AWARDED THE Word of Mouth SEAL OF APPROVAL
CUSTOMER SATISFACTION CERTIFICATE

TopGun Movers

5/5 RATING BASED ON 94 REVIEWS
QUALITY
SERVICE
VALUE
100% of customers recommend TopGun Movers

Customer Reviews for:
TopGun Movers

12 Nov 2021
danielb865
24/7 move (sub contractor.) Top Gun movers If you want a company that turns up hours late with a truck that can't take all the items quoted, that doesn't give you 2 people as quoted, damages your goods and holds your goods to ransom until paid in full, then these are your guys. Long story short, I had a truck booked for a day between 7 and 9 am. Time was of the essence as it was an interstate move. The truck showed up at 1030 pm. Didnt have enough room for all the the gear. Only One guy. When they arrived at out new home, they wouldn't unload truck until full payment was received. There was a lot of broken stuff. They now won't resolve the issue. Keep hanging up etc. Avoid at all costs
22 Jul 2021
vinj from Wollert
I hired Topgun movers 2 weeks in advance for the move. Called them a day before to confirm everything on track. Waited whole day for them to show up, called them whole day & was given assurances moving truck will show up but it did not. They cancelled the service next day without even informing or giving a call. Same story with deposit refund. Every time I call they say will refund deposit but will not do it. Avoid at all costs.
22 May 2021
arunenduc186
All the four removalist were extremely cooperative. We will highly recommend them, this people really understand the pain associated with the moving. Value for money
22 May 2021
lucianop993
Promising service, awesome guys. The company is run by a bunch of professional people those who understand moving from core. Very happy to hire them.
22 May 2021
joycenineb
Lovely performance, on time & value for money.Will use them again
07 May 2021
arunenduc130
Best of the services ever witnessed from the moving company. They helped to move our four bedroom house & office furniture too. All went very well & we could not feel tthr stress of the moving at all. Krupa & Navjot really did a fantastic job. Cheers to you guys. Thanks for everything.
07 May 2021
anthony-w49
Pure professional removalist, they offer what they promise. Very happy to avail their service again & recommend too.
07 May 2021
tonyc846
Professional removalist company. They really understand the challneges associated with the move & well address them at their best. We have moved our two bedroom house intra state & the entire move was perfect & everything went well as per the schedule. They helped us installing the bed & other items too. Awesome, very happy. Cheers to you guys.
07 May 2021
tarak610
On time, professional , helpful, very cooperative. They helped us in moving our four nbed room house interstate on 2nd May. The entire experience with them was very good & everything happened very smooth. Happy to recommend
07 May 2021
e1613a46
Removalist company with a extra care,. This company have helped us moving our house & delivering the goods on multiple locations. The entire move was good, it was a value for money
07 May 2021
christinep836
Excellent, value for money, professional service & on time delivery which defines Topgun movers. Amazing company to rely on when it comes to moving
05 May 2021
arunenduc
Excellent removalist services by the Topgun movers. The boys are really helpful & understand the problems associated with the move. The entire moving was perfect, on time. We realized the value for money by engaging this company. Cheers, we will definately avail their services in future.
09 Apr 2021
amirk724
Arrived late, damaged my furnitures, lazy and slow, totally unprofessional, rude and hung up on me! Overcharged me ! Customer service is [Removed word]. do yourself a favor and stay way away [Removed comment]
02 Apr 2021
james-m860
Late, unorganised, slow, managed to damage both our old property and the new one. We were then intimidated into paying under the promise that our concerns would be followed up. The company has screened our calls ever since. Do yourself a favour and steer well clear of this [Removed word] and line up a Maverick moving company instead.
30 Mar 2021
kater343
The worst moving company i have ever used. We engaged Top Gun to move a pool table, wait until carpet was laid then move the pool table back inside. They were over 2 hours late, tried to charge for 2 trucks (we didnt need any trucks only man power to move the pool table) then cost us money as the carpet layer had to leave before finishing the job as they were not there on time and come back to lay the rest of the carpet. The movers were rude, intimidating and refused to leave our premisis until they were paid. Please stay clear of them, they over charge and bully people (especially women).
