15 Sep 2023
maureent386
Caring compassionate professional people we were made to feel so special at this most emotional time.. outstanding comes to mind NIki was there for us every step of the way with support and understanding nothing was to o much trouble. Thanks so much to NIki and michael for a beautiful service .
04 Sep 2023
gordanai
Words can’t describe how truly grateful we’re with Nicky and the team for very respectful, empathic, professional, caring and personal approach with mum’s funeral. We would like you to know how much we appreciated the way you handled the funeral arrangement in such a tasteful and caring manner during a difficult time for us. From the beginning to the end, it made us proud to have Mum being cared for and prepared by Funerals Of Compassion. I would highly recommend Funerals Of Compassion to anybody wanting friendly and professional funeral director.
02 Sep 2023
monap313
I highly recommend funerals of Compassion. John and his team were very understanding and flexible. It was a very seem less process and they delivered a great service.
Thank you.
01 Sep 2023
carolinaz762
Nicky and her team helped me during a difficult time and were with me every step of the way. I can’t thank these guys enough for making the whole process easy and supporting me through it all.
28 Aug 2023
carlac757
I highly recommend Funerals of Compassion. Nicky and John made what was a very difficult time for our family a seamless process filled with compassion and respect for our mother and my siblings. Nothing was an issue and they were meticulous in the planning and running in what was a beautiful send off for my father. Their staff were equally beautiful, caring and respectful on the day of the funeral.
Cannot recommend them highly enough.
12 Aug 2023
davidk250
Nicky and the team has done an amazing job. They’re always flexible to meet with our needs.
06 Aug 2023
reneeg925
Nicky and whole staff are such caring and warm people, they were patient with me during the whole process of making arrangements which I previously knew nothing about, Can not thank them enough and my sons service was beautiful. Xxx
01 Jul 2023
sharronh271
My son and l knew we were in good hands as soon as we met Nicky and John. No pressure just kindness. They listened to our story and our needs and kept in touch throughout. Different from most we made funeral arrangements while my husband was in palliative care. We wanted to make sure his wishes were met. Nicky got to know about my husband, and our family and made it easy to talk about those hard decisions at such an emotional time.
Nothing was too much. Even a last minute phone call the night before the service to make some changes were effortlessly met.
They’re are a genuine family business who cared about our family.
Nicky ask me what was most important to me and l said not to have to worry about anything on the day and that’s exactly how it went. It was beautiful.
Special mention also of the amazing floral arrangement. Thank you John,Nicky and everyone at Funerals of Compassion
15 Apr 2023
rebeccal187
In the worst time of your life, Funerals of Compassion make everything that little bit easier. Nicky is kind and attentive. John was helpful and respectful. The drivers were also professional and appropriate. Everything the day of the funeral was smooth and taken care off. No hiccups or things forgotten. Very grateful for the service, so thank you. Would definitely recommend.
25 Mar 2023
monique-f522
John and his wife Vicki demonstrated genuine kindness and professionalism during such a difficult time for my family.
They were approachable, highly responsive and above all, as true to the title of their business and were compassionate.
Could not recommend their services more highly!
15 Mar 2023
nicolek532
Through what is an incredibly difficult and overwhelming time, John delivered a service true to the business name. Compassionate, patient, supportive, thoughtful, understanding, and caring are just a handful of qualities John and Funerals of Compassion deliver on. All arrangements were as described and exceeded expectations. We are incredibly grateful that we made the right decision in choosing Funerals of Compassion. Our loved one was laid to rest with a beautiful service.
07 Feb 2023
maryananes
The integrity, help, kindness, caring, compassion & professionalism by John & Vicky was wonderful – they are not just wooden funeral employees, as one can sometimes encounter. Both in their different way helped make ‘the day of earthly goodbye’ important and special – a very special thank you to Vicky for going over and beyond on the casket cover, grooming and opening the roses that i purchased, when it looked like they may be too sad to place on the casket.
16 Nov 2022
susans543
Our family can't thank John enough for guiding us through such a difficult time in our lives. He and his wife - both compassionate & genuinely had our whole interest at heart. A very positive experience under the circumstances. Thanks again John!
12 Nov 2022
suzanne-b709
After the passing of my sister, we googled and found Funerals of Compassion to help guide and organize the funeral arrangements. From day 1
Nicky and Danni from Funerals of Compassion were amazing throughout this process. Both extremely kind, compassionate, patient and professional making the whole process less stressful in a difficult time. Myself and my family were very happy with the end result and would highly recommend them. Again a big thank you to Nicky and Danni.
11 Nov 2022
geoffo964
For our mother's funeral, everything worked well and with out fuss. We appreciated the guidance, support and professionalism receiving many comments about how beautiful and appropriate the service was, several people said where did you find these guys!
