbane

Customer Reviews for:
Hanrob Pet Hotels Brisbane

07 May 2022
michellem250
We had our 20 month girl Coco booked in for a ten night stay as we were getting our kitchen renovated and thought was best that she was in a safe and secure place. The Reno's were pushed back four weeks, so we called and asked if we could change the booking. At this stage not knowing the exact dates we needed. Handrob were very accommodating and advised us to call once we knew the dates. Though it was a long weekend and we needed a couple if extra days when we needed to start her stay Handrob were able to fit in with our requirements. We paid extra to have her board on her own and also extra playtime every second day. Also paid a small fee to have photos and an update text through during her Coco's stay. Coco has come back a better dog. As a 20 month old German Shorthair Pointer Coco is full of energy, however we have found that she is much calmer, sitting next to us, not jas jumpy and just better behaved all round. We believe though no training was paid for over her 12 day stay Handrob has reinforced same of her basic behaviours that we were still working on! Can't highly recommend Handrob enough. Coco is looking for her stay in November!
10 Jan 2018
belindaf90
We love Hanrob’s in Brisbane - the staff and management are fantastic, lovely people. They look after our fur babies Cooper & Harlow with exceptional & professional care, and our babies always come home very happy, healthy and well socialised. We are very thankful for Hanrob’s and their wonderful staff and services.
28 Nov 2017
peta-t
Our British Bulldog Winston absolutely loves staying at Hanrob Brisbane. He really enjoys the additional playtime. The staff are amazing.
08 Aug 2017
fionac477
Our dog Landy has had a few visits to Hanrob Pet Hotel Brisbane at Eagle Farm and we (and he) couldn't have been happier with the professionalism, the staff and the overall set up at Hanrob. Landy can get a bit anxious but he loves his stays, particularly sharing with a little fur friend who they match up beautifully. He always comes home happy and relaxed and we are happy knowing that not only is he safe and well looked after but he is enjoying his break away as well.
17 Jul 2017
simonw194
Great resort, my dog Buddy loved his stay. Great staff and friendly service. Highly recommend to anyone who loves their pet
17 May 2017
amandab404 from Capalaba
Their service was excellent and they made our boy Pumba feel extremely welcome and happy to stay there (and he has separation anxiety normally!!). The facility is really nice and clean and friendly, like the staff. Everyone is happy and I believe this rubs off on their guests. Pumba came home very happy and we will always be leaving him at Hanrob when we can't take him with us. The report cards are very nice to get to know how he was during his stay too.
14 Apr 2017
natalieb391
I recently boarded my dog Keefie at Hanrob brisbane and couldn't be more happy with the service. With my dog being highly anxious the staff reassured me that he would receive the best care which gave me peace of mind. The staff stayed in touch with me during his stay and updated me on how he was settling in. When i picked him up, he looked great and smelt beautiful after his bath and i loved the report card on departure. I will be using Hanrob for my dogs future visits.
12 Apr 2017
jarnal606
We were so nervous the first visit, leaving our puppy for the first time, but she loved it. The staff were so genuine. When we went back a few months later Oluca was super excited to be back. Thank you for making it so pain free.
09 Apr 2017
wendy-stewartj
We had to go overseas and needed to find a place that could look after our elderly Henry Beagle for a month. When we collected Henry Beagle from Hanrob he hadn't gained/lost weight, was clean (cleaner than we've ever managed when bathing him!) and was a very happy and relaxed dog. He came back to us in a better condition than when he stayed at another kennel. The staff were knowledgeable and friendly and the place was clean. Thank you to all the staff at Brisbane Hanrob.
02 Apr 2017
antoinette-k
When we checked out Hanrob before we put our spoodle Marley there, we found the staff very friendly and knowledgeable. The place was clean and the glass doors gave us a perfect view of what was happening on the other side , kennels and play grounds. It was a first for us to leave Marley for 9 days! We actually stayed in contact with them via email and received updates and photos of our baby. We were able to bring in our own food for her, which we thought was great as she has a different diet. When we finally picked her up she looked really happy and looked after. We wouldn't hesitate to put Marley in the Hanrob pet hotel again. Thanks again to the great team at Hanrob Ray & Antoinette
22 Mar 2017
nataliew49
Great! Thor seemed right at home! ------------------------- Thank you Hanrob Pet Hotels Brisbane.
08 Mar 2017
shaeb
Our pooch stayed 3 nights with you at your Brisbane hotel. Your premises were clean and tidy and the staff are very friendly. Thank you!
08 Mar 2017
lindam603
Our German Shepard puppy loves his visits to Hanrob Brisbane. We've used them twice now and were super-impressed by not only the facility, but also the staff - they clearly love animals and are so caring and friendly. We'd definitely recommend them and very much look forward to using them many times into the future. Had heard great things about the interstate facilities from family and friends who had used them, so we were so excited when Hanrob opened in Brisbane. It's so great to know you're leaving your four-legged family member somewhere that "feels right". 5 stars and 10 out of 10 on all levels.
08 Mar 2017
karen-andd
Our Toy Poodle Stayed with Hanrob Pet Motel in Brisbane for 2 weeks at the beginning of February. We were extremely happy with the care provided. Hanrob kept in contact with us and sent photos which put our minds at ease as it was the first time she had been away from us. I would recommend Hanrob to anyone wanting care for their animal. We will not hesitate in leaving her with Hanrob in the future.
08 Mar 2017
louise-mareej
Our girl Millie had a great time at Hanrob. Came home so happy and full of energy. The staff were wonderful at drop off and pick up! Already booked her in for more stays!
Details:
Eagle Farm, QLD, 4009
Tel: 1300426762
Status:
Needs verification

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