30 Mar 2021
gwenl125
Do yourself a favour and stay away from this company - First they said they would be late, then they didn't turn up at all and wouldn't answer calls or text messages. Absolute [Removed word] who didn't have the decency to pick up the phone or even said a text message to say they weren't coming. Left us stuck to find replacements at 6pm on a Saturday night. I still haven't got my deposit refunded despite 3 phone calls now. I have never experienced such poor customer service. I've been pressured by them on more than one occasion to remove my online review and now they are refusing to refund my deposit unless I delete the reviews. This conduct is illegal.
16 Jan 2021
peterr654
Cancelled on me on the day of the job. Via SMS only. Before a row of public holidays. Stopped answering phones and messages. The job was booked three weeks ahead. They took a deposit and didn't refund it and didn't get in touch about it. While searching for an alternative, another customer of their got in touch with me with the same experience. Stay away as far as you can.
06 Jan 2021
alexs258
these guys cancelled 30 minutes before they were supposed to come and move my house. With 3 children and a deposit paid weeks prior, their only excuse was "nothing we can do about it , the truck broke". I would not recommend this company to anyone. Stay away . By the way , they still haven't returned the deposit.
04 Jan 2021
oscart709
We just wanted to thank our removal guys for their massive effort moving us. After our previous move, i used to be highly anxious about moving but the guys who I used were so positive and easy-going and that they did a superb job. Not one breakage, such lovely guys, not one complaint. I queried whether everything would fit into their Truck and their response was 'we will make it work'. I loved that they only got on with the work at hand and took the pressure completely. I now understand why they were recommended to us within the first place. Nothing was too hard for these guys, they were strong and fit then lovely to affect.
31 Dec 2020
hugh-r120
This company ticks all boxes; cheap, fast, reliable and flexible. Perfect for quality wanters
31 Dec 2020
henrys450
I am very thankful to TopGun Movers for conducting my move on such a short notice. They’re super flexible and will never disappoint. Thanks once again
31 Dec 2020
micheal-j
Horrible weather but didn’t hear a single complaint from the boys, they worked their asses off and still were ready to boost to their next job.
31 Dec 2020
robert-b303
If you are looking for quality movers who can safely deliver your valuable goods, then TopGun Movers are the one.
31 Dec 2020
brenda-m361
During our moving process, I was extremely stressed as I had never ever moved before, but the team who were there at the day had handled me so well. Jake even had me on the floor with his hilarious jokes and made this move turn into just a fun experience. Great blokes, keep up the good work
31 Dec 2020
wilsonj388
My wife and I moved from Caroline Springs to Dandenong, and used the support of TopGun Movers for the relocation. We were absolutely astounded to see how professional they are, informing my wife at every stage of the move. There was never a time when we felt stressed or concerned. We hope to use them for our future moves.
31 Dec 2020
gerald-f
I don’t know how many times we’ve used TopGun movers, but never do they let us down. 100% Recommend!
31 Dec 2020
bobs68
Very reliable and flexible people. Worth the expense.
31 Dec 2020
romeo-j
It didn’t take me too long to notice that my 4 bedroom house had been moved in 6 hours!! With 1 hour of it being driving. I was able to complete my move without a single scratch, in an extremely cheap price. I am very impressed with TopGun, and recommend them to all my family and friends.
20 Dec 2020
renem1 from North Melbourne
More than 3 hours late, Move took 5 hours for small amount of items, addresses only 6 minutes apart. Removalists argued about loading zone parking mere metres from entrance to apartment. No tools to do the scheduled break down and set up of beds and couch, I had to retrieve mine for them to use. Demanded cash before finished and as soon as cash was paid They refused to reset up beds. After complaint by me eventually did the beds one of which broke during that night. They did not put couch back together. They did not provide me with a final invoice or receipt.