The flower arrangements were beautiful and the Celebrant caring and totally appropriate. I could hear Mum saying "I'd be happy for these people to do my funeral"
20 Oct 2022
sue-ellenw
Both John and Nicky were carrying and informative, helping us through this difficult time.
07 Oct 2022
yan-z
very impressed by John the Vicky. They are very helpful, so efficient and well organized. The word "Professionalism" is not enough to describe the excellent service, they are taking great care of the us as the family.
Highly recommended.
28 Sep 2022
angiem763
Hi Nicky.
Thanks again to yourself, John, Vicky, Rocko and the rest of the amazing team!
You guided us through a difficult journey and walked hand in hand at both Mum’s viewing and at her funeral service and burial when times got really tough.
You ensured my mother looks absolutely amazing throughout the process of saying all our farewells.
My mother would have been so happy today.
The floral arrangements, casket, guest signing book, tribute roses, printed family representation seat signage and framed memorial photos and holding images looked beautiful!
You all did a spectacular job of making her farewell an absolutely momentous and memorable one.
Angie
11 Sep 2022
cathy-v190
With the sudden passing of my dad, we didn’t know what to do. We had deaths in the family before but all of them happened overseas and this was the first time in Australia.
We initially contacted the well-known funeral services as advised by friends but they could only do the burial within two to two weeks and a half. As we prefer to have the burial within a week’s time from our father’s passing, we searched the internet for other companies with excellent reviews and could possibly cater to our needs and found “Funerals of Compassion”.
John assisted us from start to finish without any issues. We advised him of our preferred days for the funeral and he was able to organise it within a day. He explained the processes involved and arranged/organised everything accordingly. Whenever we have queries, he responded promptly. In addition, John updated us every step of the way. John and his team did more than what we’ve expected. They were very professional, compassionate, understanding and kind. Most of all, the service was done beautifully.
Thank you John and the rest of Funerals of Compassion. Your service and assistance during our time of grief was very much appreciated.
03 Sep 2022
susanp988
Definitely. Very compassionate, professional and genuine.
31 Aug 2022
tonym337
From our very first contact I knew I was in the right hands as you steered me through the process. You were prompt and punctual with all your communication and kept me updated at all times. The extra services you provided from arranging the viewing, the service format, booklets, photo montage, and all the small details that are required were handled so professionally and eased any stress involved. I would like to make special mention of the flowers Vicki arranged, they were spectacular, and I have arranged to have some professionally preserved.
Our extended family and friends shared how beautiful the service was and made special mention of Father Solomon and the vocal support of pianist.
It was an emotional day for us all, but I was comforted knowing that your staff would ensure every detail was perfect, and it was.
Your level of empathy, compassion and understanding every step of the way was more than I expected and helped me, and my family get through one of the most difficult times.
I would have no hesitation in recommending your services and give permission for my feedback to be shared.
My sincere thanks
Tony
29 Aug 2022
audrad
John and Vicki are the most compassionate people when it comes to organising a funeral from start to finish. Their genuine care and attention to detail not only makes the whole process seamless, but they go above and beyond what a generic funeral service would provide. This is the second time we’ve used John to organise a family funeral and we will continue to use ‘Funerals of Compassion’ for any future ones as well.
Our uncle passed away suddenly so we were unprepared for getting arrangements sorted, however John was able to pull it all together in just over a week so that we were able to give him a beautiful send off. It was a similar situation with my mother-in-law and John was there every step of the way, making sure she was well taken care of. He kept us up to date with what was happening and worked with us in making both funerals exactly what we were hoping – actually exceeding our expectations. That is the type of service you get with a family owned and run business.
We would like to thank John for his undivided attention throughout the organising process, making the impossible happen and his professionalism on the day. We would also like to acknowledge the amazing job that Vicki did with the flower arrangements on both coffins and their staff for the wonderful service they also provided on the day. We are forever grateful.
I would highly recommend using John & Vicki if you are wanting a more personal service from people that genuinely care about you and your family needs.
26 Aug 2022
rebeccap725
I cannot & could not ever express how impressed I was was Nicky & Funerals of Compassion. From the first phone contact with Nicky and even post funeral care, paperwork etc Nicky and the team were exceptional without fault. At such a time of grief and confusion Nicky made the entire process seamless. Her attention to detail was above and beyond what we had expected. She has a genuine interest and concern for the one who has passed but also their family / friends. Having myself arranged a funeral the week before in another state and comparing the care, expertise, professionalism and cost, we were simply blown away with Nicky and Funerals of Compassion. The entire team there on the day was simply beautiful. Thank you to Nicky's son Rocco who also tweaked my media at the start to make it look so much more processional, We asked for a morning tea at the chapel on site and WOW! Far beyond what we had expected. Class all the way. Flower arrangements, the little extra touches we didn't expect. Just so awesome. Thank you also for arranging Michael, the celebrant was perfect and he really listened to our needs and delivered a beautiful service. My mother in law was beside her with grief however the farewell Funerals of Compassion delivered for her soulmate gave her peace knowing it couldn't have been done any better. Bless you Guys. What a team!
17 Aug 2022
sunnys491 from Padstow
Full of compassion and love into everything they do for those when in need.
10 Aug 2022
jos637
Funerals of Compassion are the only lovely people to contact when your loved one has passed. Nicky and John were very understanding and did everything just as we wanted. Out of their own kindness they brought the most beautiful flowers for my loved ones coffin. Nicky even found a particular coffin that my sister liked and approved of before her passing. 5 star service. Nicky and John go out of their way to help. Prices and good and fair.
10 Aug 2022
vanessab299
Nicky and John did a fantastic job at a time where I was at a loss. They guided me through everything I needed to organize my dads funeral. Highly recommend Funerals of Compassion to take care of your loved ones.
26 Jul 2022
gailb885
Nicki and John were very compassionate and caring regarding the arrangement of my late husband's funeral service. The service was handled very professionally and carried out with the minimum of fuss and attendees commented that it was the nicest service that they had attended. I requested that the Celebrant had a bright and bubbly personality and Danni Merchant was absolutely perfect. I would highly recommend using Funerals of Compassion should their services be required to farewell your loved one.
26 Jul 2022
myrac789
Their personal touch, very organised and very professional. Very pleasant to deal with and you will feel like they are part of your family. Very compassionate and excellent service. Thanks to Nicky, John Vicky and the rest of the wonderful staff of Funerals of Compassion. Highly recommended.
20 Jul 2022
sherins
On Sunday the 10 July my husband and I contacted 3 funeral directors with regards to the impending arrangements needed for my Dad.
Nicky contacted us within an hour at 7pm on a Sunday night.
Whilst Dad's passing was imminent, we were shocked when he passed away the next morning.
Due to Nicky’s promptness, demeanor and compassion on Sunday night, she was the first person we rang, even though Funerals of Compassion offices are well out of our area.
The nursing home he was at, unfortunately, had no mortuary or storage facilities, so we were very happy that Nicky had transport organised within 1hr of the death certificate being signed.
Nicky has made herself available at all hours in our time of need, solved problems, and answered all our (sometimes mundane) questions.
She travelled an hour to see us, and her presentation, compassion and professionalism was exceptional.
She has led us to solutions to logistical problems, and has made a very stressful time easier than it would otherwise have been.
The day of Dad's farewell was beautiful. Everything was exactly as I wanted.
We congratulate and sincerely thank Nicky, your team and your Company for your professionalism and empathy.
24 Jun 2022
sharonh378
Nicky, John and the team were incredible. The compassion they showed for us and the care of our Mum was impeccable. We can’t praise them enough and would highly recommend them. We’re so lucky we stumbled across this site and read the reviews which did not exaggerate. The flowers were spectacular, the booklet and tribute beautiful. Mum would have love it. Thank you so very much xx
16 Jun 2022
gordanai
The loss of a loved one is a difficult and sad time. Having to organise a funeral with dignity and compassion in a short period can seem overwhelming. This process is never easy but the support we got from Funerals Of Compassion helped us honour our memories of Dad. Nicky and John were very respectful, empathic, professional and caring. They have little touches (such as putting a single red rose on the empty chair) which mean so much. Nothing was too much trouble, every little detail in arranging stunning flowers by Vicki was unforgettable. Thank you so much for making a difficult period bearable. I would highly recommend Funerals Of Compassion to anybody wanting friendly, professional funeral directors.
14 Jun 2022
lindab296
John, Nicky and the team are amazing. The care and compassion I received after just losing my husband was excellent. Everything I wanted was done beyond anything I could have imagined. Would highly recommend funeral of compassion.
25 May 2022
suec25 from Marayong
I would highly recommend , Nicky was wonderful very caring. Michael Toohey who did the service did a great job the flowers were beautiful . Thank you to all the staff for there kindness and help
25 May 2022
brooke-v
I could not recommend or compliment Funerals of Compassion enough !
All the employees express such empathy and understanding and make you feel completely at ease and comfortable when you need it the most.
They are there to comfort you which I needed many a time, they honestly become another part of your family
Their service and value for what they deliver is honestly top notch for such little monies compared in price to other funeral companies.
They organise everything you need to ease the stress of the family grieving, and are always easily contactable, when you need to have reassurance or to get some advice.
I will never be able to thank funerals of compassion for helping me through one of the most darkest times in my life of losing my dad and having his body transported all the way from Broken Hill back to Sydney to give him a proper farewell.