20 Dec 2020
nicoles738
I cannot recommend this company. They arrived 2 hours late, damaged the property, flooded the laundry and surrounding hall when they removed the washing machine, drove to the wrong address (despite us putting the correct one into their phone), drove into the fence at our new property, failed to follow simple instructions which resulted in them taking even longer to complete the job than they already were and they overcharged us, but refused to leave the property until the payment was put through. When we called the company during the moving process to express our concerns, they assured us they would give us a call the following day to discuss. After emails, texts and several ignored calls on our behalf, we still have not heard from them over two weeks later.
20 Dec 2020
lorenzoc653
The best thing was they turned up, but of the 4 men, neither knew what they were doing, two looked underage and they spent more time talking than working. It should not take 13.5 hours to load/unload two trucks. Our beautiful dining table was substantially damaged though carelessness and lack of protective sheets. After the agreed payment was made, the crew dumped our stuff on the streets and literally ran away (other then one). It is not an exaggeration to say that this is 60 minutes stuff. I sincerely regret having hide these people, who still have some of our property and are now on contactable and do not return calls.
15 Dec 2020
dianag870
Rental truck and no uniforms and a late arrival time by over half hour after an earlier confirmation call all left a bad first impression. Unfortunately the situation didnt improve as the team of 2 took six hours to load our furniture, appeared to get lost in transit (arriving half hour after our vehicles that left at the same time and claiming traffic issues) and then with three of my family helping unloaded in 2 hours. The two movers were polite but very slow. I would hesitate to recommend unless a set price could be agreed prior to commencement. Certainly an expensive lesson in believing google reviews.
22 Nov 2020
nancyl489
Very unprofessional service would not recommend under any circumstances. Too many issues to list.
15 Oct 2020
jeff1985
There is no doubt in stating that TopGun could be the best moving company in Victoria. I have been moving apartments a lot and that has lead to me trying out many removalist. But after my experience, I will definitely be using them In the future.
11 Oct 2020
AlinaJ1609 from Ringwood
DO NOT USE TOP GUN MOVERS!! THEY WILL RIP YOU OFF!!! I decided to hire removalists as I am a single parent, work full time and also study, not only that my mum came down to help me out, she has a bad back, now when I mean bad back she has rods in her back, can hardly bend and is on painkillers all day long. All I wanted her to do is watch my son and take all the light easy items in her car. Now I can't do all the heavy lifting myself, so I looked into a few companies and decided on top gun movers after obtaining a few quotes. They priced me at $110 per hour Inc GST and no hidden costs, all my stuff was already packed in boxes and they just needed to pack them into the truck. They day came and they were on time arrived at around 7:30am, which I though was great, but went all down hill from there!!! The removalists where so slow that me and my mum ended up having to put my boxes and furniture outside to get them to move along, by 11am they weren't even half way done! I had to leave to meet them at the new place, my mum rang me and said that the house was done, that would have been around afternoon, my mum arrived to the house and we waited a whole hour before the removalists arrived!!! When they got to my new address, they took so long to unpack that once again me and my mum and my 11 year old son had to help unpack the truck! They where that slow and the removalists didn't listen to anything we said, we asked that when they got to the fridge and freezer could they please take it out next so we could set it up and get the cold items back into them, they ignored me and my mum and we had to ask them 5 times!! When they where finally done they texted Joe the manager and he gave them what the price via text and it was..... $110 P/HR. x7hrs = $770 Call out fee $40 = $810 10% GST = $81 Total $891 I was shocked as no where in the quote, which I still have says anything about a call out fee and the price given was including GST. My old house was a 3 bedroom house and everything was already packed ready to go, it shouldn't have taken 7hours, not only that me and my mum had to help, only one of the removalists was taking out boxes. I have even texted about my disappointment in the afternoon and rang [Removed word] on the day and he said I would have to call him back as he does not have all the details, have done and haven't heard back, I have emailed they guy as well and heard nothing! This company does not care they just want your money and do what they can to rip you off!! Would have been cheaper for me to hire a truck and do it myself! If I could post the quote and everything as evidence I would, but now I am taking this matter further [Removed comment]
10 Oct 2020
bayb-h
I can happily recommend TopGun to anyone, we had a very difficult access which was stated by other companies “Extremely Risky” but these guys were able to do it as if it were their bread and butter. Wonderful!
10 Oct 2020
johnny-h741
I am very impressed by the efforts made by the movers. Having 6 bedrooms my move was surely not a small one, but TopGun were able to complete it in zippy. Super blokes!
09 Oct 2020
kevin-m89
This has been a wonderful experience using TopGun Movers. I believe no one would have been able to conduct a better move than them. Thank you so much guys!
08 Oct 2020
agos247 from Clifton Hill
The team they sent had no care for my items, pushing them with their feets, dropped my guitar carelessly. Disrespected my requests to help with some items and chose to pick up the lighter ones i didn't need help with saying "We'll take them all, no worries" which wasn't the case. They move very slowly, to the point that if i had more items, they would have taken more than the 2 hrs i expected this move to last. i was moving one bedroom and my WFH station.
15 Sep 2020
james1792
Great Job Guys, moving homes would have been a mountain to climb if it wasn’t for you guys, made everything easy to do with wonderful communication. There are many factors to keep in mind when choosing a Removalist but topgun ticked all boxes.
15 Sep 2020
nathan1340
They were polite, careful and extremely professional. Geoff and the team were very professional and easy to deal with, took great care of all my possessions. Thanks Topgun movers team
15 Sep 2020
bravo1
I have been hearing this company’s name and praised for a while and now I am able to experience how well these guys are! Thanks boys
15 Sep 2020
elizabeth1203
Perfect people for taking the burden off you chest !
15 Sep 2020
georgia1457
Overall, we enjoyed Topgun Mover’s services - they arrived on time and delivered all the belongings in a great way. There weren't overcharges or any surprises. Made moving easier.
15 Sep 2020
cristiano1
Huge thank you to these guys. I had to move my mom unexpectedly during this pandemic, they definitely made things easier. They were so polite, used PPE, and had all the necessary equipment. They were on time, and worked quickly and efficiently. I'll definitely be referring them to family and friends.
15 Sep 2020
jake1395
My experience with TopGun Movers has been 5 Stars all the way. As a professional organizer I have worked with them on several different projects and feel very confident recommending them to any of my clients, friends and family. They are super professional, punctual, friendly and they are a well coordinated team, very efficient! And on top of it they are very reasonably priced. On one particular move my client had a very hard time find a moving company with the appropriate requirements for their office building. Harry from TopGun Movers patiently helped me overcome any obstacles by phone and I was able to hire these guys to move office furniture and boxes in a jiffy. Thanks boys!
15 Sep 2020
holly1892
This is the second time I've used Topgun movers and they didn't disappoint. They took extra care to move my furniture in the pouring rain and made my move stress free , definitely recommend to family and friends
15 Sep 2020
elonm
We took the packing and moving services. James was most helpful providing all details of the prepacking and moving services. They are extremely professional, all the movers are extremely well trained, fit, energetic and FAST! Would definitely recommend them!
15 Sep 2020
bobb528
I am extremely impressed by the professionalism these boys have shown. Not a single mistake or error in the process, they were like robots who were programmed according to me... just perfect.
15 Sep 2020
gwen1670
My First time moving houses, and have been cornered by horror stories and warnings about companies. But because of Topgun Movers I might be the only one out of my friends to have a wonderful experience with a removalist company. What I loved about them was the easy accessibility, being assigned a personal move coordinator who really made it easy as he literally took the entire burden off me by organising and managing every part of my move. Wonderful and strong crew as well, would definitely recommend!