I would never look anywhere else since finding them, and I am so thankful to them.
07 Apr 2022
richard-p986
They are professional and great to deal with.
05 Apr 2022
carolr762
I would recommend Funerals of Compassion to anyone
They are the most precious and caring people My experience with them was out of this world
The service was so wonderful it was just what we were looking for .The flowers we’re exquisite
From my family to you all at Funerals of Compassion you made use feel like we were people not a number, caring thoughtfulness and loving we can not thank you enough in our time of sadness
Thank you once again from our hearts you made use feel like part of Ty family
Carol
27 Mar 2022
0504f82f
I would like to thank John and Vicki and the team for their compassion in a difficult time. John sat down with us and sorted out everything for us. Their attention to detail was exceptional Everything you could think of was taken care of. John guided us through every step from looking after Dad, booklets to finding a Priest for us at late notice. The day run smoothly. I would recommend Funerals of Compassion to my friends and family without any hesitation.
27 Mar 2022
rashids
Nicky was lovely. She was kind, supportive and genuinely concerned about our family after we lost a loved one. She arranged a funeral that honoured our loved one’s memory.
18 Mar 2022
trentc753
Nicky & her team were exceptional, going above & beyond what I would consider normal requests to assist our family give the best send off for my Brother-in-law.
Very patient, caring & compassionate.
Thank you Nicky, Craig & your team.
P.S . "Thank you for having me see off my Dad" - Mason (Woof)
16 Mar 2022
meeganw869
Professionalism
Compassion
Guidance
Patience
Friendliness
Would use their service again
16 Mar 2022
shannon-442
Funerals of Compassion are the one funeral home that I completely trust taking care of me and my family in our time of need.
The professionalism they provide is next to no other and it has really helped me and my family through some of our most difficult times together.
Being able to rely on the staff to arrange and conduct a tailored service for us gave us the crucial time needed to grieve properly as a family and i can't thank them enough.
I would highly recommend Funerals Of Compassion to any family seeking a caring, professional team of people who are willing to go the extra mile and cater for all your needs.
Thank you
15 Mar 2022
tamaram703
"To the amazing team at Funerals of Compassion....heartfelt thanks and appreciation for the wonderful job that you did on our brother's funeral. There was no detail that was not addressed or taken care of which took the pressure off of us and made everything go so smoothly for us.
Each of you brought something special to make it a beautiful celebration of his life. You're all so good at what you do. The organization and caring showed so. You have been a great comfort to our family during this time of great sadness. We will be forever grateful. Thank you! Thank you! Thank you!"
15 Mar 2022
dieselp
I'd like to thank you for being such a warm and professional presence for my family during this terrible time. Your expertise and patient knowledge helped guide us all through a process that was bewildering and difficult. We could not have done it without you.
Thank you for helping me get the chance to view my sister as I knew her in life. You did a wonderful job, and I couldn't be more grateful.
We would highly recommend Funerals of Compassion, they far exceed their name on all aspects of what they do.
15 Mar 2022
rockoo
Thank you for all of the advice and direction you were able to give to my family and myself when organizing all the funeral arrangements Nicky. It took a lot of pressure off of us during this crazy time. The floral arrangements were stunning Vicki. Mum would have loved them! I also want to thank you for your thoughtful and meaningful words at the burial John, it meant a lot. You brought light and comfort to me and my family during this very difficult time, and we are eternally grateful for that and our friendship.
15 Mar 2022
Anonymous
On behalf of my entire family, we would like to extend our thanks and gratitude for arranging for our father’s final journey home. You consistently insured that all details were addressed and solved every challenge that arose. At a time of great stress, you relieved us of those heavy burdens. We cannot thank you and your excellent staff enough for that. Now, I will certainly give my support and recommend you to friends and family for years to come.
08 Mar 2022
pattieg
Angels really do walk among us.
In our darkest hour, someone was there to totally take control and guide us through one of the most difficult times of our lives.
The name says it all; Funerals of Compassion, and it’s a shame that they can’t fit the rest of these words in to describe the amazingly wonderful job that these incredible people do.
- empathetic
- caring
- kind
- giving
- honest
- patient
- genuine
Everything was explained so well and they literally took our hand and walked us through the process of organising a funeral, patiently and gently. At a time when you just can’t think straight, and everything is a blur - we honestly didn’t have to worry about a thing as everything was taken care of for us.
They helped make a genuinely fitting send off for our beloved father / grandfather and one he would have been very proud of.
Words can’t describe our appreciation.
04 Mar 2022
moniqueb539
Nicky, I can't thank you, John and your team at Funerals of Compassion enough for the love and support the past week. THANK YOU for making RIchard's farewell a beautiful success. You are amazing at what you do and I can't thank you enough xxx