15 Sep 2020
harold1664
Don't even waste your time looking for other Removalists. These guys are the ones you want. The whole process was done super efficiently and carefully. Our hot tub which we were the most scared for, was placed exactly and without a scratch. Every item was wrapped and safely transport. Will be recommending them to all my friends and family. Thanks Guys
15 Sep 2020
baileyb370
This has been a very impressive move from Topgun, I had very uncompromising specifications with there being no room for error. A top class company was required to accomplish my needs and thank god that I was received by topgun. No mistake made and no stress caused!
15 Sep 2020
jeffrey1969
What was going to be very stressful for me - my first big move on my own, and downsizing as well but topgun were amazing. I can't thank them enough. They were so careful and helpful and I couldn’t find a reason to be concerned. These guys really live up to there slogan “Make The Right Move” very impressive Many, many thanks!
15 Sep 2020
gareth174
Great Job Guys, moving homes would have been a mountain to climb if it wasn’t for you guys, made everything easy to do with wonderful communication. There are many factors to keep in mind when choosing a Removalist but topgun ticked all boxes.
15 Sep 2020
lucasb881
No doubt, I will use these guys again if I need too. They had planned my move beautifully, I was assigned a move Coordinator Joe, he was absolutely amazing in planning and monitoring my move, and I could literally call him late Night to clarify any concerns! I am so glad I had chose topgun, I had felt as if I was just a spectator watching someone plan and conduct my entire move. Superb job guys
15 Sep 2020
dwayne1
This has proven to be a very pleasant experience using topgun. They were the first to respond and probably the only ones to catch my attention! Throughout the move they were able to l maintain the same amount of positivity and confidence in providing me the necessaries and to be fair... they were bang on. I can definitely say that these guys are no doubt the best movers I have used.
15 Sep 2020
jacqueline11
Their quote and approach was the one to catch my attention first, with the move co-ordination staying in touch with me until my final decision really contributed in as a stress removal. Thanks to these guys I can say that, moving was a breeze. Definitely a recommendation!
15 Sep 2020
drake-b
They were very punctual and professional, did the move in record time with the utmost professionalism, couldn’t recommend anyone better! We thought we might have been able to hire a truck and do it, so so glad we didn’t. Would have taken us days and in the end cost more! Not to miss out when choosing a Removalist
15 Sep 2020
norman-b673
We received six quotations and contracted TopGun Movers to move our entire household contents from Blackburn in Victoria. The entire end to end process was a breeze, stress free and efficient. We were assisted and advised through all stages. The packing crew arrived right on time and were excellent explaining in detail the process. They sought out comments answering our questions and packing our effects with care and skill. They sympathetically itemised and marked all boxes and aligned them to the consignment sheet along with packing locations, very professional making it so easy at the delivery end. We were kept informed and up to date of the tracking and progress. At the drop off end the truck arrived on time and were very cooperative and courteous. They packed of our goods into storage in a very professional and efficient manner with no damage, we were impressed. Having done over 4 interstate moves and TopGun in my life I am happy to claim that they are the best in their field and made the relocation enjoyable and seamless. TopGun Movers gave exceptional customer service and they exceeded our expectations.
15 Sep 2020
suzanl
I was very lucky to have John and Marty from the Operations team in Melbourne. Today was always going to be a tricky pickup job. I was moving most of my house furniture to storage due to losing my job. I really appreciated the move co-ordinators’ flexibility with the pickup date in the booking. I had to change it and he really helped me out a lot. John made sure that we had the best chance of a quick pickup by working out the best time with me. Marty and John were experienced, and able to navigate the tricky loading situation. I was so lucky to have them. It was quick and very easy. They had so much experience and took such care with my things. I will be sure to recommend TopGun Movers to all my friends and family.
22 Aug 2020
rinao
DO NOT make the mistake of hiring top gun movers. I had a bad experience altogether. Firstly, they said they will be in contact closer to the moving date to update. We did not hear from them until I called and messaged them on the day! When I rang, the main contact person did not pick up and said ‘He can’t talk right now’, unusual for a business. I messaged about not hearing from them, suddenly, they sent a message with a list of what to do to prepare with a note at the end that we do not have to do them all, if we cannot manage they will do it for us. My husband did everything except wrapping the cushion with plastic as they said they provide them anyway. The worse part of this, the main contact said he sent us this message a day before! My phone does not lie. They were 4 hours late! The main contact told us in behalf of the two men coming that tyres went flat but when the two men came, we asked what happened, they couldnt answer us properly. As if the two men had no idea about the flat tyres. Mattresses and cushion were put straight into the truck with nothing! Pls note that it was muddy and raining hard at that time! Im still in the process of steam cleaning everything. Totally not appreciated esp during this pandemic time. Lastly, No invoice provided and payment was cash on hand! When we asked for the price, as if the main contact made it up on top his head, the previous removalist i hired was always in contact with me, asking if everything was okay, and gave me a legitimate invoice. NOT THIS ONE.
18 Aug 2020
dwayne1
we moved from Melbourne to Sydney, this is our second time using TopGun Movers and we will use them again and again!!!!! when you are moving such valuable things its so important to be able to trust the movers and simple things like wrapping things and respecting your things are the factors which won my trust. 
The Crew who i personally communicated with this time around were amazing, on time, professional and honest. when the boxes were slightly wet, i was notified before hand and it was handled so professionally, never did i feel ripped off or taken for a ride (like some unnamed companies) i have made the effort to email their office with how truly happy i was for the second time around!
TopGun did an outstanding job, thanks guys!!!!!
18 Aug 2020
jacqueline11
Their quote and approach was the one to catch my attention first, with the move co-ordination staying in touch with me until my final decision really contributed in as a stress removal. Thanks to these guys I can say that, moving was a breeze. Definitely a recommendation!
18 Aug 2020
gareth174
I had a compulsory task to do the same afternoon and with the rain, my hopes were really low. But these guys stood up for their commitment and moved my home in the rain at 7:30 am!! They were able to get the job done before I left while preventing my furniture getting wet! No regret in choosing them, Really Happy.
18 Aug 2020
jeffrey1969
They were very punctual and professional, did the move in record time with the utmost professionalism, couldn’t recommend anyone better! We thought we might have been able to hire a truck and do it, so so glad we didn’t. Would have taken us days and in the end cost more! Not to miss out when choosing a Removalist
18 Aug 2020
harold1664
I was very lucky to have John and Marty from the Operations team in Melbourne. Today was always going to be a tricky pickup job. I was moving most of my house furniture to storage due to losing my job. I really appreciated the move co-ordinators’ flexibility with the pickup date in the booking. I had to change it and he really helped me out a lot. John made sure that we had the best chance of a quick pickup by working out the best time with me. Marty and John were experienced, and able to navigate the tricky loading situation. I was so lucky to have them. It was quick and very easy. They had so much experience and took such care with my things. I will be sure to recommend TopGun Movers to all my friends and family.
18 Aug 2020
gwen1670
This has been a delightful experience, with no hassle or stress I was able to complete my move with a smile and surprise. Would be more than happy to recommend topgun!
18 Aug 2020
elonm
Well done boys, I am very pleased with your efforts, and appreciate everyone’s patience. You guys are amazing!
18 Aug 2020
holly1892
I have used other removalists before when I moved homes, but TopGun have been the best. Very reliable, were on time, easy to deal with and there was no damage to any of my goods. Every single staff member was extremely professional, nice and understanding... took down a ton of stress! Definitely recommended
18 Aug 2020
jake1395
We received six quotations and contracted TopGun Movers to move our entire household contents from Blackburn in Victoria. The entire end to end process was a breeze, stress free and efficient. We were assisted and advised through all stages. The packing crew arrived right on time and were excellent explaining in detail the process. They sought out comments answering our questions and packing our effects with care and skill. They sympathetically itemised and marked all boxes and aligned them to the consignment sheet along with packing locations, very professional making it so easy at the delivery end. We were kept informed and up to date of the tracking and progress. At the drop off end the truck arrived on time and were very cooperative and courteous. They packed of our goods into storage in a very professional and efficient manner with no damage, we were impressed. Having done over 4 interstate moves and TopGun in my life I am happy to claim that they are the best in their field and made the relocation enjoyable and seamless. TopGun Movers gave exceptional customer service and they exceeded our expectations.
18 Aug 2020
jains1
impressive team and superb management from behind. I never felt a lack of support or the feeling of regret, but instead extremely happy with my decision!
18 Aug 2020
tina1837
My first ever move and am delighted to have chosen TopGun as they literally held my hand in the process and directed me through all the difficult parts. Thanks
18 Aug 2020
ray1859
No disappointment, No Regret and very stress free move !
18 Aug 2020
norman1502
It was a brilliant experience and I definitely recommend this company to everyone moving properties as these guys have the experience and professionalism of an expert.
18 Aug 2020
cristiano1
This has proven to be a very pleasant experience using topgun. They were the first to respond and probably the only ones to catch my attention! Throughout the move they were able to l maintain the same amount of positivity and confidence in providing me the necessaries and to be fair... they were bang on. I can definitely say that these guys are no doubt the best movers I have used.
18 Aug 2020
ella1118
Great Job Guys, moving homes would have been a mountain to climb if it wasn’t for you guys, made everything easy to do with wonderful communication. There are many factors to keep in mind when choosing a Removalist but topgun ticked all boxes.
18 Aug 2020
jono1861
No doubt, I will use these guys again if I need too. They had planned my move beautifully, I was assigned a move Coordinator Joe, he was absolutely amazing in planning and monitoring my move, and I could literally call him late Night to clarify any concerns! I am so glad I had chose topgun, I had felt as if I was just a spectator watching someone plan and conduct my entire move. Superb job guys
18 Aug 2020
jordan1418
This has been a very impressive move from Topgun, I had very uncompromising specifications with there being no room for error. A top class company was required to accomplish my needs and thank god that I was received by topgun. No mistake made and no stress caused!
18 Aug 2020
kaydon1
What was going to be very stressful for me - my first big move on my own, and downsizing as well but topgun were amazing. I can't thank them enough. They were so careful and helpful and I couldn’t find a reason to be concerned. These guys really live up to there slogan “Make The Right Move” very impressive Many, many thanks!
18 Aug 2020
nathan1340
Don't even waste your time looking for other Removalists. These guys are the ones you want. The whole process was done super efficiently and carefully. Our hot tub which we were the most scared for, was placed exactly and without a scratch. Every item was wrapped and safely transport. Will be recommending them to all my friends and family. Thanks Guys
18 Aug 2020
bravo1
My First time moving houses, and have been cornered by horror stories and warnings about companies. But because of Topgun Movers I might be the only one out of my friends to have a wonderful experience with a removalist company. What I loved about them was the easy accessibility, being assigned a personal move coordinator who really made it easy as he literally took the entire burden off me by organising and managing every part of my move. Wonderful and strong crew as well, would definitely recommend!
18 Aug 2020
sam119
I am extremely impressed by the professionalism these boys have shown. Not a single mistake or error in the process, they were like robots who were programmed according to me... just perfect.
18 Aug 2020
may1347
We took the packing and moving services. James was most helpful providing all details of the prepacking and moving services. They are extremely professional, all the movers are extremely well trained, fit, energetic and FAST! Would definitely recommend them!
18 Aug 2020
david1952
This is the second time I've used Topgun movers and they didn't disappoint. They took extra care to move my furniture in the pouring rain and made my move stress free , definitely recommend to family and friends .
18 Aug 2020
jessie1289
They were polite, careful and extremely professional. Geoff and the team were very professional and easy to deal with, took great care of all my possessions. Thanks Topgun movers team
18 Aug 2020
mike1978
Always reliable and incredible service. Second time we have used them, and probably won’t be the last. Would not hesitate to use them again. Thanks Joe
18 Aug 2020
elizabeth1203
My experience with TopGun Movers has been 5 Stars all the way. As a professional organizer I have worked with them on several different projects and feel very confident recommending them to any of my clients, friends and family. They are super professional, punctual, friendly and they are a well coordinated team, very efficient! And on top of it they are very reasonably priced. On one particular move my client had a very hard time find a moving company with the appropriate requirements for their office building. Harry from TopGun Movers patiently helped me overcome any obstacles by phone and I was able to hire these guys to move office furniture and boxes in a jiffy. Thanks boys!
18 Aug 2020
jessieb468
TopGun’s team were top notch. They went above and beyond to get me settled in my new place. The move was safe and through and all Covid precautions were taken. I’d use them again in a heartbeat... Terrific!
18 Aug 2020
bob1914
There haven’t been many good things this year but TopGun is definitely one. Made this already stressful time turn into a breeze. Thanks guys!
18 Aug 2020
hailey1
Perfect people for taking the burden off you chest !
18 Aug 2020
george1957
Overall, we enjoyed Topgun Mover’s services - they arrived on time and delivered all the belongings in a great way. There weren't overcharges or any surprises. Made moving easier.
18 Aug 2020
rodrick1
Huge thank you to these guys. I had to move my mom unexpectedly during this pandemic, they definitely made things easier. They were so polite, used PPE, and had all the necessary equipment. They were on time, and worked quickly and efficiently. I'll definitely be referring them to family and friends.
16 Aug 2020
amarpreeta
Stay away if you don’t want “undue” stress and rude surprises on your big day of moving houses!!! Absolutely unprofessional & no “customer centric” service. When you book a minimum 10Ton truck 2 weeks ahead and see a mini truck rock up to your doorstep... that doesn’t set you up for a mammoth day of your big move! The lame excuse (primary school standard) was the day 10T truck broke down last night. The owner will not take your phone calls while he is manipulating these tactics to make extra money by having the small truck do multiple trips to carry your household stuff from one place to the other!! On top of that, the actual invoice paid was for 11 hours when we were quoted 5-8 hours as estimated time!! Dodgy operators... stay away!! I wish I had someone warned me of this before! Stay away from these "dodgy backyard" operators. If you fall for their glossy website and the "manipulated" reviews, suggest please do your research and make the "right" decision" for your big move. Good luck with your move folks... do your own due-diligence.
22 Jul 2020
nicko822
We organised our removal well in advance and where very specific on our requirements, That we had heavy furniture and wanted a 10 tonne truck. Truck did not turn up till 1:30PM in the afternoon, Was quoted 3-4 hours and ended up paying for 8. I really feel sorry for the people who picked this company and needed to stick within a certain budget, As it won't be met. We were sold the "Premium" package. Not only where the people who sent to handle the job barely capable of lifting the furniture, The only thing "Top Gun" about Top Gun movers is that your house will sound like a war zone with all the crashing and banging of your furniture. Couches dropped in the dirt, Bed frames dropped, Roofs scratched, Fridge damaged and on top of all that we had to get extra people over to assist with lifting items as they were not able to handle. We have moved multiple times in the last 6 years and this by far has been the most poor experience. Have attempted to reach out to management to discuss but cannot return an email or a phone call. They are clearly in the game of churn and burn. Would not recommend, Would only go out of my way whenever someone says they are moving to not use this company.
Details:
Melbourne, VIC, 3000
Tel: 1300214396
Status:
Removed

ABOUT Word of Mouth

Word of Mouth is Australia's No. 1 business reviews website. It's the best way to find out what businesses are really like before you use them. All reviews are from real customers (we have several ways of checking), giving consumers a clear understanding of the business' track record.

Businesses on the Happy Customers Program actively encourage transparent feedback and you can be sure you're choosing a business that makes customer service a priority.

BUSINESSES

Want a page like this? If your business provides good service, the Happy Customers Program can build trust and increase sales.

Find out more